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hansel molly

Great Remote Computer Support Services - 3 views

Computer Support Professional offers unrivaled online computer support services that gave me the assurance that my computer is in good hands. Every time I needed the help of their computer support ...

computer support enterprise 2.0

started by hansel molly on 06 Jun 11 no follow-up yet
seth kutcher

Remote Online PC Support I Can Rely On - 1 views

I availed of the remote computer support services of Remote Computer Support Site because their services are proven to be very fast and accurate. They have expert online computer tech professiona...

remote computer support

started by seth kutcher on 12 Sep 11 no follow-up yet
helen hunt

Quality Computer Help Desk Support Services - 1 views

I am so thankful with HelpVirtualDeskSupport help desk support services. They help me fixed my computer. Their PC help desk support specialists really know what they are doing. HelpVirtualDeskSup...

help desk support enterprise 2.0

started by helen hunt on 07 Jun 11 no follow-up yet
shayne mosley

Getting Used to Help and Support - 1 views

I have never been used to getting help and support with all my problems. But when it comes to computer problems, I am glad Computer Tech Help And Support is helping me out. Whenever my PC is in tr...

help and support enterprise 2.0

started by shayne mosley on 07 Jun 11 no follow-up yet
hansel molly

Easy Access to Computer Support Professionals - 1 views

I have an online business and I use my computer all the time to monitor my sales and do my accounting, of course. Lately, I have been experiencing computer trouble and I cannot just let anyone fix ...

computer support enterprise 2.0

started by hansel molly on 08 Jul 11 no follow-up yet
shalani mujer

One on One Professional Online Tech Support - 3 views

I love working with these guys. Their tech support technicians are very professional and polite. They offer one-on-one tech support. They listen to what your issues are, diagnose what your problem ...

tech support enterprise 2.0

started by shalani mujer on 06 Jun 11 no follow-up yet
Christophe Gauthier

Ten Leading Business Intelligence Software Solutions - 2 views

itmanagement.earthweb.com/...ligence-Software-Solutions.htm

secafi meslectures logiciel BI business intelligence analytics

shared by Christophe Gauthier on 16 Oct 10 - No Cached
  • Christophe Gauthier on 16 Oct 10
     
    "Ten Leading Business Intelligence Software Solutions By Thor Olavsrud May 5, 2010 The Business Intelligence software market is shaping up as a David vs. Goliath struggle. Behemoths like Microsoft, Oracle and IBM offer feature-rich BI suites along with their many other enterprise software products. Meanwhile, pure-play business intelligence software vendors -- such as MicroStrategy and Tableau -- have avid followers and are known for innovating around new features and quickly adjusting to the shifting marketplace. Why is this important? Because Business Intelligence software is used to extract data from disparate sources -- spreadsheets, databases and other software programs -- inside companies and then analyze that business data to better understand a firm's internal and external strengths and weaknesses. A business relies heavily on this data. Bottom line: Business intelligence software enables managers to better see the relationship between different data for critical decision-making -- particularly opportunities for innovation, cost reduction and optimal resource deployment. The list below includes ten industry-leading BI solutions, from vendors large and not-so-large. If you're looking for a bird's eye view of this rapidly evolving market, the following condensed portraits should help. Business Intelligence Software: Ten Solutions Note: This list is NOT ordered "best to worst." The question of what business intelligence software solution is best for a given company depends on an entire matrix of factors. This list is simply an overview of BI solutions, with the debate about quality left to individual clients. SAP Crystal Reports Crystal Reports is part of SAP's Business Objects portfolio of business intelligence software solutions. It allows users to graphically design interactive reports and connect them to virtually any data source, Microsoft Excel spreadsheets, Oracle databases, Business Objects Enterprise business views and local file system info
john sega

Reliable Desktop Computer Support Services - 1 views

My friend is having an issue with her desktop computer so I told her to ask the help of DesktopComputerSupports. They offer accurate and reliable desktop computer support services! So she called D...

desktop computer support enterprise 2.0

started by john sega on 11 Jul 11 no follow-up yet
sandy bass

Working with Desktop Support Professionals - 2 views

In today's competitive e-business landscape, I simply cannot go out of business because of downtime due to computer glitches or issues. So before it comes knocking on my door, I subscribe at Online...

desktop support enterprise 2.0

started by sandy bass on 07 Jun 11 no follow-up yet
Hachan A

Working with Desktop Support Professionals - 0 views

In today's competitive e-business landscape, I simply cannot go out of business because of downtime due to computer glitches or issues. So before it comes knocking on my door, I subscribe at Online...

