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Christophe Gauthier

Ten Leading Business Intelligence Software Solutions - 2 views

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    "Ten Leading Business Intelligence Software Solutions By Thor Olavsrud May 5, 2010 The Business Intelligence software market is shaping up as a David vs. Goliath struggle. Behemoths like Microsoft, Oracle and IBM offer feature-rich BI suites along with their many other enterprise software products. Meanwhile, pure-play business intelligence software vendors -- such as MicroStrategy and Tableau -- have avid followers and are known for innovating around new features and quickly adjusting to the shifting marketplace. Why is this important? Because Business Intelligence software is used to extract data from disparate sources -- spreadsheets, databases and other software programs -- inside companies and then analyze that business data to better understand a firm's internal and external strengths and weaknesses. A business relies heavily on this data. Bottom line: Business intelligence software enables managers to better see the relationship between different data for critical decision-making -- particularly opportunities for innovation, cost reduction and optimal resource deployment. The list below includes ten industry-leading BI solutions, from vendors large and not-so-large. If you're looking for a bird's eye view of this rapidly evolving market, the following condensed portraits should help. Business Intelligence Software: Ten Solutions Note: This list is NOT ordered "best to worst." The question of what business intelligence software solution is best for a given company depends on an entire matrix of factors. This list is simply an overview of BI solutions, with the debate about quality left to individual clients. SAP Crystal Reports Crystal Reports is part of SAP's Business Objects portfolio of business intelligence software solutions. It allows users to graphically design interactive reports and connect them to virtually any data source, Microsoft Excel spreadsheets, Oracle databases, Business Objects Enterprise business views and local file system info
Miguel Membrado

ThoughtFarmer Blog » Best Enterprise 2.0 Launch Ever? Penn State's ThoughtFar... - 0 views

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    a case study of enterprise 2.0 implementation (1500 users)
Christophe Deschamps

5 Factors to Consider When Selecting Enterprise Social Tools - 0 views

  • Know what you want to achieve with your initiative. Social media tools can achieve a huge range of different tasks, from better internal collaboration to lead generation. What does your firm need to do?
  • Understand your organization’s culture and leadership. Social media won’t change an organization’s culture. Understanding the culture and leadership of your organization will have a huge impact on your requirements, choice of tool and how to implement and configure it.
  • Listen, watch, understand and interview or survey the constituent base that will be asked to participate in your social initiative. It’s important to figure out how your new social initiative will be received and used by the people you hope will utilize it. Make sure you have involvement and buy-in at an early stage, and understand your users’ needs.
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  • Ensure that you have an effective resource and content plan in place to manage your community. Your new social software can enable an existing community or form new ones, but in order to be successful, communities need ongoing cultivation. Make sure that you have the resources and a plan in place to cultivate your community.
  • Initiate conversations with your legal, HR and IT teams early on, in order to understand the limitations and risks that may be associated with your initiative. As with any new business initiative, you should make sure that you understand the risks involved with implementing social software.
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    What factors should you consider when selecting an enterprise social media tool for your business?
Christophe Deschamps

Linear is Not Always Best - 0 views

  • Users say they know what they want until they get it, and then they want something different.‘
  • I could talk with the users in their own language; go away and develop a module with real data; and create reports, monitoring screens and other processes based on a synthesis of my knowledge, the stated needs of the client and my knowledge of the technology.  The application would work in novel ways, users would find new ways of working, and modifications would be agreed upon.  Over the course of a year, a powerful application emerged that was very different from anything that either the user or I could have defined.
  • In many ways, this is a textbook description of how to implement social media tools within the enterprise.  Work iteratively with your users, create opportunities to learn from each other and from the tool using a series of “safe-fail” experiments, stay in beta for as long as it takes to reflect user reality in your tool, and don’t be afraid to step off the straight and narrow path of linear thinking.  To be clear, this is not a recommendation that you abandon all logic in your design and implementation.  Rather, it is a reminder that there can be great beauty and greater rewards in following a more circuitous route.
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    Implémenter les technologies sociales dans l'entreprise
Christophe Deschamps

