How your POS system will help your restaurant survive omicron - 0 views
www.nrn.com/...our-restaurant-survive-omicron
pos system restaurant technology hospitality software mobile
shared by kbroo026 on 30 Jan 22
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a way to stave off people quitting, reduce stress, AND increase pay for employees — while improving the dining experience for customers
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One answer lies in the POS system. A smarter, more responsive, up-to-date POS system that can not only bring additional revenues to your establishment but also keep your employees happy — whether they take orders over the phone or provide table service. Let’s take a look.
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some restaurants in this category still do not accept tips. Tipping at restaurants in this category is now the norm and a must.
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Automated buttons with tip suggestions are the way to go, and can increase tip amounts by upwards of 50%.
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newer options such as online ordering require more work on the part of the customer but they allow you to run your restaurant more efficiently even if short-staffed and put less stress on your employees. Less stressed employees mean happier employees and ideally less turnover.
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By not having to pay processing fees, a business owner can instead reinvest the funds back into the business and its employees.
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Aside from the obvious marketing and branding benefits, when people carry a balance on a gift card, they are aware of it and they know that they need to spend it. Customers might be using a gift card because they received it as a gift (obviously), but loyal customers might just buy gift cards for convenience and keep adding a balance to it for themselves.
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your POS system is the key to better paid, less frustrated employees who are happier—and stick around.
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While higher tips and less stress about the restaurant’s processes and IT might not be the only factors that keep a worker from quitting, every little bit helps.
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Don't be afraid to ask more of your processor, and if they aren’t willing to work with you to improve your operations,
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This article from the CEO of PayBright discusses the many ways that restaurants can make their POS better at serving its employees. Options such as pre-calculated tip suggestions, flexible ordering options, cash discounts, and gift card management are all ways that more (tip) money can flow into servers' pockets. An intelligently managed POS can lead to happier (and retained) employees and a more efficient operation.