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akallison93

Cleaning robots are powering an automation revolution in hospitality - The Washington Post - 0 views

www.washingtonpost.com/...ots-cleaning-hospitality-covid

cleaning robots automation TECHNOLOGY hospitality

shared by akallison93 on 07 Feb 21 - No Cached
  • While Vi-YO-Let, the product of a partnership with Denmark-based UVD Robots, might play cute tunes and light up as she moves, she has a serious job: disinfecting the air and surfaces around her. And she does so remarkably well: Her array of UV lights, which look like a bundle of lightsabers, kill more than 99 percent of viruses and bacteria, including the coronavirus.
  • More and more guests are requesting the robo-cleaning package
  • But as the pandemic rages into its second year, major brands are increasingly turning to the world of high-tech disinfection to strengthen their cleaning protocols
  • ...14 more annotations...
  • It’s a trend that’s slowly transforming housekeeping — and accelerating the pace of automation in hospitality.
  • Until recently, only health-care workers would frequently interact with disinfecting bots, which cost upward of $125,000 each. It’s a steep investment, but if it boosts travelers’ confidence, it’s worth it,
  • The appeal to the hospitality sector of virus-slaying UV light is obvious. Hospitals have found Xenex’s patented machines kill “22 times more pathogens” when compared with a room cleaned to CDC standards alone, Miller said.
  • certain hospitality jobs, those where face-to-face customer service is a key part of the experience, were less vulnerable.
  • Today, travelers might stumble on UV bots anywhere from five-star hotels and convention centers to train stations and cruise ships.
  • Verified Market Research that projects the market for UV disinfecting bots will grow to more than $5.5 billion by 2027.
  • Some robot makers refer to these kinds of bots as “cobots,” a portmanteau of “collaboration” and “robots,” because they’re intended to work alongside people rather than replace them.
  • a report that predicted more than 60 percent of jobs in hospitality-dominated cities like Las Vegas could be automatable by 2035
  • Take the Beverly Hilton in Beverly Hills, Calif. The iconic hotel, famous for hosting the annual Golden Globe Awards ceremony, boasts in one promotional video that its Xenex robot staff “zaps every inch before your arrival,” leaving you a “pathogen-free sanctuary” where you’ll “rest assured you’re sleeping in the safest room possible.”
  • the pandemic is likely to accelerate the automation of jobs in sectors like hospitality.
  • “If they can develop driverless cars, if they can develop the whole variety of different things I saw there, certainly the jobs in our industry are going to change.”
  • Unite Here negotiates “extensive technology language” into its labor contracts. This helps ensure that workers can retrain for new skills, transition to other roles or at least receive severance pay if their jobs are automated out of existence.
  • Even as new technologies create new roles, some types of jobs may go away for good.
  • For now, even a state-of-the-art robot sometimes requires the delicate human touch.
  • akallison93 on 07 Feb 21
     
    This article explains how robotics in hospitality is becoming far more common because of Covid-19. They go into detail about how, right now, all robotics require the assistance of humans. But they also go into how that can change in the next few years. The better technology gets, the less need there is for human support.
kimmumford

Europe To Be A Favorable Destination For The Growth Of Smart Stadium Market | MarketsandMarkets Blog - 1 views

www.marketsandmarketsblog.com/smart-stadium-market.html

shared by kimmumford on 12 Feb 18 - No Cached
  • The global smart stadium market that was estimated to be worth USD 4.62 Billion in 2016 is projected to reach a value of USD 17.32 Billion by 2021, growing at a CAGR of 30.2% during the period 2016–2021.
  • On the basis of deployment model, the on-demand deployment model is anticipated to take up the largest share in this market as well as grow at the highest rate in the coming years, since the organizations are nowadays focusing more on reducing operational costs along with improved efficiency, high security and low maintenance, and easy installation, among others.
  • Other factors like increasing demand for cloud services, data center services, network services, and its reliable and efficient integration are further said to be driving the services market.
  • ...4 more annotations...
  • , Europe is expected to hold the largest share, thus dominating the global smart stadium market in 2016, whereas the Middle East and Africa is the fastest-growing region.
  • The worldwide market for smart stadiums is experiencing huge growth, mainly owing to the following factors: Rising trend of digital transformation and adoption of IoT technologies Increased focus on attracting home viewers Growing demand for better customer engagement and experience Upcoming national and international sports events across the globe like 2022 FIFA World Cup in Qatar Increasing government initiatives for smart building projects Growing need for modernization of network and telecom infrastructure
  • On the flip side, inability of traditional stadiums to match up with the smart stadium technology and low investments in smart technology by the stadium owners in its deployment are the major factors that may hamper the growth of this market.
  • global market for smart stadiums include Huawei Technologies Co. Ltd. (China), Intel Corp. (U.S.), NEC Corp. (Japan), Cisco Systems, Inc. (U.S.), International Business Machines Corporation (U.S.), Fujitsu (Japan), Johnson Controls (U.S.), Tech Mahindra Ltd. (India), Volteo (U.S.), and GP Smart Stadium (the Netherlands).
  • kimmumford on 12 Feb 18
     
    Smart stadiums are growing in popularity around the world. In 2016 was estimated to be 4.62 million dollars and is expected to grow by just over 30% by 2021. There are different models available when designing a smart stadium. The on-demand deployment model will make up the largest share of the market. The leader in the growth of smart stadiums are Europe, Middle East, and Africa. There are six factors contributing to the growth of smart stadiums. However, there are two factors that are hindering the growth of smart stadiums. One of these factors is the investment. There are at least ten major corporations that are offering smart stadium solutions. Five of the ten corporations are based in the United States. However, there are some smaller companies that are forming partnerships to help stadiums implement the new technology.
teresaricks

