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The author is Associate Provost and Executive Director of the Center for New Designs in Learning and Scholarship at Georgetown University. The author refers to Clayton Christensen's "disruptive innovation" term to refer to the recent changes in higher education. The author argues that a key source of disruption in higher education is coming not from the outside, but from internal practices. This administrator points to the increase in experiential modes of learning, how education is moving from "margin to center", which proves to be powerful in the quality and meaning of the undergraduate experience as well as the way business is conducted. The author refers to the National Survey of Student Engagement (NSSE) and its publishing of a "high impact practice" list, strategies which are connected with high retention and persistence rates, such as undergraduate research, service/community-based learning, and global learning. These practices also have a significant influence because they increase (according to George Kuh) student behaviors that lead to meaningful learning outcomes. The author summarizes how technologies can play a key role as new digital, learning, and analytics tools make it possible to mimic some features of high impact activity inside classrooms, changing when and how students can engage in course content. Since the greatest impact on learning is in the innovative, integrative, and socially networked experiences, then the author argues that faculty and staff need to re-create dimensions of these experiences by bridging the classroom with life outside of it. He concludes that connections between integrative thinking, or experiential learning, and the social network should no longer be an afterthought, but the connection that should guide and reshape learning in higher education. This article would be most useful for administrators and faculty who inform decisions related to technology infrastructure and tools for teaching and learning.

The New York Times dubbed 2012 "the year of the MOOC" and throughout 2013 universities and colleges of every size and shape scrambled to make sense of the phenomena of massive open online courses (MOOC). Some institutions gambled big on MOOCs, thinking that the massive online format would ease crowded classrooms and cut down the cost of paying faculty (adjunct and otherwise) to teach hundreds of students the same required content. San Jose State was one such institution, taking the risk of placing freshmen into a MOOC for a basic math course, a project which had disastrous results. In this article, Georgia Tech explains how they intend to continue applying MOOCs to solve campus problems, citing the San Jose State case as an example of what not to do. GA Tech announced in 2013 that they were going to offer a master's degree via MOOC, one of the first credit bearing MOOC-to-degree programs in the country. While MOOC interest has waned since the start of 2014, GA tech continues their work, with a waiting list of applicants ready to jump into the next MOOC-to-degree cohort. This articles serves as an example of managing emerging technology and GA Tech leadership is a group of individuals to monitor as the next few years roll out. Does the program continue? Do graduates succeed? Can the school sustain the program? Does the school launch addition programs following that model? Do other schools make a similar attempt? Any research that comes of the GA Tech endeavor will be interesting.

Since 2002, the New Media Consortium has partnered with experts in the field of educational technology, including the Educause Learning Initiative (ELI), to conduct a Delphi study and generate its annual Horizon Report on emerging trends in educational technology. The report, widely considered a respectable analysis of issues and a guide to addressing those issues, is disseminated with a Creative Commons open license for public distribution and consumption. Key themes in the NMC Horizon Report include: Infrastructure, leadership, organizational strategies, teaching and learning, curricular content, and assessment (pg. 4). The framework of the report includes sections on policy, leadership and practice (pg. 6). The report includes references for further reading on every issue presented. The references are evidence of the research conducted by the panelists involved in developing the annual report. Trends are also described as short term, mid term or long term trends, helping the reader estimate the impact of the trends on existing campus IT issues and initiatives. Some of the trends in the 2014 report support trends identified by EDUCAUSE and Gartner, while others are unique. Social media is an issue in the NMC report, but not the others, while assessment strategies using student data and technology are common among all three. The Horizon Report is unique in its daring presentation of topics that challenge conventional thought about higher education. The report predicts a significant threat to higher ed coming from online learning and emerging models of formal education. The report also highlights the power and impact of data - from learning analytics to predictive instructional models - that seem to transfer authority from professors to technology and technologists. There is a lot to consume in the Horizon Report. Analysis can be augmented with blogs and conference proceedings which review the report in part or in whole. Reading the report and supporting re

The author is a faculty member at the City University of New York. Through this article, she describes her interest in a question based on a study that was conducted with a college-wide committee of faculty, administrators, and staff in a survey method to discover the priorities of the faculty, in further development of excellence in teaching and learning. Of the 155 survey respondents, 22 selected a question, "In what ways do we weigh the political, ethical and economic implications of technological platforms against their pedagogical potential, and how can we model these kinds of complex decisions for our students?". Through this question, the author points out an existing challenge associated with the moral dilemmas emerging from the current increase of technological innovation, including the abuse of technology, as seen through revealing video postings, invasion of privacy, cyber-bullying, and identity theft. She continues to bring up that these challenges cause a harm to society and controversy among stakeholders. The author suggests that a new set of rules, laws, policies, and procedures should be created to guide and protect the rights of individuals in this new technological environment. The author recommends that higher education faculty and administration should take a leadership role in the study of applications of ethics in higher education. The author introduces two previously proposed bills, Stop Online Piracy Act (SOPA, 2011) and Protect Intellectual Property (IP) Act of 2011, both of which were rejected by the American public because of the fear of censorship. According to the article, the 112th Congress postponed action on both bills. The conflict addressed by the two bills addresses financial accountability issues. Once settled, the bills will set the tone for how the next generation, of high school and college graduates will address copyright and intellectual property issues. The author proposes that administrators and faculty should guide the

