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Paul Merrell

U.S. looking at ways to hold Zuckerberg accountable for Facebook's problems - 0 views

  • Federal regulators are discussing whether and how to hold Facebook Chief Executive Mark Zuckerberg personally accountable for the company's history of mismanaging users' private data, two sources familiar with the discussions told NBC News on Thursday.The sources wouldn't elaborate on what measures are specifically under consideration. The Washington Post, which first reported the development, reported that regulators were exploring increased oversight of Zuckerberg's leadership.While Facebook has come under scrutiny for its privacy practices for years, both of the Democratic members of the FTC have said the agency should target individual executives when appropriate.Justin Brookman, a former policy director for technology research at the Federal Trade Commission, or FTC, said Thursday night that while the FTC can name individual company leaders if they directed, controlled and knew about any wrongdoing, "they typically only use that authority in fraud-like cases, so far as I can tell."
Paul Merrell

Federal Trade Commission calls for breakup of Facebook - 0 views

  • The Federal Trade Commission sued to break up Facebook on Wednesday, asking a federal court to force the sell-off of assets such as Instagram and WhatsApp as independent businesses.“Facebook has maintained its monopoly position by buying up companies that present competitive threats and by imposing restrictive policies that unjustifiably hinder actual or potential rivals that Facebook does not or cannot acquire,” the commission said in the lawsuit filed in federal court in Washington, D.C.The lawsuit asks the court to order the “divestiture of assets, divestiture or reconstruction of businesses (including, but not limited to, Instagram and/or WhatsApp),” as well as other possible relief the court might want to add.
  • Attorneys general from 48 states and territories said they were filing their own lawsuit against Facebook, reflecting the broad and bipartisan concern about how much power Facebook and its CEO, Mark Zuckerberg, have accumulated on the internet.
Paul Merrell

US lawmakers unveil a plan to give all Americans a right to online privacy | CNN Business - 0 views

  • wo leading US lawmakers have reached a bipartisan deal that could, for the first time, grant all Americans a basic right to digital privacy and create a national law regulating how companies can collect, share and use Americans’ online data. If it succeeds, the proposal could establish the US equivalent of the European Union’s landmark privacy law known as the General Data Protection Regulation (GDPR), and rein in what privacy advocates say is a lawless and unregulated space where Americans’ personal data can too easily be shared and sold to the highest bidder. The proposed agreement would create an unprecedented, single federal standard governing digital privacy in the United States and reflects a significant breakthrough after years of stalled negotiations between Republicans and Democrats. But it could also override some of the toughest state-based privacy laws in the nation, such as in California.
Paul Merrell

How the GOP muzzled the coalition fighting foreign propaganda on Twitter, Facebook and ... - 0 views

  • A once-robust alliance of federal agencies, tech companies, election officials and researchers that worked together to thwart foreign propaganda and disinformation has fragmented after years of sustained Republican attacks.The GOP offensive started during the 2020 election as public critiques and has since escalated into lawsuits, governmental inquiries and public relations campaigns that have succeeded in stopping almost all coordination between the government and social media platforms.The most recent setback came when the FBI put an indefinite hold on most briefings to social media companies about Russian, Iranian and Chinese influence campaigns. Employees at two U.S. tech companies who used to receive regular briefings from the FBI’s Foreign Influence Task Force told NBC News that it has been months since the bureau reached out. In a testimony last week to the Senate Homeland Security Committee, FBI Director Christopher Wray signaled a significant pullback in communications with tech companies and tied the move to rulings by a conservative federal judge and appeals court that said some government agencies and officials should be restricted from communicating and meeting with social media companies to moderate content. The case is now on hold pending Supreme Court review.“We’re having some interaction with social media companies,” Wray said. “But all of those interactions have changed fundamentally in the wake of the court rulings.”
Gonzalo San Gil, PhD.

Shazam Music Search Alternative For Linux - Freedom Penguin - 0 views

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    "True to its name, instantmusic provides you with the ability to determine the name of a song/artist simply by providing some clues about the song. "
Gonzalo San Gil, PhD.

