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Contents contributed and discussions participated by Gary Edwards

Gary Edwards

Cisco channels its friends to join Intercloud Marketplace - 0 views

  • "In cloud, there are a lot of nodes, but they're just disconnected nodes. They're cloud islands," Kerravala said. "Tying all these cloud islands together, Cisco has added value exponentially more valuable to its customers and providers."
  • Intercloud gives customers more options and gives smaller players and even small resellers in emerging markets an opportunity to somewhat play on a level field with tier one cloud providers, Kerravala said. And for multi-national corporations concerned with data sovereignty issues, it helps to be able to navigate between providers that are based in different regions around the globe.
  • "With Cisco Intercloud you get a cloud network and I think that's a big difference when you can store your data where you want, migrate it if you want and how you want, and keep business continuity," Kerravala said.
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  • Cisco, much like EMC and some other legacy vendors, is "stuck in the mud" in many ways because storage and networking are pretty far down the list of priorities, said Carl Brooks, an analyst with 451 Research, based in New York.
  • Cisco has taken what it does well -- ubiquitous networking and points of presence at every major telecom and enterprise on the planet -- to leverage that provider base and build out its cloud network and sales strategy, Brooks said.
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    "Cisco's latest round of partnerships and support highlight how important the company's channel will be in getting enterprise IT shops to see the networking giant as a cloud player. Cisco added 35 independent software vendors to its Intercloud Marketplace, which is expected to be available in September. Most of the partnerships are centered on developer platforms, big data analytics and the Internet of Things, and partners include Apprenda, Docker, Chef, Citrix, CloudBerry Lab, Cloudera, Cloudify, F5 Networks, Inc., Hortonworks, Informatica, MongoDB, Panzura and others. In addition to the moves higher up the stack, Cisco extended its ability to manage cloud infrastructure with support for KVM and Microsoft Hyper-V. It also extended its zone-based firewall services to support Microsoft Azure with Intercloud Fabric, the company's hybrid cloud management product, and customers can onboard and manage VMs from Amazon Virtual Private Cloud. The slew of partnerships and added support doesn't include anything show-stopping or outside the realm of what other cloud vendors offer, but it is a positive step for Cisco's Intercloud strategy, analysts said."
Gary Edwards

Microsoft: A 'Significant Disruptor of Collaboration' - Post - No Jitter - 0 views

  • In a release on the findings, Synergy attributes Microsoft's overall gain in the collaboration market to the widening of its lead in the hosted/cloud segment, as well as to its continued strong premises positioning. Calling Microsoft a "significant disruptor in collaboration," Jeremy Duke, Synergy founder and chief analyst, said the company's "aggressive embrace of all things cloud is opening up ground for further disruption and market share advances." Is Microsoft's cloud gambit lifting all boats? Synergy's 1Q data shows that, for the first time ever, total quarterly revenues from hosted/cloud solutions are higher than those for premises deployments. Hosted/cloud revenues are up 10% year on year, compared to a 2% loss in premises revenue. Among hosted/cloud options, Synergy's research showed that contact center, voice and UC as a service, video, and enterprise presence/IM enjoyed "particularly strong growth" in the opening quarter of 2015. At 51%, hosted/cloud solutions now account for slightly more than half of the total collaboration market, the firm reported. Microsoft stands to gain as enterprises become more amenable to getting communications and collaboration from the cloud. "We believe that if Microsoft is successful in rolling out Skype for Business in Office 365, it could take its collaboration opportunity to a whole new level," continued Duke, in his press release statement.
  • His thinking is similar to that of frequent No Jitter contributor and Enterprise Connect speaker, Brian Riggs, an analyst with Ovum. In an April post, Riggs said he considers Microsoft's Skype for Business Online to be a game changer for everybody -- customers included -- in the Microsoft ecosystem. With a commitment to adding PSTN connectivity and Enterprise Voice in Skype for Business Online, Microsoft has finally taken the first step toward delivery of a full-featured hosted UC service, as he explained. (Certainly Microsoft's hosted/cloud story will be a topic of interest at the Enterprise Connect Tour on implementing Lync/Skype for Business we have planned for the fall. Get more information Enterprise Connect Tour here. Join us in a city near you.) But, of course, nobody expects Cisco to sit still as Microsoft nibbles away at its toes -- and it isn't. "... such threats are not going unnoticed and we see Cisco continue to refresh and reinvent its collaboration strategy," noted Duke, pointing to the recent Tropo acquisition and Spark rollout as examples. Dismissing Cisco certainly would be foolish -- it showed strong quarterly growth, at 6% year on year to a 14% overall stake of worldwide revenues, for its premises business, and as Duke suggested, its collaboration initiatives are really starting to heat up now. I know many industry watchers, myself included, are eager to see where Cisco heads now that it has a passel of communications-savvy developers under its purview, for example.
  • Of course, Cisco and Microsoft aren't the only companies in the market. Avaya and Google hold the third seats in the premises and hosted/cloud segments, respectively, while IBM, Polycom, Verizon, Citrix, AT&T and Mitel also hold leadership positions, Synergy said. Overall revenues for collaboration products, "were once again well over $8 billion in the quarter."
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    "Latest Synergy Research data shows Microsoft lapping at Cisco's heels in the overall collaboration market, and well ahead in the hosted/cloud segment. A couple of primary tussles characterize the collaboration decision today: Cisco vs. Microsoft, and cloud vs. premises. So it behooves us to ask, then: What impact might we expect Microsoft's big push into the cloud, a la Skype for Business and Office 365, to have on each of these critical enterprise decision points? Will Microsoft push ahead of Cisco as it makes cloud the center of its collaboration universe? And will its Skype for Business/Office 365/voice story make the cloud an easier choice for enterprise communications professionals trying to determine whether to ditch a premises installation? This is certainly one way to think about the latest collaboration market data from Synergy Research Group, released this week for first-quarter 2015. The Synergy research shows Microsoft trailing Cisco ever so slightly in the total collaboration market, but well ahead of its chief competitor in hosted/cloud collaboration, as displayed in the graphic below. "
Gary Edwards