Historical perspective of the higher ed CIO. Examines the role of the CIO approximately 10 years after the job gained a foothold. Important for context on the topic of the role of the higher ed CIO. Information includes survey data about the responsibilities and job duties of the developing role. Value lies in the literature dating back earlier than the date of this publication for more information and a deeper historical perspective. Of note, even then CIOs were concerned about their place within the organization and their professional growth as well as being able to manage campus IT in the future with considerations for rapid growth and adoption by all campus users and commercialization of computing resources. These concerns are present today, in current literature suggesting that ongoing research and inquiry is necessary to ensure the health of the profession. Additionally, the struggle to maintain adequate footing in both the administrative and the academic side of the college was present then as it is today, suggesting that the CIO is truly unique in comparison to other "C" level positions.

Most in attendance at the December symposium believe Kirschner and Stimpson would argue drastically different positions on online education. Both women attended online courses in an effort to better understand the experience, and were asked to reflect on those experiences at the symposium. Surprisingly, Kirschner and Stimpson felt similarly on a few major areas.  Stimpson completed a creative writing course through the University of Phoenix. Following her online experience, Stimpson argues the diminishing presence of faculty will deteriorate the dignity of the teaching profession and higher education as a whole. Those following trends and experts in higher education expected most of Stimpson's comments. Kirschner's role in the initial developments of online education led those at the symposium to expect her to fervently defend massive online courses. Surprisingly, Kirschner agreed with many of Stimpson's points, admitting face-to-face instruction is preferable to online education. Kirschner's comments alluded to her belief that brick and mortar institutions offer an educational experience superior to those offered through online programs.  Kirschner 's opinion differs from Stimpson only on her belief that technology and online education will make significant improvements over the years to come. Those improvements will aid in education instruction within online programs as well as on-ground courses. Stimpson believes the focus needs to be on the quality of instruction and presence of faculty support and communication, something not found in her online course. The similarities in both women's perspectives caught many at the symposium off-guard, but highlight the ever-changing nature of online education and its supporters.

Gene Wade, the creator of University Now, in an educational entrepreneur. A subsidiary of Wade's University Now, called New Charter University, uses similar education principles as Western Governors University, but with a different pricing model. New Charter University offers online, self-paced courses for $796 a semester. Students are able to sample courses for free and pay the enrollment fees in order to receive credit. The University is nationally accredited, offering associates, bachelors, and masters' degrees. When a student enrolls in a course, he or she takes an entrance exam, determining ability to understand course material. If the student proves knowledge mastery of some or all of the course topics, he or she is waived of completing that portion of the coursework.  Wade believes Pell Grants and access to student loans have led to the ever-increasing cost of college. New Charter University makes higher education affordable, while also convenient. A few questions tied to New Charter University's success still remain. Will employers value degrees offered through the University? Will the University obtain regional accreditation, allowing for credits to transfer to most colleges and universities across the country? Will students enroll in high numbers? Regardless of the future of New Charter University, Wade and his colleagues are collecting as much data on their students as possible. Tracking students allows University Now to better understand how students learn online, allowing new programs and technologies to enhance the online education model.

Coursera, one of the largest education companies offering online courses, claims to be content in building their user base without earning profits. Venture capitalists continue to invest in massive open online classes, however, without generating revenue, the investments may begin to wane. For now, elite colleges and universities, in addition to for-profit educational companies, will continue to offer online classes for free, while searching for a margin for profitability. A few sources for revenue have been considered. One of the most promising sources is the payment of licensing fees paid by other institutions to use "courses in a box" or video tutorials complementing currently offered courses. Another possible source of revenue is the sale of high-achieving student data. Corporate employers, such as Facebook and Twitter, can buy information on high-performing students studying specific subjects. A third option for profit generation is charging for credit-baring courses. The American Council on Education is reviewing a variety of courses offered through Coursera to determine if the courses are college credit worthy.  No steady revenue source has been identified in connection with massive open online classes, yet. While different organizations and institutions continue to find a way to profit from highly accessible online education, the user base will continue to increase. Hopefully, in addition to finding a mode of revenue, courses may be offered for college credit and the completion rate of MOOCs will increase. The current completion rate of MOOCs is 10%. 

