Skip to main content

Home/ Hospitality Technology/ Group items tagged net

Rss Feed Group items tagged

angelamenoher

New Orleans Hotel Collection Selects Knowland's Target Net - 0 views

  •  
    Lots of news coming out on New Orleans Hotels this month. New year new new software. The New Orleans Hotel Collection has switched to Target Net a Software-as-a-Service (SaaS). This is a cloud based service can be accessed from smart phones, tablets and anywhere one can access the internet. The sales and catering platform keeps employees in the know on the go and making smart productive decisions for group business.
cafe software

My Profitable Business Career - 2 views

Managing a cafe is a tedious task because I need to have a close supervision with my business sales and transactions. So I decided to purchase a cafe POS software that will help me have an easier m...

cafe POS

started by cafe software on 26 Jan 12 no follow-up yet
Carolina Alfonso

The Cloud is Fast Approaching - What This Means to You - The Hotelier / Terence Ronson ... - 1 views

  • Without doubt, the latest trend to grip the global technology industry is The Cloud
  • Traditionally, a Hotel has housed all of its technology on-property - in the building, or on campus. You may know this as the local Data Center - a.k.a. the Computer Room or Server Room.
  • Hotels, depending on size and complexity, can have
  • ...18 more annotations...
  • anywhere from 10 to 50+ systems to manage and maintain, an increasing cost burden to the business
  • First, systems (that includes Applications and Data) will be moved off-property and housed in an external DC (Data Center
  • quickly free up increasingly expensive manpower resources
  • much-needed physical space as well as reduce energy consumption and costs.
  • there are commonly three types of Cloud
  • these systems will be DC based, your connection to them will be via the fragility of the Internet
  • Businesses constantly strive to increase efficiencies, streamline costs, have continuity in systems
  • SaaS - Software as a Service This removes the need to own software - you just pay for it as you use it - a kind of demand-based billing - a utility
  • when computing requirements escalate, the Cloud service providers can balance your processing needs by tapping into additional computing resources. Both of these help control costs.
  • This means that as properties are acquired (flagged) they could simply plug n play into the Network with little fuss or hardship to the operation.
  • PaaS - Platform as a Service  Mostly used by Developers - these are development systems for creating Applications.
  • IaaS - Infrastructure as a Service This is where you place your systems in to DC - and pay rental for the associated services.
  • IT strategists believe that moving data processing off-property to The Cloud will help with all of these
  • concerned over the following business issues
  • Firstly, you need to mitigate risk
  • Being off-site, and having a single connection to all of them via the Internet, logically means that the likelihood of some kind of failure is increased - so a well thought through Business Continuity plan is essential.
  • there will be a cost, financially and operationally. Expenses move from Capex to Opex and all concerned need to be aware of the ramifications.
  • know that support and system management is now out of your-day-to-day control, and some would argue placed into the hands of experts, who are more adept at managing and fixing those systems
cafe software

Cafe POS Works Better - 1 views

My café has been used to our old system of accounting. We used the spreadsheet software and then tabulate and record all transactions through it. It was working fine. But one day a friend of mine r...

cafe POS

started by cafe software on 09 Feb 12 no follow-up yet
anonymous

Most of Us Surf the Net Before We Surf the Waves - Bright Side Of News* - 0 views

  • Statistic Brain reports that 148.3 million travel bookings are made on the internet each year. In fact, a majority, 57 percent, of all travel reservations are made on the Internet.
  • Hotelmarketing.com says “The internet continues to revolutionize the basic principles of hotel marketing, and new data suggest that the impact of social media on the hospitality industry is growing at a pace equivalent to technology itself.”
  •  
    "The marriage of the Internet and the travel industry has come a long way..." This is a believable statement because in contemporary times, if you cannot find it on the internet then it must not exist. Having the internet has made it easier to plan a vacation and make reservations. There are many websites that can assist with bookings and offer the best deals for a cheaper vacation. There is no need to call the front desk and see if they are available because it is all accessible online. Technology and the computer has taken away personable agents because there is no need for them. As expressed in the article, "In 2012 for the first time, Russia booked more trips over the Internet than through a travel agent." With the advancement of technology and the ability to do things remotely, everyone can plan and reserve their vacation and not need any assistance.
tricc003

