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Govind Rao

Chartwell has strong supports; Increased demand from aging population helps company wor... - 0 views

  • The Globe and Mail Fri Aug 8 2014
  • Driving the future prospects of Chartwell Retirement Residences is nothing less than the inexorable march of time. An aging population will ensure growing customer demand for seniors' housing for many years to come, providing a fundamental support for a company some consider undervalued. Recent acquisition activity in the sector by big U.S. health-care players has made Chartwell look very cheap by comparison, said Derek Warren, portfolio manager at Morguard Corp., which owns shares of Chartwell.
Irene Jansen

School Lunches and the Food Industry - NYTimes.com - 0 views

  • Each day, 32 million children in the United States get lunch at schools that participate in the National School Lunch Program, which uses agricultural surplus to feed children.
  • About a quarter of the school nutrition program has been privatized, much of it outsourced to food service management giants like Aramark, based in Philadelphia; Sodexo, based in France; and the Chartwells division of the Compass Group, based in Britain.
  • more and more pay processors to turn these healthy ingredients into fried chicken nuggets, fruit pastries, pizza and the like
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  • Some $445 million worth of commodities are sent for processing each year, a nearly 50 percent increase since 2006.
  • The Center for Science in the Public Interest has warned that sending food to be processed often means lower nutritional value
  • A 2008 study by the Robert Wood Johnson Foundation found that by the time many healthier commodities reach students, “they have about the same nutritional value as junk foods.”
  • Roland Zullo, a researcher at the University of Michigan, found in 2008 that Michigan schools that hired private food-service management firms spent less on labor and food but more on fees and supplies, yielding “no substantive economic savings.”
  • privatization was associated with lower test scores, hypothesizing that the high-fat and high-sugar foods served by the companies might be the cause
  • in 2010, Dr. Zullo found that Chartwells was able to trim costs by cutting benefits for workers in Ann Arbor schools, but that the schools didn’t end up realizing any savings
  • Why is this allowed to happen? Part of it is that school authorities don’t want the trouble of overseeing real kitchens. Part of it is that the management companies are saving money by not having to pay skilled kitchen workers.
  • In addition, the management companies have a cozy relationship with food processers, which routinely pay the companies rebates (typically around 14 percent) in return for contracts. The rebates have generally been kept secret from schools, which are charged the full price.
  • Last year, Andrew M. Cuomo, then the New York State attorney general, won a $20 million settlement over Sodexo’s pocketing of such rebates. Other states are following New York and looking into the rebates; the Agriculture Department began its own inquiry in August.
  • the rebate abuses are continuing, now under the name of “prompt payment discounts,” under an Agriculture Department loophole
  • New York State requires rebates to be returned to schools, but the Sodexo settlement shows how unevenly the ban has been enforced.
  • Dorothy Brayley, executive director of Kids First, a nutrition advocacy group in Pawtucket, R.I., told me she encountered resistance in trying to persuade Sodexo to buy from local farmers.
  • The Agriculture Department proposed new rules this year that would set maximum calories for school meals; require more fruits, vegetables and whole grains; and limit trans fats.
  • the most committed foes of the rules are the same corporations
  • Their lobbying persuaded members of Congress to block a once-a-week limit on starchy vegetables and to continue to allow a few tablespoons of tomato sauce on pizza to count as a vegetable serving.
  • One-third of children from the ages of 6 to 19 are overweight or obese.
Irene Jansen

