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 @GaelBreton Advanced Segments are very helpful. I recently created a video showing you one way to define them in a way that even managers will get.

For those that want to drill down on Advanced Segments in Google Analytics, here is a survey of several segments you may find interesting.

When considering how much to invest in social networks, the important question is not "Are my customers using social media?" They are.

A better question to ask is "Are my customers using social media to make decisions about my product?" Odds are, they aren't.

This paradox is most evident in the "fastest growing" segment of social media: those over 55 years of age. This segment is large, but it does not generally make buying decisions using social media. That's an important distinction.

Here's a nice roundup of do's and don'ts for conversion rate optimizers. Even experienced AB testers like us need to be reminded of the "big rocks" of CRO, and this article has them. Process, segmentation, qualitative research, and mobile.

Mobile traffic is probably one of your fastest growing segments. I don't care WHAT industry you are in. Here are some excellent things to consider when developing test hypotheses for your mobile website.

"This sort of caricature of a consumer segment was created as much for potential targeting as for populating ad agency pitches to clients."

If you like to study the steady march of the generations, you'll find this study of Millennials fascinating. Basically, Millennials are here to frustrate the retiring Boomer generation. They are the revenge of GenX. I think you can see from this article that Millennials will baffle Boomers (and GenX) with their attitudes.

We talk a lot about the power of landing pages in online marketing: pages designed especially for different visitors. I am always surprised that this concept isn't immediately embraced by all. Seth Godin puts the issue in a clear light with simplicity.