Hyatt launches bug bounty program | Hotel Management - 0 views

  • The new initiative is designed to allow Hyatt to “tap into the vast expertise of the security research community to accelerate identifying and fixing potential vulnerabilities.”
  • Hyatt Hotels has launched a bug bounty program via HackerOne, seeking to reward researchers who find vulnerabilities in its sites and apps.
  • The ethical hackers can use the platform, as well as rival services such as Bugcrowd, to report vulnerabilities, security flaws, leaky servers and more before less well-intentioned individuals stumble across them, potentially leading to cyberattacks or data theft,
  • ...3 more annotations...
  • Back in 2015, 250 properties managed by Hyatt across a number of countries, including the U.S., UK, China, Germany, Japan, Italy, France, Russia and Canada, were subject to a cyberattack.
  • Researchers who report valid, high-severity flaws can expect rewards of up to $4,000; important bugs will earn them $1,200 and less severe vulnerabilities are worth between $300 and $600.
  • A second data breach, in which 41 locations were affected and unauthorized access to payment card information was detected, occurred in 2017.
  •  
    Several different hotel chains have fallen victim to hackers who have stolen the personal information of their guests therefore Hyatt is taking matters into their own hands. The hotel chain is offering a bug bounty program via HackerOne which will reward ethical hackers with monetary compensation for reporting flaws in their network and programs. They will then take the information that these hackers provide them with & work to strengthen the weaknesses in their cyber security.
cpaez007

Airline ticket distribution: How airlines might reduce Global Distribution System (GDS)... - 0 views

  • After a quick search I found and booked the same ticket through an online travel agency for a bit more than the price on the airline website, but less when you included the €8 fee. Unfortunately this small change in booking method would have cost the airline a substantial amount of money. Here’s why…
  • Selling costs generally represent around 4% to 8% of overall airline expenses
  • Many airlines sell a large proportion or the majority of their tickets through indirect channels.
  • ...10 more annotations...
  • A key driver for the high cost of selling tickets through indirect channels is the fees charged by Global Distribution System (GDS) companies for each ticket sold. With airline profit margins under constant pressure airlines need to find ways of reducing distribution costs by selling tickets to customers directly instead of through 3rd parties.
  • The fees to distribute tickets through the GDS are relatively high averages around US$12 per return ticket [2]. In 2012, it was estimated that approximately US$7 billion in GDS fees was paid by airlines which was over twice the industry’s expected net profit for that year [3].
  • Quite simply, the GDS is something that airlines cannot live without. Why? If your competitors are using the GDS and you are not then your tickets will not appear in any searches by 3rd party distributors meaning it is unlikely your tickets will be sold by the 3rd party.
  • Even low-cost carriers such as Air Asia and Ryanair that have avoided the GDS for years have recently started selling tickets through the GDS as they have realised that they are missing out on revenue from not selling tickets through the GDS.  
  • The ‘New Distribution Capability’ (NDC) is a XML-based data transmission standard set by the International Air Transport Association (IATA) and provides a set of guidelines for communications between airlines and 3rd party distributors. The NDC will allow for the sale of ancillary products (for example, baggage, meals, special seating etc.), something which the GDS currently cannot handle. However, while the NDC has the potential to help airlines boost revenue, there are still questions as to whether there will be any benefits stemming from reduced distribution costs.
  • How can we make our direct channels so attractive that customers will want to use them over indirect channels?”
  • The simplest solution is to ensure that the user experience on the airlines website is seamless and easy. Users are highly likely to abandon online bookings and use another booking website if they encounter difficulties. Simple actions such as ensuring customers are not diverted to an error page can translate into a significant increase in direct bookings
  • Airlines might also want to re-think the way it provides incentives and commissions for ticket sales.
  • With the trend moving towards airline consolidation (for example, partnerships, equity interests and mergers) airlines might also consider how they can work together to sell each other’s tickets on their websites. This strategy goes well beyond the sale of interline or codeshare tickets and will give customers benefits including the ability to book multi-airline itineraries directly from an airline website. Of course airlines must be wary of how they do this to ensure they are not in breach of any anti-trust regulations.
  • There is no ‘one size fits all’ approach and for an airline to decide on the best distribution strategy it will need to conduct a solid analysis into their customer behaviours, channel usage and also the commercials of their different distribution systems.
  •  
    In this article we discuss the issues that airlines are having with the GDS system. They give an example of someone attempting to purchase a ticket through an airline website, and then through a travel agency. The direct airline method was only cheaper, if the guest provided information to a direct bank account. The cost for airlines to sell is a bit less than 10%, and they are sold mostly through indirect channels, like travel agencies. The main reason this can happen, is the integrated GDS system. A GDS system is a data facility that shares inventory information for various airlines to different 3rd party channels. The issue with this, is that the total in fees for the use of the GDS system was around $7billion, which is twice the amount of net profit they are receiving. People state that the airline system cannot survive without the GDS, but is that statement really true? Airlines like Air Asia or Ryanair have really attempted to focus on selling tickets directly, and really expand on their profit. How can this be achieved? Well, airlines are making the booking process easier for guests to manage, which gives them more of a reason to book through there. Also, they are offering greater loyalty rewards for directly booking through the site. Different incentives need to be created to attract guests to book directly. Lastly, they would like to create another distribution system, to put GDS out of business. This new system will work to allow guests to handle meal and baggage fees. Concepts that the GDS cannot handle. With that said, will this new system reduce costs for airlines? I guess they will have to wait and see.
cpaez007

