SmartBar LT. It is a fast, flexible solution which allows retailers to make their bar smarter immediately, tracking bar performance and making data-based decisions for their business
Group items matching
in title, tags, annotations or url
2More
1More
About iOS 13 Updates - 0 views
-
Due to the current situation we are living with Covid-19 we are required to use a mask all the time in public places. One of the latest updates on IOS 13.5 that I found very helpful is that now our Iphones can be able to unlock with facial recognition while having the mask on. Before it was frustrating being in public to have to take off the mask so facial recognition could work and unlock my phone. Apple did a great job with this update and has become a most for Iphone users like me during these days.
7More
SmartBar LT Gives Retailers a Fast, Flexible Solution for Insights and Data-Based Decis... - 3 views
-
-
A retail location’s PMIX data is pulled from its point-of-sale (POS) to provide real-time bar performance via a mobile device or web portal
-
The launch of SmartBar LT adds another tool to BeerBoard’s effort in assisting the hospitality industry in the COVID era
- ...3 more annotations...
-
Extracting Data & Trends: Provides real-time access store performance and top styles, brands and SKUs for both draft and packaged goods. Users can track the latest trends within their market, region or nationally.
-
Automated Ordering: Managers can place orders based on their usage and trends.
-
Contactless Menus: Digital, contactless menus are generated automatically for a location’s draft, wine and packaged goods list. This keeps customers and staff safe while also eliminating print costs and lost sales due to outdated menus.
-
This is a different kind of "SmartBar" then the "SmartBartender" discussed this week. SmartBar LT is a software based solutions for bar owners to allow them to make better decisions managing their bar. It allows bar managers to track real time store performance as well as the latest trends regionally, nationally or globally. Mangers can use this data to make intelligent orders directly within the platform. One particularly useful feature in COVID-19 era is that allows for "Contactless Menus" to be generated that are up to date, sanitary for customers and staff, and reduce printing costs.
1More
Top cloud providers in 2020: AWS, Microsoft Azure, and Google Cloud, hybrid, SaaS playe... - 0 views
-
According to the article Top cloud providers in 2020: AWS, Microsoft Azure, and Google Cloud, hybrid, SaaS players, cloud computing in 2020 is more mature, going multi-cloud, and likely to become more focused on vertical and a sales ground war as the leading vendors battle for market share. The COVID-19 pandemic and the move to remote work and video conferencing are accelerating moves to the cloud. Enterprises increasingly are seeing the cloud as a digital transformation engine as well as a technology that improves business continuity. As work was forced to go remote due to stay-at-home orders tasks were largely done on cloud infrastructure.
9More
Horizon Properties Group Maintains Business Continuity with Aptech's PVNG During CV19 - 0 views
-
When we deployed Aptech’s PVNG Enterprise Accounting this February we did not plan for a pandemic, but PVNG has been instrumental in our business continuity because now we can oversee financial performance and effectively manage operations remotely,” said Joshua M. Morgan, CHTP, director of technology and infrastructure for Horizon Properties Group, LLC.
-
Horizon Hospitality LLC specializes in hotel ownership, partner relationships, and hotel management services. Its portfolio includes Hilton, Marriott, and independent properties.
-
PVNG is an enterprise hotel accounting software financial system that supports one property or large multi-brand, multi-property portfolios. It uses the most current technology platform incorporating AP, GL, A/R, statistics, financials, and bank reconciliation with easy to use browser navigation. Aptech is an IBM Premier Solution Provider and Prophix Premier Business Partner offering web-enabled business intelligence, budgeting, and hotel accounting software
- ...5 more annotations...
-
PVNG lets us remotely pay our vendors and coordinate the A/P workflow with our GMs. Our VP looks at all payments and invoices personally and can approve them remotely on her tablet from wherever she is. Remote cloud financial management was a major factor in our PVNG decision.
-
PVNG also lets us compare Hilton’s property reports with Horizon Hospitality’s budgeting and expense data
-
Our executive team works late and travels, and PVNG lets them oversee operations wherever they are. Even with CV19 taking place, PVNG lets our executive team work more efficiently to serve our properties and investors.”
-
Aptech VP Cam Troutman said, “Horizon Hospitality’s team is doing a great job of leveraging mobile technology to operate its properties during CV19’s impact on business. Aptech is happy to support the creative management processes Horizon implemented with PVNG. We are proud of how Horizon is handling the current issue.”
