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Frank Hamm

Enterprise 2.0 SUMMIT on 10 - 12 November, 2009 - 2 views

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    "The Enterprise 2.0 SUMMIT is organized by Kongress Media and was first been held at CeBIT 2008. The event is about how corporations have to change to be more productive as well as innovative and competitive for their markets by the use of social software. With the presentation of European and international best-practices coupled with a gathering of the international expert's community the Enterprise 2.0 SUMMIT is helping participants in gaining new ideas and inspiration for their projects as well as learning about the real-life opportunities and challenges. The upcoming conference is held on November 11 & 12th, 2009 in Frankfurt with additional pre-conference seminars on November 10th." With Lee Bryant, Markus Bentele, Betrand Duperrin, Craig Hepburn, Dion Hinchcliffe, Oliver Marks, Mark Masterson, Frank Schönefeld, Simon Wardley, Gil Yehuda and others With best practises from * CSC * Dassault Systems * Deutsche Bundeswehr * ISO * Lago * National Suisse * Otto Group * SUN Microsystems * Westaflex
Frank Hamm

E2.0 Summit, gender and leadership « Modesty 3.0 - 1 views

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    @Modesty__ "Last week I was attending the Enterprise 2.0 summit in Frankfurt. The conference had some good topics on the agenda, and it made me reflect, both during the conference but also in retrospect by reading the really good blog-posts which has been written."
Yan Thoinet

Enterprise 2.0 SUMMIT: E2.0 SUMMIT - 0 views

  • Conference ProgramExclusive insights from best practices and international keynotes give an overview about the status-quo and the future of this topic.
Yan Thoinet

Parlons wiki : CeBIT 2008 et AUG Paris - padawan.info/fr - 0 views

  • Parlons wiki : CeBIT 2008 et AUG Paris Je serai la semaine prochaine au CeBIT pour deux conférences, et un focus particulier sur les wikis d’entreprise avec deux exemples de wikis que j’ai réalisés pour mes clients : Mardi au Enterprise 2.0 Summit, Cédric Blum de SFR Service Client va présenter le wiki pilote utilisé dans le contexte du service client Mercredi au Forum Content Management Arena@CeBIT, je présenterai le wiki que j’ai réalisé pour Publicis Consultants Ces deux wikis ont été réalisés avec Confluence d’Atlassian. Vous aurez une autre occasion d’entendre ces deux cas présentés en juin pendant l’Atlassian User Group Paris que je co-organise avec Publicis Consultants et Atlassian. Si vous êtes dans les parages, venez dire bonjour :-). Publié le 29 février 2008 dans Informatique
Christophe Deschamps

Beyond Enterprise 2.0 ROI, evaluation and management of knowledge in the workplace - 0 views

  • It is common knowledge that “what you can’t measure, you can’t manage”. And because knowledge is intangible by nature, it is not measurable and therefore not manageable.  This argument is seated in a fundamental law of Science. Consequently, the only way to move forward is to rematerialise knowledge, which we do by transforming knowledge into information or data.
  • Social computing helps transform tacit knowledge into formal transferable knowledge. This is why social software fundamentally complements existing organisational information architecture, as well as provides a constructive replacement for email, which is often considered a silo because of its overtly individualistic nature.
  • Today, ROI is the iconic, easy-to-catch and use wording for a much significant concern: evaluation. ROI is one tiny piece of a real big puzzle. ROI is an indicative ratio commonly used to anticipate the financial impact of decisions. It is a simplistic rendering of a very complex set of parameters.
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  • * New metrics. Because we deal with different stuff, we need to invent metrics that are relevant to what we are trying to follow and drive. For social software, one can start with the usual web and online community metrics. Some new initiatives, such as Me-trics, open doors to more in-depth analytics that are worth considering (with a barrage of ethical considerations however).
  • In fact, calculating the ROI on social software is complicated to the point that economically it is unrealistic to do so. Instead of an estimation a posteriori a pilot phase, ROI as it is commonly referenced in the “Enterprise 2.0″ scene is pure guess and absolute non-sense in most cases.
  • Why Balanced Score Cards? For four reasons: 1. Kaplan & Norton have escaped the collusion of measurement and quantity. Measurement is not necessarily quantitative. That is a common source of confusion and of inefficiencies in numerous parts of human activity (to name a few: reporting (exhaustiveness), research (methodology), education (elite creation via selection on maths)). Measurement can be qualitative (see  Georgescu Roegen work if you’re curious). It is no surprise if numerous initiatives in intellectual capital used Balanced Score Cards 2. Balanced Score Cards are notably visual, which is not so with quantitative ratios.  That visual characteristic invites greater meaning and relevance. 3. Balanced Score Cards are heterogeneous and are therefore a more natural receptacle for a) qualitative and quantitative analytics and b) can encompass a variety of topics. In this regard, one can build official reporting encompassing both physical and knowledge activities. 4. Balanced Score Cards are aggregative so that one can build reports from various levels in the organisations. Coupled with its heterogeneous nature (previous point), one can build reports for HR, Marketing, Finance, … under the same format and surface analytics at one or many levels. The result is that some knowledge related metrics can climb the hierarchy up to the summit.
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