Care-home operator to lay off unionized staff - The Globe and Mail - 0 views

  • One of North America’s largest operators of seniors’ care homes is laying off all of its unionized staff at Malaspina Gardens in Nanaimo and will replace them with contracted-out workers by July, part of a plan to build a new facility.
  • The 177 workers at the 135-bed long-term care home got word just after New Year’s Day from employer Chartwell Seniors Housing Real Estate Investment Trust, which operates in 180 Canadian and U.S. locations.
  • The spokesman for the union representing the bulk of the laid-off employees expects wage reductions to be more than 30 per cent, based on past instances in B.C. where unionized workers were replaced by non-union staff.
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  • “The company, a for-profit corporation that receives funding from the province, made a decision to lower its wage bill to protect profit,” said Hospital Employees’ Union communications director Mike Old.
  • At Malaspina, care aides earn about $22 an hour under HEU’s current agreement. In non-union workplaces, a care aide’s hourly wage drops to about $15 an hour, Mr. Old said.
Irene Jansen

Bill 29 legacy causing great deal of grief - 0 views

  • at Malaspina Gardens
  • 177 workers were issued pink slips
  • Chartwell Seniors Housing REIT, which operates the seniors care facility, contracts out jobs to non-union staff
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  • Nanaimo Seniors Village laid off union staff in order to hire contract workers in 2007
  • In 2010, Ladysmith's Lodge on 4th laid off about 140 unionized workers and contracted out their positions.
  • all three of the facilities in the region that have used Bill 29 to hire cheaper staff have some kind of contract with the Vancouver Island Health Authority to provide beds
healthcare88

Nursing homes charge pharmacies 'bed fees'; Long-term-care facilities get per-patient c... - 0 views