-
When we deployed Aptech’s PVNG Enterprise Accounting this February we did not plan for a pandemic, but PVNG has been instrumental in our business continuity because now we can oversee financial performance and effectively manage operations remotely
-
Horizon properties had been looking to get a remote accounting system for 3 years and deployed Aptech's PVNG Enterprise Accounting system this February prior to planning for a pandemic but have become very useful for business continuity during COVID 19 by allowing operations to be managed remotely.
49More
Roche2016_Article_RecreationalDivingImpactsOnCor.pdf - 0 views
-
Recreational diving on coral reefs is an activity that has experienced rapidly growing levels of popularity and participation.
-
the potential role of dive impacts in contributing to coral reef damage is a concern at heavily dived locations. Management measures to address this issue increasingly include the introduction of programmes designed to encourage environmentally responsible practices within the dive industry.
-
Coral reefs are a threatened, but globally important ecosystem, providing key services to local communities such as coastal defence, sediment production, and fisheries benefits
- ...45 more annotations...
-
The role of dive supervision was assessed by recording dive guide interventions underwater, and how this was affected by dive group size.
-
Over recent decades, tourism activities benefiting from the pleasing aesthetics and biodiversity of coral reefs, primarily SCUBA diving and snorkelling, have experienced rapidly increasing numbers of participants globally
-
We found evidence that the ability of dive guides to intervene and correct diver behaviour in the event of a reef contact decreases with larger diver group sizes. Divers from operators with high levels of compliance with the Green Fins programme exhibited significantly lower reef contact rates than those from dive operators with low levels of compliance.
-
Damage to corals on dived reefs often occurs as a result of skeletal breakage, particularly in branching species (Guzner et al. 2010;H a s l e ra n dO t t 2008). Tissue abrasion can also result from diver contact (Hawkins et al. 1999), and a recent study reported a higher incidence of coral disease in areas heavily used for recreational diving
-
It is possible that other diver characteristics such as qualification level or dive experience may affect the ability to respond to dive briefings, although several studies have failed to find a correlation between divers’ reef contact rates and experience
-
Due to the difficulties of effectively addressing global stressors, an emerging recommendation is the focus of coral reef management on local scales (e.g. Anthony et al. 2014). A frequent challenge facing managers and policy makers at local levels relates to the maximisation of tourism benefits whilst simultaneously reducing its environmental impacts
-
Alternatively, previous experience and possible affinity and attachment to a specific dive site may influence how closely divers follow pre-dive briefings and affect their behaviour underwater, as suggested by place attachment theory
-
The methodologies which have been developed to minimise the environmental impact of SCUBA diving on coral reefs can be summarised as follows: (1) managing or restricting diver numbers, (2) regulating the locations in which SCUBA diving activities occur, (3) regulating the types of equipment used, and 4) implementing programmes which seek to manage the methods used by the dive industry in providing their services. Restricting diver numbers is based on the concept of a reef dive site’s ‘carrying capacity’; a level beyond which diving impacts become readily apparent.
-
Restriction of SCUBA diving equipment has focused on banning the use of accessories believed to increase reef contacts within marine protected areas such as gloves, muck sticks, or underwater cameras; however, such regulations are often unpopular within the SCUBA diving community
-
Governments and reef managers seek evidence that the effort expended in implementing programmes translates into measurable benefits; however, research into the effectiveness of such programmes at influencing diver behaviour and reducing diving impacts is limited.
-
In this study, we focused on dive operators participating in the Green Fins diving programme at three major dive locations within the Philippines.
-
Nonetheless, levels of dive supervision underwater would intuitively appear to be linked to rates of reef contact, and when examined, the willingness of dive guides to intervene in correcting diver behaviour underwater has been found to significantly reduce diver contact rates
-
Malapascua Island, Moalboal, and Puerto Galera.
-
divers may have been aware that a Green Fins compliance assessment was taking place, but they were unaware that diver contacts with the reef were being specifically recorded. Green Fins environmental assessments and diver observations were conducted simultaneously.
-
Dive guides and guest divers from 44 dive operators participating in the Green Fins programme were followed
-
Diver characteristics with potential to influence underwater behaviour were categorised as the following factors: diver qualification level (three levels), dive experience (five levels), and previous number of dives at site (three levels).
-
Divers were assigned a unique diver number, and then followed and observed underwater for the entire duration of their dive.
-
If the overall group was very large such that the dive guide could not be seen from the rear of the group, the pair immediately behind the dive guide was selected.