IndustryWeek : Seven Strategies for Implementing a Successful Corporate Wiki - 0 views

  • Integrate the wiki as one of several important tools in an organization's IT collaboration architecture.Understand the wiki "rules of conduct" and ensure they are monitored and enforced.Optimize the use of wikis for collaborative knowledge creation across geographically dispersed employees, and for crossing divisional or functional boundaries, in order to gain insights from people not previously connected.Assign a champion to each wiki and have that champion observe contributions that people make to the wiki; the champion will help foster employees who adopt the important "shaper" role within the wiki.Recognize that the most difficult barrier to cross in sustaining a wiki is convincing people to edit others' work; organizations should ask their champion and managers to help with this.Recognize that a significant value of wikis comes from embedding small software programs into the wiki that structure repetitive behavior. Some include organizing meeting minutes, rolling up project status or scheduling meetings. Ask wiki participants to keep watching for repetitive activity to evolve and enhance wiki technology.Understand wikis are best used in work cultures that encourage collaboration. Without an appropriate fit with the workplace culture, wiki technology will be of limited value in sharing knowledge, ideas and practices.
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    Tout est dans le titre
Christophe Deschamps

Enterprise Web 2.0: Building the Next-Generation Workplace - the Driving Force behind J... - 0 views

  • Building on the somewhat vague and yet particular usage of the term 'Web 2.0', 'Enterprise Web 2.0' describes a fresh, and some would say new, approach to the design and provision of business applications that incorporates aspects such as social networking, collaboration, and real-time communication. In addition, Enterprise Web 2.0 focuses a great deal of attention on the user's 'experience' or 'joy of use' -- something of a novelty in enterprise IT these days. By comparison, when Butler Group talks about 'Enterprise 2.0', we are focusing on the composition and architecture of the IT ecosystem, and the associated business models that will support Enterprise Web 2.0 applications.
  • Enterprise Web 2.0 is very much concerned with the user experience of corporate systems and applications, and on extracting business value from the social contributions and interactions of the organisation's various stakeholders.
  • The management of customer relationships continues to remain pivotal for most organisations, and so the social aspects of Web 2.0 are mirrored in the corporate world of Enterprise Web 2.0
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  • Workforce mobility and changing communication patterns are two more trends that are driving change at the infrastructure layer, and so unified communication and collaboration requirements form an important part of Enterprise 2.0 strategy.
  • Enterprise Web 2.0 might be about putting the user (i.e. employee, customer, or stakeholder) first, but in order to do so it also requires supporting technology. And so at the IT infrastructure level, Enterprise 2.0 means Internet Protocol (IP) everywhere -- voice, video, and data. Enterprise 2.0 also means, 'open' standards rather than proprietary or 'closed' systems. Furthermore, Enterprise 2.0 technology means user-driven technology and not IT-driven technology.
  • Having accepted the fact that 'processes' means 'people', then we have to look for ways in which these people (i.e. processes) can self-organise and reference one another. Then, where possible, we need to somehow incapsulate the processes into a set of business services. One day (we might call it Web 3.0), Artificial Intelligence (AI) will enable organisations to do with computers that which they do via human beings today, but until that day arrives, organisations must do more to aid interdepartment and inter-company collaboration. Workflow has not yet figured largely in the consumer-oriented world of Web 2.0, but Butler Group sees this as pivotal when considering Enterprise Web 2.0.
  • Today applications that embody processes are built by IT professionals, but tomorrow they will be built by a new breed of power user, using mashup builders, software agents, and other Web 2.0 technologies.
  • Business and IT managers must therefore prepare themselves for the new generation of power user who will be creating mashups and situational applications that have a far broader impact than the typical spreadsheet macro of yesteryear, and that if organisations are to avoid a proliferation of unmanageable, siloed, micro-applications, then they must blend the power of personal productivity with an appropriate management layer and a degree of central oversight.
  • Web 2.0 is no longer PC-centric.
  • It is clearly a mistake to think that Web 2.0 is all about technology, and likewise Enterprise Web 2.0, but it is also a mistake to dismiss the technology altogether. Therefore, selecting and implementing enterprise social software solutions, next-generation collaboration solutions, and Rich Internet Applications requires careful thought, consideration, and planning.
  • The driving force behind just about every aspect of Enterprise Web 2.0, is of course, the user -- something that has not always ranked highly on the list of priorities for corporate IT mangers -- and so the challenge for all forward-looking organisations is to refocus on this aspect of their IT strategies.
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    Nouvelle étude de Research & Markets. Pas mal d'infos dans cette synthèse. User-centric
Yan Thoinet

