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Dian Peng

Propertyware Software | Reviews, Free Demo & Pricing - 1 views

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    The article mainly introduced software called Propertyware. Propertyware is an on-demand software solution that serves the tracking and management needs of residential property managers with between 20 and 5,000 units. The key funcation of this software is to help the owners to do some accounting, screening. Additional helpful tools in the system include visual data-driven dashboards, summaries of portfolios and lease statuses, management summaries, and electronic owner statements. This kind of software can be applied in residential properties, condos, homeowners associations (HOAs), and multi-family units. Propertyware is based in San Francisco, California, and has served over 2,000 different businesses and organizations in 7 countries. This kind of software can be developed and implanted quickly with little money.
anonymous

Revel Goes Big With Full Stadium Deployment Of iPad Point-Of-Sale System At ASU | TechC... - 1 views

  • Also, the San Francisco-based company says its POS software is about 14 percent faster per transaction than a traditional POS, which means it can process a higher volume of customers more quickly.
  • Revel says it has designed its system to be ideally suited to these kinds of hurry-up periods, increasing the rate of customers served and therefore increasing customer satisfaction and overall sales.
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    The company Revel has outfitted the Alabama State University stadium with and iPad-based point-of-sales system. This system is very functional because it does not require and internet connection and it has a faster processor to complete transactions versus the traditional systems. In the stadium setting it can help to move the line faster leading to happier customers who do not have to wait long in line.
yoyohad

Hospitality Technology News | Hotel Software News | StayNTouch - 0 views

  •  A 2012 and 2013 finalist for the San Francisco Hotel Council’s Hotel Hero Awards for Innovation  and recipient of AH&LA’s Innovation Technology award last year, Galleria Park Hotel is the latest Commune Hotels & Resorts property to introduce the StayNTouch Mobility Platform.
  • Overlay on top of PMS bringing the front office functionality onto a mobile/tablet in a touch/graphic user experience.
  • With today’s traveler looking for a more personal, convenient guest experience, Galleria Park Hotel is a step ahead of the curve by providing its guests with the ability to check in and out via their mobile devices (mobile phone or tablet) and receive their room keys via a key dispenser. These options allow the hotel’s guests to experience an expedited arrival process. Guests who choose to take advantage of the service can review reservation details prior to arrival, see available room upgrades and complete their check-in through the PMS-integrated experience.  Checkouts are similarly expedited.  A notification is pushed out to departing guests, allowing them to review bills, request folios via email and request late checkouts.
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  • Enabling guest pre-engagement and mobile guest services via mobile web, no app needed.  Guests receive an email invite to check-in & out via smart phone or desktop.
  • Via any mobile device (iTouch, tablet, etc.), housekeeping has touch-optimized user interface for full access to rooms-to-clean lists, room status, guest information and ability to update room status after servicing.
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    This new technology is very interesting to see for many travelers. When you arrive at a hotel in the late night, the least thing you want to do is standing in line to wait for check in. Or when there is a flight to catch, you don't want to wait in line to check out either. With this phone/ mobilized app, it's possible to do all the front desk work by yourself, save time and energy, and be more controllable of your own free time. 
Yudika Claude

Uber and Foursquare Co-Founders Lead $15M Investment in Dining App Reserve | Street Fight - 0 views

  • Uber and Foursquare Co-Founders Lead $15M Investment in Dining App Reserve
  • Expa, the startup accelerator founded by Uber co-founder Garrett Camp and Foursquare co-founder Naveen Selvadurai, has led a $15 million venture investment in Reserve, a startup that wants to combine reservations and payment into a seamless end-to-end dining experience.
  • The company, which currently operates in New York, Boston, Los Angeles and San Francisco, equips merchants with an iPad pre-loaded with the company’s application. Restaurants use the application to accept or decline reservations, and then process the check when a diner who made a reservation with Reserve finishes a meal.
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  • a person uses the Reserve app to schedule a reservation at a participating restaurant, they store their credit card information and tipping preferences. At the end of a meal, a server simply selects the reservation, processes the payment, and provides the diner with a small business card reminding them that they paid via Reserve. The company charges diners a flat $5 rate for all transactions.
  • app eliminates the need to wait for a check
  • muted take on surge pricing
  • allows restaurants to accept bids for highly-sought-after reservations, creating a more organic way for businesses to profit on moments of intense demand
  • the company has focused on working with higher-end restaurants as a way to diminish the impact of the startup’s relatively small fee but also as a way to ensure the product was used correctly by restaurants
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    Introducing the new dining app Reserve. It creates a seamless dining experience by storing a customer's credit card info upon reservation and immediately charging it once the meal is completed, also charging the customers' preferred tip. That way customers do not have to wait for the back and forth that occurs once they are done with their meal and servers collect payment. While the idea seems amazing, I am worried about the safety of storing people's credit card information on this app.  I also think that with the tipping already pre-included, the incentive on the wait staff's part to deliver great service is diminished. It is also a negative for the client because even if they are not satisfied with the service (or on the other hand if they feel that their server went above and beyond), they are not able to adjust the pre-arranged tip accordingly.  I do think that it is a great way for restaurants to make a nice profit through bids for "highly-sought-after reservations" because people will be more willing to spend a lot to to ensure they get a table at fancier restaurants. 
ysuarez123