-
Compliance with the Green Fins approach was determined by utilising diver contact rates and dive guide intervention rates as at the dependent variables of interest, and by defining dive operators according to those who had received a high score (above the median score) versus those with a low score (below the median score) on the most recent conducted Green Fins assessment
-
The part of the body or item of equipment making contact with the reef was recorded as follows: hand, fin, knee, camera, muck stick (a handheld stainless steel or aluminium rod approximately 30 cm in length) and equipment (e.g. tank, submersible pressure gauges, octopus regulator), and multiple (parts of the body and equipment simultaneously). The time during the dive at which the contact occurred was also recorded.
-
If observable damage (i.e. breakage, obvious physical damage, or injury) occurred as a result of the contact this was recorded, together with the apparent awareness of the diver to the contact, regardless of damage caused.
-
Contacts made with a camera (77.7 %) accounted for the highest proportion of contacts which resulted in damage, followed by contacts made with the knee (43.3 %), multiple body and equipment parts (38.2 %), equipment (30.7 %), fins (29.8 %), hands (24.7 %), and muck sticks (23.5 %).
-
A total of 100 SCUBA divers were observed at three diving locations within the Philippines (Table 1). The majority (72 %) of these divers were male, and diving experience ranged from those completing diving training to those who were instructors elsewhere with experience of hundreds of dives.
-
Following dive completion, divers that had been observed underwater were asked to complete a survey to determine diver characteristics.
-
Most contacts were made with fins (45.5 %, n = 261); however, hands (19.5 %, n = 112) and dive equipment (15.9 %, n = 91) were also major contributors to the total number of contacts
-
Interventions were defined as an event in which the dive guide intervened in diver behaviour through signalling or demonstrating correct behaviour in order to minimise or prevent contact with the reef.
-
A total of 81 interventions were observed (in comparison to 573 reef contacts—see Fig. 4 for the distribution of contacts and interventions);
-
Camera systems were carried by 55 % of divers; camera-wielding divers accounted for 52.7 % of the total contacts made with the reef. Of divers who utilised a camera, 35 % carried a non-specialist compact type and 20 % carried an SLR type within a specialist underwater housing.
-
Mean (±SE) dive time was 49.3 ± 0.42 min. A total of 573 diver contacts with the reef were recorded during all assessed dives.
-
The difference in the frequency of interventions was statistically significant (ANOVA, f = 4.81, P = 0.03)
-
although a significant portion (36 %) appeared unaware of the contact they made with the reef.
-
In addition to overall contact levels, some studies have also quantified reef contacts either as the mean number of contacts per diver over the duration of a dive or the diver contact rate per minute of dive time. The mean contact rates of 5.7 contacts per dive, or 0.12 contacts per min, which we observed at dive sites in the Philippines are lower than those previously reported
-
All divers observed within the present study were diving with operators participating to various degrees in the Green Fins environmentally responsible diving programme.
-
Identifying factors and policy measures which influence SCUBA diver behaviour underwater can help coral reef managers determine where to most effectively focus effort and funding with respect to dive management. In this study, we found that 88 % of the divers observed made at least one contact with the reef at some point
-
Divers who are more conservation aware and who contact the reef less may preferentially choose to dive with environmentally ‘accredited’ dive operators; indeed, this assumption partially drives dive operator participation in such programmes.
-
Underwater interventions by dive guides have been suggested to be the most successful deterrent to diver contact with reefs (Barker and Roberts 2004). In this study, there was no significant difference in the intervention rates between dive centres of high and low Green Fins compliance. Therefore, we cannot attribute the observed difference in diver reef contact rates to differences in intervention rates between these two groups.
-
Studies examining the effect of carrying camera equipment on the frequency of diver contacts with the reef have produced conflicting results.
-
Additionally, the administration of a pre-dive briefing can influence diver contact rates underwater (Medio et al. 1997). The Green Fins programme incorporates the use of a pre-dive briefing that emphasises the importance of refraining from contacting the reef, which would be expected to result in lower diver contact rates.
-
A concern amongst representatives of the diving industry is the use of muck sticks to manipulate animals unnecessarily—pushing animals out of holes for better viewing, stressing animals to show customers their stress behaviour (e.g. an octopus changing colour), and physically breaking hard coral to be used in photographs.
-
When examining the part of the body or dive equipment which made contact with the reef, we found that the majority of contacts were made with fins, in agreement with Krieger and Chadwick (2013) and Rouphael and Inglis (1998).
-
It has previously been noted that dive guides customarily perform different roles at dive locations globally; at some locations, they act primarily to lead the dive group around the reef, whilst at others, pairing with and closely supervising individual divers throughout the course of a dive
-
this suggests that dive guides carry out the closest supervision during the initial phase of the dive and then switch to a ‘dive leader’ role at the front of a dive group.