Challenges to HRIS Implementation - HR Payroll Systems - 2 views

  • However, many companies make the mistake of getting wrapped up in the potential benefits and failing to properly address the challenges that come with HRIS implementation. Understanding what some of the top challenges to HRIS implementation are and how to address them can ensure greater implementation success.
  • Managing change is different from training, but can be addressed during HRIS training meetings. Additional support should also be available after training to help employees adapt to using the new system on a daily basis. Managers should clearly express how and when employees can reach out to discuss issues with the new changes, as with emails or specific office hours.
  •  
    This article discusses the integration of an HRIS system and its potential challenges. When getting the system, employees and management should really dedicate themselves in training with the new system. It is not something that can be learned so easily. In addition, there should be someone familiar assisting with the process, and this process includes the reason for the change. You will need to give the employees the reason why this is being implemented, and all of the new possibilities that can be accomplished. Some possibilities involve the maximization of the ROI. Another challenge includes the formulas within the system, it might be very difficult for users to understand or manage. The last few challenges include legal obligations, and the fact that legal rights are not impeded. The line must be clearly defined. Moreover, you want to ensure that all of the data placed on this system is secure. As long as these challenges are monitored, then the user will be fine.
lethannelson268

Eventbrite sued over Ticketfly data breach | IQ Magazine - 0 views

  • Eventbrite is facing a class-action lawsuit over allegations Ticketfly’s “lax cybersecurity procedures” allowed hackers to gain access to 27 million customers’ personal data in May’s cyberattack
  • names, addresses, email addresses and phone numbers was stolen
  • uding
  • ...5 more annotations...
  • Personal information incl
  • hich led to a week-long shutdown of all Ticketfly services, as well as a number of Ticketfly.com-based venue websites, and forced several promoter partners to push back onsales or migrate to parent company Eventbrite’s platfor
  • in the data breach, w
  • consumer fraud, deceptive practices, breach of contract and negligence for its supposedly poor web security
  • Ticketfly failed to notify her that her data had been compromised, instead limiting its immediate response to a “passive support page” on the Ticketfly website and a “single tweet on social media”. Consequently, she says, she did not learn about the hack until September, months after her personal data was accessed
  •  
    This article discusses a data breach that Ticketfly, a ticket booking online service, suffered due to hackers breaking in. Ticketfly is owned by major event booking company Eventbrite, and according to the article, Eventbrite failed to have adequate cybersecurity to prevent the breach, causing over 27 million customer information to be disclosed to the hackers. This just highlights the horrors that can happen when booking through a event registration software.
Ling Xiang

