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News & Headlines - Beverly Hills Hotel Celebrates 100th Anniversary with Bold Eco Programs - 0 views

  • Included among the hotel's list of extensive green initiatives are participation in "Clean the World's" soap donation program, a Three Key Rating with Green Key Global's Eco-Rating Program, green purchasing practices, and energy efficient lighting upgrades.
  • This exciting time in our history has us further developing a program that aligns with Dorchester Collection's Corporate Responsibility model while remaining inclusive of components that reflect the unique heritage of our iconic property,
  • The hotel's commitment to green purchasing practices includes a partnership with Proctor & Gamble and ensures that almost all of our cleaning products are environmentally friendly.
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  • This, combined with a comprehensive recycling and composting program that includes E-waste items such as batteries, computers, telephones, radios and other electronics, yields a 92% waste diversion rate.
  • These efforts to protect the environment extend beyond the hotel, as employee teams support the California Coastal Commission and participate in Heal the Bay beach clean-ups.
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    The hundred year old, Dorchester Collection's Beverly Hills Hotel participates in various green initiatives within the hotel as well as around the world. The hotel purchases only green products, donates partially used toilet paper, donates soap and amenities to local and global shelters and organizations. Most importantly they participate in proper e-waste of electronics.  I think this Beverly Hill Hotel sets a great standard for all hotels. Not only does their hotel practice green initiatives but they take that extra step and their employees participate in beach clean ups. 
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Ruby Hill hotel, event center a no-go for Planning Commission | News | PleasantonWeekly... - 0 views

  • The hotel would be almost 20,500 square feet while the event center about 62,200 square feet with a lounge/restaurant, large event space, spa facility, sports bar, art gallery and conference center to accommodate up to 672 guests, according to city staff
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    This article is about Ruby Hill hotel, located in the city of Pleasanton, presenting the proposal for an events center within the hotel. From what the article states, it would have been a good idea but the council chambers declined it. They stated "We believe it is too big for the size of the site and we believe it is not compatible to surrounding uses..."
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Wireless service: Waiters toting tablets, wine lists via Wi-F - 0 views

  • wait staff with iPods and iPads to take food orders.
  • he iPod's point-of-sale system application wirelessly sends the customer' order to the kitchen - free of illegible handwriting.
  • the retail price for his two iPads and 10 iPod Touches, plus $2,000 for the software license. He expects to recover the cost through reduced expenses on pens and paper.
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    Restaurants have been turning more to high tech tools to better their services. A restaurant in Chapel Hill, NC has given its wait staff iPods and iPads to take food orders instead of writing with a pen and paper. Guests can look at photos of the dishes to help them make their decision and when the order is complete, the server can send it wirelessly to the kitchen.  This is a great way to increase customer service and overall satisfaction on both ends. It reduces wrong orders and is a green incentive as it eliminates much of the restaurant's paper use. However, it is a pricey investment to make. The restaurant owner in Chapel Hill said he expects to recover the cost in the long run through reduced expenses on paper and pens.  The wait staff reported they liked this new way of taking orders because they don't have to worry about their writing being illegible or their hand cramping up from writing so fast. It is beneficial for the customers in that it is a more interactive way for them to order and get something they have a better chance of liking since they can see photos. It also eliminates problems seeing a printed menu in dark lighting. Additionally, orders are processed right away so guests don't have to worry about their food taking a long time to come out because the server either forgot to put it in or they were running around doing other things before getting to the POS station. 
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Plum's Wine on Demand Amenity Installed in All 226 Suites at Star-Studded London West H... - 0 views

  • “Being a high-end, high-touch property, we are always looking for ways to exceed guest expectations and personalize their stay,” explains Piero Procida, Director of Food and Beverage at The London West Hollywood at Beverly Hills
  • “Being a high-end, high-touch property, we are always looking for ways to exceed guest expectations and personalize their stay,” explains Piero Procida, Director of Food and Beverage at The London West Hollywood at Beverly Hills
    • lavendersheshe
       
