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Contents contributed and discussions participated by Akshay Ramanathan

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BlackLine at First-Ever Shared Services Conference for Hospitality Industry | Travel Ag... - 0 views

  • how automating traditionally manual accounting processes through technology can eliminate spreadsheets and reduce the headaches
  • how technology can enable the hospitality industry to be run more efficiently, especially in the area of accounting
  • increase productivity, reduce bottom line cost and generally become more efficient by implementing these automated methods
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    This article talks about a conference that took place in Las Vegas concerning how hospitality organizations should automate accounting processes. Representatives from BlackLine Systems, a financial software developer, alongside panelists from MGM Resorts Intl and Caesers Entertainment will be discussing how hospitality organizations should utilize technology to automate accounting processes. Technology and software can reduce the often frustrating feelings associated with spreadsheet accounting. Additionally these tools will help organizations run more efficiently especially for hotels that operate on a global level. These automated systems can increase productivity and reduce costs with the ultimate goal of achieving balance sheet integrity.
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Miami restaurant welcomes iPad kiosks, mobile POS - 0 views

  • sandwich restaurant in Miami, is using iPad-ordering kiosks with POS capabilities
  • tableside self-ordering iPad kiosks
  • trying to reduce costs while increasing sales and not detracting from the customer experience
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  • can view high-resolution pictures of menu items
  • point-of-sale system and a digital server as well as their menus
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    This article is about a Miami hot dog and sandwich restaurant that is using iPad ordering kiosks with a POS software system built in. In an effort to reduce costs while not reducing customer experiences. Customers can order directly from their tables where the iPad is located. They can view high resolution pictures of menu items, make cooking specifications, as well as pay directly from the iPad terminal.
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BetaKit » innRoad Raises $5.8M to Usher in the Future of Online Hotel Management - 1 views

  • outhampton, NY-based innRoad just announced a $5.8 million Series B round of funding
  • back office products specifically targeted at independent hoteliers
  • provides small hotel owners with centralized online tools to help them manage their business
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  • hotels can use it to maintain full control over every aspect of the process, from booking, to marketing, to online reputation managemen
  • the funding will help innRoad accelerate its offerings on that side of the equation, which will help hoteliers connect directly with potential guests, something that provides long-term financial benefits over dealing with online intermediaries like Expedia and others
  • innRoad offers a lot of value to small hotels looking to get the tools they need to compete with bigger players
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    This article is about innRoad a New York based company that specializes in delivering SaaS and web based PMS and software solutions specifically targeted at independent hotels. The article mentions how the company just received almost $6 Million dollars to invest in expanding and and building their sales team. The CEO of the company brings up an interesting point about brands, and mentions that its becoming less and less about he size or name of the brand but rather how your peers and others rate their experience in a particular hotel. This will provide leverage for smaller independent hotels to gain popularity and grow. InnRoad's software is doing big things to help its clients better connect with customers and manage their properties.
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Marriott Turns up the Volume on Green Hotels - 0 views

  • open as part of its LEED® (Leadership in En
  • LEED Volume hotels, the Courtyard Scottsdale Salt River features a number of elements that focus on energy and water efficiency and recyclin
  • roofing that reflects heat and saves energy;
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  • ENERGY STAR® certified appliances
  • Water-efficient toilets
  • building materials used contain recycled conten
  • controls that turn off the lights
  • sensors to reduce electrical lighting with natural sun
  • owners can expect to save 25 percent in energy and water consumption and should recover their additional investment in five to six years
  • concerns about the environment and about sustainable development are a growing consideration
  • allows our owners and franchisees to build sustainable hotels economically
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    This article discusses Marriott's first LEED (Leadership in Energy and Environment) Certified hotel which is opening up in Scottsdale Arizona. In an effort to reduce energy and utility costs this new property boasts a variety of features such as Energy Star certified appliances, water- efficient toilets, and specialize lighting controls and sensors that reduce the consumption of electrical lighting in the presence of natural sun light. In addition changes made to the roofing, such as the installation of light colored panels that reflect heat and the use of recycled building materials will help keep costs down and use less energy. Marriott's effort to take measures in being more environmentally conscious should serve as an example to other hotel chains and properties to be socially responsible as well.
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Dubai launches new initiative for green tourism - 0 views

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    This article talks about the Emirate of Dubai and how its Department of Tourism is making great strides toward expanding standards that support the idea of green tourism and environmental responsibility. Dubai is sponsoring a program called "Together for a Green Environment" to help educate hospitality industry professionals about the importance of sustainable tourism. Through a series of workshops and seminars people were able to better understand the challenges facing them and come up with solutions to address these problems. A large concern was simply a lack of awareness and knowledge regarding sustainable and green efforts, an issue which is being addressed through the program. The initiatives have proven successful and CO2 emission has decreases by almost 20%. The article proves how areas around the world like Dubai are increasingly consciences of the importance of "going green."
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Metro Hotels Sees Results After Switch to Sabre Hospitality Solutions - 1 views

