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Mark -

Knowledge management problems in a large organization - 1 views

  • Knowledge management problems in a large organization
  • Big problem in an organization like ours is getting access and distributing information that exists in one part to other parts. It is amazing how hard it is to first of all find out who is responsible for certain topics. Of course we have lists, who does what, but finding them is not always easy. Some departments publish them on the corporate intranet and with the new Google Search Appliance, we can actually find them. But finding out what their projects entail, the intended output, project plans, drafts, introductions into the subject, is quite simply impossible.
  • Work in projects is done through mail.
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  • The IT-department makes things worse by requiring people to have a maximum mailbox size of 150 megabytes
  • The solution is not Document Management systems
  • Email is Easy To Understand Email is Universal Email is Accessible from AnywhereEmail can be PersonalizedEmail is Manageable/ConfigurableEmail is SearchableEmail is In Your Face Email Just Works
  • It supports the archivists, not the policy advisors.
  • Intranets are for staff, not for line.
  • It is something you do for the rest of the organization; not for your project, not for your direct colleagues, but for the 'others'.
  • It is made hard, because you have to jump through many hoops to get the right to edit pages and the structure you can edit is rigid.
    • Mark -
       
      Having built many an intranet for clients, it is true that no matter how hard you try to let the content flow, the hierarchical security context just does not lend itself to promoting flow -- it staunches it.
  • Wiki's
  • They center work on a topic around a group of webpages
  • They are easy to use
    • Mark -
       
      This point remains debatable. "easy to use" is not = to simple so there are issues with gui, implementation, contextual data that need to be simplified or require some training. This is part of the difficulty in selling this new way of collaborating in inefficient organizations where change comes slowly
  • simple searches
  • enable sending e-mail to and from pages, enabling e-mail repositories and lists of useful links on the relevant page.
    • Mark -
       
      Yep, email is still king, nice way to automate one-way interaction with email, push, tickle, alert, etc. (2 way interaction with email -- mail-in type functions -- is harder to train)
  • can be structured
  • They don't assume where knowledge is in the organization
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Vicky Sedgwick on Twitter: "A5: Students start at our wiki https://t.co/LNfRTVwgqT... - 0 views

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midmarketplace_

Before the Sense of 'We' - 0 views

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    Individuals engaged in mass collaboration in Wikipedia may join to work recurrently with the same partners. It may well be that a significant portion of Wikipedia content is produced this way. Therefore, it is important to study how such groups emerge. In this paper, we argue how such recurrence may involve identity work that creates a sense of 'we-ness.' We provide a case from Wikipedia, focusing on how individual Wikipedians came together to work on a collaborative Feature Article task. Furthermore, the same people came together in other content collaborations, and they identified themselves as a group. The findings suggest that identity work can bridge mass collaborations to the emergence of smaller-scale sustained groups. Our theoretical contribution brings together research streams on mass collaboration, group dynamics, and identity. This offers interesting pathways for further research.
Ako Z°om

Crowdsourcing - Wikipedia, the free encyclopedia - 0 views

    • Ako Z°om
       
      very important as it goes far over its past... it grows. not only for workshop... but research...
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Maggie Tsai

The Several Habits of Wildly Successful Twitter Users » Slacker Manager - 1 views

  • It’s instant messaging with a group. You post a short message via IM, web or other utility (see below) and other Twitterers who are “following” you will see your message. Some have called Twitter a form of microblogging
  • You can add your friends cell phone numbers by sending an IM to the twitter@twitter.com contact and typing: add CELLNUMBER (where CELLNUMBER is their number)
  • you might only want to get particular types of news pushed at you
  • ...16 more annotations...
  • The search box is your friend, use it. Also, don’t be shy about bouncing around and looking at who’s following who.
  • Habit Two: Put it where you want it In it’s most basic form, Twitter is a webpage with a text box where you can enter a little message.
  • Habit One: Make the right friends
  • f you use Gmail and GoogleTalk, you can add twitter@twitter.com as a contact and get your stuff there.
  • you can add twitter@twitter.com as a contact in whatever IM software you use
  • you can just grab the RSS feed for all the folks that you’re following, or for individual users.
  • Habit Three: Own it
  • If you’re unafraid of spreading yourself around the web, be sure to claim your Twitter page with Technorati and expand your digital empire
  • Habit Four: Address your followers By default, when you send a note via Twitter it goes to everyone that’s following you.
  • Habit Five: Hack it People are doing interesting and innovative stuff with Twitter.
  • Use your skills to take your favorite RSS feed (or spliced feed) and HTTP POST (via API) to create a custom Twitter account that anyone can befriend.(
  • Check out this recent post over at Lifehack.org that covers “five ways to use Twitter for good.” I particularly like the ideas of friendsourcing and quick human answers. Also, various mashups of Twitter search results, RSS feeds and jedi tricks with stuff like Yahoo Pipes can result in some very interesting customized info streams. Check out Christopher S. Penn’s post on Twitter Power Tips.
  • Habit Six: Play with it Use the Firefox Search Plugin to post directly to your Twitter account (so cool)
  • Participate in the Twitter fan wiki (tons more tools in there)
  • Twitter “Everywhere, Anywhere Messaging”, Speed-dating…
  • You can add friends via IM, if you know their username by sending an IM to the twitter@twitter.com contact and typing: follow USERNAME
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Fuzbolero .

Help maintainers maintain. And helping contributors help the maintainers. | webschuur.com - 4 views

  • This morning I found an email in my inbox telling me that I am a bad maintainer and that I am making people fork my modules. The mail was not meant to go to me, but the sender hit reply and thought he was moaning about me to someone else. Basically I was asking for my modules to be forked because I was too ### to release a new version. I don’t release a version unless I am confident it is release-worthy: when I have used it myself. Not a big deal, but it gave me food for thought about maintainance and release of Drupal modules, in general. And about how to improve the general issue of not having enough time to dedicate to a contribution In general, I think there are three reasons to maintain a module on Drupal.org You think it is fun or/and like to “give something back” It allows you to have your module improved without having to invest much time and money It works as marketing for you, as a highly visible portfolio: people see you, see your work and therefore might hire your services.
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dawnvogan

we value your opinion: EU survey on Internet-based collaboration in support of the rese... - 263 views

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