Creating an Alluring Mobile Travel Experience with Proximity Marketing | by Techware Software Solutions | Medium - 0 views

medium.com/...oximity-marketing-a97bdc59108e

shared by teresaricks on 15 Feb 21 - No Cached
  • According to a research done by Trip advisor of mobile and social survey finds that around 87% of the global travelers use mobiles while travelling and among that 61% of them using social media while traveling.
  • Proximity marketing use location technologies to give proper and personalized information to the travelers at the right time and place by the device like smartphone, tablet, wearable.
  • The travel agencies can make offers dynamically to market their promotions directly to the travelers, without any intermediates. They can send push notifications to inform the beacon based app about the latest deals and boost their loyalty.
  • ...4 more annotations...
  • Beacon technology proximity marketing now becomes an interesting resource for the providers of, both public and private, transportation services. Travelers can now discover a host of experiences with this beacon technology while they travel — from booking from their mobile phones to personalized hotel experiences.
  • with the ability to source customer data around physical locations, activities, time and personal interests, beacons provide a huge window of opportunity to target travelers with personalized and contextual experiences.
  • Proximity marketing makes flexibility and convenience for travelers to plan vacations or trips.
  • Travelers will benefit because they will receive real time information that is personalized, relevant and in accordance with their profile and preferences.
  • teresaricks on 15 Feb 21
     
    This article goes into detail on proximity marketing and beacon technology. It gives various pros of these technologies both for businesses and consumers.
guanhuahao

Top Cybersecurity Tools for Business - 0 views

www.cybersafesolutions.com/...bersecurity-tools-for-business

cybersecurity tools

shared by guanhuahao on 23 Feb 21 - No Cached
  • All cyber threats are not equal. Some may hold your data for ransom, while others may destroy your information for good.
  • Digital tech analysis firm Juniper Research predict that the cost of data breaches will rise from $3 trillion annually to over $5 trillion in 2024.
  • organizations should look to Next Generation Anti-Virus solutions (NGAV) to protect their assets. NGAV takes traditional AV and then adds advanced analytics, behavioral analysis powered in real-time by large scale cloud back-ends to thwart known and unknown attacks. Leading NGAV solutions include Sentinel One, Carbon Black, and CrowdStrike.
  • ...16 more annotations...
  • The National Institute of Standards and Technology (NIST) offers cybersecurity guidelines for best practices to manage cyber risk. These include identify, protect, detect, respond and recover. Another resource is the NCSA’s national program, CyberSecure My Business.
  • Firewall Often referred to as a company's "first line of defense," a firewall is a security control that filters and screens network traffic entering and exiting your corporate network.
  • People can rely on the password manager to create and store dozens of passwords in an encrypted database without having to remember them.
  • Password managers are quite helpful, and some are even free.
  • store the first part of sensitive site passwords
  • but keep the last few digits memorized and fill them manually.
  • This way, if there is ever a compromise of the password database, hackers don't have those full passwords.
  • You should also consider implementing multi-factor authentication (MFA). MFA authentication uses more than one thing or "factor" to log you in
  • , biometrics is part of this last category
  • SPAM & Malware filters screen email for unwanted and dangerous elements, blocking them before they ever reach your users.
  • In the world of cybersecurity, there's a phrase, "humans are the weakest link." An employee who accidentally clicks on the wrong link or email attachment can put in motion a chain of events that results in a cyber breach. Security awareness training is an anti-phishing tactic all organizations should employ.
  • RDP access must be protected by a VPN connection.
  • reduce the risk of getting hacked is to ensure your systems and software are updated regularly, or "patched.
  • patching shouldn't end with the operating system. Your patch program should also look to patch all other applications running on your systems
  • regardless of the security tools implemented to prevent a data breach, you should plan for a compromise occurring.  
  • That's where 24/7/365 network and endpoint monitoring comes in
  • guanhuahao on 23 Feb 21
     
    Cyber attacks open more and more often and varied since cybercriminals are becoming more cunning and their methods more challenging to detect. This article introduces some types of strategies implemented to protect companies' businesses from cyber threats and cybercriminals. Including using Anti-virus software, firewalls, password managers (very useful while some even free), VPN, patch management program which not only for operating program but also for other applications running on your system, consider the email SPAM/Malware filters and security awareness training for the employee since "humans are the weakest link." An employee who accidentally clicks on the wrong link can put in motion a chain of events that results in a cyber breach. Finally, plan a 24/7/365 network and endpoint monitoring.
nellyvero71

Event Registration | Event Smart - 0 views

eventsmart.com/...event-registration

shared by nellyvero71 on 23 Jul 20 - No Cached
  • event registration
  • can help you deliver the best experience for every attendee, save time and money, build a lasting relationship with your audience, and learn how to make your next event even better
  • advanced event registration system that gives attendees multiple ticket options, collects detailed information about the attendee, processes payments, scans and validates registrations or tickets at the door, communicates with attendees automatically and tracks attendance.
  • ...9 more annotations...
  • Meet expectations. 
  • Secure your event.
  • 1. Ask the right questions, get the right answers.
  • Remove distractions. 
  • Save time and money
  • When you have access to the right event registration data, you have powerful data to examine your performance and try to identify ways to improve.
  • With your event registration data, you can also examine your data over time to identify trends.
  • f you’re not collecting the event registration data, it is far more difficult to answer these questions.
  • you are more likely to be successful in building a audience for your events over time when you collect attendee information for their benefit and your long-term success.
  • nellyvero71 on 23 Jul 20
     
    The article talk about Event Smart that is an event registration system. Explain the benefits that can be obtained having the system. Even though the article mention that the registration process can be completed used a paper, gives special importance to do it using a system.
hankunli