Desktop Support

started by Hachan A on 12 May 11 no follow-up yet
jameswaltz

Desktop Support to Keep My PC Running Fast - 1 views

I have been subscribing to desktop support from OnlineDesktopSupport for almost a year already. I dit it because I need to keep my PC running fast. If I have a slow computer, I will not be able to ...

desktop support

started by jameswaltz on 12 Sep 11 no follow-up yet
shalani mujer

Enjoying Worry-Free Computer Use - 1 views

As an executive of a medium-sized company in Oakland, life has always been hectic to me except on weekends. Nevertheless, when I have some work that needs to be rushed, I am forced to do it at home...

tech support enterprise 2.0

started by shalani mujer on 08 Jul 11 no follow-up yet
sandy bass

The Reliable Desktop Support Technicians - 1 views

My desktop computer is so slow. It took me five minutes just to boot it and another minutes to open a website. Then my boyfriend told me to call OnlineDesktopSupport. He said they offer the best d...

desktop support enterprise 2.0

started by sandy bass on 11 Jul 11 no follow-up yet
cecilia marie

Remote PC Support: Convenient and Fast - 1 views

I was visiting my grandparents in the country one day. They own a personal computer at their house which they usually use for making important documents. One one of our visits, I used it to check m...

remote pc support

started by cecilia marie on 04 Nov 11 no follow-up yet
john sega

Online Threats and Dangers - 2 views

I downloaded an audio file from an unpopular website, when I opened it my computer crashed and since then, I have troubles turning it on because it would no longer display the correct desktop setti...

Desktop Computer Support enterprise 2.0

started by john sega on 07 Jun 11 no follow-up yet
shalani mujer

Reliable and Fast Online Computer Tech Support - 1 views

I love watching movies and I usually get them online. There was this one time that my computer automatically shut down while downloading a movie. Good thing I was able to sign up with an online ...

online computer tech support

started by shalani mujer on 10 Nov 11 no follow-up yet
Tyme 2.0

Online Meeting, Web Conferencing, Desktop Sharing and Remote Support with Mikogo - 0 views

www.mikogo.com/...what-is-mikogo

2.0 outils collaboratif partage fichier entreprise ecran web

shared by Tyme 2.0 on 06 Dec 09 - Cached
  • Tyme 2.0 on 06 Dec 09
     
    Mikogo is an easy-to-use cross-platform desktop sharing tool, ideal for web conferencing, online meetings or remote support, with up to 10 others participants. Iit's FREE for both commercial and private use. There's also a "portable " version. The organiser/presenter must register, but presenter ( could be another participant) and the viewer participants don't need, they just have to know the session ID Mikogo is a BeamYourScreen company product
  • Tyme 2.0 on 06 Dec 09
     
    Une application trés facile à mettre en place avec un collaborateur ou un client, trés facile à utiliser et qui fera gagner beaucoup de temps : Un partage d'écran vaut mieux qu'un long discours au téléphone !
shai edrote

They Are the Best Computer Tech Specialists - 1 views

I called Fix Slow Computer Today because I wanted them to fix slow computer fast. I need their expert computer tech specialist to help me with my slow PC problem. I heard they are the best and trus...