Solid - 1 views

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    "Solid is an exciting new project led by Prof. Tim Berners-Lee, inventor of the World Wide Web, taking place at MIT and the Qatar Computing Research Institute. The project aims to radically change the way Web applications work today, resulting in true data ownership as well as improved privacy. "
Gonzalo San Gil, PhD.

PC Safety: Best Antivirus for Linux in 2016 - 0 views

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    " Some people will say that you don't need antivirus on a Linux computer. Their reasoning? Look at how few Linux viruses there are, look at how little evidence there is of Linux systems being broken into. True, Linux seems to be the most steadfast of all "
Gonzalo San Gil, PhD.

How to Build Your Twitter Brand in 60 Days - 0 views

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    "One of my favorite things in social media is coming across new faces and new brands. I am intrigued with how they are using Twitter, and, if they get it much faster than I did. I didn't know how to tweet effectively for my first six months on Twitter back in 2009. Yes, its true. However, I recently sat down with businesswoman Jody Barrett. She joined Twitter last Summer, but didn't step up efforts to grow her account until December 1st 2013. This woman is funny, direct, and very aware of the power of social media. She gets it, big time, and it didn't take her six months to understand."
Gonzalo San Gil, PhD.

Stop Watching Us | Stop Watching Us - 0 views

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    "The revelations about the National Security Agency's surveillance apparatus, if true, represent a stunning abuse of our basic rights. We demand the U.S. Congress reveal the full extent of the NSA's spying programs."
Gonzalo San Gil, PhD.

Get a sneak peek review of soon-to-be-release Drupal 8 | opensource.com - 0 views

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    "When it was released in 2011, Drupal 7 was the most accessible open source content management system (CMS) available. I expect that this will be true until the release of Drupal 8. Web accessibility requires constant vigilance and will be something that will always need attention in any piece of software striving to meet the Web Content Accessibility Guidelines (WCAG) 2.0 guidelines."
Gary Edwards

The True Story of How the Patent Bar Captured a Court and Shrank the Intellectual Commo... - 1 views