  • Nursing homes charge pharmacies 'bed fees'; Long-term-care facilities get per-patient cash in exchange for contracts to dispense drugs Toronto Star Mon Oct 17 2016 Page: A1 Section: News Byline: Moira Welsh Toronto Star For the lucrative rights to dispense publicly funded drugs to Ontario nursing homes, pharmacies must pay the homes millions of dollars in secret per-resident "bed fees," a Star investigation reveals. Seniors advocates, presented with the Star's findings, say this practice raises serious accountability questions. "What is happening with that money? We have to know. There is no transparency," said Jane Meadus, a lawyer with the Advocacy Centre for the Elderly. "It's the dirty little secret of the industry that homes are requiring pharmacies to pay in order to get a contract." The 77,000 seniors in Ontario nursing homes are a captive market. Pharmacies compete for a share of an annual $370-million pool of public and resident money to supply and dispense drugs to 630 homes - medicines for ill residents, blood-thinners, antidepressants and a host of other drugs.
  • It's big business and a small number of pharmacies have a monopoly at individual homes. To secure these dispensing rights, pharmacies are typically asked by nursing homes to pay between $10 and $70 per resident per month, the Star found. Not all homes demand the payments. A conservative estimate by the Star, based on information from sources and documents, puts the total amount paid by pharmacies to secure nursing home contracts in Ontario at more than $20 million a year. Neither the nursing homes nor the pharmacies would provide the Star with the amount of money that pharmacies pay nursing homes to get the contracts, or a detailed breakdown of how the money is spent. The pharmacies and nursing homes provided general comments on how the money is spent - on training, "nurse leadership sessions" and conferences - but little specific information. Meadus said that, in her opinion, these are "kickbacks" that are detrimental to the system in Ontario that cares for seniors. "Now we have companies getting contracts based on what they can pay instead of what services they provide," she said. The high cost of providing and dispensing drugs to seniors in nursing homes is mostly paid by the taxpayer-funded Ontario Drug Benefit Plan, along with a "co-payment" of $2 paid by the resident for each drug dispensed in the first week of every month. A recent Star investigation found that pharmacies charge more to dispense drugs in nursing homes than to seniors in the community, but provide less service - the drugs are couriered to the homes in blister packs and there is no daily on-site pharmacist to provide counselling on side-effects. Pharmacy executives have countered that argument, telling the Star they put significant resources into high-tech systems that provide quality control.
  • Industry sources say the terms "bed fees" or "resident fees" are used casually to describe the way the payments are structured: higher total fees when there are more residents in the home. Speaking on the record, executives at both nursing homes and pharmacies prefer to use terms such as "patient program funding" or "rebates." Neither the nursing homes nor pharmacies would disclose how much money changes hands, saying it is proprietary information. Sources in the industry provided the Star with information on practices and payments related to the bed fees and provided estimates of between $10 and $70 per resident per month. When the Star asked nursing homes about the practice of charging fees to pharmacies, executives at the homes said money collected is used in the homes. Extendicare, a chain of 34 homes, uses the pharmacy payments for "training and education of staff, technology applications or other similarities," president and CEO Tim Lukenda said in a written statement.
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  • At Chartwell, a chain of 27 homes, chief operating officer Karen Sullivan said the pharmacy that services the chain, MediSystem, pays for "many additional valued-added services" such as employee education, nurse leadership sessions and conferences for leaders of homes. MediSystem also pays for Wi-Fi systems and therapeutic care equipment at the homes, Sullivan said in an email. The Star asked pharmacies what they are told the money is used for. Among the responses from pharmacies were "staff education," "resident programs" and payments toward Wi-Fi systems. Classic Care, a pharmacy, said the money it pays covers monthly rent of an area in the nursing home, staff education, technology and "donations and sponsorships" for conferences and other training. Other pharmacies, such as Rexall, say their fees have paid for diabetes education, for example. The largest pharmacies serving long-term-care homes in Ontario include Medical Pharmacies Group, MediSystem (owned by Loblaw), Classic Care (Centric Health) and Rexall. The fees are not new. Pharmacies have willingly offered money or agreed to demands for years. But there's a growing outrage among some who say homes are more interested in "inducements" than "clinical excellence" that pharmacies can provide seniors. Last year, after the Ontario government cut each dispensing fee by $1.26 (it is now $5.57 per prescription in nursing homes), sources said some pharmacies wanted to stop paying the fees. The problem was, the sources said, that the homes refused to give up the extra cash flow and other drug companies were willing to pay, so nothing changed.
  • It's usually the larger companies that can afford to pay. One insider said smaller pharmacies now ask the homes, "Do you want the money or do you want good service? Because we can't afford to give both." Sources said the Ontario Ministry of Health and Long-Term Care knows the money changes hands but does nothing to stop it. Instead, pharmacies are "held hostage" by the homes, the source said. One home that no longer charges the fees is John Noble Home in Brantford, a municipally operated 156-bed facility. The Star obtained a 2010 request for proposals (RFP) that noted "only proposals with a minimum rebate of $20,000 annually will be considered for the project." A spokesperson for the city said the RFP "references a previously approved practice employed by several long-term care homes." A recent RFP did not ask for a rebate, though some offered to pay. The city spokesperson, Maria Visocchi, said it chose a pharmacy that "demonstrated qualifications and experience, project understanding, approach and methodology, medication system processes and quality control." This pharmacy did not offer a rebate. Not all pharmacists pay. Teresa Pitre runs Hogan Pharmacy Partners in Cambridge and serves long-term-care homes that don't ask for money. Instead, she signed contracts with several homes in the People Care chain to provide a "highly personalized approach." Pitre sends a registered pharmaceutical technician into each home daily to relieve nurses of much of their work regarding medication, confusion over communications and extensive paperwork. Her company also puts a bookshelf-sized dispensing machine in each home, which holds medication (pain relievers, antibiotics or insulin) that residents need on short notice but, in the traditional system, often can't get for hours. "I really wanted our pharmacy to be a partner with homes instead of servicing them and just meeting the requirements," she said. Meadus says the added cost of bed fees means pharmacies have no reason to reduce their rates, either by lowering dispensing fees or not charging the $2 co-payment.
  • A recent Star story revealed that pharmacies serving nursing homes typically charge dispensing fees for drugs once a week, rather than once a month as they typically do in a community pharmacy. Long-term-care pharmacies told the Star they charge the weekly fee because the medication for frail residents can change weekly. That was a claim hotly disputed by some family members the Star spoke to, including Margaret Calver, who has spent years documenting the costs of dispensing fees at Markhaven Nursing Home, where her husband is a resident. "This needs oversight and that's the problem," she said. "Nobody is doing the checks and balances." Moira Welsh can be reached at mwelsh@thestar.ca.
Irene Jansen

