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Ryan Jove

First look: US$58 million guestroom makeover at The Peninsula Hong Kong | CNNGo.com - 0 views

  • The Peninsula Hong Kong launches US$58 million guestroom makeover Grande dame of Asian hospitality moves up to the 21st century with in-room technology and modern aesthetics
  • (US$58 million) refurbishment of its 300 guest rooms with new digital enhancements. The first completed phase was unveiled y
  • . The first completed phase was unveiled y
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  • New rooms at The Peninsula Hong Kong will be smothered in digital touches, ranging from touch-screen tablets that control all functions of the room, to a DVD library of 3D movies to be watched on the in-room HD televisions.
  • A touch of a screen can change pre-set room modes, such as switching to a "spa mode," or change languages settings across all platforms in the room. 
  • Long-distance calls from the rooms become free-of-charge as complimentary Wi-Fi allow VOIP calls. 
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    The Peninsula Hong Kong has launched a $58 million dollar renovation to get up to date with their in-room technology.  They have chosen to add touch screen tablets to each room.  These tablets will control all functions of the room.   They have also added a dvd library of 3D movies that you can watch on their new in-room HDTVs.  You can switch room modes at the click of a button.  They have added VOIP calling from the rooms as well.  This is a huge upgrade and they have become relevant in the tech world.
delaneyverger

New York Hotels Make a Green Pledge - The New York Times - 0 views

  • Marquee properties like the Waldorf Astoria New York, Grand Hyatt New York, Loews Regency New York and the Peninsula New York recently joined the NYC Carbon Challenge, a program Michael R. Bloomberg started as mayor in 2007 with the city’s universities to reduce their greenhouse gas emissions.
  • This initial group of properties — accounting for more than 11,000 guest rooms — has pledged to cut greenhouse gas emissions from their buildings by 30 percent or more in the next 10 years, a move that could reduce emissions by more than 32,000 metric tons and save $25 million of energy operating costs.
  • Similar to the Grand Hyatt, other NYC Carbon Challenge hotels may have to financially invest in energy conserving upgrades, but their leadership realizes that they will save money in the long run.
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  • Like the Waldorf, tackling the issue of greenhouse gas emissions was already a priority for several of the properties before becoming a part of the NYC Carbon Challenge, but now they’re intensifying their efforts.
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    This article talks about a group of New York City hotels that have pledged to become greener. Seventeen hotels have joined the NYC Carbon Challenge, an initiative originally created to get the city's universities to reduce their greenhouse gas emissions. These hotels have pledged to reduce their greenhouse gas emissions by at least 30% in the next ten years, which can significantly reduce the amount of greenhouse gases produced by the city's buildings. This is all in an effort to reduce the city's overall greenhouse gas emissions 80% by the year 2050. The Office of Sustainability worked with the Hotel Association of New York City, a coalition of hotels in the city, to get this first group of hotels involved with this green initiative. The hotels that have already started working towards making their property greener are already on the right track to meeting their goals and these implementations will involve minor construction and little hindrance to guests. The article talks about some of the changes that these hotels are making, such as changing to LED light bulbs, installing more energy-efficient elevators, implementing sensors that turn off bathroom lights after a certain period of inactivity, and using an energy-conserving air-conditioning system. Although these changes will cost the hotels a hefty sum of front, they also know that these changes will save them money in the long run. Most of these changes will not be visible or known to guests, but people who want to stay someplace that is environmentally-conscious can educate themselves about what these hotels are doing.
jmelilli

HNN - Hilton enhances guest stays, recruiting via tech - 2 views

  • Hilton recently announced its Connected Room platform, which allows guests to personalize their hotel stay by controlling things like temperature, lighting and the TV from their mobile device through the Hilton Honors app.
  • “While they’re with us, we make their experience better, easier, more fun, more functional, but more importantly, how do we use technology in the digital side of the business when they’re not with us. … In today’s world, if we’re smart, there’s so many ways to connect with customers when they’re not with us.”
  • Hilton is working with one vendor that uses an artificial intelligence engine to scrape the internet for everything it can find on a job candidate in a matter of seconds, Schuyler said. Hilton asks candidates if they mind if the AI engine sifts through their email accounts, and 75% don’t mind, he said.
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    In this article, Hess describes the advanced technology and software Hilton is using and/or testing that was unveiled at their Innovation Gallery recently. From guest interaction, both on property and off, to recruitment and training tools, Hilton is investing in a more technologically integrated future following the success of its key app. 
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    Hotels need to find innovative ways to offer value-added tools and technologies for their guests. I think Hilton is doing a great job connecting with their guests and offering in-room technology. Other hotels, such as the Peninsula, offer guests a smart phone during their stay, which helps them use GPS, make dinner reservations, among other tools. This is especially useful for guests who come from different countries and do not have local mobile network accessibility. Hilton is at the forefront of technology and this is one of their competitive advantages.
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