Joshua Kim, the Director of Learning and Technology for the Master of Health Care Delivery Science program at Dartmouth College, often writes for Inside Higher Ed. In this article, Kim shares ten questions posed to him by Rachel Hanel, a student and employee at Kaplan University. Hanel presented ten questions to Kim based on his experience with learning management systems (LMS).  Kim believes higher education institutions should based their LMS selection off of the quality of the product, the quality of the company, and the size of the user community, not just price. Kim also points out the direct and indirect costs associated with each LMS must be evaluated before making a decision. Students are looking for an LMS utilized by faculty members, while faculty members have a wide range of requests from an LMS, making the selection of a LMS for a college or university difficult. A few products and services to watch break into the LMS market over the next few years are Instructure Canvas, OpenClass, and Coursekit, in addition to Moodle and Blackboard, whom already hold most of the market share. According to Kim, institutions should put education first when reviewing LMSs. College and university personnel, specifically those looking to switch or add a LMS, are the intended audience. 

Published in a technology review journal through Massachusetts Institute of Technology, a marriage of technology and higher education is present. The intended audience is those interested in technology, as well as the world of higher education.  Although the article is titled The Crisis in Higher Education, a real sense of crisis is only found in the last few paragraphs.  Carr spends the majority of the article describing recent advances that have been made in technology influencing higher education. Two separate innovations and advances will soon combine in the future to bring online and technology-assisted education to a new level: massive open online courses (MOOCs) and software programs that collect data and analyze student learning behaviors in order to offer individualized teaching and tutoring.  While MOOCs, offered through organizations such as Coursera, Udacity, and edX, are testing the best way to present information to large groups of students located all over the world, they are also collecting learning behavior data at the same time. Software programmers are using their own data, combined with the data from MOOCs, to help develop more intuitive programs to aid in online learning. Critics argue that online classrooms cannot compare with conversations in on-ground classes or the relationship between a faculty member and a student on campus. The future of higher education is unknown, but Carr believes technology is leading the way. One of the main concerns regarding the adoption of new technology is campuses will rush into using it without researching the best options and ways to implement.  

Marla Clark, an editor at EdTech magazine, covers the four most effective, and highest in priority, IT investments in the United States in 2012. Clark uses data from a variety of IT surveys, collecting information from more than 550 college and university IT administrators. The intended audience is anyone interested in technologies influencing higher education. The first technology described is the mobile application. More than 60% of the campuses participating in the survey embrace mobility within their IT structure. Public universities lead with more than 77% offering mobile apps in connection with the institution, with private schools at 67%. The second efficient technology is cloud adoption. While many colleges and universities have been slow to transition to cloud technologies, those that have, are utilizing the options more fully. Now institutions are moving calendars and learning management systems to the cloud, instead of just storage and archival materials. Integration of IT into classroom/course instruction is the third item on top of colleges and universities' priority list. 74% of the institutions participating in the survey indicated curriculum integration is a top priority for the next few years. Finally, almost exactly half of the colleges and universities surveyed believe massive open online courses are a viable course delivery module. Of the 50% that look favorably on massive open online classes, more than 60% are unsure of how to earn revenue using the technology.

In this case study, the author, a faculty member of a liberal arts college at a major university, explains how a near disaster influenced significant administrative change. Case studies like these illustrate not only the principles of managing technology but highlight the importance of aligning IT initiatives with administrative needs. When the campus advising office flooded, student records were in jeopardy. Not only were student files in danger of being lost due to water damage, services rendered by the department were affected by the loss of the work space. Digital file management and portability became part of a disaster recovery plan developed after the flood. The case also provides examples of how a shift in business practices opens avenues for further change, such as staff being able to meet with students outside of the office because of digital records being more portable and staffers being able to work from home which helped maintain productivity when the office was closed due to weather or other unforeseen circumstances.

Edited by then president of EDUCAUSE, this book is a collection of case studies and reflections on practice from the field of higher education information technology management. Oblinger's objective was to provide evidence of impact in regards to adoption and successful implementation of campus technologies. The format allows campus leadership and IT professionals to examine the challenges and issues associated with higher ed IT through the lens of their peers at other institutions. The variety of cases shows similarities and differences among institutional types. Valuable as a snapshot of what was happening at the time of its publication for perspective and context as well as to question whether strategies are effective, or not, over time.

