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Brian Massey

Rotating Banners? Just Say No! | ClickZ - 0 views

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    It is astounding that these rotating hero shots are so common on e-commerce sites. We have seen in the lab that they are a sure way to reduce site engagement and crater conversion rates. Don't believe it? Tim Ash would know and lists the reasons in this eye-opening article. Please read it.

    There is more on hero sliders in my most recent Search Engine Land column.
Brian Massey

7 Steps To Get Actionable User Insights With Qualaroo - Conversion Team - 0 views

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     @conversion_team-I'm speaking about "flipping" you message when writing copy that converts at #convcon West in San Francisco. Basically, "flipping" prevents "blending" your message, which makes it lose impact and relevance.

    The catch is that you must understand something about the Web visitors that you're flipping your message toward.

    The Conversion Team has a solution, and this article does a great job of helping you get an actionable understanding of how to write for your visitors in a persuasive and relevant way.
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