Recent technology trends in Event Management " Event Registration and Management Softwa... - 2 views

  • attendees can ask questions to the speaker via tweets or Facebook comments real time during an event.
  • FIFA World Cup
  • cool application that had been created especially for the World Cup that highlighted the real time schedule of the games and results as they took place. This event alerted us to the huge potential that has hardly been scratched.
  • ...16 more annotations...
  • The drastic improvements in the Audio-Video equipments, staging and lighting instruments have made sure that you need to make your event stand out.
  • Recently – online registration for events has taken the center stage with a lot of small players like Eventzilla. 
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.
  • Technology has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over.
  • Now the event attendees can ask questions to the speaker via tweets or Facebook comments real time during an event. With the world tweeting away night and day, there is no doubt that technology has changed our life completely
  • The drastic improvements in the Audio-Video equipments, staging and lighting instruments have made sure that you need to make your event stand out. No more can you pass off an event with just a great speaker. Even with the best of the content and ingredients, you need to upgrade the stage show to make sure that the attendees are left wonder struck.
  • The barriers have been stomped down and the walls have fallen.   Technology has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over.
  • The FIFA World Cup this year was a lot of fun for us. And we are not talking about football. Our excitement was because of this cool application that had been created especially for the World Cup that highlighted the real time schedule of the games and results as they took place. This event alerted us to the huge potential that has hardly been scratched.
  • has made sure that geographical impediments no more stop you from attending an event half way round the world. The webinars and live meetings are the newest venues for events the world over. Planners and
  • No more can you pass off an event with just a great speaker. Even with the best of the content and ingredients, you need to upgrade the
  • stage show to make sure that the attendees are left wonder struck.
  • The barriers have been stomped down and the walls have fallen.  Technology
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.   Letters are antiquated and emails outdated. Nowadays, you ‘tweet’ and ‘poke’ your way around the events
  • Social networking sites like Facebook and Twitter have completely altered the way we think about event promotion.   Letters are antiquated and emails outdated. Nowadays, you ‘tweet’ and ‘poke’ your way around the events
  • With the advent of the iPhones, Androids and Blackberrys, smart phone applications have become the next-gen platform for event management. From charting an event to locating it on the map, you can do it all on your mobile. 
  • With the advent of the iPhones, Androids and Blackberrys, smart phone applications have become the next-gen platform for event management. From charting an event to locating it on the map, you can do it all on your mobile.
  •  
    The event today is not only between planner and organization; it's more like the communication and interaction among attendees. The technology assists the needs and expectation of attendees, which allows them to engage more during meetings and events. Besides, App or other online software facilitates attendees to get full knowledge of location, content and activity in one event. In addition, Audio-Video equipment mentioned in article also emphasized that lighting plays an important role to make one event stand out. In another words, creating great experience is definitely what technology is for.
  •  
    This article talks about how technology has changed the world completely, especially Event Management. For example, the FiFa world cup puts out cool application so people could know the highlight, real time schedule of the games and result. Some other example are the stage show, this drastic change improved in the Audio - video equipment, stage and lighting. Technology has change in Live Meeting. Live Meeting webinar and live meeting are use halfway around the world. Also, the Social Explosion like facebook and Twitter is the big thing around the world. Even the Mobile Application are used now in iPhones, Androids, and Blackberrys has become the next -gem platform for Event Management
  •  
    Now the event attendees can ask questions to the speaker via tweets or Facebook comments real time during an event. With the world tweeting away night and day, there is no doubt that technology has changed our life completely.
anaslip

