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Our free POS program has transformed the entire point-of-sale industry by making high-value POS solutions more affordable and accessible to small and mid-sized businesses.

businesses can obtain a best-in-class POS system with no up-front costs, including state-of-the-art hardware, premium software, custom programming, professional installation, onsite training and 24/7 support, all for $49/month.

Pricing. POS systems generally offer a variety of ways to keep track of pricing

Updating product information. Once a sale is entered, these systems automatically update inventory and accounts receivable records.

Sales tracking options. Different businesses get paid in different ways. For example, repair or service shops often keep invoices open until the work is completed, so they need a system that allows them to put sales on hold.

Security. In retail, it's important to keep tight control over cash receipts to prevent theft.

Taxes. Many POS systems can support numerous tax rates-useful if you run a mail order business and need to deal with taxes for more than one state.

Today's hospitality outlets are utilising new payment functionalities that remove the traditional, time-consuming ritual for customers of waiting for service staff to bring them the bill.

with the right POS system you can help your customers pay quicker and more efficiently, even during peak times.

The best POS systems accept contactless cards and Apple Pay for a seamless and satisfying customer experience.

Pre-pay. A fantastic time-saver for takeaway outlets in particular, pre-payment systems work by allowing the customer to place their order and pay online.

mobile ordering allows customers already in your bar or restaurant to place their order at their seat, using their smartphone. In a busy establishment, this takes the hassle out of getting served; no more queueing for ages at the bar or trying and failing to catch the attention of a passing waiter.

Arguably the real jewel in the crown of today's intelligent POS systems is the unprecedented access they offer to detailed customer data – letting you view overall trends as well as zooming in on individual customers' patterns and preferences.

faster service, better data, happier customers - it's clear that the latest POS systems hold the key to the future of hospitality.

manufactured by View Inc., a 10-year-old Silicon Valley company that targets commercial offices, hospitals, higher education facilities, airports and other places where customer satisfaction is a priority. French materials giant Compagnie de Saint-Gobain SA has a similar electrochromatic product called SageGlass.

The restaurant had approached the airport about its lagging sales, he said, and “they hypothesized that it was too damn hot” for customers to stick around.

Remove heat and glare from a glass-ensconced bar and people will dally longer, spending more.

reduce light by activating internal shading and, by extension, reducing the ambient temperature.

View’s “smart” glass installations all have Internet protocol and electrical power connections to allow for minute adjustments and programming. “It’s changing glass from essentially a dumb product to a smart product,” Bammi said.

San Francisco International Airport is spending $3 million for View’s electrochromatic glass in the $2.4 billion overhaul of Terminal 1

View pitches its glass to developers and others as a tool to lower heating and cooling costs by as much as 20 percent. Even with installation costs that are 20 percent to 30 percent higher than traditional glass, the expected energy savings over a building’s life make the choice “a no-brainer” for many commercial projects, Bammi said.

Unattended POS Terminals and vending machines with the possibility of cashless and contactless payment are increasingly common, for example in launderettes for the payment of laundry services and purchase of cleaning supplies. Next are automatic carwashes which, along with cashless payment, also offer the possibility of purchasing other supplies such as window cleaning products, air fresheners or paper towels. Let us not forget about vending machines for food and drinks and those that offer other products such as earphones, cables or school supplies. Cashless payments are also unavoidable on highways.

their use is simple and speeds up the payment process, and adding to this the fast-growing trend of contactless payments, Unattended POS Terminals are finding their users and their purpose very quickly and easily

As the main driving forces of this industry, banks issue clients with contactless cards which enable fast and simple payments of smaller amounts by touching the card against the terminal without entering a PIN. Such micropayments are the key benefit of Unattended POS Terminals on vending machines.

Rob can speak eight languages, allowing international patrons to order and converse with the robot in their preferred language.

The renovation is immediately noticeable in its wow-worthy lobby, inspired by water elements.

Swan and Dolphin broke ground on the construction of a new tower on its property, which will add 349 guest rooms and 21,330 square feet of new meeting space, including a 6,000-square-foot rooftop ballroom and terrace from which guests can view Disney’s fireworks.

tower will contain 151 executive meeting suites, featuring guest rooms connected to small meeting spaces

“The Cove,”

“The Caribbean Room” is open for business at the Dolphin. Ideal for breakouts, small meetings and event work rooms

the Swan Resort opened a similar restaurant in August, serving coffee, ready-made sandwiches and snacks.