      Personalizing customer experience is a proven way for a customer to be happy with the service offered and many chances of them sharing there experience to draw new customers.
  • upscale hotels like The London West Hollywood are looking for creative new lifestyle opportunities and symbiotic relationships with local brands to make their properties stand out
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  • Plum units house two bottles of wine, preserved for up to 90 days using argon gas, and automatically tracks, bills and alerts staff to replace an empty bottle using cloud technology. With the high cost of labor for room service and low capture rates of mini-bars, Plum is a welcome evolution to drive F&B profits.
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    This is great example of a hardware technology that has been implemented in London West Hollywood hotels to improve and personalize customer experience. This technology also helps in driving F&B profits while reducing labor costs. The customer gets to enjoy a quality glass of wine at their own convenience.
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Sustainable Hospitality Hardware | Sponsored by Rocky Mountain Hardware | Originally pu... - 0 views

  • Typically, this control requires well-designed and durable hardware systems that include door and window operating and locking components.
  • the selection of hardware that is made from predominantly recycled material by manufacturers using green and sustainable practices is paramount to green building design.
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    Green hotel has become a hot topic recent years since people have more concerns about sustainability of natural resources. This article is talking about sustainable hospitality hardware. It starts right from one kind of hardware material, bronze. Two types of bronze are introduced as the most popular choice for hardware, "silicon bronze" and "white bronze". Considering the long durability, excellent corrosion resistance, better fatigue resistance, lower melting point, easy care and maintenance, bronze, as a material is a dramatically long time and continues to be so today using both time -tested and innovative manufacturing techniques. The article also talks about green characteristics of bronze products. For example, it use life cycle analysis results to show bronze products is better than other materials. Bronze is 100 percent recyclable and make healthier environment. In hospitality industry, the most applications of bronze must be the door hardware, including the lock set. The article gives an example of Pelican Hill Resort which used lot bronze in the resort manufacture. Overall, it's a material choice that can contribute positively to the overall design intent of a given facility and its long-term successful operations.
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SAN FRANCISCO, Feb. 21, 2013: Revel Systems iPad Point-Of-Sale System Provider Announce... - 1 views

  • Revel Systems (www.revelsystems.com), the leader in iPad point-of-sale (POS) solutions for restaurant, grocery and retail business establishments, today announced a complete integration of its reporting suite with QuickBooks, the accounting software suite developed by Intuit.  As of this week, Revel Systems' award-winning iPad POS system will be able to directly export all sales, product mix and other financial information into QuickBooks, making it the latest accounting software addition to integrate directly with Revel POS, including Ctuit, and RTI  (franchise reporting).  This will save store owners and accountant's countless hours and save them significant amount money every month.
  • By integrating into QuickBooks Anywhere, clients are able pull all of their information, automatically to any edition of QuickBooks, regardless of software version.
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    The revel systems is a POS system for restaurant, it is based on the secure clouding technology and also working on the ipad. It's a great opportunity for businesses to keep all of their existing data, and continue with the accounting suite they have always used, without any extra steps or changes.
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Overhead Bin - No boys allowed: More hotels offering women-only floors - 0 views

  • it provides a sense of security
  • “Rooms on the Orchid Floor are often sold-out,” said Jackson, “and now the hotel is considering adding an additional women-only floor.”
  • Harris-Hill said she initially chose the women-only floor, which has a $30 surcharge, because she was new to the area and felt more secure.
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    This article discusses a new trend in hotels - women-only floors. Some hotels are starting to dedicate entire floors for women. I think this is an interesting concept. I would have thought this would only exist in places like hostels where there may be public bathrooms. However, this seems to be a growing trend in hotels that cater to business travelers. The floors are accessible only with the room cards and they are only given to women.  The article mentions a couple of times, that it makes women feel more secure but it didn't really explain why. One woman said she was new to the area and that's why it made he feel more secure. Seeing as how I am a man, I don't really see how being on a same sex floor of a hotel room could make you feel safer. Ladies could you help me out with this?
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2 Artists Want G-7 Leaders To End E-Waste. So They Sculpted Them Out Of Trash | Nevada ... - 0 views