Everyone wants to reinvent email, workflow: Here's what we really need | ZDNet - 0 views

  • Here's where all these efforts fall flat: These products are all pitched as magic bullets to simplify your work life, but in reality are just another item to sell or keep current customers in the fold. Another reality: These applications are trying to tackle human issues with collaboration and communications. Tech isn't going to fix those communication quirks or cure humans' need to try and keep up.
  • We don't need another tool. We need less of them. We don't need another app to aggregate tech functions. We need to simplify tech functions starting with a bunch of check boxes marked delete. We don't need technology to help us communicate. We need to be taught how to communicate. And we sure don't need more messaging. We need to turn our damn phones off so maybe we can really get some work done or look up and actually talk.
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    "In recent weeks, email and other collaboration and workflow tools are being re-imagined with new interfaces, social components, integrated video conferencing and easy swipes to dismiss messages. To wit: IBM launched  its Verse effort with a snazzy interface that combines, social, email, analytics and mobile nicely. Google floated Inbox , an app designed to help you manage your email better. For the most part, it's effective. Cisco's Project Squared is an app that runs on its collaboration cloud and integrates video conferencing, messaging and other tools. Facebook is pondering Facebook at Work with a news feed and doc sharing. We could go on, but the list of tech vendors trying to deliver a workflow leapfrog is long. And we're not even counting efforts by Workday, Salesforce and others to include collaboration with core business functions. WHAT'S HOT ON ZDNET Windows 10: You've got questions, I've got answers Windows 10 ​How to use Google's new My Account, the one-stop control center for all of its services Security Apple Watch or Android Wear? Neither. Why smartwatches aren't ready for prime time Mobility The tech of Computex 2015 in pictures Hardware Here's where all these efforts fall flat: These products are all pitched as magic bullets to simplify your work life, but in reality are just another item to sell or keep current customers in the fold. Another reality: These applications are trying to tackle human issues with collaboration and communications. Tech isn't going to fix those communication quirks or cure humans' need to try and keep up. We don't need another tool. We need less of them. We don't need another app to aggregate tech functions. We need to simplify tech functions starting with a bunch of check boxes marked delete. We don't need technology to help us communicate. We need to be taught how to communicate. And we sure don't need more messaging. We need to turn our damn phones off so maybe we can really get some work done or look up a
Gary Edwards

Two types of fear, or how to win in the next stage of the cloud | ZDNet - 0 views

