How to Evaluate Online Success? A New Piece of Action Research | conference.archimuse.com - 1 views
-
Axel Vogelsang on 11 Aug 11"How to measure and define the success of cultural websites and online services is a problem common to all parts of the cultural sector - museums, archives, galleries, arts organizations, libraries and publishers. Worse, funding agencies and government departments lack the expertise to offer guidelines or set standards. The result is a confusing mixture of statistics and reporting that reveals little about genuine user satisfaction."