Both an examination of the history of higher education and a review of popular instructional methods from the days of Aristotle through to day, this paper introduces a meek "call to action" by the authors. They charge that change is needed and they outline the reasons why in a thoughtful and gentle way, an approach that is very different from Clay Christensen, and encourage exploration of emerging technologies to manage that change. Their approach is less threatening than others (like Christensen) and rather than claim that technology is the driver of change, they simply detail the history of education and conclude that it is simply time to change because of who we are in our modern global society. The authors include models on new governance in higher ed that embrace technology to improve teaching and learning and they outline issues about which they feel institutions should be most concerned. Although gentle throughout, compared to Christensen, they drive home the same point: if institutions don't begin changing to meet the needs of today's learners, today's workplace and today's uber-connectedness they will fail to meet their missions.

InCommon is a nonprofit group that offers software to colleges and universities with a shared standard allowing for secure single sign-on. Vendors collaborate with InCommon, allowing for seamless transmission of information from one college to a variety of vendors. Using InCommon allows institutions to streamline their different online services, simplifying the process for all users. The software is free, however, a $700 registration fee is required, in addition to an annual fee of $1,000 to $3,000 depending on the size of the institution. The real costs are associated with switching vendors compatible with InCommon and adding enough servers to back up the entire system. If a server goes down, all of the single sign-on services shut down as well, so reliable and back up servers are required. While InCommon certainly offers a useful product, colleges and universities have been reluctant to join. The initial cost of joining, switching vendors and updating servers can be very expensive. The University of Georgia, for example, has decided to use proprietary software, instead of InCommon, to save on cost. Other institutions are waiting until important vendors, such as Blackboard, join InCommon. Without key vendors on board, the costs cannot be justified. Even though InCommon has not been adapted on every college campus, the organization doubled its membership numbers every year between 2005 and 2010.  

Malcolm Read talks about the benefits of collaboration not just on higher education community, but on information and communications technology (ICT) community as well. He also highlights the role of the virtual environment in enhancing collaborative research, and the impact of cloud technology on research, teaching and learning, and higher education management. ICT infrastructure has benefitted from the growth of collaboration research, facilitated by the World Wide Web. The usage of the virtual environment for virtual research has not been without its challenges, one being that the technology tools and applications usually require specialist support, and has high overhead costs, which are usually borne by the researchers themselves. Read argues that it is time for a new profession of research technologists to emerge with the skills to support collaborative research, identify generic approaches within the field of research, provide the required training, and provide maintenance of related infrastructures. Another alternative would be to heighten the professionalization of personnel who service the e-learning environment. On cloud computing, Read believes that the wealth of information available through the cloud is a valuable resource to administrative computing in the sense that it offers a cheaper data storage option. Of course one of the most obvious benefits of the cloud, is that it offers access to web 2.0 operations such as blogs, wikki and of course emails. The way each institution uses cloud technology however, will differ according to their individual needs, a point that should be taken into consideration if an organization should opt to design processes in collaboration with other institutions. Read sees virtualization as a solution to the problem because it can be used on any single computer, to run different applications, making it shareable between institutions. One concern here however is that of data security and duration of service. The crux of th

The article serves two purposes for research on the topic of higher ed information technology: 1) the challenges associated with managing campus IT are universal; the issues are not found only in American higher education and 2) a case study for exploration of solutions for campus IT problems including cost, adoption and oversight, or management. The recency of the publication is important for context on current trends and issues as well as current management strategies. The sources is important because the authors are economics professors at universities in the UK who are working toward an openness in education agenda, an issue that is often met with resistance in the US even though it is commonly regarded as a possible solution for some IT problems. Openness in education has been widely debated in consideration of three key areas: cost, quality, and access. Open education resources (OER) includes free or low cost textbooks, lab manuals, learning objects and courseware. These options offer resources to educators and students at a lower cost than publisher materials and vendor software, however faculty and others question the quality of resources that are offered for free. The myth that "free" does not equal "good" in the eyes of academics prohibits widespread adoption of OER thus limits access to education resources for many. The case study in this paper goes much deeper, to examine the issues relating to creating an openness initiative at a major university and evaluate the strategies used to shift the campus mindset in regards to OER, change behavior for selecting campus and course resources, and open a dialog around OER, both using and creating from and for the OER community. Bonus: excellent lit review on the topic of openness in higher ed.

Weiss' dissertation topic centers on the required skills and knowledge of a higher ed CIO. Her research examines CIO titles, roles, responsibilities, professional development and formal education and training. Her aim was to define a process by which to evaluate the performance and success of a higher ed CIO. While I do not agree that CIOs can be assessed equally, I think the inquiry conducted by Weiss yields a valuable trove of information with which to illustrate the functional responsibilities of a CIO. She looks at the role of CIO from the perspective of campus IT stakeholders and makes an assessment based on their view and opinions of competency in a CIO. This differs from literature on the subject told from the CIO perspective, thus has value in subsequent research on the topic of CIOs.