  • The change in the law wrought by the Federal Circuit can also be viewed substantively through the controversy over software patents. Throughout the 1960s, the USPTO refused to award patents for software innovations. However, several of the USPTO’s decisions were overruled by the patent-friendly U.S. Court of Customs and Patent Appeals, which ordered that software patents be granted. In Gottschalk v. Benson (1972) and Parker v. Flook (1978), the U.S. Supreme Court reversed the Court of Customs and Patent Appeals, holding that mathematical algorithms (and therefore software) were not patentable subject matter. In 1981, in Diamond v. Diehr, the Supreme Court upheld a software patent on the grounds that the patent in question involved a physical process—the patent was issued for software used in the molding of rubber. While affirming their prior ruling that mathematical formulas are not patentable in the abstract, the Court held that an otherwise patentable invention did not become unpatentable simply because it utilized a computer.
  • In the hands of the newly established Federal Circuit, however, this small scope for software patents in precedent was sufficient to open the floodgates. In a series of decisions culminating in State Street Bank v. Signature Financial Group (1998), the Federal Circuit broadened the criteria for patentability of software and business methods substantially, allowing protection as long as the innovation “produces a useful, concrete and tangible result.” That broadened criteria led to an explosion of low-quality software patents, from Amazon’s 1-Click checkout system to Twitter’s pull-to-refresh feature on smartphones. The GAO estimates that more than half of all patents granted in recent years are software-related. Meanwhile, the Supreme Court continues to hold, as in Parker v. Flook, that computer software algorithms are not patentable, and has begun to push back against the Federal Circuit. In Bilski v. Kappos (2010), the Supreme Court once again held that abstract ideas are not patentable, and in Alice v. CLS (2014), it ruled that simply applying an abstract idea on a computer does not suffice to make the idea patent-eligible. It still is not clear what portion of existing software patents Alice invalidates, but it could be a significant one.
  • Supreme Court justices also recognize the Federal Circuit’s insubordination. In oral arguments in Carlsbad Technology v. HIF Bio (2009), Chief Justice John Roberts joked openly about it:
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  • The Opportunity of the Commons
  • As a result of the Federal Circuit’s pro-patent jurisprudence, our economy has been flooded with patents that would otherwise not have been granted. If more patents meant more innovation, then we would now be witnessing a spectacular economic boom. Instead, we have been living through what Tyler Cowen has called a Great Stagnation. The fact that patents have increased while growth has not is known in the literature as the “patent puzzle.” As Michele Boldrin and David Levine put it, “there is no empirical evidence that [patents] serve to increase innovation and productivity, unless productivity is identified with the number of patents awarded—which, as evidence shows, has no correlation with measured productivity.”
  • While more patents have not resulted in faster economic growth, they have resulted in more patent lawsuits.
  • Software patents have characteristics that make them particularly susceptible to litigation. Unlike, say, chemical patents, software patents are plagued by a problem of description. How does one describe a software innovation in such a way that anyone searching for it will easily find it? As Christina Mulligan and Tim Lee demonstrate, chemical formulas are indexable, meaning that as the number of chemical patents grow, it will still be easy to determine if a molecule has been patented. Since software innovations are not indexable, they estimate that “patent clearance by all firms would require many times more hours of legal research than all patent lawyers in the United States can bill in a year. The result has been an explosion of patent litigation.” Software and business method patents, estimate James Bessen and Michael Meurer, are 2 and 7 times more likely to be litigated than other patents, respectively (4 and 13 times more likely than chemical patents).
  • Software patents make excellent material for predatory litigation brought by what are often called “patent trolls.”
  • Trolls use asymmetries in the rules of litigation to legally extort millions of dollars from innocent parties. For example, one patent troll, Innovatio IP Ventures, LLP, acquired patents that implicated Wi-Fi. In 2011, it started sending demand letters to coffee shops and hotels that offered wireless Internet access, offering to settle for $2,500 per location. This amount was far in excess of the 9.56 cents per device that Innovatio was entitled to under the “Fair, Reasonable, and Non-Discriminatory” licensing promises attached to their portfolio, but it was also much less than the cost of trial, and therefore it was rational for firms to pay. Cisco stepped in and spent $13 million in legal fees on the case, and settled on behalf of their customers for 3.2 cents per device. Other manufacturers had already licensed Innovatio’s portfolio, but that didn’t stop their customers from being targeted by demand letters.
  • Litigation cost asymmetries are magnified by the fact that most patent trolls are nonpracticing entities. This means that when patent infringement trials get to the discovery phase, they will cost the troll very little—a firm that does not operate a business has very few records to produce.
  • But discovery can cost a medium or large company millions of dollars. Using an event study methodology, James Bessen and coauthors find that infringement lawsuits by nonpracticing entities cost publicly traded companies $83 billion per year in stock market capitalization, while plaintiffs gain less than 10 percent of that amount.