New app rates restaurant noise levels - 0 views

  • Consumers can use social media to rate a restaurant’s food, ambiance or speed of service. Now a new app will allow diners to rate the noise levels at their favorite eatery.The iHEARu app officially launched on Tuesday in San Francisco, the first city in what promoters hope will become a global network to help consumers find “ear-friendly” public places
  • More than 20-percent of the U.S. population has some hearing loss, and one in three people over age 65 have disabling hearing loss, she noted. But noise levels are also a concern for any guest looking to have a quiet business meeting, for example, or for a group looking to hear each other speak.
  • Users can open the app in any restaurant and map it, then press a button to make a recording to determine sound levels. Users can also add comments about their own subjective experience and share it through Facebook or social media.
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  • The app is not designed to punish loud restaurants, but to give consumers crowd-sourced information about the most “ear-friendly” venues or best timing for finding a quiet spot.
  • Someone looking for a brunch spot, for example, could see how noise levels compare at 11:30 a.m. at a rated venue, compared with noon or later, Tremblay said.
  • In addition, restaurants can be certified as ear friendly based on commitment to certain practices, such as being willing to turn down music on request, having rooms or tables in quieter areas, using acoustical tiles or other sound-absorbing materials, sound isolation, table placements or other noise-reducing practices and, of course, being rated well by the app.
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    Being in the food and beverage side of hospitality I tend to post mostly restaurant technology, this one specifically caught my eye as the restaurant I just recently left in New Orleans would always get complaints about how loud it was. With the new app iHEARu, users can measure the decibels in a restaurant as well as track how it changes at different times throughout the day. The app could help users find places to have business meetings, take someone who is hearing impaired, or even help families find a welcoming restaurant if they have younger kids or just patrons in their party who tend to be a bit louder. With the overgrowing effects of social media reviews on restaurants I found this rating system to be mostly beneficial. This would only lower the number of things a guest has to potentially complain about or upset other guests. Often diners don't realize how important noise level is to their experience until is it something that upsets them. Personally if I was going out with just my mom or sister, I might want something quieter so we could catch up, but if we are going out with my entire family we better pick a loud restaurant so we don't get dirty looks when we are inevitably yelling across the table. This app essentially helps all kinds of diners find the right fit for them.
ysuarez123

Want to Relax in a Nice Hotel for 15 Minutes? An App Can Make That Happen - The New Yor... - 0 views

