Group items tagged

In this case study, the author, a faculty member of a liberal arts college at a major university, explains how a near disaster influenced significant administrative change. Case studies like these illustrate not only the principles of managing technology but highlight the importance of aligning IT initiatives with administrative needs. When the campus advising office flooded, student records were in jeopardy. Not only were student files in danger of being lost due to water damage, services rendered by the department were affected by the loss of the work space. Digital file management and portability became part of a disaster recovery plan developed after the flood. The case also provides examples of how a shift in business practices opens avenues for further change, such as staff being able to meet with students outside of the office because of digital records being more portable and staffers being able to work from home which helped maintain productivity when the office was closed due to weather or other unforeseen circumstances.