The Top 5 Restaurant Theft Tactics & How to Counter Them | NetSuite - 0 views

www.netsuite.com/...ft-tactics-how-to-counter-them

shared by hankunli on 23 Jul 20 - No Cached
  • It’s one thing to report lackluster restaurant sales because of a slow economy or missed marketing opportunities. It’s another entirely to realize the people you’ve hired to work for you have been skimming off the top and stealing from the register.
  • Every year in the restaurant industry, employee theft accounts for $3 to $6 billion of missing income for high-volume restaurants across the country.
  • the first step in reducing or limiting employee theft is identifying what kind of theft is taking place in your restaurant.
  • ...4 more annotations...
  • The most effective place to start is with your employee onboarding and training practices.
  • When employees first join your company, you have an excellent opportunity to set your expectations around employee theft and make clear that it’s not acceptable behavior.
  • Unfortunately, preventative strategies will only lower employee theft; they won’t eliminate it. That’s where your third and final strategy comes into play: regular reporting and monitoring of your point-of-sale (POS) system and any integratedthird-party systems, like guest loyalty and engagement software.
  • At one point or another, any staff member could give in to the desire to make more money by committing employee theft. That’s why your restaurant leadership team needs to look out for these behaviors and put policies and practices in place that make it as difficult as possible to steal from the restaurant, thereby removing the opportunity from staff members who are tempted.
  • hankunli on 23 Jul 20
     
    Employee theft is a frequent issue in restaurants nowadays. Ways to deal with this kind of issue include identifying the kinds of theft, identify employee theft prevention strategies, and invest in modern reporting technologies. The first step was to identify the kinds of theft and to know what has actually happened, including voiding cash checks, excessive loyalty card use, bogus dine-and-dash, etc. Next is to identify prevention strategies like telling employees in advance that theft is not acceptable. Finally, business owners need an advanced reporting system that can generate reports routinely and identify the possible employee thefts.
anonymous

The high risk of "wait and see" by Daniel Burrus - 1 views

m.smallbusinessadvocate.com/...high-risk-of-wait-and-see-2619

hospitality software technology wait and see

shared by anonymous on 12 Jul 20 - No Cached
  • The high risk of “wait and see”
  • On the surface, it makes so much sense, doesn’t it? After all, we’re dealing with a national and global economy filled with uncertainties … right?
  • Wait and see certainly seems less risky than sticking our necks out. Right? Wrong.
  • ...10 more annotations...
  • To wait is too late
  • These days, a wait-and-see strategy carries more risk than the action it postpones. Sometimes, a lot more risk.
  • Motorola, Kodak, and Polaroid all played wait and see with the shift from analog to digital. Blockbuster played wait and see with the move to online video.
  • In the past, you could afford to wait and see. It was harder for competitors to develop and deploy new offerings fast. There was time to watch new developments and then react. It was harder for newcomers, let alone established players, to completely change the game overnight.
  • Today we’re in a time of light-speed transformation. Today, new competitors can emerge rapidly, even from completely different parts of the globe. The barriers to entry are absurdly low.
  • Understand:  transformation is vastly different from mere change.
  • “Wait and see” is often rooted in budget concerns. Let’s say someone suggests your company redesign its website. You shoot down the suggestion:  “No, we already have a website that works just fine.” Designing a new site would costs money, while playing wait and see avoid that new expense … right? Not necessarily.
  • Stop waiting, start doing
  • How can we reinvent retail?” They embraced a transformational mindset to redefine retail and extend their brand.
  • In a world filled with uncertainty, it’s easy to fall into a wait and see mindset. But saying “Not now” bears a cost just as high as saying “Let’s do it!” – if not higher. Remember this:  If you don’t do it, someone else will. They’re doing it right now!
zihanwang

Hotel Accounting: Three Trends on the Horizon | Hospitality Technology - 0 views

hospitalitytech.com/ccounting-three-trends-horizon

accounting hospitality trends technology

shared by zihanwang on 15 Oct 19 - No Cached
  • the behind-the-scenes services and solutions that power the guest experience are evolving just as quickly
  • M3, a cloud-based financial platform for the hospitality industry, recently hosted hundreds of hospitality accounting professionals from across the globe at its biannual Partners’ Meeting. The event allowed hoteliers to see first-hand how quickly the industry is evolving to help solve real-world issues facing today’s hoteliers.
  • Customized technology that allows properties to work more efficiently in a way that makes sense for them will continue to gain traction in the hospitality accounting industry.
    • anonymous
      anonymous on 15 Oct 19
       
      1. Smarter, personalized solutions are putting time back into the hands of hoteliers In order words saving time by cutting back on things that used to take up a lot of time but now would be much faster and quicker to do with the help of technological advancements. This will give hotel managers the chance to spend less time on their computers and instead more time helping guests.
  • ...16 more annotations...
  • Insight enables users to create custom reports with data from the industry’s most recognized data providers, along with operating statistics, brand data and proprietary M3 financial and labor data into a personalized, actionable dashboard allowing hoteliers to make real decisions in real time
  • can save hours of time previously spent manually exporting data to create various types of reports
  • M3 recently debuted a new electronic imaging solution that relies on Optical Character Recognition (OCR) to extract key data from imported documents and eliminate the need for manual input.
    • anonymous
      anonymous on 15 Oct 19
       
      2. Automated Imaging (AI) is changing the way accountants do business. AI would be very beneficial as it is very accurate and it has a memory which saves important information and the more one uses it the faster it works.
  • The more a hotelier utilizes this system, the easier it becomes, as the solution learns and stores critical information, significantly speeding up A/P workflow with each use.
  • millennial employees play a critical role in helping to identify valuable trends as well as negative trends in need of adjustment.
    • anonymous
      anonymous on 15 Oct 19
       