  • By-the-hour hotel rooms aren’t a novel concept.
  • But while these brief rentals are traditionally found at budget hotels, the enterprises today involve higher-end properties and are targeting middle-class to affluent customers for considerably different purposes
  • The guests who might book these rooms, he said, include travelers with layovers, corporate travelers who need a quiet place to work and don’t have an office in town, and locals who are seeking some downtime during the day and find it more convenient to check into a hotel near where they are rather than go back home
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  • Dayuse.com, available for 4,000 hotels in 22 countries, also partners with three- to five-star properties, with a three-hour minimum on reservations.And now, with the app Recharge, users can book rooms by the minute at luxury properties in New York City and San Francisco
  • Recharge’s customers — more than 30,000 as of November — are mostly locals and include mothers who want a clean place to nurse their babies or pump their breast milk, people seeking a quiet space to take a phone call and those seeking a midday reprieve. “We’ve even had fathers who need to change their child’s diaper and would rather do it in a hotel room than in a coffee shop bathroom,
  • According to the company’s research, a 250-room property can get almost 275-rooms’ worth of revenue in one day from these short stays
  • Every hotel listed on Recharge’s app has a service fee, ranging from $30 to $50. The more luxurious the hotel, the higher the fee. After the service fee, per minute prices for the stays range from 50 cents to $2.
  • Recharge is easy to use and has an appealing list of hotels. In a market in which companies sell stays at properties for small chunks of time, the brand’s by-the-minute feature helps it stand out
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    This article focuses on new hotel apps, focusing on Recharge, that let you rent upscale hotel rooms by the minute/hour. As the article states, this is not a new concept and has been offered in the pass usually at motels. This app looks to change the demographic of those looking to rent hotels for a small amount of time. The app is already active in popular cities around the world, they aim to only work with 3-5 star hotels. I downloaded the app and thought the pricing was a little concerning, but it goes back to the demographic the app is targeting. Recharge aims to appeal to travelers with long layovers, business people looking for a quiet spot in between meeting, sight seers that may need a nap, and even mothers looking for a safe place t publicly breastfeed. Their pricing is right in line with their target demographic as the cheapest price is usually around $30 per hour, and there is always a service fee; the author of the article talks about staying in a hotel for 15 minutes and paying $65 dollars. Personally the pricing is a huge setback, but business wise it makes sense. You are covering the cost of housekeeping having to go in and reset the room, and front desk reprogramming the keys/ handling check in and check out. While I think the system could create a bit of a challenge for hotels in terms of making if something is ready and clean or not, it is another opportunity to increase revenues. This app especially during the slow season for hotels, could help them fill their less desired rooms, if only for an hour. It is similar to a restaurant way of thinking "How many times can we flip this table (room) in peak hours". I may not use the app, but if I was traveling with friends and splitting the cost, I would definitely take the opportunity to pay a few bucks to nap in a 5 star resort.
asant318

Airports Are Using 'Smart Glass' to Get Travelers to Spend More on Food and Drinks - Skift - 0 views

  • Dallas-Fort Worth International Airport outfitted one of its gates with a new type of “smart glass” that can adjust for sunlight exposure
  • the product, called View Dynamic Glass, might improve passenger satisfaction
  • It turns out that a cooler, darker bar encourages an extra round or two. Alcohol sales soared 80 percent in October
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  • manufactured by View Inc., a 10-year-old Silicon Valley company that targets commercial offices, hospitals, higher education facilities, airports and other places where customer satisfaction is a priority. French materials giant Compagnie de Saint-Gobain SA has a similar electrochromatic product called SageGlass.
  • The restaurant had approached the airport about its lagging sales, he said, and “they hypothesized that it was too damn hot” for customers to stick around.
  • Remove heat and glare from a glass-ensconced bar and people will dally longer, spending more.
  • reduce light by activating internal shading and, by extension, reducing the ambient temperature.
  • View’s “smart” glass installations all have Internet protocol and electrical power connections to allow for minute adjustments and programming. “It’s changing glass from essentially a dumb product to a smart product,” Bammi said.
  • San Francisco International Airport is spending $3 million for View’s electrochromatic glass in the $2.4 billion overhaul of Terminal 1
  • View pitches its glass to developers and others as a tool to lower heating and cooling costs by as much as 20 percent. Even with installation costs that are 20 percent to 30 percent higher than traditional glass, the expected energy savings over a building’s life make the choice “a no-brainer” for many commercial projects, Bammi said.
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    The article about "smart glass" discusses a new glass product that has Internet protocol and electrical power connections that allow the tinting to be adjusted or follow a program. Mentioned briefly in the article is another electrochromatic glass, SageGlass, produced by the French materials giant, Compagnie de Saint-Gobain SA. The pitch of the American company reviewed in the article, View, is that it will lower temperature control costs by 20% and that installation is also significantly less expensive than traditional glass. When installed as a test for DFW airport the restaurant in that area benefited from the more confortable atmosphere and lingering customers with an increase in alcohol sales of 80%. The intended benefit of saving on cooling cost and customer satisfaction is actually resulting in improved profits, this is the type of green technology that companies will gladly implement, because it helps their bottom line. I think this product is an all around win and improvement for airports, hotels, stadiums and any desitnation that has lots of large windows, the product is cost effective, improves customer satisfaction and increases revenue while using less energy for cooling.
anonymous

