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Anne INF6107

Facebook: Understanding the Business Benefits | Social Media Today - 1 views

socialmediatoday.com/...facebook-business-benefits

Activité-A 3-étoiles médias sociaux Facebook stratégie marketing gestion de communauté

shared by Anne INF6107 on 04 Apr 13 - No Cached
    • Anne INF6107
      Anne INF6107 on 04 Apr 13
       
      Il devient de plus en plus important pour les entreprises d'être présents sur les médias sociaux afin de se rapprocher de la clientèle. Il faut toutefois s'assurer de répondre à tous les commentaires mis en ligne par les usagers. Facebook permet justement de créer une communauté de client et représente un outil efficace pour aider les ventes.
  • As a rule, no one wants constant hard sell filling up their timeline. The key to successful use of Facebook for businesses lies in your ability to engage followers, listen to them and to balance the content you are publishing.
  • no one wants constant hard sell filling up their timeline
  • ...8 more annotations...
  • create and grow an engaged community of customers and potential sales leads.
  • Facebook is all about engagement and adding value.
  • regularly monitoring interactions.
  • The real value of Facebook comes in the form of genuine fans, which should largely be made up of existing and potential customers – these fans are receptive sales leads and so have an intrinsic value, making it worthwhile to invest your time into engaging them.
    • Anne INF6107
      Anne INF6107 on 04 Apr 13
       
      Ça ne sert à rien d'acheter des "likes". Il faut plutôt engager une conversation bidirectionnelle et capter l'attention des usagers pour les intéresser aux produits et les acquérir comme client.
  • your goal is to ensure that they see something they are interested in, resulting in a desirable action, such as clicking through to your website.
  • crafting two-way conversations
  • Stay away from being too controversial, you don’t want to polarise or alienate people
Marysol Rouzier

Module 5-billet 2 : Using social media to facilitate change - 0 views

mrouzier.blogspot.ca/...t-2-using-social-media-to.html

Activité-C Blogue social media change management communication bidirectionnelle

shared by Marysol Rouzier on 27 Jun 13 - No Cached
  • Marysol Rouzier on 27 Jun 13
     
    Social media can help to create the urgency needed for employee to comprehend the change and share the vision. It is also a great tool to monitor employees' reactions to change and adapt the strategy accordingly!
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