8 Steps to Implementing a Knowledge Management Program at Your Organization - 2 views
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Carlos Lizarraga Celaya on 21 Apr 14A winning knowledge management program increases staff productivity, product and service quality, and deliverable consistency by capitalizing on intellectual and knowledge-based assets. Many organizations leap into a knowledge management solution (e.g. document management, data mining, blogging, and community forums) without first considering the purpose or objectives they wish to fulfill or how the organization will adopt and follow best practices for managing its knowledge assets long term.