untitled - 0 views

  • Driving successfully web 2.0 into the enterprise
  • A lot of companies are currently planning their web 2.0 strategies and are discovering the opportunities as well as facing the challenges of adopting these technologies in the workplace.
  • Making this type of initiative a success requires aligning the following critical aspects: senior management commitment and involvement, internal communication, company’s culture and organisational change, providing incentives and recognition, and finally selecting the appropriate infrastructure.
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  • The business case, system adoption and issues around fragmentation are typical pain points that companies are dealing with as far as Enterprise 2.0 implementation is concerned.
  • business strategy, aligned with clearly defined outcomes & objectives, and supported by organisational structures, company's culture and adapted technologies.
Yan Thoinet

» Nine ideas for IT managers considering Enterprise 2.0 | Enterprise Web 2.0 ... - 1 views

  • In addition to Web 2.0 itself however, we have two more important enterprise software trends: Office 2.0 and Enterprise 2.0, coined by Ismael Ghalimi and Andrew McAfee respectively.  Office 2.0 represents the increasing use of browser-based software in the office, while Enterprise 2.0 is more Web 2.0-ish in that it specifically describes the use of freeform, emergent, social software to conduct collaboration and share knowledge.
  • Specifically this means the fact that corporate information tends to be non-shared by default, that the easiest productivity tools to use are the ones that have very little collaboration built-in, and that the information that does exist is often impossible to find and is often structured in some formal, centrally controlled way.
    • Yan Thoinet
       
      Very true.
  • Certainly, increased transparency, some loss of control over information flow, and outright abuse of low-barrier Intranet publishing tools gives enterprise IT and business leaders pause for thought.
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  • And while some of it must remain under strict control, particularly in public companies, much of it is unnessarily — and usually to a fault — hidden, unreused, and unexploited.
    • Yan Thoinet
       
      Unexploited sources. Action: Implement a Wiki so as to share and keep up to date this wealth of information e.g. manuals, meeting agenda, minutes of meeting. This would act as the memory of the enterprise
  • Explain the reasoning behind retaining more knowledge, in making it public, searchable, and organizing it via tagging.  Describe the benefits of being able to access much fresher and more up-to-date information elsewhere in the organization because their colleagues are managing more of their projects, tasks, and other work via social tools. 
  • Provide useful templates for common activities and reference material such as projects, tasks, resource management, policies, procedures, standards, and so on.  You still have to keep template layouts and template usage simple; excessive structure tends to kill the golden goose of contributions quickly.  But a little basic structure goes a long way and prevents contributors from having to figure out how to structure all the white space and provide a simple layer of consistency.
  • The enterprise has not caught up, largely because most enterprise information doesn't allow a hyperlink structure, and links aren't encouraged very much when it does
  • setting up blog and wiki directories as well as good enterprise search based on link ranking (which is what Google does to make the right information come up in the first few pages of search results.) 
  • Provide your own search engine in the tools only if you must.
  • Create an internal Wikipedia that contains a seperate copy of all Intranet content and let users edit away.
  • This boils down to having some form of moderation, either human or automated, to ensure that the level of discourse remains at some bare minimimum acceptable standard. 
  • A high-profile executive sponsor that obviously uses the tools can also help in a big way.
  • Triggering an Enterprise 2.0 ecosystem quickly is likely an early activity driver.  This can mean a lot of things but the link structure of Web tools allows information to quickly flow, circulate, and mesh together.  You can leverage this in a almost infinite number of ways to drive user activity, interesting content, create awareness of what the company is "thinking", and more.  For example, create a blog for every employee in the company and mail the link to them with instructions on how to use it. >  Create a social bookmarking site for the enterprise where everyone can see what is being bookmarked by everyone else that day. >  Create an internal Wikipedia that contains a seperate copy of all Intranet content and let users edit away. >  The possibilities are endless and provide a much greater number of "entry points" where people can get started with these tools.
  • The problems will be with the business culture, not the technology. 
  • For example, create a blog for every employee in the company and mail the link to them with instructions on how to use it. 
  • Create a social bookmarking site for the enterprise where everyone can see what is being bookmarked by everyone else that day.
  • , the real issue, day in and day out, with getting Enterprise 2.0 to take off is to educate, evangelize, demonstrate, and most importantly, evolve the interface and structure of your tools until you pick the right formula that resonates with your audience.
  • Allowing the output of SQL queries to be inserted into wikis when they load, calling Web services or using Flash badges that access data resources can turn Enterprise 2.0 tools from pure knowledge management into actual hybrids of software and data
  • And the reverse should be true as well, getting data back out into traditional tools including Office documents, PDFs, and XML must be easy to inspire trust and lower barriers to use.
Yan Thoinet