How hotels are becoming smarter about waste | Hotel Management - 0 views

  • Resorts, hotels and restaurants generate a lot of waste—from food, packaging, amenity containers, waste water from toilets, kitchens and laundries.
  • Food waste accounts for more than 50 percent of waste in the hospitality industry. In the U.S., more than $218 billion is spent on growing, processing, transporting and disposing of food that is never eaten. This is mostly from homes and the foodservice industry, which includes hotels, with a whopping 70 billion pounds of food wasted every year.
  • The city of San Francisco has taken some of the most significant waste management steps in the country. After adopting a zero-waste policy in 2002, the city partnered with Recology, its long-term materials management service provider, to implement a five-pronged strategy, which is aiming for zero waste by 2020: Create convenient programs Conduct extensive public outreach Provide generator and service provider incentives Process trash to recover materials Adopt waste-reduction policies
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  • Recology provides similar economic incentives through its “pay-as-you-throw” program  in which the less trash a business discards and the more it recycles and composts, the less it pays for pick-up services.
  • “Zero Waste means designing and managing products and processes to systematically avoid and eliminate the volume and toxicity of waste and materials, conserve and recover all resources and not burn or bury them. Implementing Zero Waste will eliminate all discharges to land, water or air that are a threat to planetary, human, animal or plant health.”
  • For business, especially hotels and restaurants, Stephanie Barger director of market development, zero waste programs at the U.S. Green Building Council, emphasized that “zero waste businesses are better businesses—better for themselves, better for customers and the communities in which they operate.”
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    This article goes over the idea of zero waste. It continues on to explain what it means and how hotels are adapting to it.
anonymous

Miami Heat's American Airlines Arena Could Soon Be Renamed FTX Arena - The Next Miami - 0 views

  • A website with the FTX Arena name along with Facebook, Twitter and Instagram profiles have already been registered.
  • FTX is a cryptocurrency exchange with offices in Hong Kong and San Francisco.
  • The company is run by a 28-year-old cryptocurrency trader
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  • The county took over responsibility for the naming rights from the Miami Heat, and agreed to pay the team $2 million per year in exchange for the right to keep any excess income above that amount. Consultants told commissioners that they could expect to earn much more than $2 million for the rights.
  • Miami-Dade turned over the valuable waterfront land for the arena to the Heat at no cost in 1997, and the team also pays no property taxes.
balle028

Feds recover millions from pipeline ransom hackers, hint at U.S. internet tactic - 0 views

  • The FBI was able to seize control of DarkSide's proceeds by gaining access to a central account holding about 63.7 bitcoins, worth around $2.3 million, Deputy Director Paul Abbate said. A court document said that the seizure took place in Northern California, putting it within reach of U.S. law, and that the FBI was able to access the "private key," or password, for one of the gang's bitcoin wallets. It was unclear how the key was compromised.
  • Elvis Chan, an assistant special agent in charge at the FBI's San Francisco office, said in a news call Monday that the funds were specifically seized from hacker subcontractors who had used the DarkSide ransomware to hack Colonial.He declined to give specifics of how the FBI was able to gain access to the wallet, but he said it did not rely on waiting for criminals to use U.S. cryptocurrency services. It did, however, rely on the fact that so much internet infrastructure is based in the U.S., where the FBI can get warrants.
  • Ransomware gangs have been responsible for more than 1,000 hacks worldwide this year, mostly in the U.S., according to figures prepared for NBC News by Allan Liska, an analyst at the cybersecurity company Recorded Future.
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    This Article deals with the hacking of Darkside the hacker group who extorted over 4 million dollars paid in bit coin, this article goes into ho w the FBI was able to get the monies paid back to the company.
nellyvero71

Twitter accounts of Joe Biden, Barack Obama, Elon Musk, Bill Gates, and others apparent... - 0 views

  • Twitter (TWTR) accounts belonging to Joe Biden, Bill Gates, Elon Musk and Apple, among other prominent handles, were compromised on Wednesday and posted tweets that appeared to promote a cryptocurrency scam.
  • Twitter's support account said: "We are aware of a security incident impacting accounts on Twitter. We are investigating and taking steps to fix it. We will update everyone shortly."
  • A little more than an hour after the attack began, Twitter apparently moved to prevent holders of verified accounts from tweeting.
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  • A hack like this is particularly concerning not just because of any financial scam that can be run, but because so many world leaders use Twitter -- and some, like President Donald Trump, use it to announce major policy decisions. A hack that took over an account belonging to one of those leaders could have devastating consequences.
  • "We are aware of today's security incident involving several Twitter accounts belonging to high profile individuals," the FBI's San Francisco field office said in a statement. "The accounts appear to have been compromised in order to perpetuate cryptocurrency fraud. We advise the public not to fall victim to this scam by sending cryptocurrency or money in relation to this incident."
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    The article is about what was happening today with some Twitter accounts, such as Former President Barack Obama, Mike Bloomberg, Bill Gates, Kanye West, Kim Kardashian West, Warren Buffett, and Jeff Bezos. Apparently the accounts were hacked and were asking people for money. It is a clear example of cyber attack with Twitter's account.
anonymous