10 Examples Of Customer Experience Innovation In Hospitality - 1 views

  • When a guest feels the hotel understands them, they are 13% more likely to stay there again. The majority of hotel visitors want to experience new technology
  • Marriott is testing the technology at its hotels in China, which shortens check-in time from three minutes or more to less than one minute.
  • InterContinental Hotels Group is creating AI smart rooms in its hotels in China. The rooms allow guests to use voice control technology and speak naturally to get personalized assistance for both business and personal travel.
  • ...9 more annotations...
  • Aloft Hotels uses Botlr, a robot butler, to deliver items to guests around the clock.
  • Guests at New York’s Yotel can have their bags stored with Yobot, a robotic luggage concierge. Robots aren’t entirely replacing humans, however—a lesson learned by the Henn-na Hotel in Japan, which fired half of its all-robot staff to employ more humans.
  • More hotels are moving away from traditional room keys to leverage RFID technology through guest wristbands. The technology is popular at resorts like Disney World and Great Wolf Lodge.
  • The Cosmopolitan in Las Vegas has Rose, an AI concierge who can help guests book spa services and restaurants and offers insider information like secret menu items at the hotel bar. Four Seasons Hotels uses Four Seasons Chat for 24/7 chat service that is powered by humans, not AI, for a more personal touch and responds to messages in 90 seconds or less.
  • . Hilton Hotels has introduced mobile check in for rewards guests to seamlessly check in, choose their room and unlock the door through an app. 
  • ach room at the CitizenM Hotel in Amsterdam comes equipped with a MoodPad tablet, which allows guests to change the temperature, TV, window blinds, alarm and lighting in one place. Some Marriott hotels have smart shower doors where guests can jot down their ideas while in the shower and then email the image to themselves for future use. 
  • A number of hotels and resorts, including Radisson and Omni, offer the service and have seen improved customer satisfaction and online booking rates. 
  • Hilton uses location-based services at some of its resorts to alert guests to events and activities that might interest them based on where they are on the property.
  • The wall of each room at Hub by Premier Inn in the U.K. includes an AR map of the local area. When guests point a smartphone at the map, they can learn about local attractions and get recommendations for the best things to do and see.
  •  
    This article tells us about 10 new innovations in the hospitality world. Mostly it is talking about some innovations in the hotel industry such as face recognition at the registrations, voice-controlled rooms, and smart amenities.
shuo zhang

Mobile Solution Streamlines Sales for Meeting & Event Pros | Products | Hospitality Mag... - 0 views

  • hotel SalesPro Mobile
  • hotel SalesPro Mobile gives traveling sales teams the perfect tool to close more business.
  • Now sales people have secure mobile access to comprehensive account and property information including current property group and meeting space availability.
  • ...1 more annotation...
  • They can access and review all account sales traces from the entire team, review objectives, and contractual information.
  •  
    hotel SalesPro Mobile delivers comprehensive sales versatility: Sales people can see all of a property's booked catering and group events in real time to provide accurate information to clients. Group room details may be viewed with block, net and pick up. They can view the group sales plan calendar including group sell guidelines
Chenchen zheng