-
This study provides evidence that the effective implementation of environmentally responsible practices, via programmes designed to reduce diving impacts, may translate to reduced diver reef contacts.
-
Many diver characteristics which might intuitively be expected to impact reef contact rates, such as level of qualification and overall experience, were not significant influencing factors in this study, and high versus low levels of Green Fins compliance did not influence the number of interventions made by dive guides underwater.
-
For continued economic benefit and conservation of Philippine reef dive locations, we recommend that management measures facilitate high levels of compliance with environmentally responsible diving programmes to reduce the impact of diving on coral reefs.
-
This article discusses a study performed at various diving locations in the Philippines to determine whether or not measures taken by Green Fin diving guides were effective in reducing contact with coral reef systems. The study also recorded the average number of contacts with the reef during a dive, as well as the equipment or body part which came into contact with the reef most often, and which actions resulted in the most damage. The study finds that adherence to Green Fin standards or other policies may significantly impact diver behaviors and reduce the level of contact with sensitive coral reefs during SCUBA dives.
3More
Hilton Doubles Down on Contactless Check-In and Disinfection Technologies as Part of Ne... - 0 views
-
Contactless check-in technologies: Hilton will double-down on its digital key technology for guests who desire to have a contactless arrival experience.
-
Advanced disinfection technologies: Hilton is exploring the addition of new technologies, like electrostatic sprayers – which use an electrostatically charged disinfecting mist – and ultraviolet light to sanitize surfaces and objects.
-
Contactless check-in technologies: Hilton will double-down on its digital key technology for guests who desire to have a contactless arrival experience. Guests can check-in, choose their room, access their room with a digital room key and check-out using their mobile devices through the Hilton Honors mobile app at participating hotels. Hilton will continue to expand its digital key capabilities to common doors and access points throughout the hotels.
5More
Life House launches management company for independents | Hotel Management - 1 views
-
To support owners in particular need of support following COVID-19 impact, Life Hospitality is offering no transition fees and no management fees until 2021.
-
The company plans to continue hiring staff at the corporate level as its managed pipeline of both independent and Life House-branded hotels continues to grow across the U.S., and soon beyond, Dunn said.
-
create a completely new operational model that allows for a robust, lean operation to hotel owners
- ...1 more annotation...
-
Life Hospitality is able to take over existing hotels in as little as one week and train staff on its intuitive software in a single day, materially decreasing transition costs and preopening costs for owners
-
Interesting read about up and coming Lifehouse Hotels and how they are waiving management fees for this year and looking to expand their hotel management software to hotels that are not part of their brand. Lifehouse currently has five hotels in Miami.
6More
Pandemic relief fraud suspect, owner of Berlin restaurant, has disappeared - News - tel... - 0 views
-
The owner of a Berlin restaurant charged in April with fraudulently seeking hundreds of thousands of dollars in forgivable loans designed for businesses struggling because of the coronavirus pandemic has apparently cut off his GPS monitoring device and disappeared, federal authorities say.
-
Staveley, of Andover, and another man are accused of claiming they needed to pay employees at businesses affected by the virus crisis, when in reality their businesses, including On the Trax, 263 West St., Berlin, were not operating before the pandemic began and had no employees on the payroll.
-
They were the first people in the U.S. to be charged with making phony applications for loans
- ...2 more annotations...
-
sought nearly $440,000 in loans claiming that he needed to pay dozens of employees at three restaurants he owned
-
two of the restaurants weren’t open before the pandemic began, and he didn’t have any connection to the third
-
A so called restaurant owner applied for $440,000 in forgivable loans to keep employees paid through the Paycheck Protection Program. The man claimed to own 3 restaurants, but 2 of the restaurants were not open before the coronavirus pandemic and he had no connection to the third. The "owner" disappeared after receiving the $440,000.
