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Contents contributed and discussions participated by adel168

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10 ways smart technology is reshaping the hotel industry | Hotel Management - 2 views

  • In many ways, the hospitality industry is leading the charge in the adoption of smart business technology.
  • Smart energy-management systems can reduce hotel energy costs by up to 20 percent and generate some of the fastest payback periods in the industry (between 12-24 months).
  • As we move toward 2020, we can expect to see more hotel properties leveraging a variety of smart tech to reduce operational costs, improve guest experience and exploit new sources of revenue.
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  • smart technology will continue to make it possible for hotels to predict and personalize several guest services based on previous visits and aggregated guest data.
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    This article includes ten ways smart technology is reshaping the hotel industry. Smart energy management, predictive maintenance, smart guest experience, big data protection, smart reserved parking, remote check in and check out, mobile room keys, smart room service, smart marketing practices, and online reputation management technology are all highlighted in this article.
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How to Use Location-Based Mobile Marketing to Promote Your Restaurant or Bar | AllBusin... - 0 views

  • Location-based mobile marketing taps into geographic information about mobile phone users’ locations, then delivers messages relevant to them.
  • Using “geofencing,” location-based mobile marketing draws a perimeter around a certain area, such as within a one-mile radius of your bar.
  • Location-based mobile messaging can also be used to make customers feel welcomed as they come in the door.
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    All Business creates this article to show the importance and revolutionary aspects of Location-based Mobile Marketing. Text messages, push notifications, in-app messaging all can be used to lure new guests into your business. It also includes a section of the best practices for this type of e-marketing.
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Final Four a lesson in large-event planning | MN Spokesman-Recorder - 1 views

  • The seven-course objectives include creating and implementing a volunteer management plan for the Final Four.
  • Her students are serving as Final Four “point guards” working with volunteers.
  • An estimated 1,000-plus volunteers participated in an orientation session Sunday afternoon at Williams Arena and the Gopher football stadium.
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  • With Minnesota slated to host more such large-scale events in the next few years, Schull said similar classes could well be offered in the future.
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    The University of Minnesota offers a graduate-level class called "Event Management in Sport" in which the 30 students create and implement a volunteer management plan for the sporting event the Final Four where an estimated 1,000+ volunteers participate.
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Shred-it Helps Hoteliers Prevent Data Security Issues | Hotel Business - 0 views

  • One of the challenges hoteliers are facing today in terms of data security is the failure to identify information as confidential
  • “Another challenge is the strong focus on cybersecurity,” said Nickolas. “While it is of course important to ensure that online data surrounding hotels and their guests is protected, it’s just as essential to implement strategies that protect physical information as well.”
  • Consumers are more conscious than ever before about their personal data and information security, and it has become a major factor in the hotel booking process.
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  • “Nearly one-third of hotels (32%) admitted they have no known policy for storing and disposing of documents,
  • “Employees can be a hotel’s greatest security asset if they put the right training and policies in place,”
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    Shred-it, a global information security service provided by Stericycle Inc., is providing services such as document destruction, hard-drive destruction, media destruction, etc. Shred-it hotel clients are helped to stay compliant with the latest laws around protecting consumer data and confidential information. Shred-it also offers hotels with implementing new policies and procedures that will better help their physical security as well as policies limiting employee access to certain areas.
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IHIF Day 2: Investors finding opportunities in alternative models | Hotel Management - 0 views

  • As established during day one of the International Hotel Investment Forum (IHIF), hospitality investment has grown up.
  • One of the challenges Winter and his team has faced over the last 19 years is changing demand from travelers, and how to meet that demand while keeping costs low.
  • the company kicked off an investment of €30 million to update all existing assets over the next two years
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  • To take the business beyond hospitality, Kerten has focused on technology and how the next generation of travelers is using it.
  • What millennials and Gen-Z want, she claimed, is to have their data used efficiently to create a seamless experience.
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    At the International Hotel Investment Forum (IHIF) it was established that hospitality investment has indeed grown up. The article points out how new generations are now slowly taking over which means hotel need to stay updated and change with the new expectations and needs. A huge investment was made for this exact cause to keep the next generation of travelers interested.
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CHMWarnick Expands Accounting Services for Hotel Asset Management Clients | Hotel Business - 0 views

  • this marks its formal entry into the space, making it the only third-party hotel asset management company providing full owner-entity accounting capabilities.
  • “CHMWarnick is the first and currently only asset management firm that provides a full suite of accounting services tailored to hotel owners,” said Celeste Cloutier Ledoux
  • Having this accounting expertise in-house also has proven to further elevate the firm’s asset management capabilities and effectiveness in delivering value for hotel owners.
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    CHMWarnick has become the only third-party hotel asset management company providing full owner-entity accounting capabilities as it has expanded its accounting services available to asset management clients. It's ownership accounting include several services that have proven to further elevate the firm's asset management in delivering value for hotel owners.
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POS (Point of Sale) Restaurant Management Systems Market to Generate a Revenue of US$30... - 1 views

  • Competition in the global POS restaurant management systems market is likely to increase in the coming years due to the increasing number of players entering the market, observes Transparency Market Research
  • According to the Transparency Market Research, the global POS (point of sale) restaurant management systems market is expected to generate a revenue of US$30.0 bn by the end of the forecast period in 2026.
  • Inaccessibility of single seamless integrated software is acting as the major deterrent limiting the growth in the global POS restaurant management systems market.
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  • Increasing demand and the growing popularity of wireless technology is the key factor driving the demand for mobile POS terminal across the globe.
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    POS Restaurant Management systems market are expected to generate a $30 bn revenue by 2026. The cause of the demand for mobile POS systems is driven by the increasing demand and the rapidly growing popularity of wireless technology. Overall POS systems are essential in registrations of payments, sales operations, and icreases work effiency by reducing time and cost.
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Merging Art & Tech in Spokane: Ruby Hospitality Chooses StayNTouch's Cutting-Edge Mobil... - 0 views

