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The focus of this section of the website is an overview of the main phases of an enterprise knowledge management initiative. As well as selecting menu items on the left, you can click on the image below to take you to more information on the main phases (top row) or individual steps (coloured boxes). We also delve into ten topical themes that should permeate the thinking of KM practitioners wanting to achieve successful business outcomes. In addition to the enterprise roadmap, this section of the website will in the future include: Personal toolkit - managing your career in the knowledge economy Team toolkit - how to develop high performance virtual knowledge teams Policy toolkit - the role of governments and international agencies in developing knowledge economies

Knowledge relates to all the capital owned by people and staff of a company: know-how & expertise, competencies, market experiences etc. Knowledge management helps companies turn this human capital into intellectual capital by creating value. Unlike content management, Knowledge Management (KM) is not only about storing documents. It is about increasing people skills and expertise thanks to sharing.

This 10-step Knowledge Management road map will guide you through strategizing, designing, developing, and implementing a KM initiative that delivers business impact. Learn how to build an effective road map for developing an idiosyncratic knowledge strategy that is unique to your company.

Knowledge management in the US Army