Fix Slow Computer

started by shai edrote on 13 Jul 11 no follow-up yet
Christophe Deschamps

La collaboration… une fumisterie ? - 8 views

www.debaillon.com/...a-collaboration-une-fumisterie

ib entreprise 2.0 2010 PRO

shared by Christophe Deschamps on 07 Nov 10 - No Cached
Ako Z°om liked it
  • Le Web social montre la voie à de nouvelles manières de faciliter l’échange de savoir, tant à l’intérieur qu’à l’extérieur de nos organisations, mais les comportements collaboratifs, indispensables à l’éclosion de modes de travail en accord avec la nouvelle économie en réseau qui est en train de se dessiner, ne sont présents (voire même imaginables) que chez bien peu d’entre nous.
  • Des milliers de pages Facebook sont créées chaque jour au nom de la promesse presque toujours fallacieuse de construire des communautés.
  • Ce dont nous avons besoin n’est pas de forcer l’adoption de nouvelles pratiques dans des structures conservatrices, mais de faciliter leur diffusion, par l’utilisation et la modification de mécanismes existants, quoique latents, pour permettre l’émergence de nouvelles pratiques.
  • ...9 more annotations...
  • La véritable collaboration requiert non seulement le développement d’un environnement collectif favorable, mais aussi de la confiance. Le problème est que la confiance est une qualité en voie de disparition. Les marques ne peuvent prétendre ignorer que les clients leur font chaque année de moins en moins confiance, et que cette érosion de la confiance s’exprime partout, y compris sur les médias sociaux. Dans les entreprises, le niveau de confiance est encore plus bas. Le micro-management, l’évaluation continue basée sur la performance dans des environnements de travail prédéfinis, la pression hiérarchique et économique, ont gravement endommagée la confiance parmi les employés. Dans la plupart des cas, la collaboration est une fumisterie.
  • Les travailleurs du savoir doivent continuellement pouvoir disposer de nouvelles ressources, tandis que travail et apprentissage doivent se fondre en un flux continu. Mais, alors que si peu d’entreprises sont suffisamment mûres pour accepter et adopter cette complexité et ainsi redéfinir le travail en termes de flux fluide et collaboratif, comment pouvons-nous aider et accompagner les autres ?
  • Un tel modèle facilite l’adoption de pratiques collaboratives, mais ne tient compte ni des relations réelles entre les membres d’une entreprise et du manque sous-jacent de confiance, ni d’un des défauts majeurs des processus business : les «socialiser» permet plus facilement de prendre en compte les opérations floues ou incertaines, une approche voisine de celle des Barely Repeatable Processes de Thingamy, mais ne fonctionne pas correctement lorsque l’issue elle-même est incertaine. Les processus fonctionnent lorsque le résultat en est prévisible, ce qui est de moins en moins le cas.
  • Les communautés de pratiques, qui développent avec le temps de véritables comportements collaboratifs et adaptatifs, reposent bien plus sur la passion, la patience et l’implication que sur les technologies 2.0. Elles fonctionnent généralement bien en ligne lorsqu’elles fonctionnent bien hors ligne.
  • Ces relations ne sont pas basées sur une transaction, mais reposent sur la valeur que les entreprises peuvent créer en aidant les clients à résoudre les problèmes qu’ils rencontrent dans leur vie quotidienne, en leur proposant de meilleurs produits et services. Le Web social facilite cette logique à dominante service, permettant de recueillir davantage d’informations à partir des interactions entre les individus (c’est ce à quoi s’emploie le CRM Social). La mise en place de ce type de relation est un pré-requis de la collaboration, dont le but ultime est la co-création de valeur.
  • Plutôt que d’aider leurs clients à faire ce qu’ils ont à faire en entretenant une interaction constante, beaucoup de fonctions support les mettent au bout d’un entonnoir orienté processus. Par exemple, la DSI formalise en vain ses relations avec ses clients internes à travers la gestion des exigences, malgré leur inaptitude avérée à résoudre des problèmes réels en temps réel.
  • Redéfinir le client interne en suivant une logique orientée service permettrait de jeter les bases organisationnelles de la collaboration. La plupart des services en bénéficierait; les Ressources Humaines, par exemple, pourrait mettre en place un vrai développement de carrière, au-delà des référentiels métiers et fonctions.
  • Que se passerait-il si les managers considéraient leurs équipes comme des clients ? Faciliter la tâche de ses subordonnés et observer la manière dont ils les gèrent…
  • Je crois que l’application en interne de ce que nous apprenons à faire vis-à-vis de nos clients externes fournit une solution concrète à la préparation du changement vers une entreprise collaborative, pour la grande majorité des entreprises pour qui la collaboration est une fumisterie. Je ne propose pas de modèle, juste un appel au passage à l’acte. Pour faciliter la diffusion de pratiques collaboratives, redéfinissons le client interne, et tenons en compte de la même manière que nous devons à présent tenir compte des clients de nos marques.
  • Christophe Deschamps on 07 Nov 10
     