  • President Biden and other leaders of the Group of Seven – seven of the world's wealthiest countries — prepare to meet for a weekend summit beginning Friday
  • two-story sculpture that replicates their likenesses using electronic waste in the hills overlooking the resort where they are meeting.
  • The sculpture, which is drawing large crowds, is arranged like Mount Rushmore — but with the G-7 leaders instead of U.S. presidents. The sculptors, artists Joe Rush and Alex Wreckage, have dubbed it "Mount Recyclemore." Rush says he hopes the leaders spotted it on their flights to Cornwall and that it encourages them to address the world's avalanche of e-waste.
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  • The world produces about 53 million tons of e-waste annually and that volume is expected to double by 2050, according to the United Nations Institute for Training and Research and the International Telecommunication Union.
  • But he says Mount Recyclemore "forces viewers to consider e-waste as something that's local, immediate and very much theirs. Addressing questions of electronic refuse will in part require consumers in developed countries to tell manufacturers to make more durable and repairable devices. Artworks like this one are a starting point for the discussion.
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    12 people took 6 weeks to building a sculpture out of e-waste. The old technology pieces are compiled to resemble Mount Rushmore, expect with the G*7 leaders. This is to draw attention to the issue.This artwork is on way in which e-waste can be recycled.
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'Recyclemore' Is A Mountain Of Electronic Trash At The G-7 Summit In Cornwall : NPR - 0 views

  • a two-story sculpture that replicates their likenesses using electronic waste in the hills overlooking the resort where they are meeting.
  • The sculpture, which is drawing large crowds, is arranged like Mount Rushmore — but with the G-7 leaders instead of U.S. presidents.
  • The world produces about 53 million tons of e-waste annually and that volume is expected to double by 2050, according to the United Nations Institute for Training and Research and the International Telecommunication Union
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  • "We're trying to raise awareness, make sure people know about it, can act on it and encourage better behavior to refurbish, recycle, reuse,"
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    This is an interesting article on "Mount Recyclemore". A group made this sculpture as a statement to world leaders and people about e-waste and recycling issues that are happening.
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Cleaning robots are powering an automation revolution in hospitality - The Washington Post - 0 views

  • While Vi-YO-Let, the product of a partnership with Denmark-based UVD Robots, might play cute tunes and light up as she moves, she has a serious job: disinfecting the air and surfaces around her. And she does so remarkably well: Her array of UV lights, which look like a bundle of lightsabers, kill more than 99 percent of viruses and bacteria, including the coronavirus.
  • More and more guests are requesting the robo-cleaning package
  • But as the pandemic rages into its second year, major brands are increasingly turning to the world of high-tech disinfection to strengthen their cleaning protocols
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  • It’s a trend that’s slowly transforming housekeeping — and accelerating the pace of automation in hospitality.
  • Until recently, only health-care workers would frequently interact with disinfecting bots, which cost upward of $125,000 each. It’s a steep investment, but if it boosts travelers’ confidence, it’s worth it,
  • The appeal to the hospitality sector of virus-slaying UV light is obvious. Hospitals have found Xenex’s patented machines kill “22 times more pathogens” when compared with a room cleaned to CDC standards alone, Miller said.
  • certain hospitality jobs, those where face-to-face customer service is a key part of the experience, were less vulnerable.
  • Today, travelers might stumble on UV bots anywhere from five-star hotels and convention centers to train stations and cruise ships.
  • Verified Market Research that projects the market for UV disinfecting bots will grow to more than $5.5 billion by 2027.
  • Some robot makers refer to these kinds of bots as “cobots,” a portmanteau of “collaboration” and “robots,” because they’re intended to work alongside people rather than replace them.
  • a report that predicted more than 60 percent of jobs in hospitality-dominated cities like Las Vegas could be automatable by 2035
  • Take the Beverly Hilton in Beverly Hills, Calif. The iconic hotel, famous for hosting the annual Golden Globe Awards ceremony, boasts in one promotional video that its Xenex robot staff “zaps every inch before your arrival,” leaving you a “pathogen-free sanctuary” where you’ll “rest assured you’re sleeping in the safest room possible.”
  • the pandemic is likely to accelerate the automation of jobs in sectors like hospitality.
  • “If they can develop driverless cars, if they can develop the whole variety of different things I saw there, certainly the jobs in our industry are going to change.”
  • Unite Here negotiates “extensive technology language” into its labor contracts. This helps ensure that workers can retrain for new skills, transition to other roles or at least receive severance pay if their jobs are automated out of existence.
  • Even as new technologies create new roles, some types of jobs may go away for good.
  • For now, even a state-of-the-art robot sometimes requires the delicate human touch.
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    This article explains how robotics in hospitality is becoming far more common because of Covid-19. They go into detail about how, right now, all robotics require the assistance of humans. But they also go into how that can change in the next few years. The better technology gets, the less need there is for human support.
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5 ways COVID changed events and hospitality - 0 views