  • For years, big software providers like Oracle, SAP, IBM, and HP have been taking their big software solutions for managing business processes and slicing them into industry-specific solutions. And, of course, they'll also send an army of consultants who can help you customize those solutions to your specific company--for a big fee. All of these big software providers are now trying to transition their solutions to the cloud, or offer private cloud or hybrid cloud solutions. They usually aren't in a hurry to make this switch because it means swapping lucrative licensing and maintenance fees for software-as-a-service subscription fees. But, customer demand is driving the move to SaaS, and so is a host of new competitors--smaller, industry-specific vendors who can better cater to the needs of specific industries and sub-specialties.
  • Many of these smaller vendors are SaaS-first or have been able to navigate the transition to the cloud must faster because they are smaller and more narrowly-focused. We refer to this emerging movement as the "industry cloud" and we recently released a joint ZDNet-TechRepublic special feature on the industry cloud to delve into how it's affecting businesses of all sizes and in various industries and to give our readers some guidance and best practices for navigating it. If you're faced with the decision of sticking with a traditional vendor or trusting an upstart cloud company with your company's most important applications and data, then I'd definitely suggest reading our special feature to understand all of the nuances involved, as well as the drawbacks of going with an upstart cloud provider.
  • But, I'll also boil down the decision-making process for you. In this type of decision, there are two types of fear. And, it depends on which one motivates you more. If you have a solid market advantage to protect and don't need to innovate so much as simply remain steady and stable, then you should probably stick with your traditional vendor. Your biggest fear is making a mistake that could rock the boat.
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  • On the other hand, if your biggest fear is getting lapped by a competitor because you can't move fast enough, then you should give some serious consideration to the industry cloud upstarts, who can give you some important shortcuts and more hands-on service. They can also enable you to punch above your weight limit.And just to give you a little perspective on how the industry cloud is suddenly reshaping things, take a look at the following data point from the original research we did as part of our special feature:
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    ""The real opportunity is moving mission critical systems in the cloud. [Industries] are the biggest hold out. We see that as the biggest opportunity." That's how Stephan Scholl, co-president of Infor--an enterprise software company that specializes in solutions for specific industries--explains what he sees when he looks at the cloud market. For all of the endless hype about cloud computing over the past five years, most companies have remained slow to move their most important applications to the cloud. Sure, the cloud has been good enough to run a few experiments and save big money on licensing fees with less critical apps like HR and collaboration and some overly-glorified shared address books. That's because if those services go down or get hacked or employees have a slow internet connection then it's no big deal because people can still get their work done. It's different when it comes to the software that your whole company is logged into every minute of the business day. That was the conventional wisdom. But, it's starting to change. PINBOX The Industry Cloud: Why It's Next Read More Large enterprises, SMBs, startups, and everything in between are now taking a hard look at moving their core business applications to the cloud. While that obviously includes software like ERP and financial systems, the even more interesting story is the software that's specific to each industry--insurance, healthcare, manufacturing, real estate, etc. These industries all have specialized needs because they all have very different kinds of business processes. In many of them there are even sub-specialties within industries that have even more specialized needs. "
Gary Edwards

Microsoft starts rolling out real-time coauthoring in Office 2016 preview | ZDNet - 0 views

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    "Microsoft is starting to roll out to testers the real-time coauthoring functionality it has promised will be part of the next version of Office for Windows desktops. Microsoft officials said in early May that real-time coauthoring would be coming to Office 2016. The first public preview of Office 2016, which Microsoft made available in May, did not include this functionality. In a blog post that Microsoft inadvertently published on June 3 and later unpublished, company officials said that real-time presence -- a key piece of real-time coauthoring -- is rolling out to Word 2016 testers. The real-time typing component of coauthoring is still not there and will be included in subsequent test builds, officials said. From the blog post: "Real Time Presence in Word: While Real Time Typing will ship in subsequent builds, we are rolling out a key part of that collaborative experience with Real Time Presence. Real Time Presence allows you to see where in a document your teammates are editing. We are turning this on first for OneDrive for Business subscribers but it will be available more broadly soon.""
Gary Edwards

NEC partners Nintex to provide workflow automation for SharePoint and Office 365 - ARN - 0 views