2More
COVID-19 Resource: 5 Technologies for a 'New Normal' Hotel (Part 1) - 1 views
-
This article is about how hotels are able to adjust to the new guidelines with covid. It has adjustments with how to reserve seats at the pool. Options for ordering food and how to do check in and check out. -
-COVID has affected the Hospitality industry and therefore affects the way consumers behave due to new legislation. Technology is being used in order to reduce the amount of consumers that experience COVID as well as employees. -Technology 1: contactless check in/out and keyless room entry -Fuel (provider of guest facing hotel software solutions) expanded this option for independent and boutique hotels. This makes it more accessible for travelers and reduced the spread of the virus. -Technology 2: touchless menu's for restaurants and hotels -MyMenusOnline is a touchless digital restaurant menu system that was recently launched. -There are many restaurants like Chilis, Carolina Ale House, etc that are also taking part in touchless menu's. -Technology 3: virtual TV remote control launched by Otrum -Hotel TV remotes are difficult to sanitize and makes it easier to spread the virus. -Technology 4: Solay mobile app provides social distancing technology for resort pools and beaches -Solay mobile app provides resorts and hotels an inventory management system so overnight guests are able to make reservations for seating at pools and beaches that are placed six feet apart. -Technology 5: Molekule Air - destroy viruses and bacteria like a pro -Air pro RX was cleared as an air purifier that is meant to destroy bacteria and virus' in the air.
15More
HOW CLOUD-BASED HOTEL SOFTWARE IS CHANGING THE HOSPITALITY INDUSTRY | by Datamate India... - 0 views
-
loud-based systems are hosted by a vendor’s server and give hoteliers a single, scalable system that’s flexible and easily updated.
-
-
Eliminate the need for manual data sharing and processingGive staff more mobility and accessibility around the property (i.e. staff can view and update housekeeping status in real time)Take advantage of frequent software updates and enhancements instead of waiting to download and install new versions of their softwareAccelerate hotel check-in / outEasily integrate their PMS software with third-party tools and services
-
Cloud Software can make things happen faster and in real time. Thinking about the situation that we are in today and dealing with COVID-19 real time updates is a good thing to have in your system to better help not only guests but employees as well.
-
-
cloud-based systems are hosted by a vendor’s server and give hoteliers a single, scalable system that’s flexible and easily updated.
-
- ...7 more annotations...
-
c1loud-based systems are hosted by a vendor’s server and give hoteliers a single, scalable system that’s flexible and easily updated.
-
-
But hoteliers are increasingly looking for better service and more integrated technology options, and factors like these are just some of the benefits that cloud-based software can provide.
-
next two to three years hoteliers are expected to invest seven to eight percent more on cloud technology
-
can provide updated data in real time.
-
has the ability to host a property management system (PMS) from a remote location, allowing hoteliers to access their property data from anywhere in the world with an internet connection.
-
1c1loud-based systems are hosted by a vendor’s server and give hoteliers a single, scalable system that’s flexible and easily updated.
-
eliminates the need for hoteliers to be physically present at their property to be able to check in on daily management operations.
-
The hotel industry has experienced a lot of change and cloud based hotel software continues to do so.With a good understanding of this technology it will make it easier to interact with guests. It provides real time updates and data that will keep people up to date, keeping things quick and efficient.
8More
Tips for Maximizing Your Hotel's Visibility on the GDS Channel - By Lana Tettelbach - 0 views
-
Hotel bookings are on the rise, and travel agent bookings are growing–more than doubling since April.
-
Solutions like GDS Media provide hoteliers with increased exposure to over 425,000 travel agents searching for certain locations and amenities.
-
GDS Tips: What you should know 1) Update traveler safety and cleanliness certifications
- ...4 more annotations...
-
) Target ads to domestic agents without travel restrictions
-
3) Use two versions of creative in your ads
-
) Start GDS Media for future travel dates only
-
Hold rates and utilize added amenities
-
This article gives 5 tips on ways to maximize a property's visibility on GDS channels. As more regions and tourist hot spots adjust to new safety COVID-19 protocols, bookings are starting rise. With 400,000+ travel agents searching for the best options for their clients, it is important to standout to get the booking. It helps if the hotel updates their travel/safety guidelines, so guests know the property is taking their safety seriously. By targeting ads in domestic areas without travel restrictions, the hotel is getting the most "bang for their buck" with their marketing. This article recommends using two separate creative in your ads: one focusing on offers/promotions and one featuring safety/cleanliness. It suggests marketing for future stays a few months in advance, because as travel restrictions start to ease more people are looking ahead to their future travel needs. It emphasizes the important of holding rates and using added amenities to help reduce price slashing and look more attractive to potential guests.
14More
shared by Lymaris Collazo on 06 Sep 20
- No Cached
Impersonally personal: Guest connection through technology | Hotel Management - 0 views
www.hotelmanagement.net/...-connection-through-technology
management mobile tech technology hospitality hotel software business travel green
shared by Lymaris Collazo on 06 Sep 20
- No Cached
-
After an estimated $28 billion dollar sector bleed through COVID-19, hoteliers and hospitality professionals are facing record challenges. The first is the challenge of adaptation. Increased health and safety demands have created new barriers to normal operation. Most barriers require more staff or more capital, and with the concurrent decreased revenues and restrictions on personnel, owners are left at an impasse.