  • five examples of how businesses have pivoted their services to provide safe ways for people to connect, eat and be entertained
  • Taking conferences online:
  • Then the coronavirus hit and super-spreader events such as business conferences were suddenly off the cards.
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  • Using conferencing platform Hopin, SaaStock can see how long attendees are tuning in for, which talks they’re watching and how many people they’re networking with via the platform’s chat roulette-style function.
  • Forging digital connections:
  • The events and social working space had been wildly popular from the get-go, with 275 members and a waiting list of more than 4,000.
  • Ethel’s now has the opportunity to go international. Since launching four months ago, there are now more than 1,000 digital members, stretching as far as Germany and the Netherlands.
  • Taking takeaway seriously:
  • For D&D London, the challenge was to make sure this experience was on par with what customers of hip haunt Bluebird were used to.
  • In June, the team decided to make the most of this and set up a rotisserie outside the restaurant, creating a sense of theatre and letting the smell waft down the King’s Road.
  • D&D plans to continue experimenting with at-home dining.
  • Leveraging live-streaming:
  • MelodyVR, a US company that creates virtual reality music experiences, has had to rethink how it does business.
  • MelodyVR launched its newly kitted-out, COVID-secure studio and an events series, dubbed Live From LA, featuring artists such as John Legend, Cypress Hill and Nelly.
  • Self-isolation stations:
  • European hospitality brand 25hours Hotels saw occupancy crash from 95 per cent to zero.
  • could book into a room with high-speed wifi, a work station and complimentary Nespresso coffee.
  • Marti says the office offering will stay until business is back to normal levels.
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    This article looks at 5 ways that hospitality has changed to survive. It looks at 5 examples of how businesses have pivoted their services to provide safe ways for people to connect, eat, and be entertained by taking conferences online, forging digital connections, taking takeaway seriously, leveraging live-streaming, and self-isolation stations.
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Amazon's new smart shopping cart lets you check out without a cashier - The Verge - 0 views

    • rhera004
       
      Would this really be more cost effective?
  • “[The Dash Cart] has a ring of cameras, a scale, and computer vision and weight sensors to determine not just the item, but the quantity of the item,
  • When you finish shopping, Amazon says dedicated Dash Cart lanes let you just exit the store without dealing with payments or waiting in a checkout line.
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  • touchscreen and
  • s
  • detect what items you’re placing inside
  • the Dash Cart
  • checks you out digitally
  • Whole Food
  • Amazon Go
  • Instead, this is your standard, everyday grocery store, only it has smart Amazon-made grocery carts for you to use
  • There’s also the privacy question, and whether the Go format’s tracking and surveillance approach is maybe not as palatable as a smart shopping cart a consumer must opt in to use.
  • So the device can handle up to about two bags of items, but it can’t do a full cart quite yet.
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