Health-care workers must take pay cut to keep jobs - 0 views

  • More than 200 health-care workers in Parksville have been told they must accept significant cuts in pay and benefits to keep their facility afloat.
  • wage cuts as deep as $3 an hour
  • workers should not have to shoulder the costs for the "operator's failed business plan or the Vancouver Island Health Authority's failure to recognize that the public-private partnership (P3) was not viable,"
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  • B.C.-based Ahmon Group operates Stanford Place, which was approved as a private-public partnership for construction by VIHA in 2006. It opened in 2008, months before the financial markets collapsed and the credit crunch took hold.
  • Financial projections for the facility were based on 100 per cent occupancy.
  • In January 2010, Ahmon imposed a five per cent reduction in wages, as well as a 25 per cent cut in vacation leave accrual and a 33 per cent reduction in sick leave, Old said.Later that year, the Parksville workers joined the HEU and voted for a strike to win a first collective agreement. In June, the Labour Relations Board imposed a mediation-arbitration process.
  • Separately, more than 150 health-care workers at Malaspina Gardens in Nanaimo have learned that their employer - Chartwell Seniors' Housing REIT - intends to contract out their work, according to the HEU.
Irene Jansen

Law on unions undermines senior care - 0 views

  • The HEU, which represents workers at both Stanford Place in Parksville and Malaspina Gardens in Nanaimo, was notified during the Thanksgiving weekend that 350 workers face the possibility of losing their jobs.
  • The HEU was told that at Malaspina Gardens, Chartwell Seniors REIT, the company that runs the facility, plans to contract out their jobs
  • At Stanford Place, workers joined the HEU in May 2010 and are now saddled with an imposed first collective bargaining agreement from a third-party mediator who was hired to mediate the negotiations by the B.C.
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  • The mediator's ruling means workers must accept wage and benefit cuts to keep Ahmon Group, the facility's private operator, in the black.The decision means that some employees' wages will be cut by as much as $3 an hour.
  • And because workers essentially have no successorship rights to jobs they may have worked for numerous years, we get such atrocious results like employees at Nanaimo Senior's Village getting their contracts flipped five times.
Irene Jansen

Affluent boomers expect cruise ship living on land - The Globe and Mail - 0 views

  • According to Statistics Canada, the country’s senior citizenry is projected to surge from 14.4 per cent of the population this year to 24 per cent by 2041– putting extraordinary pressure on the current 198,739-unit supply of seniors’ housing currently on the market.
  • In fact, a recent KPMG report predicts that Canada will need an extra 104,000 long-term care beds and 52,000 retirement beds to accommodate seniors by 2016 alone, at a cost of $17-billion.
  • That opens the door for independent operators to fill the gap. It’s an opportunity Samir Manji, CEO of Vancouver-based Amica Mature Lifestyles Inc., has been preparing to embrace for years.“The first wave of the boomers retiring 10 years from now will trigger what we believe will be a 20- to 30-year runway of demand that will be impossible to keep up with, including everything from government-subsidized long-term care spaces to the private-pay independent living market, and everything in between,” he says.
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  • Mr. Manji puts the average current Amica resident at about 82. He predicts that age will drop to the mid- to late-70s in the coming decade
  • For Toronto-based operator Chartwell Seniors Housing REIT, which offers accommodation ranging from independent living to long-term care, future growth is also about providing intriguing activities to occupy increasingly-active seniors.
  • Amica, which caters to the wealthier subset of the market
  • the $3,500 to $6,000 in monthly fees charged by their residences
  • “Over the last decade or so, we’ve witnessed a paradigm shift to creating environments that are no longer places where you go to die, but … offer the equivalent to cruise ship living on land.”
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