  • Using his love for art and theater, Jerry began renovating historic buildings including the revival of the famous Bing Crosby Theate
  • Jerry's projects emphasize innovation, smart designs, and most importantly, artistic vision.
  • Dicker's management team chose StayNTouch because it fits closely with the company's mission, which is to deliver a unique high quality product with amazing service at a great value
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  • "StayNTouch's Mobile PMS gives our guests seamless self check-in options, while always keeping us in touch if they need us."
  • "StayNTouch shares Ruby Hospitality's commitment to forward-thinking innovation,"
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    StayNTouch which is a mobile hotel PMS technology provider, is partnering with Ruby Hospitality. The owner, Jerry Dicker, chose StayNTouch because it fits in with their mission to deliver a unique high quality product with amazing service at a great value as well as their commitment on forward-thinking innovation.
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Technology expert Jason Bradbury reviews Eccleston Square Hotel in the future - Hotel D... - 0 views

  • As technology marches inexorably forward, gaining speed at an exponential rate, it seems that the simple and the authentic have more value than ever before.
  • The hotel room of the future will still rely heavily on technology, but it will be engineered for invisibility.
  • The recently launched Magic Leap mixed reality headset offers insight into how a futuristic hotel room could be brought or augmented with ultra-high definition virtual assets.
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  • Hyper-personalisation will drive much high-end retail and leisure experiences in the future
  • It’s a contradiction for sure, but technology will deliver what the hotel guest of the future will desire most, authenticity.
  • The design ethos, eco and energy awareness, food and customer service expectations of the discerning hotel guest a decade hence will still be central to their choice.
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    Jason Bradbury a technology expert and futurist spends a night in the Eccleston Square Hotel in London. He states how its a fine example of how smart technology can greatly enhance a hotel stay. Bradbury describes the rooms many technological aspects and reviews his stay entire stay. He states how technology will deliver what the future guest deires which is aunthenticity.
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Virtuoso interactive tool collects data on customer preferences | Travel Weekly - 0 views

  • In his experience, Pestronk said, Amadeus offers the best deals, followed by Travelport, followed by Sabre, because of the latter two GDSs' size and presence in the U.S. market.
  • It would be wise for agencies to shop around and get competing offers while GDS offers are so strong, Pestronk said, as it's a phenomenon that likely won't last forever.
  • Penalties for using another GDS or aggregator are also getting lower today.
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  • "The penalty is always higher than the incentive that the travel agency would get by going with the other [GDS],"
  • he was surprised to see GDSs willing to lower penalties when larger agencies brought it up in contract negotiations.
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    In this article, lawyer, Mark Pestronk, expresses how competition between GDS offers from Sabre, Travelport and Amadeus are "the best" he's ever seen. According to Pestronk, Amadeus offers the best deals followed by Travelport then Sabre because of the GDS's size in the U.S market as well as its presence in the market. Pestronk also included how the penalty of using another GDS is decreasing today.
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At Alibaba's futuristic hotel, robots deliver towels and mix cocktails - 0 views

  • drastically cuts the hotel’s cost of human labor and eliminates the need for guests to interact with other people.
  • Guests check in at podiums that scan their faces, as well as passports or other ID
  • Elevators scan guests’ faces again to verify which floor they can access and hotel room doors are opened with another face scan.
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  • To check out, guests press a button on the app after which the room locks and they are automatically charged through Alibaba’s online wallet.
  • develop AI and other high-tech expertise which will propel Alibaba’s e-commerce offerings forward, as well as develop new areas of business at a time when e-commerce revenue growth rates are slowing,
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    The Alibaba hotel in China has incorporated several e-business components that decrease the hotel's cost of human labor drastically. The traditional front desk check-in process is replaced by podiums that scan guests face as well as documents. To check-out, a button is pressed on an app which locks the room and automatically charges the guest through an online wallet. Apart from hotels, Alibaba has also launched projects for grocery stores and book stores.
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Workforce Dimensions by Kronos Powers the Future of Retail, Hospitality, and Food Servi... - 2 views

  • help empower the entire workforce with a fully comprehensive workforce management and human capital management (HCM) experience combining advanced labor volume forecasting, predictive scheduling, and task management.
  • delivers personalized, best-fit schedules that ensure associate skills are aligned with customer volume and seasonal demand
  • tens of millions of dollars in staffing costs for retail, hospitality, and food service organizations
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  • Scheduling accuracy is improved by a median of 20 percent, which could save
  • transform managers into strategic problem solvers,
  • simplify store execution and engage associates with task management.
  • quickly and easily helping associates prioritize actionable tasks, daily to-dos, and customer needs from any device.
  • field leaders and managers can document growth and successes, building confidence throughout the organization.
  • A complete HCM experience to attract, retain, and develop a highly engage workforce.
  • A responsive user experience lets associates and managers complete any action on any device, such as allowing associates to review personal information from anywhere and managers to spend less time behind a desk and more time walking the floor, working with customers, and training teams.
  • The end result is an employee-first environment where associates are engaged, untethered, and empowered to work their own way.
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    Kronos Inc. announced new enhancements to Workforce Dimensions which will combine advanced labor volume forecasting, predictive scheduling, and task management for a complete enhancement to the workforce. The end goal of these enhancements is to attract, retain, and develop a highly engaged workforce with an employee-first environment.
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