Shula’s Steak House recently completed a refresh of the restaurant space and menu as part of a branding update for Shula’s Steak House.

rooms are available for group buyouts.

transformation includes an expanded bar and lounge featuring a three-sided, wraparound bar for networking and socializing, as well as seven new menu items, including pan seared scallops and a 22-ounce dry-aged ribeye

Solomon: Is the human element getting lost?  Allen: Absolutely not! A key differentiator of casual dining is the personalized service model. Our technology innovation is not only a win for our guests, but also a win for our team members. With technology, we’re able to remove some of the mundane tasks of the server and allow them to make our guests feel special with a memorable dining experience. Furthermore, technology is completely optional and guests can choose to opt out if they wish. These tablets do not eliminate the personal service our guests receive from servers. In fact, these tablets have served as a good tool for our team members to help eliminate some transactional pain points, such as paying the bill or ordering dessert, and have helped our team members do their job more efficiently. This allows our team members to focus on the duties that make a personal impact on the dining experience, such as getting to know the table, taking entrée orders and delivering meals, among other duties.

Micah Solomon:  Can you bring me up to speed on how the Chili’s digital service came to be deployed, and how it’s going so far? Wade Allen, vice president of digital innovation and customer engagement, Chili’s Grill & Bar: We started our digital guest experience journey in Sept. 2013 as the first mover in the casual dining industry to bring tabletop technology to our restaurant tables. The goal was to remove common guest pain points around paying the bill and re-ordering drinks. We’ve seen rapid adoption with 75 percent of guests using the tablets to quickly pay their bill. Furthermore, we’ve been able to gather valuable insights through real-time feedback where 25 percent of guests use the tablets to complete the Chili’s survey at the end of their dining experience. This feedback allows us to make improvements on an individual restaurant level, as well as, provide proof points for national-scale decisions around our Fresh Tex and Fresh Mex menu favorites. Once we had the tablets in place, we took a different approach and launched a fully digital loyalty program, “My Chili’s Rewards,” in May 2015. The goal was easy access/participation for all guests. We also included unique elements around gamification to keep guests engaged. In six months, we went from no loyalty program to 4.2 million members. Furthermore, approximately 18 percent of transactions in restaurant are tied to loyalty members. We’re building on this for what we call “loyalty 2.0” with our latest partnership with the Plenti rewards program, as the newest partner to join representing the casual dining industry. This will allow guests to earn points at partner locations and redeem for their Chili’s favorites.

Solomon: What are the backup plans for when guests want human rather than kiosk service? Allen: Our model is based on personalized service to make guests feel special when dining with us. So, the personalized aspect will always be a part of what guests experience at Chili’s. The technology innovation is completely optional and guests can choose to opt out if they wish.

When a customer orders via Deliveroo, the Aloha takeout management system displays the order at exactly the right time on a tablet in the kitchen or prints it via the kitchen printer – there’s no need to re-key the order into the system.

This saves staff time and means the order is prepared swiftly for delivery with the minimum of admin.”

Aloha by NFS is used by a wide range of hospitality businesses across the world, including Hawksmoor and Dishoom, who appreciate the way it streamlines operations, controls stock and labour and reduces waste.

easy to summon service in “non-F&B” areas

The card data is processed only by the payment gateway to/from the acquiring bank and only the final transaction approval code is passed to the POS, without the card data

The hotel F&B space continues to show growth, with overall consumer spending increasing 4.9 percent in 2017 and showing a robust 5.5-percent annual growth since 2011

associated mobile apps have the potential to increase top-line [food-and-beverage] sales in hotels by 5 [percent] to 10 percent without significant costs

hotel food-and-beverage revenue per occupied room increased 1.6 percent during 2017. F&B RevPOR reached $105.56, up from $103.93 in 2016, according to STR.

POS vendors have moved away from storing card data on their application and network. Many vendors no longer pass through or process any card data on their POS systems. Rather, they link and integrate to certified payment gateways. Payment devices are encrypted and secured, and client card data is always encrypted and totally separated from the POS terminal.

Technology is allowing for an extreme and pronounced change in point-of-sale systems

Mobile POS provides several benefits for hotels and guests alike. With mobile POS, the speed of service is dramatically increased because the staff can bring mobile ordering directly to guests, anywhere on property

“Hotels can spend millions of dollars on a remodel but if they don’t have the right point of experience, it can still result in a one- or two-star rating,” he said.

Mobile is now

Hinojosa said

with

they are the face of the property

u recognize them and are honored they are here with you again.”

“Whenever a guest is seated in the lobby and wants a take-away coffee, they can order one and not only when a staff member notices the guest in a restaurant,

While there is interest in the potential of AI and chatbots for roomservice and self-service ordering, these are not yet ready for a widespread rollout at this time, Wisell said.  