Benefits of HRIS - 1 views

  • When the administrative tasks and processes of any human resources department become overwhelmed, the most appropriate solution would be to implement the human resources information system.
  • The HRIS systems assist in enhancing both the productivity and workflow of the human resource department
  • Creates self-service options
  • ...10 more annotations...
  • Improves communication with the employees
  • data is usually collected and placed in a central database
  • When the administrative tasks and processes of any human resources department become overwhelmed, the most appropriate solution would be to implement the human resources information system.
  • The HRIS systems assist in enhancing both the productivity and workflow of the human resource department .
  • using the software to increase the efficiency of the whole company.
  •  Improves communication with the employees
  • Improves productivity
  • Saves time
  • Through reducing the total amount of time spent on the administrative functions, human resource employees are able to focus on other essential duties.
  • Creates self-service options
  •  
    This article talks about the benefits of using a human resources information system. It will help to improves the productivity because of using a central database. It also helps to save the time on the administrative functions. More communications are available and employees are easier to communicate as well.  
  •  
    The biggest benefit that we can get from HRIS is the productivity. All the tasks that HR department is doing can be done by pen and paper and it has been using for past years. However, companies including hotels now want to run HR department more efficiently. This program help to reduce labor cost but improve communication with employees. On top of this benefits, it has much more advantages. However, there are still small hotels not using this program because of their financial budget. Once again, it is not a mandatory program as PMS but it is necessity.
  •  
    This article talked about the major benefits of HRIS. All data is usually collected and placed in a central database. Through the HRIS can improve the productivity of the human resource department since data going to be very easily retrieved from the database. What's more, HIRS can save time on the administrative functions and improve the communication with the employees. In addition, HRIS can create self- service options, which employees can be able to access useful information without having to spend a lot of time going from one office to the next.
marylauren1717

MELODIKA.net - Players Network signs Ascent Solutions to develop its "NextGenTV" Broadb... - 0 views

  • Players Network (OTCQB: PNTV), a Global New Media and Entertainment Company, announced today it has entered into an agreement with software engineering firm Ascent Solutions to develop the company's next generation proprietary broadband-based content distribution and social media platform.
  • The Platform is based on a cutting edge business model that incorporates forecasted online consumer trends and usability.  This new generation software design allows for content to be monetized through a variety of methods including subscription, merchandising, micro-transactions, services and targeted advertising.
  • This innovative upgrade of our proprietary platform software will establish the worldwide standard for how large and small media companies can begin to monetize content over broadband and any interconnected, digital device.
  •  
    Players Network will be entering into an agreement with Ascent Solutions, a software engineering firm, to up their social media game and develop their "company's next generation proprietary broadband-based content distribution." To enhance their Branded Lifestyle Video Channels which can be viewed simultaneously by users on all digital devices, Ascent Solutions will be implementing an Enterprise Web Platform meant for large scale global distribution.  By analyzing online consumer trends, Ascent Solutions will assist in monetizing their content through methods such as subscription, merchandising, etc. Ascent Solutions helps the gaming and hospitality industry find the right technology for their businesses.  I believe today's modern-day companies emphasis and reliance on social media and telecommunications can all benefits from the services offered by Ascent Solutions. With a nationwide footprint and local services, Ascent can help large and small media companies alike monetize content over any interconnected, digital device. With expertise in the gaming and hospitality industry, with major clients such as Hard Rock Hotel and Casino and Speedway Casino. Ascent keeps up with technology trends and can further any business model.
Claire Conway

How Fast Is Your Hotel Internet Connection? || HotelChatter - 1 views

  • Nearly two-thirds of hotels offer free WiFi, whether it be free outright, free if you join the loyalty program or free if you simply make your reservation directly with the hotel.
  • if the hotel doesn't offer a tiered WiFi plan where you can pay extra to have more bandwidth and a faster speed then really, that hotel touting its free WiFi is completely useless.
  • these speeds vary wildly from hotel to hotel and at this point, it's pretty impossible to say which hotel brand is doing it best.
  •  
    This article discusses the difference of internet speeds in hotel rooms. Many hotels that offer free wifi have some of the slowest internet speeds available. Usually the internet bandwith is about 1 to 2 mbps per room. Since the connection speed is so slow the free wifi is basically useless to the guest. Some hotels are offering guests a tiered wifi plan at an additional price that has more bandwith and faster speed. So then the advertised free wifi isn't really free anymore. The article lists the different internet speeds from various hotels found by speedtest.net
Frances Mesa

Aptech Launches New Hospitality Accounting Software | Technology content from National ... - 0 views

