Comcast responding to a complaint by C.C. Chapman about his service. While watching his HDTV, the reception starting becoming very poor so Chapman quickly started expressing his anger on Twitter and “within 24 hours, a technician was at Chapman’s house in Milford to fix the problem.”
2More
Wikinomics» Blog Archive » A New Age in Customer Service - 0 views
5More
Wikinomics» Blog Archive » Wikinomics Report Card: General Motors - 0 views
1 - 5 of 5
Showing 20▼ items per page