  • Software patents also reduce innovation in virtue of their cumulative nature and the fact that many of them are frequently inputs into a single product. Law professor Michael Heller coined the phrase “tragedy of the anticommons” to refer to a situation that mirrors the well-understood “tragedy of the commons.” Whereas in a commons, multiple parties have the right to use a resource but not to exclude others, in an anticommons, multiple parties have the right to exclude others, and no one is therefore able to make effective use of the resource. The tragedy of the commons results in overuse of the resource; the tragedy of the anticommons results in underuse.
  • In order to cope with the tragedy of the anticommons, we should carefully investigate the opportunity of  the commons. The late Nobelist Elinor Ostrom made a career of studying how communities manage shared resources without property rights. With appropriate self-governance institutions, Ostrom found again and again that a commons does not inevitably lead to tragedy—indeed, open access to shared resources can provide collective benefits that are not available under other forms of property management.
  • This suggests that—litigation costs aside—patent law could be reducing the stock of ideas rather than expanding it at current margins.
  • Advocates of extensive patent protection frequently treat the commons as a kind of wasteland. But considering the problems in our patent system, it is worth looking again at the role of well-tailored limits to property rights in some contexts. Just as we all benefit from real property rights that no longer extend to the highest heavens, we would also benefit if the scope of patent protection were more narrowly drawn.
  • Reforming the Patent System
  • This analysis raises some obvious possibilities for reforming the patent system. Diane Wood, Chief Judge of the 7th Circuit, has proposed ending the Federal Circuit’s exclusive jurisdiction over patent appeals—instead, the Federal Circuit could share jurisdiction with the other circuit courts. While this is a constructive suggestion, it still leaves the door open to the Federal Circuit playing “a leading role in shaping patent law,” which is the reason for its capture by patent interests. It would be better instead simply to abolish the Federal Circuit and return to the pre-1982 system, in which patents received no special treatment in appeals. This leaves open the possibility of circuit splits, which the creation of the Federal Circuit was designed to mitigate, but there are worse problems than circuit splits, and we now have them.
  • Another helpful reform would be for Congress to limit the scope of patentable subject matter via statute. New Zealand has done just that, declaring that software is “not an invention” to get around WTO obligations to respect intellectual property. Congress should do the same with respect to both software and business methods.
  • Finally, even if the above reforms were adopted, there would still be a need to address the asymmetries in patent litigation that result in predatory “troll” lawsuits. While the holding in Alice v. CLS arguably makes a wide swath of patents invalid, those patents could still be used in troll lawsuits because a ruling of invalidity for each individual patent might not occur until late in a trial. Current legislation in Congress addresses this class of problem by mandating disclosures, shifting fees in the case of spurious lawsuits, and enabling a review of the patent’s validity before a trial commences.
  • What matters for prosperity is not just property rights in the abstract, but good property-defining institutions. Without reform, our patent system will continue to favor special interests and forestall economic growth.
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    "Libertarians intuitively understand the case for patents: just as other property rights internalize the social benefits of improvements to land, automobile maintenance, or business investment, patents incentivize the creation of new inventions, which might otherwise be undersupplied. So far, so good. But it is important to recognize that the laws that govern property, intellectual or otherwise, do not arise out of thin air. Rather, our political institutions, with all their virtues and foibles, determine the contours of property-the exact bundle of rights that property holders possess, their extent, and their limitations. Outlining efficient property laws is not a trivial problem. The optimal contours of property are neither immutable nor knowable a priori. For example, in 1946, the U.S. Supreme Court reversed the age-old common law doctrine that extended real property rights to the heavens without limit. The advent of air travel made such extensive property rights no longer practicable-airlines would have had to cobble together a patchwork of easements, acre by acre, for every corridor through which they flew, and they would have opened themselves up to lawsuits every time their planes deviated from the expected path. The Court rightly abridged property rights in light of these empirical realities. In defining the limits of patent rights, our political institutions have gotten an analogous question badly wrong. A single, politically captured circuit court with exclusive jurisdiction over patent appeals has consistently expanded the scope of patentable subject matter. This expansion has resulted in an explosion of both patents and patent litigation, with destructive consequences. "
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    I added a comment to the page's article. Patents are antithetical to the precepts of Libertarianism and do not involve Natural Law rights. But I agree with the author that the Court of Appeals for the Federal Circuit should be abolished. It's a failed experiment.
Gonzalo San Gil, PhD.