“Data scientists can be used in the back of the house on the kitchen side, too—optimizing the production line,” he said. “Looking at the analytics behind the performance will reduce the wait times in the front of the house.”

hotels don’t want to cross the line into creepy.

The second partnership is with Emerald Brand, which will provide unique, Tree-Free and plastic-free products, including bath tissue, facial tissue, hot cups, paper towels, napkins, straws, bottles, bags, and other items.

Waiters have continuous mobility around the restaurant, while clearly communicating and recording orders. This gives the customers the convenience of table side ordering, whilst also allowing the orders to recorded and distributed seamlessly.

Another great benefit of using a entertianment POS or fun center POS system is that it avoids a lot of human errors in the communication between the waiters and the kitchen or bar staff. The cloud based system means that the orders are clearly recorded for the staff, forgoing any potential penmanship or shorthand issues.

Inventory management is another great feature of the entertianment POS or fun center POS system and it will allow your business to keep up to date with its inventory levels and knowing exactly when to restock their goods.

Through the continuous tracking of your levels of inventory, you’ll be able to identify trends in how each of your individual levels of stock are used in specific times. Not only can this aid in the planning and managing of stock, but it will also identify which products are popular within specific times of the year. This is valuable information and can be effectively utilized through your promotion and marketing, enticing more people to your family entertainment centre.

A entertianment POS or fun center POS system with a modern payment processor can allow your business to stay up to date with the majority of businesses, accepting credit cards and allowing customers to use their tap and go cards or functions like Apple Wallet and Google Pay. A entertianment POS or fun center POS system will also greatly improve the overall speed of the checkout process, making hard copies of orders expendable and recording them digitally in real-time.

Theft control may not seem like a particularly pressing issue, especially if your products are behind the counter and require customers to order and pay for them before accessing them. Regardless, a entertianment POS or fun center POS system will make you aware of any potential issues of theft through tracking what is ordered and what is paid for.

It is important to have set measures for staff to follow in recipes, which allows you to see how much inventory is actually left compared to how much should be left based on the inventory management system.

it can also be utilized in the building of customer relationships. Collecting customer details, namely an email address, will mean that you can communicate with past customers after their visit.

Managing an entertainment business requires a great deal of organization throughout all levels of the business. POS systems offer a great range of benefits aiding in the simplification of many business processes, from inventory management to staff management.

Clearly managing time clocks, scheduling which employees work each shift, keeping payroll up to date are all tasks entertianment POS or fun center POS can potentially assist with.

it can help you refrain from ordering foods that are going to go bad due to low popularity or seasonal changes. With this knowledge, you won’t have to worry about throwing away extra stock and thus, losing revenue. 

WISK recently updated their bar inventory app to include an analytics feature. In addition to inventory management, beverage costing, and bottle ordering, the app now allows users to forecast sales based on a variety of factors including the weather, events, and holidays.

artificial intelligence is quickly becoming the best tool for increasing sales in the hospitality industry and we must start to embrace it. 

The right influencer should match both your brand values and the values of your audience, bringing an already-established crowd of relevant consumers to your digital door.

The audience's goal is to use that influencer's experiences to guide and inform them as they choose their next getaway destination - positioning your property as the place to be.

Educate Your Audience

Hotel guests can't get enough of reviews - the more in-depth, the better. An influencer can provide the most detailed content about your brand and the guest experience you offer through high-impact channels utilising video, blogs and photography.

The best influencers are seen by their audience to be unbiased and objective, which puts them in a position of authority and trustworthiness when it comes to purchasing decisions.

People follow influencers and engage with them because they believe they have a wider range of experience to better understand the brand, products and services they are talking about, similar to a professional hotel reviewer.

influencer marketing actively builds trust in your brand.

it's an ongoing challenge for hotels and hospitality marketing departments to keep coming up with something fresh and exciting - something their audience wants to see.

Good professional influencers really shine when it comes to this side of hotel marketing strategies. Not only do they have a deep understanding of what their audience (and therefore your audience) is looking for and what resonates with them, they are also creative specialists in finding fresh and entertaining ways to deliver this content.

leveraging their creative expertise is not only rewarding in terms of results, but helps to avoid critical missteps that can happen in a marketing strategy. You'll get more engagement, avoid the kind of faux pas that can cost you, and drive followers and leads to your website and social pages.

COVID-19 has made social media more powerful than ever before

Instagram, a primary platform for many influencers, saw some of the biggest increase in terms of use, with 2020 projections showing 14% growth - an additional 3 minutes of time per user on the platform per day.

