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Best Practices Learn how the pros achieve higher productivity through enhanced collaboration. Attention Management - Reduce time wasted in the Inbox. CC to Wiki - Get around the curse of Reply-to-All. Collaborating on a non wiki page using a wiki page - Use the attachment feature to collaborate on presentation files, etc. Designing Spaces - Key considerations for creating new spaces. Developing a Public Blogging Strategy Distributed Document Review Gardening and Wiki gardening tips Index Pages - create starting points for navigation around topics of interest. Lightning Editing - how to co-edit a document with a collaborator Securing buy-in - getting others to shift perspectives on wikis Sparking participation at events Using the workspace as a document repository

Best Practices Learn how the pros achieve higher productivity through enhanced collaboration > . > Attention Management > - Reduce time wasted in the Inbox CC to Wiki > - Get around the curse of Reply-to-All. > Collaborating on a non wiki page using a wiki page > - Use the attachment feature to collaborate on presentation files, etc. > Designing Spaces > - Key considerations for creating new spaces. > Developing a Public Blogging Strategy > Distributed Document Review > Gardening > and > Wiki gardening tips > Index Pages > - create starting points for navigation around topics of interest. > Lightning Editing > - how to co-edit a document with a collaborator > Securing buy-in > - getting others to shift perspectives on wikis > Sparking participation at events > Using the workspace as a document repository > Doing a demo Create tagging structures - Develop a core list of tags for your wiki Wiki Structure - Create a page which outlines important elements of the wiki Stop creating Word documents - The first rule of integrating wikis effectively See also Bonnes Pratiques for a chart of best practices and French translations.

Corporate Wikis reviewed: Confluence, JotSpot, WetPaint, Socialtext by Troy Angrignon on Mon 10 Jul 2006 06:30 AM PDT  |  Permanent Link  |  Cosmos Wikis are on the rise in corporations. And it's about time. One of the principles of Web 2.0 is that your user community can generate content that is better, faster, and probably easier to read than you can as a vendor. One way to enable them to contribute would be to build a wiki and let them flesh it out. Some good examples are coming up in this article: "Corporate wikis breaking out all over: MSDN Wiki" by Dion Hinchcliffe. (He has another great post as well called "Exploiting the Power of Enterprise Wikis") Quote of the day: "Not leveraging the contributions of a company's most impassioned and enthusiastic customers is starting to be seen as a significand oversight in many business circles." It appears in the article that eBay is using Wikis to better communicate between their users, partners, and suppliers. Now MSDN (Microsoft Developer Network) is using their pages to improve the quality of their developer documentation with the MSDN Wiki. THAT is a great usage. Your users often know your product better than your engineers and product managers because they have to live with it day to day. And guess what? If they tell the truth about some part of your product being broken - that's a GOOD thing.

Atlassian's Confluence is the best of them so far. Pros: the overall design is clean, it has advanced management tools, good security, and simple attachments.Its email function has to pick mail up from a POP box which makes it a little bit less ad-hoc but still functional. And most importantly, it also has great tools for moving pages around. Cons: Text editing, like with most apps these days is a bit dodgy, and pasting in blocks of text from Word is likely to cause problems. The pricing model is reasonable but for some reason (possibly because they're from Australia), they still don't have a directly hosted option so you have to use somebody like Contegix or deploy it on your own box. This seems to be a big and obvious oversight on their part these days. Also, their pricing model doesn't encourage small deployments right off the bat. I think this is the one that we'll use more of internally at the company where I work. Summary: The best of the enterprise wikis today, and one of the best options for scalability.

WetPaint is a newcomer that is doing some interesting stuff and that might be a better bet than JotSpot. Pros: The design is beautiful, the tool is very easy to use, the text editor is one of the best I have seen. Cons: I'm not clear on their entierprise suitability and it's not really their target market. It didn't appear that they had much in the way of administration tools, granular security, or any way to integrate into a back-end authentication system. Summary: I met one of the WetPaint guys at Gnomedex but he didn't seem to know the product very well. Hopefully next time, they'll put somebody more knowledgeable at their booth who knows the product in more detail. I think they're worth watching to see what they do in the next few months.

Wiki Etiquette

Build structure:

Take it personally: Yes, colleagues will edit your work and you might not agree with every change, but that's the nature of collaboration. It doesn't mean that your co-workers dislike you or think you're stupid. Ignore questions: Colleagues may disagree with your changes and ask why you made them. If so, be prepared to give concrete reasons for your edits. Delete useful content: Many times a posting can be improved by amending or editing it, but deleting content upsets people, and they may feel they've wasted their time. Be chatty: A wiki shouldn't be used as a chat room. Any discussions related to a wiki subject should take place on the discussion or talk page, not on the actual content page. Keep it secret: If you find valuable content on your company's wiki, tell others about it. Wikis benefit from a wide range of contributors.

Confluence is an enterprise wiki that makes it easy for your team to collaborate and share knowledge. Adding, sharing and finding content has never been easier. These benefits come with all the additional features needed to make it a part of your business: Enterprise security Simple installation and management Attractive, user-friendly WYSIWYG interface Powerful tools for structuring and searching your wiki Professional features such as PDF export and automated refactoring An open API for extension and integration

It’s important, I think, for the Open Source community to recognise that there needs to be a collation of tools to make that one killer app - straying away from the “do one thing and do it well” mentality, sure, but that’s where things seem to be headed. Mediawiki + Unobtrusive Sidenotes + a good WYSIWYG editor + some way to integrate with OpenOffice/KOffice + an email interface for email-to/from-wiki + good RSS Feeds + LDAP/AD Authentication + iCalendar (or some wikiable calendar) + exporting to PDF + whatever else as one package will provide some really stiff competition to Sharepoint, which is only improving in integration with Office with the upcoming 2007 release. You could probably use a bit of AJAX to do a number of the extras. Something like Confluence. Without of course taking Mediawiki too far down the same path as Sharepoint - it’s important that at its core, Mediawiki remains a wiki and not a bastardised spawn-of-wiki-CMS.

Here are my thoughts on how to use a wiki page to collaborate on creating a non wiki page let say a powerpoint presentation. I am looking for feedback on this so feel free to add comments.

eTouch SamePage is the enterprise-strength wiki solution that combines the best of wikis and blogs with the power and flexibility of content management system to effectively support, streamline, and manage collaborative team efforts. Our solution provides a wiki environment for teams to work together more effectively, making collaboration and sharing knowledge across project and geographies easier than ever. With our solution you can capture and leverage the value of collaborative work, taking full advantage of our extensive content management capabilities. Features include: * Simple and ...

Atlassian Confluence 2.2.10 Confluence has multiple personalities: a collaboration tool, intranet, document repository, and project monitor. Throughout it all, however, the system stays true to its wiki roots. Spaces hold pages that are easily organized, can reference attachments, and turn into discussion forums using comments. Moreover, everything is searchable - subject to enterprise-grade security that extends permissioning to individual pages.