"On 24 January 70 Heads of Policy Profession and Digital Leaders met to share practical examples and experiences of Open Policy Making and to learn about some of the tools and techniques that can support an open approach to the policy process.
On 19 May the Open Policy Making (OPM) Team and Government Digital Service (GDS) co-hosted an event where we shared practical examples of how departments are embedding OPM and showcased some of the latest tools and techniques to help the open policy-maker. Below is a snapshot that we hope captures some of the energy and enthusiasm that was apparent on the day
HMRC getting some shiznit for taking to Twitter for customer service but I think it is fantastic. Used the service myself Friday and was impressed. I could tell they were struggling with demand but did a great job.