EUR-Lex - COM:2017:795:FIN - EN - EUR-Lex - 0 views
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. In e-commerce in particular, market surveillance authorities have great difficulty tracing non-compliant products imported into the Union and identifying the responsible entity within their jurisdiction.
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In its 2017 work programme 4 , the Commission announced an initiative to strengthen product compliance and enforcement Union harmonisation legislation on products, as part of the 'Goods Package'. The initiative is to address the increasing amount of non-compliant products on the Union market while offering incentives to boost regulatory compliance and ensuring fair and equal treatment that will benefit of businesses and citizens.
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The development of e-commerce is also due to a great extent to the proliferation of information society service providers, normally through platforms and for remuneration, which offer intermediary services by storing third party content, but without exercising any control over such content, thus not acting on behalf of an economic operator. Removal of content regarding non-compliant products or where it is not feasible blocking access to non-compliant products offered through their services should be without prejudice to the rules laid down in Directive 2000/31/EC of the European Parliament and of the Council 55 . In particular, no general obligation should be imposed on service providers to monitor the information which they transmit or store, nor should a general obligation be imposed upon them to actively seek facts or circumstances indicating illegal activity. Furthermore, hosting service providers should not be held liable as long as they do not have actual knowledge of illegal activity or information and are not aware of the facts or circumstances from which the illegal activity or information is apparent.
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