  • As cloud computing grows, particularly in Australia, customers are increasingly looking for ways to create efficiencies and automate critical business processes.” Nintex's workflow automation platform, which includes Nintex Workflow and Nintex Forms for SharePoint and Office 365, streamlines processes on and between today's most-used enterprise content management systems and collaboration platforms, connecting on-premises, cloud workflows, and mobile users. Nintex vice president of sales in APAC, Dan Parker, said the company was founded in Australia, and that the local market had always been a key focus for the company.
  • Its diverse partner channel supports hundreds of customers in Australia, including several ASX 200-listed companies and multinational corporations across all industries. Melbourne-born entrepreneurs, Brian Cook and Brett Campbell, founded Nintex in 2006.More than 5,000 organisations in 90 countries are currently running millions of workflows daily using Nintex technology.
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    "Nintex has partnered NEC Australia to provide customers with the company's workflow and forms solutions. The partnership with NEC Australia will allow Nintex to provide additional support to the many customers looking to boost their workplace efficiency and effectiveness. Nintex has a strong presence in Australia and is continuing to evolve its partner network in the region to ensure customers have the best possible experience with Nintex's workflow productivity platform. The rise of organisations focusing on streamlining and automating their business processes demonstrates an increase in partners looking to Nintex to provide a value-added offering around workflow automation to their services and solutions, according to a company statement. NEC Australia partner alliance practice lead, Tim Pagram, said he had seen businesses across the board experience significant gains in productivity and customer satisfaction by using Nintex technology."
Gary Edwards

Philipp Karcher's blog | Forrester Blogs - 0 views

  • Today Microsoft starts shipping Office for iPad, finally plugging the gap in its portfolio that’s been filled by popular document viewers and editors like QuickOffice and SlideShark.   Does this come too late for Microsoft? As much as naysayers like to proclaim Office is dying, people still overwhelmingly use it at home and at work. Office is supported at virtually every organization. Our survey of Forrester clients at the end of last year showed strong strides by Google Docs with 13% of firms using it.* However, the caveat is companies that have gone Google are using Docs to complement Office with collaboration features and mobile support, not to replace it.   You could argue how much incremental revenue Microsoft lost out on, but I don’t think the lack of native Office apps has caused Microsoft to cede ground to other office productivity suites on the PC, where the vast majority of content is still created. Keep in mind that out of the 20% of information workers in North America and Europe that use a tablet for work, 60% of them use some office productivity software on it.** Half of tablets used for work are iPads. So immediately just 6% of information workers will be considering the Office apps as an alternative to what they are using on their tablets today.    Is Microsoft really multi-platform now?
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    "Today Microsoft starts shipping Office for iPad, finally plugging the gap in its portfolio that's been filled by popular document viewers and editors like QuickOffice and SlideShark.   Does this come too late for Microsoft? As much as naysayers like to proclaim Office is dying, people still overwhelmingly use it at home and at work. Office is supported at virtually every organization. Our survey of Forrester clients at the end of last year showed strong strides by Google Docs with 13% of firms using it.* However, the caveat is companies that have gone Google are using Docs to complement Office with collaboration features and mobile support, not to replace it.   You could argue how much incremental revenue Microsoft lost out on, but I don't think the lack of native Office apps has caused Microsoft to cede ground to other office productivity suites on the PC, where the vast majority of content is still created. Keep in mind that out of the 20% of information workers in North America and Europe that use a tablet for work, 60% of them use some office productivity software on it.** Half of tablets used for work are iPads. So immediately just 6% of information workers will be considering the Office apps as an alternative to what they are using on their tablets today.    Is Microsoft really multi-platform now?"
Gary Edwards

Office productivity software no closer to becoming a commodity | ZDNet - 0 views

  • Microsoft continues to have a stranglehold on office productivity in the enterprise: Just 6 percent of companies in our survey give all or some employees an alternative instead of the installed version of Microsoft Office. What's Hot on ZDNet Windows 10: You've got questions, I've got answers Windows 10 Yes, Apple TV will be a HomeKit hub Apple ​A new day, a new Ubuntu smartphone Hardware Will your PC run Windows 10? Use the official compatibility checker to find out Windows 10 Most surprising of all, multi-platform support is not a priority. Apps on iOS and Android devices were important to 16 percent of respondents, and support for non-Windows PCs was important to only 11 percent.
  • For now, most technology decision-makers seem satisfied with leaving employees to self-provision office productivity apps on their smartphones and tablets if they really want them.  Do you think we're getting closer to replacing Microsoft Office in the workplace?
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    "We just published a report on the state of adoption of Office 2013 And Productivity Suite Alternatives based on a survey of 155 Forrester clients with responsibility for those investments. The sample does not fully represent the market, but lets us draw comparisons to the results of our previous survey in 2011. Some key takeaways from the data: One in five firms uses email in the cloud. Another quarter plans to move at some point. More are using Office 365 (14 percent) than Google Apps (9 percent).  Just 22 percent of respondents are on Office 2013. Another 36 percent have plans to be on it. Office 2013's uptake will be slower than Office 2010 because fewer firms plan to combine the rollout of Office 2013 with Windows 8 as they combined Office 2010 with Windows 7. Alternatives to Microsoft Office show little traction. In 2011, 13 percent of respondents supported open source alternatives to Office. This year the number is just 5 percent. Google Docs has slightly higher adoption and is in use at 13 percent of companies. "
Gary Edwards

