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Nice summary of my ProductCamp Austin presentation.

Dave Evans mentions me (among others) in an excellent overview of measurable Social Media strategy.

Email in a Mobile and Social World

Ready to take conversion seriously? Finally? If you want a great place to start, here are fifty bit-sized posts to get you started up the learning curve. I even got a mention. There are lots of ways to increase the performance of your website, and this list is organized into very helpful categories. Spend some time here.

Ready to take conversion seriously? Finally? If you want a great place to start, here are fifty bit-sized posts to get you started up the learning curve. I even got a mention. There are lots of ways to increase the performance of your website, and this list is organized into very helpful categories. Spend some time here.

Forrester Research finds that roughly 38 percent of all shopping carts are abandoned, while other data sources put that figure as high as 70 percent.

 @CrazyEgg If you asked 14 conversion experts what they consider important for increasing the performance of a website, you would learn a great deal in a short time. This article delivers, with some very smart people (including me) weighing... for you.

It might help to look at email as a social network. It is, only it is VERY large. My 91-year-old grandmother "friended" me years ago on email. We share video, pictures, posts … everything via email. So, if you have a social media strategy that ignores the biggest social network on the planet, is it a complete strategy? Not even close.