      3. Millennial employee is just as important as the millennial guest. Given that the millennial generation are the more tech savvy generation it is equally important to have them as guests as it is to have them as employees. Not only are they up to date with all the technological equipment but they also know what trend are happening now.
  • harness the potential of employees in this age range or risk getting left behind or over investing in archaic solutions.
  • It used to take days to add a new hotel to our system, but we’re now able to get up and running in an hour or two through cloud-based tech solutions.
  • employers can maximize productivity and buy-in from the millennials on their payroll.
  • the behind-the-scenes services and solutions that power the guest experience are evolving just as quickly
  • Day-to-day processes are becoming smarter, more efficient and more streamlined, saving hotels and property management firms both time and money in the process.
  • #1. Smarter, personalized solutions are putting time back into the hands of hoteliers.
  • Successfully managing these assets demands cutting-edge adaptable solutions tailored to our industry.
  • allowing managers to spend less time behind a computer and more time in a hotel’s lobby interacting with guests.
  • #2. Automated Imaging is changing the way accountants do business.
  • #3. The Millennial employee is just as important as the millennial guest.
  • . In hotel accounting, the bells and whistles of excessive new technologies take a back seat to real solutions proven to boost bottom lines, which allows hotels to run leaner and more efficient than ever before.
  • anonymous on 15 Oct 19
     
    The article talks about three trends that are happening now within the hospitality industry relating the accounting topic.
  • zihanwang on 30 Jul 20
     
    The paradigm shift of technology is shaping the hotel business and powering up the operational and financial performance. we witness increased automation and intelligence in Hotel Accounting Services out there. The robust Hotel Accounting Software even leverage the Business Intelligence, in delivering the insights on key performance indicators . Accounting Software can not only help hotel saving cost but also can help hotel increase productivity
anaslip

Meeting the Threat in 2019: Cybersecurity for the Hospitality Sector | Hospitality Technology - 0 views

hospitalitytech.com/bersecurity-hospitality-sector

shared by anaslip on 11 Apr 20 - No Cached
  • Meeting the Threat in 2019: Cybersecurity for the Hospitality Sector
  • Marriott International revealed that a massive cyberattack compromised personal information for up to half a billion individual guests of its properties.[1] The data breach ranks as the second largest known theft of sensitive personal records to date.
  • This marks the second major cybersecurity failure for Starwood, the Marriott division affected. Before being acquired by Marriott in 2016, the company’s cash register system was penetrated by malware looking to steal credit card information. [3] Other major organizations in the hospitality industry, including Hilton and Hyatt, have reported similar attacks. In 2017, for example, Holiday Inn parent company InterContinental Hotels discovered a breach lasting three months and affecting 1,200 properties. With a reputation as less well guarded than similar institutions, hospitality companies are a popular target for cyberattacks.
  • ...5 more annotations...
  • Experts warn other hackers, like those working for a nation-state, could exploit hospitality breaches like Marriott’s to acquire details on the travel and spending habits of espionage targets, like CEOs and diplomats.
  • However, industry specific challenges like high employee turnover continue to expose the sector.[6] Additionally, even by adopting cutting-edge cybersecurity technologies, the important question of strategic implementation remains.
  • Traditional cybersecurity approaches are focused on reporting about intrusions after the fact, in what is known as an “incident response.” What this means is that an adversary—commonly referred to as a “hacker”—finds some way to gain access to a target and compromises it. The target can be accessed through vulnerabilities in web frameworks, internet browsers, or internet infrastructure such as routers and modems. Regardless of how they gain access, once an attacker is discovered, the forensics about the attack, including basic information known as Indicators of Compromise (IOCs) like IP addresses, domain names, or malware hashes, are shared across the cybersecurity community. These IOCs are then used broadly to thwart future attacks.
  • Rather than rely solely on the incident response and recovery methods that have been used for many years, a more proactive, sophisticated approach is needed. It will need to be designed to successfully recognize adversary methodology (and all the manners in which an adversary attempts to obfuscate their methodology) before attacks occur and at a meaningful scale. This kind of approach, when paired with incident response tactics, could provide true security to vulnerable, critical networks.
  • A TTP-based cybersecurity tool would work in concert with existing incident response, internally-focused cybersecurity efforts, adding a layer of prevention over the top of this vital but flawed process.
  • lclar060 on 11 Apr 20
     
    In today's world no business entity is impervious to cyber-attacks. Marriot, Hilton and InterContential Hotel Groups were all recently affected by such acts. The traditional cyber-attack method which the hospitality industry employs is oftentimes simply a reaction to the attack- "incident responses". Instead, the industry needs to shift its focus and allocate resources to aid prevention of future of attacks. This new focus was be surrounding tactics, techniques and procedures (TTP) - the ability to identify adversary and implement the necessary processes to hinder attacks.
  • anaslip on 20 Jul 20
     
    This article tells us about the importance of having a good cybersecurity. There are some big hospitality companies like Marriott and Hilton which have revealed that many cyberattackes compromised personal information for many guests and that cybersecurity has to be improved.
irinadolgopolova