    Texte essentiel de @tdebaillon
  • Ako Z°om on 10 Dec 10
     
    Bravo, une grande part de ces constats est faire un pas dans une conscience de soi et de son impact sur la société. Les entreprises sont les ultimes clés, aussi je vous propose de penser en terme d'entreprise civile... voir ici: http://www.facebook.com/topic.php?uid=67036426665&topic=8274 le groupe ADN2 .. don t vous pourrez constater qu'il n'y a pratiquement jamais d'intervenants ou de critiques constructives (c'est à dire basée sur ce que l'autre pose comme support ou erreur à corriger.). souvent les forums sont au plus près de ce que les gens arrivent à faire: parler dans leur coin et corriger un par un.. mais il est vrai qu'il y a toujours un aspect "virtuel" sur ce qui est déposé en commun. Or c'est à partir du moment où nous pourrons affirmer travailler en efforts personnels pour des projets communs que nous pourrons parler de réelle collaboration. La différence entre "participer" à un débat en y déposant son avis (et donc d'en recevoir sa propre satisfaction egotiste) ET tenter de construire afin d'affiner et d'optimiser une réponse, en théorie comme en concret est vicieuse: la forme prime encore parce qu'apposer sa signature est devenu le gage d'un "pseudo-engagement, proche de ce que les gouvernances actuelles nous sommes de faire: voter" : cela se rejoint parfaitement dans un lien direct.
Christophe Deschamps

Enterprise Web 2.0: Building the Next-Generation Workplace - the Driving Force behind J... - 0 views

www.marketwatch.com/...story.aspx

entreprise 2.0 etudes knowledge workers

shared by Christophe Deschamps on 07 Oct 08 - Cached
  • Building on the somewhat vague and yet particular usage of the term 'Web 2.0', 'Enterprise Web 2.0' describes a fresh, and some would say new, approach to the design and provision of business applications that incorporates aspects such as social networking, collaboration, and real-time communication. In addition, Enterprise Web 2.0 focuses a great deal of attention on the user's 'experience' or 'joy of use' -- something of a novelty in enterprise IT these days. By comparison, when Butler Group talks about 'Enterprise 2.0', we are focusing on the composition and architecture of the IT ecosystem, and the associated business models that will support Enterprise Web 2.0 applications.
  • Enterprise Web 2.0 is very much concerned with the user experience of corporate systems and applications, and on extracting business value from the social contributions and interactions of the organisation's various stakeholders.
  • The management of customer relationships continues to remain pivotal for most organisations, and so the social aspects of Web 2.0 are mirrored in the corporate world of Enterprise Web 2.0
  • ...8 more annotations...
  • Workforce mobility and changing communication patterns are two more trends that are driving change at the infrastructure layer, and so unified communication and collaboration requirements form an important part of Enterprise 2.0 strategy.
  • Enterprise Web 2.0 might be about putting the user (i.e. employee, customer, or stakeholder) first, but in order to do so it also requires supporting technology. And so at the IT infrastructure level, Enterprise 2.0 means Internet Protocol (IP) everywhere -- voice, video, and data. Enterprise 2.0 also means, 'open' standards rather than proprietary or 'closed' systems. Furthermore, Enterprise 2.0 technology means user-driven technology and not IT-driven technology.
  • Having accepted the fact that 'processes' means 'people', then we have to look for ways in which these people (i.e. processes) can self-organise and reference one another. Then, where possible, we need to somehow incapsulate the processes into a set of business services. One day (we might call it Web 3.0), Artificial Intelligence (AI) will enable organisations to do with computers that which they do via human beings today, but until that day arrives, organisations must do more to aid interdepartment and inter-company collaboration. Workflow has not yet figured largely in the consumer-oriented world of Web 2.0, but Butler Group sees this as pivotal when considering Enterprise Web 2.0.
  • Today applications that embody processes are built by IT professionals, but tomorrow they will be built by a new breed of power user, using mashup builders, software agents, and other Web 2.0 technologies.
  • Business and IT managers must therefore prepare themselves for the new generation of power user who will be creating mashups and situational applications that have a far broader impact than the typical spreadsheet macro of yesteryear, and that if organisations are to avoid a proliferation of unmanageable, siloed, micro-applications, then they must blend the power of personal productivity with an appropriate management layer and a degree of central oversight.
  • Web 2.0 is no longer PC-centric.
  • It is clearly a mistake to think that Web 2.0 is all about technology, and likewise Enterprise Web 2.0, but it is also a mistake to dismiss the technology altogether. Therefore, selecting and implementing enterprise social software solutions, next-generation collaboration solutions, and Rich Internet Applications requires careful thought, consideration, and planning.
  • The driving force behind just about every aspect of Enterprise Web 2.0, is of course, the user -- something that has not always ranked highly on the list of priorities for corporate IT mangers -- and so the challenge for all forward-looking organisations is to refocus on this aspect of their IT strategies.
  • Christophe Deschamps on 07 Oct 08
     
    Nouvelle étude de Research & Markets. Pas mal d'infos dans cette synthèse. User-centric
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