-
Next comes the challenge of maintaining client connections. Public concern has skyrocketed, motivation to safeguard finances is at an all time high, and maintaining physical distance compromises customer care to no end. After decades of perfecting the art of personalized guest interactions, the path forward is daunting and unclear.
-
Smart tech makes it possible to execute new health and safety protocol without needing more staff or impossible capital.
- ...10 more annotations...
-
Smarter Cleaning Solutions One of the more intuitive applications, technology offers huge potential to solve the greater need for thorough cleaning and dependable sanitation without obliterating profit margins or compromising the safety of the janitorial team. From product design to virtual checklists, many tech vendors have stepped up to offer their services in this arena.
-
Pure employs a seven-step process to equip any space with purified, allergy-free air and ensure complete elimination of invisible toxins.
-
LightStrike’s Germ-Zapping Robots are another great example of tech-improved safety. Used first by the Westin Houston Medical Center Hotel, the robots can be used to sanitize guestrooms and common areas, reducing the threat of the virus.
-
Smart tech solutions can be integrated into personalized guest technology, whether at the time of check in or during their stay, allowing guests to learn as much or as little about the precautions their host is taking. With the option to request more attention in certain areas, cleaning can, for the first time, be a customizable experience.
-
Most bookings are made online and the check-in process is moving in the same direction, with many hotels investing in facial-recognition technology.
-
Some platforms can integrate with any access-control system, allowing it to be part of a more personalized guest experience.
-
Concierge apps are becoming standard, and most hotels are extending in-app offerings to include unlocking the doors, contacting room service, and ordering from the hotel restaurant. The Solay Mobile App is allowing guests to book pool chairs or beachside reservations ahead of time and from a distance. The same philosophy can be applied to gym use, pool time, and restaurant management.
-
Social Media and Social Good Social media is the best avenue to keep potential guests informed and motivated.
-
many hotel owners have stepped up to be of service where they’re needed, and they’ve used various forms of social media to spread the word about their offerings.
-
Industry leaders are capitalizing on smart solutions, using new technology to rise to new demands and foster deeper client connections. Far from impersonal, tech offers new ways to offer a tailored guest experience. As a permanent part of the new industry normal, smart tech should be embraced and pursued as another opportunity to excel in guest accommodations.
-
The article is about how technology solutions can be a great investment and reduce capital to face the challenge of "new normal" adapatation and safety demands. Using technology such as as self-check-in, digital key, robots for sanitation of public areas, and social media to promote could result in less payroll costs and maximize revenue.
5More
How Event Management Software Is Helping Schools Reopen - 1 views
-
None of us can tell what the next day or week will hold. But, that comes in conflict with your critical responsibility as education operation professionals: to be prepared – for what today holds as well as tomorrow.
-
Event ManagerTM is helping them more easily: Host/manage virtual events Assign and track when classes need to be cleaned Track who is on campus to manage contact tracing while mitigating risk and liability
-
Check out the stories below of how education operations professionals like you are utilizing Event Manager in unique ways. Our hope is that these examples might aid you in navigating COVID-19 and in reopening schools so that your staff, faculty and students can be as safe as possible.
- ...1 more annotation...
-
Virginia Western Community College
-
This article is about two schools that used Event Manager Software to help them get and stay organized. From knowing what areas/classes were clean and ready for use to knowing where certain groups were going to be located on campus for events. They were able to apply the same issues with organizing large groups for events to organizing the daily needs of the school.