How to Prevent Malware Attacks and Promote Cybersecurity at Your Hotel - 0 views

hoteltechreport.com/...malware-in-hotels

Technology hospitality hotel software cyber-security malware

shared by irinadolgopolova on 20 Jul 20 - No Cached
  • Each time a hotel’s guest records get breached, the property is burdened with financial strain and faces broken trust with guests. As a hotelier, you don’t need to be an expert in cybersecurity, but you absolutely need to understand the basics to protect your business and your guests.
  • hotels process lots of transactions and store tons of guest data. A hacker can simultaneously target a property’s point-of-sale and property management system to capture payment card information as well as personal data, like passport numbers and email addresses.
  • Research from Symantec, a cybersecurity firm, found that more than 65% of hotels are routinely leaking booking reference codes through third-party sites. Why is this important? Because the information shared through these codes would allow a bad actor to login to a reservation, view personal details, and even cancel a booking altogether. When this happens, your guest information is vulnerable and you risk destroying the guest relationship.
  • ...3 more annotations...
  • Compliance with the Payment Card Industry Data Security Standard (PCI-DSS) not only helps to ensure that data security software, hardware, and practices are safer, but also helps to protect against fines and penalties when a breach occurs,
  • The right technology is only half the equation; over the years, security experts have also identified employees as part of the problem. Hotels must train their staff to handle personal information security, comply with privacy policies, and change user access credentials regularly.
  • Even with a great PMS/POS system and the right training, it’s important to perform routine penetration testing and risk assessments. There’s no straightforward answer as to how often you should pen test your network, but experts warn once a year probably isn’t frequently enough
  • irinadolgopolova on 20 Jul 20
     
    The article is about the reasons why the hotels are attractive for hackers, the author also explains the key concepts in the cyber security. Then, the biggest cyber attacks in hotel industry are described in the article. At the end, the author tells us how hoteliers can improve the security measures.
rhoff019

Event Management Software Sales to Flatten Due to COVID-19 Pandemic; Key Market Players to Redesign Developmental Strategies - Bulletin Line - 0 views

bulletinline.com/...esign-developmental-strategies

shared by rhoff019 on 23 Jul 20 - No Cached
  • The event management software market is anticipated to witness significant growth during the forecast period, owing to increasing use of social media and proliferation of smartphone usage and rising usage of event management software platforms.
  • The companies have started promoting event management software to improve the efficiency of their events business. These event management software platforms help organisers to increase the number of attendees through social media such as Facebook, Twitter and LinkedIn as well as they help in increasing the sale of tickets by the event management software market.
  • The event management software market is classified on the basis of component type, deployment type, organization size, end users and region. On the basis of deployment type, the global event management software market is segmented into cloud deployment type and on-premise deployment type of the event management software market. On the basis of organization size the global event management software market is segmented into small enterprise, medium enterprise and large enterprise.
  • ...2 more annotations...
  • The event management software market study discusses the key trends within countries contributing to growth of the market, as well as analyses degree at which drivers are influencing the market in each region. The key regions and countries assessed in the event management software market report include North America (U.S., Canada), Latin America (Mexico, Brazil and Rest of Latin America), Western Europe (Germany, UK, France, Spain, Italy, , Nordic, Benelux and Rest of Western Europe) Eastern Europe (Russia, Poland and Eastern Europe) APEJ (China, India, ASEAN, A & NZ, and Rest of APAC), Japan and MEA (North Africa, South Africa, GCC, and Rest of MEA) in the  global event management software market report.
  • The key competitors covered are Zoho Corporation Pvt. Ltd., Cvent, Inc., Bizzabo Inc., Eventbrite, Inc., Eventzilla, etouches Inc., Zerista, Certain Inc., Ungerboeck Software International, Social Tables, Gather Technologies, Inc. and Xing Events.
  • rhoff019 on 23 Jul 20
     
    After the COVID-19 pandemic, the event registration industry is expected to boom once large scale events restart. Much of this is attributed to social media like Facebook, Twitter, and LinkedIn. It is believed that due to the increasing use of social media and smartphones that event registration software will become more apparent in the event industry than it already is.
hankunli

The Technology That Can Make Events Possible in a Pandemic - 0 views

www.eventmanagerblog.com/coronavirus-possible-events

shared by hankunli on 23 Jul 20 - No Cached
  • The future is surely small outside of virtual events. While smaller events have a more substantial chance of happening, how soon may depend on a number of technologies that will directly impact the event feasibility.
  • Devising the safety logistics for groups of 50 to 100 people should be the immediate goal.
  • Digital tracking has been demonstrated to be one of the most effective ways
  • ...6 more annotations...
  • The one biotechnology we should all keep an eye on is the development of a vaccine.
  • everybody seems to be in agreement that a vaccine is the only definite way out of the crisis.
  • These purifiers, the press release reads, use a combination of technologies such as UVC lamps to deliver a virus free environment.
  • Technology that provides the ability to scan attendees upon entering the venue will become the norm at airports and event venues.
  • Event professionals will either need to select venues offering thermal scanning or bring their own provider on site. This could even become an opportunity for functional sponsorship as scanners become the norm going forward.
  • Technology offering digital signage is already present at venues and can be implemented via dedicated apps.
  • hankunli on 23 Jul 20
     
    During a pandemic when access to on-site events are limited, this article on Skift offered possible solutions to larger gatherings and events. Technologies like tracking will be useful, as well as medical solutions. Using purifiers, doing thermal scanning and digital signage on-site are also possible ways for events. To avoid contact in an event, using apps is also a good solution to deliver the necessary information. Clever, informed, and creative event professionals will be able to leverage current technology to deal with the changes and make events happen.
Jeremy Fairley