TTIP Transparency in Practice | SumOfUs.org - 0 views

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    "TTIP or no TTIP -- our representatives in the European Parliament (MEPs) will play a crucial role when it comes to deciding whether this historic trade deal between the US and EU will become reality. With our democracy on the line and our health and environmental standards up for negotiation -- it couldn't be more vital for our MEPs to know exactly what they'll have to decide on. EU Commissioners say they're giving access to MEPs, but we know it's just not true. Share this infographic to make sure people all over Europe understand just how undemocratic this trade deal is."
Gary Edwards

The Future of the Desktop - ReadWriteWeb by Nova Spivak - 0 views

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    Excellent commentary from Nova Spivak; about as well thought out a discussion as i've ever seen concerning the future of the desktop. Nova sees the emergence of a WebOS, most likely based on JavaScript. This article set off a fire storm of controversy and discussion, but was quickly lost in the dark days of late August/September of 2008, where news of the subsequent collapse of the world financial system and the fear filled USA elections dominated everything. Too bad. this is great stuff. ..... "Everything is moving to the cloud. As we enter the third decade of the Web we are seeing an increasing shift from native desktop applications towards Web-hosted clones that run in browsers. For example, a range of products such as Microsoft Office Live, Google Docs, Zoho, ThinkFree, DabbleDB, Basecamp, and many others now provide Web-based alternatives to the full range of familiar desktop office productivity apps. The same is true for an increasing range of enterprise applications, led by companies such as Salesforce.com, and this process seems to be accelerating. In addition, hosted remote storage for individuals and enterprises of all sizes is now widely available and inexpensive. As these trends continue, what will happen to the desktop and where will it live?" .... Is the desktop of the future going to just be a web-hosted version of the same old-fashioned desktop metaphors we have today? ..... The desktop of the future is going to be a hosted web service ..... The Browser is Going to Swallow Up the Desktop ...... The focus of the desktop will shift from information to attention ...... Users are going to shift from acting as librarians to acting as daytraders. ...... The Webtop will be more social and will leverage and integrate collective intelligence ....... The desktop of the future is going to have powerful semantic search and social search capabilities built-in ....... Interactive shared spaces will replace folders ....... The Portable Desktop ........ The Sma
Gary Edwards

Under the Covers: Alfresco's SharePoint Services (WSS) Killer - 0 views

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    Reverse engineering the MS Office SharePoint Protocol: CMSwire has a good review of Alfresco's latest feature, the repurposing of MSOffice as an editing and collaboration front end for the Alfresco Open Web Content Management System.
    Microsoft ha sof course been very busy re-purposing MSOffice as a front end editor - shared collaboration space for their own MOSS WebStack - CMS. Thanks to the EU, Microsoft was forced to publicly disclose integration and interop methods used to wire together MOSS. Alfresco seized the disclosure to create their own re-purposing.
    IMHO, this is exactly how the Microsoft monopoly needs to be cracked. Instead of replacing MSOffice at great cost and disruption to business users, tap into the same re-purposing methods Microsoft uses as they try to shift that monopoly center from the desktop to a proprietary MS Web.
    "... The Office SharePoint Protocol is one of the big achievements that Alfresco has come out with to sell Alfresco Share as a true viable alternative to SharePoint in the enterprise....
    "... Microsoft Office is still the most widely used productivity suite in organizations today. That's a huge reason why SharePoint has been so successful - Microsoft created a protocol to enable Office to interact directly with SharePoint. This means you don't have to leave the discomfort of our Office application to create, edit and manage documents and calendar events in SharePoint." For Alfresco, the break came when Microsoft released a number of technical specifications to the public (including the spec for SharePoint 2007) in the name of interoperability. Alfresco used this information to implement the Office and SharePoint protocols as a compatible server - thus the same functionality users get working between Office and SharePoint, they can now also get natively with Office and Alfresco.
Gary Edwards

Bad News for SaaS: The Microsoft Office Barrier Locks in Business Processes | "RE: Why ... - 0 views

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    I doubt that MSOffice ODF will make a difference. ODF was not designed to be compatible with MSOffice, and conversion from native binary to ODF will result in a serious loss of fidelity and business process markup. If the many ODF pilots are an indication, the real killer is that application specific processing logic will be lost on conversion even if it is Microsoft doing the conversion to ODF. This logic is expressed as scripts, macros, OLE, data binding, media binding, add-on specifics, and security settings. These components are vital to existing business processes. Besides, Microsoft will support ISO 26300, which is not compatible with the many aspects of ODF 1.2 currently implemented by most ODF applications. The most difficult barrier to entry is that of MSOffice bound business processes so vital to workgroups and day-to-day business systems. Maybe the report is right in saying that day-to-day business routines become habit, but not understanding the true nature of these barriers is certain to cloud our way forward. We need to dig deeper, as demonstrated by the many ODF pilot studies.
Gary Edwards