Mes prévisions pour 2.0 08 | Bloc Note de Bertrand DUPERRIN - 0 views

  • au départ des projets localisés, sans grans bénéfices mais faciles à mettre en place, pour en arriver à la redéfinition du périmètre business, qui offre d’immenses bénéfices pour une transformation de grande ampleur.
  • une affaire de productivité et de coûts…)
Miguel Membrado

10 Important Questions about Implementing Enterprise 2.0 - 0 views

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    thanks to Bertrand
Pierre Varinard

The FASTForward Blog » Implementing Enterprise Wikis at Océ: Enterprise 2.0 B... - 0 views

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    Exemple d'implémentation de wikis en entreprise
Eric Delcroix

A PRACTICAL GUIDE TO IMPLEMENTING WEB 2.0 (AKA SOCIAL NETWORKING TOOLS) IN YOUR ORGANIZ... - 0 views

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    "A lot of organizations are struggling with what to do with a host of costly, high-maintenance technologies that they have introduced in the last decade, hoping these technologies would produce (a) improved internal productivity, and (b) better relationships with customers ..."
Ray Dacteur

When Your Company Culture Isn't Ready for Social Media - The Conversation - Harvard Bus... - 6 views

  • The company implements an internal-only social networking platform that allows rating, tagging, and comments on products and services. A new service, offered by HR, receives very low ratings and negative, but not mean-spirited, comments. The head of HR requests that all the comments and the ratings be taken down. Would your company approve this request?
Christophe Deschamps

Portals and KM: Forrester on Enterprise 2.0 for KM Professionals - 1 views

  • Some of these tools can be cloud based but they also need to be business based.
  • They picked the same 11 technologies studied in the vendor report: blogs, forums, mashups, microblogs, podcasts, prediction markets, RSS, social bookmarks, social networks, widgets, and wikis
  • But microblogging will only become valuable to the enterprise once it truly integrates with other enterprise processes and applications, and only after a whole set of additional tools are added to help filter content and refine the value of aggregated information.
    • Christophe Deschamps
       
      Est-ce vraiment la solution? Est-ce que l'intérêt du micro-blogging n'est pas justement dans le fait de plugger ces solutions sur l'existant et d'attendre... Micro-blogging as usual.
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  • On the other hand, in talking with a few implementers, they have not yet seen the big wave of demand for enterprise 2.0 tools.
  • I think the preconditions for making microblogging useful will appear sooner than later
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    Bill Ives revient sur un rapport de Forrester consacré aux technologies du web social pour l'entreprise qui s'adresse aux responsables KM et souligne les opportunités qu'ils peuvent en tirer.
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