San Fran Grand Hyatt Offers Eco-Friendly High-Tech Security | News | Hospitality Magazine (HT) - 1 views

hospitalitytechnology.edgl.com/...iendly-High-Tech-Security78466

green hospitality software technology security

shared by Jeremy Fairley on 10 Feb 12 - No Cached
  • The Orion system is comprised of wireless digital thermostats, occupancy sensors, door position interfaces, remote server software and a comprehensive dashboard reporting interface. The room control dashboard provides an overview of guestroom electronic systems, including occupancy status, locks, safes, lighting, and total energy consumption.
  • The Orion system is comprised of wireless digital thermostats, occupancy sensors, door position interfaces, remote server software and a comprehensive dashboard reporting interface. The room control dashboard provides an overview of guestroom electronic systems, including occupancy status, locks, safes, lighting, and total energy consumption.
  • The Orion system is comprised of wireless digital thermostats, occupancy sensors, door position interfaces, remote server software and a comprehensive dashboard reporting interface. The room control dashboard provides an overview of guestroom electronic systems, including occupancy status, locks, safes, lighting, and total energy consumption.
  • ...1 more annotation...
  • Orion automatically assumes control of ambient temperature when guestrooms are unoccupied. Upon guests' return, the system automatically resumes the preset temperature settings. Likewise, Orion interfaces with the hotel's property management system to pre-condition the room upon guest check-in and automatically engage enhanced energy savings mode upon check- out.  
  • Jeremy Fairley on 10 Feb 12
     
    Grand Hyatt San Francisco has selected a package of VingCard Elsafe solutions for installation during renovation of its 659 guestrooms. The renovation features the addition of VingCard's Orion energy management system and Signature RFID locks powered by the VISIONLINE wireless online access management system.
  • Jeremy Fairley on 10 Feb 12
     
    Article discusses the recent large scale IT investment in green friendly security for the Grand Hyatt San Francisco. The hotel recently upgraded 659 of its hotel guestrooms to feature energy management software as well as RFID enable security features for guests. This represents a significant investment in green technology for the use of energy conservation which in the long run will lower energy costs for the hotel in addition to making the hotel a more secure atmosphere for the guests. Hotel staff can monitor all forms of these upgrades which all communicate and work together with each other one a room has been reserved.
bdegirolmo

Disney's $1 Billion Bet on a Magical Wristband | WIRED - 0 views

www.wired.com/...disney-magicband

disney technology hospitality

shared by bdegirolmo on 27 Aug 18 - No Cached
  • The answer is around their wrists.Their MagicBands, tech-studded wristbands available to every visitor to the Magic Kingdom, feature a long-range radio that can transmit more than 40 feet in every direction.
  • Inside each is an RFID chip and a radio like those in a 2.4-GHz cordless phone. The wristband has enough battery to last two years. It may look unpretentious, but the band connects you to a vast and powerful system of sensors within the park.
  • And yet, when you visit Disney World, the most remarkab
  • ...1 more annotation...
  • “Any sufficiently advanced technology is indistinguishable from magic,” he says. “That’s how we think of it. If we can get out of the way, our guests can create more memories.”
  • pelaez17 on 27 Aug 18
     
    This article is about the beginning of the Disney magic band and how the idea came to life. This article i believe is a perfect example of how technology changes can be scary but sometimes they can take your business or industry to the next level. In the world we live in, that technology advances each and every day we need to come to grips that these type of additions are what can contribute to changing the way customers share their experiences for the better. The article states how other multi million dollar companies have contacted Disney about the technology proving the impact things like this can have with businesses across the world.
  • bdegirolmo on 12 May 20
     
    Disney took a large risk when implementing the MagicBands, but it inevitably paid off in the end allowing guests to create more memories. This happens because instead of guests having to spend hours waiting in line for food or rides or Disney experiences, they are able to swipe their bands and receive a notification to their smartphones when its their turn in line.
anonymous

Ditching direct: It may be time to reconsider your GDS and OTA connections | PhocusWire - 1 views

www.phocuswire.com/der-GDS-OTA-connections-hotels

hospitality GDS

shared by anonymous on 26 Jan 20 - No Cached
  • Interactive television, the internet and the rise of online travel, suppliers push for direct business, direct connects, alternate accommodations, among other have all driven the market to predict the demise of the GDS.
  • can your direct connect handle the requirements of personalization?
  • he GDS deliver some of the most valuable customers for hotels; business travelers, who tend to spend more on premise and pay a higher average daily rate (ADR) than their leisure counterparts.
  • ...16 more annotations...
  • As it turns, out the cost and effort of maintaining a direct connect to the GDS may have been more than hotels had bargained for.
  • Look-to-book ratios are skyrocketing
  • Travelers are said to visit 38 websites before making a choice, but a traveler coming to your brand.com likely know what they want and often make the booking right there because of brand loyalty or previous rate comparisons on 3rd party websites.
  • look-to-book ratios can exceed 25,000:1 on these indirect channels.
  • First, creating the infrastructure that can handle this traffic is not easy or cheap. Second, unless you have advanced cache functionality, all that traffic hit your CRS which can fail to meet the demand at peak traffic times.
  • Lost bookings and another hidden cost of your direct connect.
  • there are many drivers behind this:  the realization of the costs and complexity of connectivity, the growth in shopping volumes, the requirements of personalization and the data necessary to manage that, and the desire of hotels to focus on what they do best.
  • the industry is still managing around amenity fields with character limitations where there’s just no room to fully describe that amenity, e.g., “GYM” vs. “Spacious recreation facility with state-of-the-art work out equipment.”
  • limitations mean that you need to be able to normalize and standardize the field values in order to successfully distribute.
  • it’s a labor-intensive and never-ending task without powerful and specialized software at your disposal.
  • never-ending task of monitoring and making sure your content is used as you intended it and is consistent across both GDS and other channels.
  • without consistency and the right change management processes, your personalization is likely to fail.
  • If you’re going to maintain a direct connect, knowing how it performs is critical to its success.
  • It is simply that, as always, the world evolves. With this evolution, we are seeing a renewed interest in technology provider approaches, as opposed to DIY. 
  • In 2017, GDS hotel reservations exceeded 68 million, a two million increase over the previous year,
  • Interactive television, the internet and the rise of online travel, suppliers push for direct business, direct connects, alternate accommodations, among other have all driven the market to predict the demise of the GDS.Yet, the GDS remains, and bookings are growing.
  • allisonweets on 26 Jan 20
     