Ephox EditLive! - Online html editor and web content management software - 0 views

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    Web Content Editing Made Simple Only EditLive! offers true ease of use with enterprise capabilities. It is the ideal solution for editing rich HTML documents in CMS, wikis, blogs, email and more. Give your content authors an editing solution that they will actually use. The Word-like interface makes content creation easy for business users who know nothing about HTML and want to keep it that way.
Gary Edwards

Collaboration Is At The Heart Of Open Source Content Management -- Open Source Content ... - 0 views

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    As the economy tanks, open source proponents reflexively point to the low capital costs of acquiring open source software. But big customers want more than a bargain. They also want better. Thus, collaboration is more than just staying true to the open source credo of community and cooperation. It's also a smart business move. Drupal and Alfresco show us why.
Gary Edwards

Red 4.0 - A Full Ruby Runtime in Your Browser « Trek - 0 views

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    Javascript has a major advantage of being (likely) the most installed programming language in history. It's experiencing a renaissance lately where people actually learning it, not just copying code found on someone's website. ECMAScript Harmony will bring some much needed fixes to the language (although I think ECMAScript 4 would have been a true game-changer for the web). Regardless, until we have more mature tools for sever- and DB-side javascript, Javascript is really a browser language (and faces an army of entrenched programmers who'd rather use some other language). To the second argument, I say: Javascript is an amazing language, but you can't declare it off limits to people who prefer other languages. Programming is about choice. On the server we get to use whatever combinations of web server, database, programming language, and development environment we like. Not so for the browser. We're stuck with Javascript whether we like it or not. We can't stay away from it, we can't use something else. Everyone who dislikes working in Javascript is perfectly justified because he has no other avenue. When all browsers support and are prepackaged with VMs for many languages, I'll be the first to sound the clarion: if you don't like JS, get the hell away from it. Until then, you're stuck with us and we're stuck with you. To the third: again, it's really all about to choice. If you prefer Javascript keep using it, make it better, steal ideas from other languages, and seed the community with new ideas of your own. Nobody will complain about a better overall development community. If you'd like to see Red in Python, PHP, C#, or language X then steal Jesse's code. Red was a herculean effort on Jesse's part. I know he's worked on nothing else for two months and future ports of Red to other languages will benefit from this effort.
Paul Merrell