3More
shared by kelseybarton on 11 Oct 20
- No Cached
Technology Innovation (and Other Trends) in the Hotel Events Space Shaping 2020 | - 0 views
hoteltechnologynews.com/...otel-events-space-shaping-2020
technology hospitality innovation events travel
shared by kelseybarton on 11 Oct 20
- No Cached
-
(1 of 3) This Hotel Technology News article discusses the various technology advancements in Hotel Event Planning and what their effects were predicted to be for 2020. As the article states, "With each passing year, events seem to get bigger and better, boasting exciting new technology, catering to attendees' needs in finer detail, and bringing guests together in unique venue spaces for a variety of occasions." The event industry continues to grow as people continue to desire more unique, memorable experiences. Event planners struggle with advancing their experiences, but with the help of technology they are able to continue to grow each year. This process starts with the booking experience and Venue Management Technology has gained popularity in creating seamless booking experiences. "Whether marketing to a transient guest, event attendees, or a corporate group, hoteliers and event planners are in the business of meeting and exceeding expectations." With venue management technology, event planners are able to make memorable experiences starting with the booking of the venue all the way until days after the event. Venue management platforms provide everything to the event planners at their fingertips. -
(2 of 3) The article continues on to discuss that while large events are extremely lucrative, venues must make sure to consider smaller events as well. "Ensure your venue space is equipped for events and meetings of various scale, and work closely with planners to ensure an attentive, personalized experience while bringing their event or meeting to life." Meetings are going to continue to grow so venues must continue to adjust and be equipped for anything a consumer might desire. This may include non-traditional events or venue spaces as well. While classic hotel convention spaces may not be as popular anymore, hotels are challenged to utilize and market their space differently to attract new consumers. With the event industry, as with any segment in hospitality, the ultimate purpose is to leave lasting impressions on guests. In recent years, the use of technology has been great in assisting this idea. Venues who have mastered creating a memorable experience have often done so by "using new-age features and platforms to create a frictionless event, engage attendees on a deeper level, and create meaningful, memorable experiences." Venue management tools are also used in making these experiences for guests. The article left readers with three takeaways. The first being that venues need to utilize technology to make them more effective in areas such as RFP response and the way that they offer their services. The second takeaway is that businesses need to evaluate their current technology partners and make sure to choose a partner that will allow them to best create memorable events. The final key takeaway is that venues must increase conversions and improve venue listings with things such as real-time availability and strategic pricing.
-
(3 of 3) This article was very interesting in its description of the technology used in the event industry and predictions for the future of events. It is quite apparent that this article was written at the beginning of 2020, though. I do believe the event industry was headed in this direction, but, as with the rest of the hospitality industry, I believe events will see a massive decrease over the next few years and then pick back up in the future. Due to the risks associated with Covid-19, consumers are not finding in-person meetings or events necessary. Many organizations have resorted to digital meetings and cancelled any events, causing a huge loss for the industry. I believe that as the rest of the industry recovers, events will slowly follow and eventually make their way back to their pre-pandemic predictions.
7More
As vacations resume, here's why you might want to pay a travel advisor - 0 views
-
The pandemic ruined travel for travel advisors and their clients the last 15 months. However, people who didn’t book with an advisor had no advocate and were much worse off.
-
A survey from Sandals Resorts and the American Society of Travel Advisors found that 94% of customers will use them again and 44% of all travelers are more open to the idea post-Covid.
-
we were just refunding and refunding, and we were fighting for our clients
- ...3 more annotations...
-
people forgot about the other side of the hospitality industry, from the flight attendant and travel advisor to the [hotel] housekeeper,” Griscavage said. “It impacted our industry in a really bad way.”
-
Using the internet cut out “the middleman” — i.e., the travel advisor, who was paid a commission by airlines, hotel chains and tour operators — so suppliers could offer seeming bargains at their own self-service sites or at online travel agencies. Problems arose, however, with unforeseen bumps in the road — natural disasters, political crises, industry strikes — and then travelers largely had to fend for themselves.
-
“The future is bright,” Kerby said. “If you didn’t understand the value of a travel advisor before, you certainly do now because you realize how thin the response mechanisms are for some [travel] suppliers.”
-
This article talked about the importance of travel agents. Before the pandemic people often thought that travel agencies weren't necessary was a dying career, however since this past year they have really proven their worth and won't be going away any time soon. Travel agents were able to cancel trips and get their customers money refunded or switched gears and planned a different trip for the future. Using the internet to cut out the middleman and save money isn't always the best way to plan a trip and the pandemic proved this.
7More
Coronavirus: Is virtual reality tourism about to take off? - BBC News - 0 views
-
In the absence of travellers, tourism boards, hotels and destinations have turned to virtual reality (VR) - a technology still in its relative infancy - to keep would-be visitors interested and prepare for the long road to recovery.
-
Iata predicts that travel will not resume to pre-pandemic levels until 2024.
-
"The impact of Covid-19 may have allowed VR to somewhat shake off its image of being a gimmick in tourism,"
- ...3 more annotations...
-
Digital applications cannot, and are not intended to, replace the experience of real-world travel
-
But VR and AR (augmented reality) applications are essential elements in keeping interest in Destination Germany alive during travel restrictions, getting potential customers excited about our product and providing inspiration for real-world travel."