    GDS systems have been helping customers book hotel rooms, flights, and vacation packages for nearly two decades. This increases the convenience factor for the customer. Companies may be paying more to maintain a direct connection and may want to start reconsidering utilizing a GDS system. GDS systems do have limiting qualities such as character limitations within text fields, which can lead to unforeseen issues for companies looking to personalize filed values. Even though this issue may provide limitations for companies, the cost of maintaining connectivity, increased shopping volumes, and personalization issues are driving companies to ditch direct.
ealmi001

Artificial intelligence is evolving all by itself | Science | AAAS - 1 views

www.sciencemag.org/...telligence-evolving-all-itself

technology Tech

shared by ealmi001 on 04 Jun 20 - No Cached
  • ealmi001 on 04 Jun 20
     
    According to the article Artificial intelligence is evolving all by itself, researchers have created software that borrows concepts from Darwinian evolution, including "survival of the fittest," to build AI programs that improve generation after generation without human input. In recent years, scientists have sped up the process by automating some steps. But these programs still rely on stitching together ready-made circuits designed by humans. That means the output is still limited by engineers' imaginations and their existing biases. The program discovers algorithms using a loose approximation of evolution. It starts by creating a population of 100 candidate algorithms by randomly combining mathematical operations. It then tests them on a simple task, such as an image recognition problem where it has to decide whether a picture shows a cat or a truck. This article was very informative and shows lots technological advances towards artificial intelligence.
obena010

The Advantages of Hotels Using a Global Distribution System (GDS) - 1 views

www.hotelnewsresource.com/article109677.html

distribution system

shared by obena010 on 26 May 20 - No Cached
  • Global distribution systems (GDS) have been a mainstay in the travel industry since travel agents began using the systems in the 1970s.
  • The main purpose of a global distribution system is to help travel agents search for hotel accommodations that fit a set of criteria.
  • They create a common entry point for multiple travel agencies and travel agents to access accurate information about travel reservation availability and prices.
  • ...25 more annotations...
  • 1) Reach Market Segments Globally
  • 2) More Revenue
  • 3) Growth Opportunities
  • 4) Instant Updates
  • 5) Grow The Lucrative Corporate Segment
  • This little piece of technology saves time and will lead to greater exposure for your property
  • A lot of travel agents who specialise in corporate travel use a GDS to get their clients booked quickly and efficiently.
  • The GDS can help hotel managers uncover new market segments to promote their products. In many cases, hotel operators discover through the GDS that there are traveler market segments interested in the products that they couldn’t previously reach. Leverage this channel’s distribution reach to be seen in a travel ecosystem that can get you lucrative corporate & group bookings. GDS Hotel bookings often result in multiple nights stays.
  • GDS is an important mix into larger properties’ distribution channels. Improve your visibility to the one of the most profitable guest segment – the business client – and see your revenue grow.
  • sing a GDS? Glad you asked! Here are some ways that it makes a hoteliers’ job more effective and efficient.
  • A lot of travel agents who specialise in corporate travel use a GDS to get their clients booked quickly and efficiently.
  • A lot of travel agents who specialise in corporate travel use a GDS to get their clients booked quickly and efficiently.
  • A lot of travel agents who specialise in corporate travel use a GDS to get their clients booked quickly and efficiently.
  • Global distribution systems (GDS) have been a mainstay in the travel industry since travel agents began using the systems in the 1970s.
  • A lot of travel agents who specialise in corporate travel use a GDS to get their clients booked quickly and efficiently.
  • A lot of travel agents who specialise in corporate travel use a GDS to get their clients booked quickly and efficiently.
  • Global distribution systems (GDS) have been a mainstay in the travel industry since travel agents began using the systems in the 1970s.
  • Global distribution systems (GDS) have been a mainstay in the travel industry since travel agents began using the systems in the 1970s.
  • It is a business-to-business system used by companies to stay on top of real-time data about the availability of travel arrangements, such as hotel rooms, to sell them to customers planning to travel
  • sing a GDS? Glad you asked! Here are some ways that it makes a hoteliers’ job more effective and efficient.
  • A lot of travel agents who specialise in corporate travel use a GDS to get their clients booked quickly and efficiently.
  • Hotels generate more revenue through a GDS because it places the hotel’s information, availability and rates in prominent locations where it is easy for travel agents to find.
  • Agent increase in use of GDS systems over the past 2 years: USA- 30%, Latin America- 49% , Europe & Middle East-47%, APAC-64%.
  • Through the GDS, the agents have access to live rates and availability, and they can easily book rooms for their clients.
  • This little piece of technology saves time and will lead to greater exposure for your property
  • bdegirolmo on 26 May 20
     
    GDS has been around since the 1970s and is extremely beneficial for the hotel industry. It creates a common entry point for several OTA's and travel agents so that they can obtain accurate information about the hotels. 5 Benefits to GDS in hotels: Reach market segments globally, more revenue, growth, instant updates and growing the corporate segment. All these benefits of using GDS can result in greater exposure for the property.
  • jeanique13 on 29 May 20
     
    With the growing of the travel industry the GDS is a great tool that many travel agents use to narrow the search of what exact details they are searching for. GDS is an efficient way for agents to promote their product and services. This tool helps with the aspect in business such as revenue generated, growth opportunities, and give instant updates on rates so there is no secret.
  • obena010 on 07 Jun 20
     