American Surveillance Now Threatens American Business - The Atlantic - 0 views

  • What does it look like when a society loses its sense of privacy? <div><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=%2F4624%2FTheAtlanticOnline%2Fchannel_technology&t=src%3Dblog%26by%3Drobinson-meyer%26title%3Damerican-surveillance-now-threatens-american-business%26pos%3Din-article&sz=300x250&c=285899172&tile=1" title=""><img style="border:none;" src="http://pubads.g.doubleclick.net/gampad/ad?iu=%2F4624%2FTheAtlanticOnline%2Fchannel_technology&t=src%3Dblog%26by%3Drobinson-meyer%26title%3Damerican-surveillance-now-threatens-american-business%26pos%3Din-article&sz=300x250&c=285899172&tile=1" alt="" /></a></div>In the almost 18 months since the Snowden files first received coverage, writers and critics have had to guess at the answer. Does a certain trend, consumer complaint, or popular product epitomize some larger shift? Is trust in tech companies eroding—or is a subset just especially vocal about it? Polling would make those answers clear, but polling so far has been… confused. A new study, conducted by the Pew Internet Project last January and released last week, helps make the average American’s view of his or her privacy a little clearer. And their confidence in their own privacy is ... low. The study's findings—and the statistics it reports—stagger. Vast majorities of Americans are uncomfortable with how the government uses their data, how private companies use and distribute their data, and what the government does to regulate those companies. No summary can equal a recounting of the findings. Americans are displeased with government surveillance en masse:   
  • A new study finds that a vast majority of Americans trust neither the government nor tech companies with their personal data.
  • According to the study, 70 percent of Americans are “at least somewhat concerned” with the government secretly obtaining information they post to social networking sites. Eighty percent of respondents agreed that “Americans should be concerned” with government surveillance of telephones and the web. They are also uncomfortable with how private corporations use their data: Ninety-one percent of Americans believe that “consumers have lost control over how personal information is collected and used by companies,” according to the study. Eighty percent of Americans who use social networks “say they are concerned about third parties like advertisers or businesses accessing the data they share on these sites.” And even though they’re squeamish about the government’s use of data, they want it to regulate tech companies and data brokers more strictly: 64 percent wanted the government to do more to regulate private data collection. Since June 2013, American politicians and corporate leaders have fretted over how much the leaks would cost U.S. businesses abroad.
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  • What does it look like when a society loses its sense of privacy? <div><a href="http://pubads.g.doubleclick.net/gampad/jump?iu=%2F4624%2FTheAtlanticOnline%2Fchannel_technology&t=src%3Dblog%26by%3Drobinson-meyer%26title%3Damerican-surveillance-now-threatens-american-business%26pos%3Din-article&sz=300x250&c=285899172&tile=1" title=""><img style="border:none;" src="http://pubads.g.doubleclick.net/gampad/ad?iu=%2F4624%2FTheAtlanticOnline%2Fchannel_technology&t=src%3Dblog%26by%3Drobinson-meyer%26title%3Damerican-surveillance-now-threatens-american-business%26pos%3Din-article&sz=300x250&c=285899172&tile=1" alt="" /></a></div>In the almost 18 months since the Snowden files first received coverage, writers and critics have had to guess at the answer. Does a certain trend, consumer complaint, or popular product epitomize some larger shift? Is trust in tech companies eroding—or is a subset just especially vocal about it? Polling would make those answers clear, but polling so far has been… confused. A new study, conducted by the Pew Internet Project last January and released last week, helps make the average American’s view of his or her privacy a little clearer. And their confidence in their own privacy is ... low. The study's findings—and the statistics it reports—stagger. Vast majorities of Americans are uncomfortable with how the government uses their data, how private companies use and distribute their data, and what the government does to regulate those companies. No summary can equal a recounting of the findings. Americans are displeased with government surveillance en masse:   
  • “It’s clear the global community of Internet users doesn’t like to be caught up in the American surveillance dragnet,” Senator Ron Wyden said last month. At the same event, Google chairman Eric Schmidt agreed with him. “What occurred was a loss of trust between America and other countries,” he said, according to the Los Angeles Times. “It's making it very difficult for American firms to do business.” But never mind the world. Americans don’t trust American social networks. More than half of the poll’s respondents said that social networks were “not at all secure. Only 40 percent of Americans believe email or texting is at least “somewhat” secure. Indeed, Americans trusted most of all communication technologies where some protections has been enshrined into the law (though the report didn’t ask about snail mail). That is: Talking on the telephone, whether on a landline or cell phone, is the only kind of communication that a majority of adults believe to be “very secure” or “somewhat secure.”
  • (That may seem a bit incongruous, because making a telephone call is one area where you can be almost sure you are being surveilled: The government has requisitioned mass call records from phone companies since 2001. But Americans appear, when discussing security, to differentiate between the contents of the call and data about it.) Last month, Ramsey Homsany, the general counsel of Dropbox, said that one big thing could take down the California tech scene. “We have built this incredible economic engine in this region of the country,” said Homsany in the Los Angeles Times, “and [mistrust] is the one thing that starts to rot it from the inside out.” According to this poll, the mistrust has already begun corroding—and is already, in fact, well advanced. We’ve always assumed that the great hurt to American business will come globally—that citizens of other nations will stop using tech companies’s services. But the new Pew data shows that Americans suspect American businesses just as much. And while, unlike citizens of other nations, they may not have other places to turn, they may stop putting sensitive or delicate information online.
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