Shake Shack Gives Self-Service Kiosks a Second Chance - 0 views

  • human intervention actually was totally necessary
  • Shake Shack abandoned the concept
  • some differences from the pilot.
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  • more hybrid concept, offering both cashiers and kiosks.
  • interacting with an actual person
  • use cash if they prefer,
  • San Francisco and Seattle, where labor costs run especially high
  • That’s partly because they’re still accepting cash and party because people’s perception towards automation has shifted since the first iteration
  • And with labor costs continuing to rise, the pressure to automate more and more restaurant operations will increase
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    In 2017, Shake Shack installed it's first self-service kiosk, but quickly removed it due to customers unsatisfaction. A year later, Shake Shack re-installed the sef-service kiosks, but also offered walk up cashiers for those that had trouble with the technology and also wanted to order with a human...plus now they could cash versus credit card only. With increased minimum wage, restaurant labor costs are rising so more self-service kiosks may help restaurants keep those costs lower.
sabrinajalane

https://blog.datumize.com/examples-of-innovation-from-the-hotel-industry - 0 views

This article underlines the importance of innovation in the hotel industry. This article provides five different examples of what market leaders are doing to make their hotels unique. Some are eco-...

technology hospitality hotel tech travel green

started by sabrinajalane on 06 Sep 20 no follow-up yet
Andrea Ruiz

Google Beacons: Is proximity marketing ready to take off in 2020? - 0 views

  • beacon technology needed time to mature and there were a number of integration issues that had to be addressed before it could be widely adopted
  • This means proximity marketing will be a priority for a lot of brands in 2020.
  • One of the most ambitious use cases of beacons has got to be Amazon’s cashierless convenience stores, which have opened up across Chicago, New York, San Francisco and Seattle. Amazon Go stores use beacons to remove the queues and checkouts from every day in-store purchases.
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  • Unfortunately, the first generation of beacons had a number of practical integration problems.
  • Imagine tourists receiving notifications about the nearest landmarks as they travel around London or shoppers seeing a list of a shop’s best offers as they walk past the store. These are the kind of opportunities beacons make possible and there’s a lot of reason to be excited about this technology.
  • sports brand uses more than 40 beacons across a 41,150 square-feet space in the famous Nanjing East Road shopping district to create a seamless shopping experience. The beacons allow customers to pay for goods using Instant Checkout spaces and collect reserved items from lockers at multiple locations.
  • In a practical sense, this means developing apps with beacon integration quickly becomes unmanageable and this is one of the most important solutions Google Beacon Platform provides.
  • As with any kind of marketing strategy, define what your goals are and then determine how you can use the tools at your disposal to achieve them.
amoon008

Tech roundup: New POS systems want to do it all for restaurants - 0 views

  • Toast, went public last week in an offering that valued it at around $30 billion. Meanwhile, two other providers unveiled their own all-in-one systems. Here’s a look:
  • Presto Flex:
  • The company’s new front-of-house ordering tablet can be used to enable pay-at-the-table or as a server handheld, ordering kiosk or drive-thru line buster. It is also voice-enabled, allowing guests or servers to place their order by simply saying it out loud.
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  • he cloud-based system allows servers or guests to initiate the ordering process and guests to pay at the table using their phones. It also integrates with GoTab’s other products such as online ordering and delivery software.
  • GoTab POS:
  • The delivery provider is bringing its technology to the Washington Football Team’s FedExField, allowing fans to order concessions through the Grubhub app or by scanning a QR code at their seat
  • Uber Eats made it easier for users to find nearby food.
  • Councilmember Cherelle Parker has introduced legislation that would remove the end date from the city’s 15% limit on what delivery companies can charge restaurants (10% for delivery and 5% for any other fees). If passed, Philly would join San Francisco and New York as the only U.S. cities to make their pandemic-era fee caps permanent. Delivery providers have sued both cities over those laws. 
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