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Question: Matriculated students enjoy full support from their institution's library; how can the MOOC provide similar support to the many thousands of students enrolled in the MOOC, the majority of which are not enrolled at the institution that is offering the course. Maria: You must have been monitoring my Twitter stream. I’ve been really frustrated, I have no access to institutional libraries any more. There’s a real irony to an institutional system that teaches students to access the library and then kicks them out with no more access to it. There’s a role for these libraries. But I don’t see a way for them to do it for free.

Relly: I would say yes. I often bring up the example of the lecture videos, where there is a knee-jerk reaction that we want lecture videos that are really professional. But students want them to seem more real, to see the professor’s office, etc.

People who live and work exclusively within these institutions need to get out more. They need to see beyond an idea of education where the students come from cookie-cutter upper income homes and whose deepest problems are motivation, distraction and information overload. They need to get beyond facile debates about quality and enter the real-word debate around access.

Having one instructor for 20-50 people is expensive, and most of the world cannot afford that cost. That's *why* the institutions - from which the attendees of this conference were uniquely selected - charge thousands of dollars of tuition every year.

MOOCs were not designed to serve the missions of the elite colleges and universities. They were designed to undermine them, and make those missions obsolete.

There was a cluster of high-use countries and then a massive tail. Canada, Colombia, Greece, the UK, Poland – these were the high-use countries. Now students in these countries have a peer group of unprecedented size.

We had representatives in our course from 194 countries – they didn’t all interact in every part of the course, but imagine how the instructor felt

We anecdotally observed that students are continuing to participate in the discussion forums nearly a year after the course has finished. So we can ask of LMSs whether we should be allowing students to participate after the course has been completed.

In particular, my focus is on the development of a network structure, as opposed to a group structure, to manage the course. In a network structure there isn't any central focus, for example, a central discussion.

So what is essential to a course being a *massive* open online course, therefore, is that it is not based in a particular environment, isn't characterized by its use of a single platform, but rather by the capacity of the technology supporting the course to enable and engage conversations and activities across multiple platforms.

The big danger, to my mind, in a large online course is that through strong group-formation activities, it can become a small online course. This happens when a central clique or insider group is formed, or where you have inner circles and outer circles. The inner circle, for example, might expect and demand preferential access to and individual attention from the course facilitators.

1) Due to budget constraints, community colleges often do not have access to excellent online content

2) community colleges are often “commuter schools” where part-time students travel to the campus for classes and then go home. In the latter scenario, there’s far less opportunity for students to interact with the content and each other.

For MOOCs, several target audiences have emerged: 1. Internal students on course – cost savings on volume courses 2. Internal students not on course – expanding student experience 3. Potential students national –major source of income 4. Potential students international – major source of income 5. Potential students High school – reputation and preparation 6. Parents – significant in student choice 7. Alumni – potential income and influencers 8. Lifelong learners – late and lifelong adult learners 9. Professionals – related to professions and work 10. Government – part of access strategy