    Five benefits of using a GDS's. Talks about reaching a global market, improving revenue growth opportunities and the ability to have live updates for prices.
jchac014

3 Hotelier Spaces to Dominate, Keeping You Ahead of the Curve and Delighting Your Guests | By Alonso Franco - Hospitality Net - 1 views

www.hospitalitynet.org/...4086728.html

technology hospitality solution Tech

shared by jchac014 on 10 Jun 20 - No Cached
  • If the hotel's offering is not competitive and is unable to evolve with customers' expectations, success is unlikely.
  • The hotel industry is worth $199.3 billion in the United States alone and has been around for thousands of years.
  • With the introduction of AI, the reception will soon be optimized, making guests' experiences more efficient and personalized to their individual preferences.
  • ...4 more annotations...
  • tailor-made activities in the local area to be digitally presented before or during their stays. In turn, it will give them a greater sense of personalization, and potentially open up a new stream of advertising revenue for the hotel.
  • Modern technology will be able to complete tasks in their entirety, end to end, tapping into a digitally omniscient network of the hotel. By unifying these systems, hotels can manage more information, faster and with great clarity over profitability.
  • By allowing technology to perform the simple tasks, such as automatically entering a guest's information into the system, the duties of the employee at the front desk will shift to a more involved role.
  • Beyond loyalty, independent hotels across the globe will integrate into hospitality platforms, helping hotels amplify their overall digital experience.
  • jchac014 on 10 Jun 20
     
    This article highlights 3 ways hotels can dominate with technology. AI can optimize reception experience, making it more efficient. Modern technology is to be used to complete service tasks, managing information better. Hotels should also focus on amplifying digital presence.
zihanwang

Busy year of growth for NFS Technology Group and Aloha EPOS - Restaurant Update - 0 views

restaurant-update.co.uk/...echnology-group-and-aloha-epos

restaurant software technology

shared by zihanwang on 20 May 20 - No Cached
  • Keeping ahead of trends in the hospitality industry is vital in these quick-changing times, and NFS is constantly building on the capabilities of Aloha to meet new demand.
  • With home delivery opening up new revenue streams for many restaurants, NFS added integration with Deliveroo to its armoury this year.
  • Aloha now really streamlines the process of fulfilling home orders for many restaurants.
  • ...3 more annotations...
  • When a customer orders via Deliveroo, the Aloha takeout management system displays the order at exactly the right time on a tablet in the kitchen or prints it via the kitchen printer – there’s no need to re-key the order into the system.
  • This saves staff time and means the order is prepared swiftly for delivery with the minimum of admin.”
  • Aloha by NFS is used by a wide range of hospitality businesses across the world, including Hawksmoor and Dishoom, who appreciate the way it streamlines operations, controls stock and labour and reduces waste.
  • zihanwang on 20 May 20
     
    Aloha has been widely used in the hotel industry worldwide. Aloha Point of Sale software is much more than a replacement for a till or cash register. This powerful restaurant EPOS software optimises restaurant and bar management, whilst increasing revenues. It supports handheld devices and that mean serving staff can take orders and payments at tableside. With Aloha restaurant management technology, serving staff can speedier service, it can helps streamline restaurant operations. Further, with the help of the Aloha EPOS system, restaurant can create the perfect dining experience that brings customer back again. Service and payment are swift and accurate , and the Aloha EPOS system helps restaurant managers to create targeted offers that hit the mark and promote loyalty. Also, Aloha EPOS system provides a better cash management. Aloha restaurant POS tracks all transactions in real time and that means total accountability for every bill. In a nutshell, Aloha EPOS system can helps restaurant maximize revenue, reduce costs and enhance customer exp erience with cutting-edge technology developed and manufactured.
anonymous

HNN - Sustainability, tech top 2020 hospitality predictions - 0 views

www.hotelnewsnow.com/...p-2020-hospitality-predictions

shared by anonymous on 09 Jun 20 - No Cached
  • this column looks at trends hoteliers should be preparing for in 2020, which include sustainable accommodations and technology innovations that work seamlessly alongside hotel staff.
  • Experts predict the next wave of guests will largely engage via mobile, anticipate personalization, expect less human interaction and hope to book at the last second.
  •  55% of global travelers say they are more determined than ever to choose sustainable accommodations
  • ...10 more annotations...
  • alternatives to single-use plastics, including bathroom toiletries, reusable or biodegradable coffee stirrers, plastic straws and water bottles.
  • Adobe discovered that 72% of travel and hospitality businesses see a mature digital foundation as very important in the coming years for ensuring personalized guest experiences. However, when it comes to integrating technology in a hotel, it is important to find a balance between human and non-human interaction.
  • the guest can take an active role and see the brands eco efforts first-hand.
  • Consider the guest’s carbon footprint when determining where to start on sustainability.
  • Hotels need to offer user-friendly and up-to-date technology from the online booking process to the personalization of a room.
  • integrating technology that guests already use in their day-to-day
  • No matter the technology, strong wireless internet connection while on property is a must for guests today and into the future.
    • anonymous
      anonymous on 09 Jun 20
       
      All above are perfect examples of ways to easily integrate technology
  • Guests are becoming more interested in unique packages that allow them to live like a local,
  • bundles that offer incentives to visit local restaurants and attractions, and personalize these experiences
  • CBRE Hotels Americas Research forecasts consecutive growth for the U.S. hotel industry throughout 2022.
  • anonymous on 09 Jun 20
     
    This article briefly went over a few technology trends, sustainability practices and unique possibilities for future trends. While reading I was able to come to a conclusion on what types of experiences travelers like to have in 2020.
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