-
With travel still largely at a standstill, it remains too early for Ireland and Germany to gauge their return on investment: that is, the number of people who, having seen a destination virtually, actually book tickets and visit.
-
Technology has been present in the travel and hospitality industry for years but only until the pandemic has it really blossomed. Technology is changing the way we travel and it's going to accelerate with VR in a post-pandemic environment. Countries like Germany and Ireland are turning to VR to capture visitors virtually and this results in them actually booking tickets with the goal of one day visiting the country. VR technologies are a cost-effective method to help people feel more comfortable and more willing to travel.
15More
Cyber Attacks Are Spiking - Is Your Hotel Prepared? | By Jeff Venza - Hospitality Net - 0 views
-
“Thinking of cybersecurity solely as an IT issue is like believing that an entire company’s workforce, from the CEO down, is just one big HR issue.”
-
recent reports reveal at least 16 billion records
-
have been exposed through data breaches since 2019
- ...11 more annotations...
-
The COVID-19 pandemic was, in many ways, the perfect storm for an influx in cyber exploitation
-
With this in mind, cybersecurity should be viewed as a company-wide initiative, with considerations made across each level of any tech-driven organization.
-
we must also recognize that more sophisticated technology creates an environment for increasingly sophisticated cybercrime
-
studies show that nearly 80% of senior IT and IT security leaders believe their organizations lack sufficient protection against cyberattacks.
-
only 5% of companies’ folders are adequately protected
-
To this effect, global cybercrime damages are predicted to cost up to $10.5 trillion annually by 2025
-
And for hotels, a security breach resulting in compromised guest data can damage a property’s reputation beyond repair
-
Instead, companies today should be leveraging a formal cybersecurity program in conjunction with dedicated technology and resources to effectively protect the information housed within their digital infrastructure.
-
Much like cyber risks are ever-evolving, a hotels’ cybersecurity protocol must also evolve and adapt based on frequent reassessments of risks and vulnerabilities
-
cybersecurity cannot be treated as an afterthought, nor should it be viewed as an optional investment; rather, it’s the cost of doing business in any data and tech-driven landscape.
-
the average cost of a data breach is $3.86 million as of 2020
-
This article stresses the importance of cyber security specifically within the hospitality industry. The author of the article describes how a strong cyber security management system should not be an afterthought for hotels and should be seen as a cost of doing business especially in a tech driven industry. The article lists some key components and areas to focus on for hotels to manage cyber risks and threats
14More
Normal 2.0: how a tech-first response is shaping the travel & hospitality sector | Hote... - 2 views
-
launch of the iPhone in 2007. While that’s not a hospitality-specific development, it changed everything about the way people want to travel.
-
billions of people could make restaurant reservations from their pockets. They could leave their room and have an interactive map through a new city, with the ability to keep in touch with their family and coordinate with friends.
-
it’s incredibly advantageous for hoteliers and travel professionals to keep abreast of the technological advancements that will set higher standards for the new hospitality normal.
- ...11 more annotations...
-
hoteliers and vacation destination economies invested in virtual reality offerings to extend their experiences beyond the travel restrictions, offering travelers a temporary at-home substitute.
-
many travel and hospitality professionals are investing in VR-based marketing to spike interest in their offerings.
-
VR tours are being offered all around the world to spike interest in sights and tourist destinations, making people want to see the sights for themselves
-
VR marketing will soon emerge as the smartest strategy for connecting with consumers; high-budget commercial spend and other digital marketing tactics will be rendered obsolete when any prospective traveler could put on a headset and instantly be transported to the shore of a beach.
-
, virtual ID verifications can be built into booking platforms, integrated apps can grant access to digital room keys and enhanced biometric technologies have the power to supplement (or eventually replace) the traditionally awful pre-flight screening process.
-
It will diminish both consumer wait times and consumer-staff interactions, allowing professionals to reserve their time and focus for more complex guest and traveler needs.
-
investments into biotech need to be paired with cybersecurity and infrastructure that protects a guest’s identit
-
Today, guests and travelers understand quality in terms of fast response times, consistency across channels, and intuitive, self-directed use.
-
eople show a preference to manage smaller tasks on their own; a study by Zebra Global Hospitality showed 70% of guests preferred a smartphone check-in for efficiency and speed.
-
Airline safety once meant extensive processes at TSA, but consumers and professionals are quickly coming to trust the powers of biotechnology, changing the way we think about screening.
-
looking for that service in different ways—on their phones, at their fingertips, and behind the scenes.