  • a more than 70 percent increase in bookings
  • connect seamlessly to all channels including distributing rooms and rates through all four major Global Distribution Systems (GDSs), as well as hundreds of online travel agents
  • Metro Hotel’s turnaround time for rate loading from over a week to just one day
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  • functionality and efficiencies of the system
  • huge improvements across the board since our switch to Sabre
  • functionality also allows for a higher volume of information and images that Metro Hotels can load for each property
  • over the past two years have increased bookings into the region across the SynXis platform by 50 percent.
  • provides technology to the global hospitality industry
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    This article is about an Australian Hotel company, Metro Hotel, that recently adopted Sabre Hospitality Solutions Central Reservation System which has caused an almost 70% increase in bookings. Using Sabre's technology has done a number of major things such as enable their rooms and rates to be easily distributed through all four major GDSs and as well as many online travel agents. Additionally the time Metro Hotel takes to reload rates has decreased from a week to one day. The more advanced and improved Sabre system also allows for a greater volume of information and images to be displayed for each property, targeting a wider audience. Overall the article is a testament to how technology in the hospitality industry like CRS and GDS can greatly impact the business.
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Cloud VoIP service could benefit the hospitality industry - 0 views

  • the cloud could be a way for hospitality businesses to improve the uses and reduce the cost of operating a premises-wide phone system.
  • cloud VoIP solutions, this would allow a hotel to improve its guest room phone services without buying expensive new technology.
  • could also open up new customized options for guests, such as easier access to valet and food services, or even sell ad space in its phone system
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  • lowers overhead costs, allowing a hotel to implement services without spending the time, manpower and resources on setting up guest rooms with new phones.
  • can not only save a hotel significant resources on its phone system, but also potentially increase revenue
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    This article mentions how Cloud VoIP services could help reduces the costs of utilizing older phone system technologies as well as offer new opportunities for guests to communicate with various departments of the hotel. As cell phones are now basically ubiquitous, the use of in-room telephones in hotels has decreased significantly, making them dead weight. VoIP systems would lower the overhead costs as well as offer guests customized options for contacting valet, food services, or concierge desk. Ultimately the adoption of VoIP phone services would save the hotel significant resources as well as possible increase revenue.
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Tailoring cloud solutions for the hospitality industry - 0 views

  • ASCOT, demonstrates the potential for a small company to tailor cloud computing services for
  • the hotel business.
  • ASCOT has provided solutions to French hotels and restaurants
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  • helping their clients become more productive and competitive.
  • helped his enterprise make the transition from on-premises computing to the private cloud, and now to public cloud services.
  • SCOT added public cloud-based office productivity services and successfully created a coherent network that allowed Mendjel’s hotels to function as one entity rather than disconnected organizations.
  • acted as a secure data synchronization tool. As a result, Mendjel’s hotels can cope with the intensity of high levels of guests more efficiently
  • flexibility of the cloud also allows the hotels to collaborate in handling unforeseeable changes in hotel administration and guest documentation.
  • cloud provides Mendjel a more simplified administrative process, meaning the proprietor’s hotels can grow without the burden of maintaining isolated bits of information
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    This article is about how a French company called ASCOT aided local hotelier Christophe Mendjel in utilizing cloud computing services, thereby making his hotels run more efficiently. The first benefit the switch to cloud services provided was that Mendjel's hotels were able to function together as one instead of separate organizations. Secondly it enabled Mendjel to handle larger numbers of guests and more quickly process their information. Lastly the flexibility of using the cloud allowed him to effortlessly embrace unanticipated changes in hotel administration and guest documentation, without being overwhelmed by large amounts of data. Overall the article proves how the incorporation of cloud computing can benefit a hospitality enterprise.
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Maestro Launches the New Face of Hotel Operations; Mobilizes Staff with Xpress iPad Che... - 1 views

  • Maestro iPad Xpress Check-In app
  • Xpress Check-In app lets properties use iPads and other tablet devices for personalized mobile check-in and check-out services
  • enables staff to perform all the system check-in and -out functions of a wired front desk terminal anywhere a wireless signal is available.
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  • supercharge guest service and optimize revenue and productivity
  • Credit card paymen
  • group conference check-in
  • encode magstripe and RFID room keys from the iPad
  • NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort hotel software technology
  • Xpress Check-In is ideal for processing large groups quickly and conveniently to keep the lobby operating smoothly.
  • Entire tour groups may also be registered, their credit cards processed, and keys encoded
  • Curbside or lobby wireless check-in and check-out
  • unique services that drive revenue and increase productivity;
  • Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels,
  • and distributed while still on their bus for greater convenience.
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    This article discuss how both new software and hardware is being utilized in the hospitality industry to expedite the process of guests checking in and out of hotels. The article is about NORTHWIND, a company well known for having developed "Maestro" a property management software suite that enables hotels, resorts, and multi-property organizations to manage their facilities. Specifically the article mentions how NORTHWIND is introducing "Xpress Check-In" an tablet specific software that will increase the speed and ease with which guests are able to enter and exit the hotel. This goes to show how the company is keeping abreast with the recent and growing trend of portable tablet/touch screen hardware devices. This software and hardware combination enables desk agents to operate away from their desk allowing for more intimate and personalized service with guests. I think the most unique and amazing feature of this system is that it will allow hotel agents to check in and process large groups such as conference attendees quickly and efficiently. The "Maestro Xpress Check-In" system can not only check guests in, but also encode their room key card, as well as process credit card transactions and capture their signature. All of these things can be completed even before conference attendees disembark from the bus and enter the hotel. I believe that hotels who choose to invest and employ technologies like this will distinguish themselves from other establishments because their service will be much better and smoother, both for guests and the hotel. These unique services will also be key in driving revenue and increasing productivity. NORTHWIND is well recognized in the hospitality industry for providing real-time technology solutions that help users control and manage their business effectively.
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