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When faced with the choice of learning new technology and chatting to colleagues on the phone and email to get a job done, if it can be done with what they already know they will go with that; Collaboration tools work best when your collaborators are geographically distributed and in other time zones and I wonder how many teams have that as a situation? Sure, globalisation is spreading and small, nimble operators are connecting using these tools, but how many large corporations are active users? I know IBM is and I would imagine technology firms would be at the vanguard. I was surprised however when PriceWaterhouseCoopers consultants arrived in IBM because there were unfamiliar with collaboration tools and disinterested in using them. It works best when all the collaborators are equally enthusiastic and capable in using the tool. It just takes a handful of influential members of a team to stop using the tool for the tool to be abandoned. The majority of people in organisations are baby boomers (I'm not sure this is true) and haven't been brought up in environment using collaboration tools. I was in a pub the other day meeting our complexity group and I overheard a small group of people in their 20s and 30s talking about the MySpace interactions. These people already know how to use the tools and will expect them in the workplace.

The challenge I have been running into is convincing CTOs, CIOs and CKOs that there are network effects. These people have invested heavily in pre-Web 2.0 "knowledge management" solutions. They view blogs and wikis as a threat to the possible success of their existing investments. They fail to realize that adding a wider range of productivity tools to the Intranet will add value to existing tools, rather than take away from them.Do you have any suggestions on how to communicate this.

A short answer to your question is that in such cases an appeal to corporate competitiveness might make the most sense. Enterprise Web 2.0 (or to use the emerging enterprise 2.0 tag) evangelists such as Andrew McAfee and Dion Hinchcliffe are always on the lookout for corporate success stories to publicize. I'd pay close attention to what they have to say. Often in public presentations they are challenged by corporate audiences to "prove that this stuff works." They always like to point to public examples -- when they can -- in order to rise above the hype. Being able to point out that a comparable or competitive company "is doing X already - why aren't we?" can be a powerful motivator.

As a cost-conscious consultant I would first want to know whether the existing knowledge management system can be augmented with newer collaboration, social networking, and relationship management features in order to extend the investments in infrastructure that have already been made.

Gravityzoo~*** - The Grid! - OS

eTouch SamePage is the enterprise-strength wiki solution that combines the best of wikis and blogs with the power and flexibility of content management system to effectively support, streamline, and manage collaborative team efforts. Our solution provides a wiki environment for teams to work together more effectively, making collaboration and sharing knowledge across project and geographies easier than ever. With our solution you can capture and leverage the value of collaborative work, taking full advantage of our extensive content management capabilities. Features include: * Simple and ...

For many of us, a piece of chalk represents a time in our lives when anything was possible. A time when we were learning, building, communicating and most importantly - having fun. So when we decided to create a great collaborative web application, it seemed like the perfect name. However, like back in school, our imaginations started to run rampant with ideas. It didn't take long for us to realize what we really wanted. Something that takes us back - not to the classroom or playground, but to a world where we can create and collaborate freely, with friends, colleagues or even strangers. Designers, programmers, writers, family, friends - anyone. We all want tools that make us more productive, especially when we're working in groups. Chalk gives any team an immediate, real time collaborative environment thats accessible from any computer in the world. Do you want to share your ideas, code or graphics instantaneously with others? Chalk is already changing the way we work, and we're sure it will for you. Oh, and did we mention Web 2.0 yet? Chalk communication is in real time, powered by the excellent Ruby on Rails and AJAX, and it's fully compatible with Internet Explorer 5+, Firefox, OmniWeb and Safari. Not to mention the excellent social features we're still adding such as buddy lists, instant messaging and even entire community hub - all without a single page refresh and just a mouse click away. The end product is almost ready. We've come a long way in a short time, but we're about to graduate (hopefully with honors!). We hope you'll be there at the ceremony so you can take Chalk for a test drive. Until then, sit tight and tell your friends - after all, thats what Chalk is all about, sharing.

The browser battle renewed today

Microsoft's hand may have been moved by the launch of Wolfram|Alpha

much promise in connecting people to knowledge