One of the best ways of leveraging these changes in user behaviour work for your hotel marketing strategy is to get an established influencer who understands you brand and already has a relationship with your target audience to work on your campaigns.

Influencer Marketing is the Edge Your Hotel Marketing Strategy Needs

The idea of proximity marketing is that a specific message can only be communicated to the right person by its proximity.

Enhanced customer experience: Using a proximity marketing strategy enables your company to personalize the customer experience in a way that varies your offerings based on the customer’s past, present, or future location and behavior. App utilization: Using proximity ads to provide valuable info and offers can improve user interaction with a business’s app, which can be a place for users to read regular updates and withdraw discounts, etc. Cost-effectiveness: Mobile proximity marketing is a cost-efficient way to target ads to the desired audience. Customer relationship boost: Proximity ads help businesses better understand the needs of their customers. This allows them to meet these needs to enhance relationships and interactions.

Businesses of all sizes use proximity marketing to engage with potential customers,

The aim of proximity marketing is to deliver marketing campaigns to consumers in close proximity to retailers, restaurants, or other locations of interest to the target audience.

method of location-based marketing via a company’s use of their customers’ location is a foundation for a proximity marketing strategy.

as long as they’re physically near to the business. It makes ads more practical and efficient, as well as more personal.

Near field communication (NFC) proximity marketing is a marketing tactic in which retailers put a chip on the product that works as a transmitter and connect to in-store visitors’ mobiles to send them various info about certain products.

designed to identify the customer profile and send the message directly to the person.

n the form of coupons or discount cards, advertisement banners in the store, or a personalized advertisement on a store companion website.

this is done by utilizing mobile location tech technologies, such as GPS. But technologies such as Bluetooth and WiFi also serve this type of marketing.

A hyper-local sales campaign is one in which a local retailer maximizes their geographic location to house a specific sales event and makes use of the surrounding local culture to generate interest.

WiFi proximity marketing is integrated with in-store marketing to provide guests with personalized, customer-activated content based on their proximity.

Using proximity marketing technology, the ad campaigns reach a more personal level with their audience, adding a more engaging and personalized touch.

One such method is radio-frequency identification (RFID) proximity marketing. It allows companies to embed a unique identifier on their product, insert it into the RFID proximity marketing imaging system, and then automatically customize their targeting.

granting you a valuable asset: consumer data. When a customer wants to log in to your WiFi network, ask them to provide their email first so you can reach out to them later and send personalized offers.

meaningful data points like demographic, location/geography, platform, and time.

GPS-based proximity marketing. Also called geo-targeting and geo-marketing, this tactic lets companies identify and engage customers based on their location. It is mainly used in retail, services, and real estate.

Those locations – your local grocery store, fitness club, a particular bar- can leverage that information to send you exclusive offers and promotions.

Beacons, easily installed in every store and retail space, use an electrical signal to identify customer location and transmit data to them through Bluetooth.

calculate daily traffic patterns and broadcast promotional messages to individuals nearby, making product recommendations or simply notifying them of discounts and beneficial deals.

Modern business owners rely on digital marketing channels for both growth and retention.

Beacons can create interactive experiences and offer valuable information (such as displaying discounts) to smartphone users as they walk near to encourage them to stay or shop longer or make a purchase.

However, this technology is still considered to be one of the most expensive ones for marketing purposes.

There are less expensive proximity marketing solutions for budget ad campaigns. For instance, QR (Quick Response) Codes are a powerful tool that allows companies to create digital proximity marketing opportunities by simply creating one and hanging it on the wall in the store.

mobile browser detection. When visitors arrive at your website, many factors are taken into account, including their IP address, browser, and device. Every time a visitor to your website activates their mobile phone or pulls up your page on their laptop browser, you have a chance to reach out and, potentially, monetize them.

Enhanced customer experience: The use of a proximity marketing strategy enables your company to personalize the customer experience in a way that varies your offerings based on the customer’s past, present, or future location and behavior. App utilization: The use of proximity ads to provide valuable info and offers can improve user interaction with a business’s app, which can be a place for users to read regular updates, withdraw discounts, etc. Cost-effectiveness: Mobile proximity marketing is a cost-efficient way to target ads to the desired audience. Customer relationship boost: Proximity ads help businesses better understand the needs of their customers. This allows them to meet these needs to enhance relationships and interactions.

hotel visitors can receive information about the hotel and the various offers it has. Also, as guests are looking for the best cafes or restaurants for a good price, hotels can partner with local bars and restaurants and inform the guests of the deals they could get.

Businesses are uncovering the benefits of marketing to clients in their proximity.