  •  
    This article was about Aptech Computer systems and their development of Aptech Next Generation Accounting Solution. This web based system is able to support financial accounting for individual operators and multi-property hotel companies. Aptech has been developing performance management tool for the hospitality industry since the 1970's. Aptech noticed that there was a demand from hospitality owners for a system that was able to provide more detailed accounting information about the company's assets. In 1997, Aptech developed its Executive Business Intelligence system, which is now used in many hotel chains around the world, including Starwood Hotels and Resorts, La Quinta Inns & Suites, and Extended Stay Hotels. The hospitality industry has been embracing technology more and more as it has become more affordable and easier to use.
  •  
    Aptech Computer System created a new accounting system, which is web-based and developed in Microsoft's VB.NET technology that leverages a Structured Query Language database. This database will benefit both individual operators and multi-property hotel companies. Aptech started to notice that there was a demand for an accounting system that would benefit the company by including more details in their financial statements. As the article states ""The pioneers in this industry were innkeepers in the hospitality tradition and technology was secondary," says Jay Troutman, president of Aptech. According to the senior Troutman, groups like Interstate entered the industry and looked at such hotel properties as assets first, which brought technology to the forefront of the industry in the 1970s." Furthermore, the president of the company believes that the hospitality industry has become a bit spoiled with technology after they had a taste of it, but he is glad to know that the product is being used and the demand keeps growing.
elena zhebrun

HRPayrollSystems.net Announces The Redesign Of Their Website - 0 views

  •  
    HRPayrollSystems.net, a website dedicated to helping HR professionals find HRIS systems is excited to announce a website redesign Since the new design was launched on March 27, 2013 the website has experienced a significant increase in website traffic. Visits have grown more than 800% since the website changed its look. HRIS Articles: A database of helpful human resource information system (HRIS) articles written for those looking for new HR software solutions. The articles have been written by experts in the field including HRIS Implementation Specialists, HRIS vendors, HR end-users and more!
xwang023

How To Test and Increase Your Internet Speed - 3 views

  • and reliable Internet access can make all the difference between a good and an excruciating web experience.
  • first step is to test your Internet connection download and upload speeds at a site like Speedtest.net or DSLReports.com to see if you're actually getting the rated connection speed from your ISP.
  • How quickly you access websites and online services is determined in large part by the DNS servers settings on your computer or network router.
  • ...7 more annotations...
  • your ISP's DNS servers are set by default in the router or your computer
  • you can change the settings to a faster, more reliable, and more up-to-date DNS server.
  • free public DNS services
  • call your Internet service provider or visit their website's help section to find out how to get the speed you are paying for.
  • You may also be able to increase your broadband speed by adjusting your network device settings or using web accelerators,
  • speed tweaks can cause system instability and may only provide small speed increases that may not make all the effort worth it if your current online connection speeds are acceptable.
  • What's an acceptable speed?
  •  
    This article is talking about speed up people's internet access in life. When people want to speed it up , they need to test their internet access speed at first, such as they could go to the DSLReports.com. People also could chanfe their DNS settings to a faster, more reliable DNS server. Like Google and OpenDNS have free public DNS serviecs that can greatly increase their web browsing speeds and offer features like improved security. What's more, people can contact their ISP if their have slower than expected speeds. Last way is to tweak their DSL or Cable Settings by adjusting their network device settings or using web accelerators.
  •  
    It is important to have a fast speed internet in a hotel industry. To provide a good service to your guests, you have to be on top of things, especially using the network and reservation system. The computer systems facilitates the employees in that in helps with the speed of their task, therefore a fast internet speed will only work in the hotel's advantages.
Marcos Oliveira

Security Expert Exploits Hotel Network Vulnerabilities | Top Stories | Hospitality Maga... - 0 views

  • IP Telephone
  • unplugged the IP Phone and plugged the phone's Ethernet cable into his laptop. It booked up to his Backtrack Live CD
  • Jason Ostrom, Vigilar senior security consultant, was given access to a hotel room and told to find out if he could break into their corporate network through the IP TelephoneÃÆ’Æ'Æ'ÃĥÂ.ÃÆ’Æ'Â.ÃÆ’.Ã.•¬Ã…¡Ãĥ¬ÃÆ’Æ'Â.ÃÆ’.Ã.•¬Ã…¾ÃĥÂ.s network connection
  • ...7 more annotations...
  • Jason was able to penetrate through to the data network by using a combination of techniques he calls VoIP Hopping. This type of VLAN hopping attack is just one of the attack vectors being used by attackers today
  • As traditional voice and data networks converge, more avenues of attack open up
  • A regular PC should never have access to the Voice VLAN
  • Defense methodologies are in their infancy and are sure to improve in the near future
  • protect against VoIP attacks Ostrom recommends putting a firewall between the Voice and Data VLANs. By putting the Voice VLAN on a separate DMZ of a firewall, many current attacks can be thwarted. It is important to lock down the firewall so that only protocols used by IP Telephony are allowed to flow
  • Intrusion Prevention System (IPS
  • VoIP Hopper is available at http://voiphopper.sourceforge.net.
  •  
    An unssuspecting person check into a hotel like any normal person would. The ever so common exchange, credit card for room key took place. The only difference was that the person that checked had done so with other intentions. The "guest" utilized an IP Telephone that was in this hotel room to hack into the hotel credit card database and steal credit cards, transmit them to a foreign country and then have money transferred to his offshore bank account. This happened but at the hands of Jason Ostrom, aa Vigilar senior security consultant. Ostrom was able to unplug teh telephone in his room, plug in the phone's ethernet canle into his laptop and hack away. Of course, he did this as part of his job in testing a company's security agaisnt viral hackers. His company offers free security testing using a downloadable software called VolP Hopper This article was extremely interesting because as a frequrnt traveler as well as a perosn in the hospitlaity industry I was very shocked at the ease that the credit card information could be stolen. When it comes to credit card security it is of the utmost importance for companies to be PCI compliant and spend whatever it is necessary to safeguard the information of their customers. The detrimental damage that a security breach can have on a person can be debilitating as leaders in the hospitality industry we must do everything possible to prevent attacks like this from happening. made me become extra cautious about using my credit cards.
Allen Lok

The Value of Energy Efficiency to Your Guests and Your Bottom Line - 0 views

  • half of respondents said they would spend more money to stay at an eco-friendly accommodation. However, 60% of these same travelers said they rarely felt informed about whether hotels are actually eco-friendly.
  • With approximately 80% of hotel utility costs coming from electricity, natural gas, and steam consumption, implementing energy management strategies can directly impact your bottom line.
  • improving energy efficiency doesn’t necessarily require significant capital investments.
  • ...3 more annotations...
  • As a first step, hoteliers should use Portfolio Manager, a free, web-based tool that allows you to measure and track your hotel’s energy consumption over time—all while controlling for changes in operating parameters and local weather.
  • achieve significant cost savings and recognition
  • ou can also promote your efforts to enhance your image and reputation to an increasingly environmentally conscious consumer base
  •  
    With so much emphasis this week on the negative environmental impact of computers, I found an article that points hoteliers in a direction on how being green can improve your bottom line. The idea is quite simple; you implement energy or resource saving methods, you pay less utilities. Customers recognize that you are being eco-friendly and are more loyal to your brand. Over time your revenue goes up, there are less expenses and thus impacting your net profits in a positive manner. Then you get to repeat the whole process with newer technology again with the increased profits. Sounds easy right...? So what things should you implement? One idea was Portfolio Manager web tool that tracks all of your hotels energy consumption all while taking in consideration of operational and local weather factors. This is one piece of the solution of on going concerns of environmental destruction taking place industry wide. If everyone contributed in some small way, hopefully we can see a large impact.
‹ Previous 21 - 40 of 443 Next › Last »
Showing 20 items per page