Microsoft has lightweight collaboration, project management mobile apps in the works | ... - 0 views

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    "Flow, Microsoft's lightweight email/chat application that looks as if it will debut on iPhones, seems to be just one of a number of new mobile-first productivity apps the company is building. Microsoft also is believed to be working on a lightweight collaboration and document-sharing app (which may be using "Flip" as its working name), as well as a lightweight project-management application, (which may be known as "Highlander"), according to sources of mine who asked not to be named. Flow, Flip and Highlander are all productivity apps that are aimed at mobile users. My bet is they're all the handy work of the "Do More Experiences" team that is part of Microsoft's Applications & Services group, as that team is focused on redefining productivity and building "next-generation experiences" for mobile platforms, including phones and tablets. One of my contacts said Flip may include some of the features that will be part of the Flow email/chat application, but will go beyond Flow by offering document viewing, editing and collaboration features. Highlander is meant to provide lightweight project management for smaller-sized projects, making it easy for users to update tasks and watch projects' progress, that same contact said. Microsoft already sells a more fully featured project-management application, Microsoft Project."
Gary Edwards

5 great faxing apps for iOS and Android | ITworld - 0 views

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    "Like it or not, faxing is still alive and kicking. No need to get a fax machine though -- instead get any of these five apps for faxing and receiving faxes on your phone. FaxBurner If you don't send or receive lots of faxes, this iOS app is the one for you. There's a paid and a free version, but unless you do plenty of faxing, the free one will be what you need. With the free version you get a free fax number, although that number will be different every time you fax. You can receive 25 pages of faxes for free every month, but you can only send five pages total for free. After that you have to pay for it. The best plan is $10 per month for 500 fax pages sent and 500 fax pages received. eFax This one has apps for iOS and Android, and lets you do it from your desktop as well. It has plenty of nice extras, including annotating faxes and signing them. There are several levels of service, but your best bet is eFax Plus, which cost $17 a month and lets you send 150 pages or receive 150 pages. After that it's ten cents a page. FaxFile This iOS and Android app is a good choice if you don't want to pay a monthly fee, and instead prefer to pay for each fax you send and receive. You buy credits ahead of time and then apply them as you send and receive faxes. FreeFax This faxing app for iOS and Android lets you fax a single page a day for free. After that, you pay. A single page doesn't get you very far, but if you send very few faxes, it's worth a try. iFax This app is available for either iOS or Android. You won't get anything for free. Instead, you pay by the pages. For 99 cents you can fax up to five pages, and the price goes up from there. If you've got an Apple Watch you can view your faxes on it."
Gary Edwards

The Same Page : Acrobat and Word for Commenting Part 2: Export PDF Comments Back to Word - 0 views

  • Marking the valid ones with a checkmark by right-clicking the comments and choosing “Mark with Checkmark” or just clicking the checkbox to the left of the comments in the Comment List of the Comments Navigation Panel. Note that this checkmark won’t appear in the document when viewed by others. Otherwise… Right-click on a comment and choose “Set Status > Review” and either “Accepted” or “Rejected”. You can also do this from the Comments List. Others will see this status for the comment as part of the review.
  • Export PDF Comments From Acrobat to Word To get started, choose Comments > Export Comments to Word… in Acrobat, or if you have the Comments list open, choose Export Comments to Word… from the Comments List Options button. What this will do is launch Microsoft Word, if it isn’t open already, and now that you are there, open the “Import Comments from Adobe Acrobat” wizard [I know, I know, that’s not the exact title of this article, but it is the same thing really]. If you are already in Word, or have the original DOC/DOCX document open, you can also go to the Acrobat ribbon (or menu) and choose “Import Comments from Acrobat…” under “Acrobat Comments”. If you haven’t been through this before, a screen of instructions will appear first: click OK to continue. You will then see one of three possible scenarios, depending on how you launched the wizard:
  • If you are coming from Acrobat in this step, the PDF file you had open before with all the comments will be shown under “Take comments from this PDF file:”. If you launched the wizard from within Word and the source DOC/DOCX file was open, it will be listed under “Place comments in this Word file:”. By default, the wizard will look for a PDF file in the same folder and with the same file name, and if it finds it, lists that too. It’s assuming that PDF file is the one that has comments. If you got to the wizard from Word with no file open, both fields will be blank.
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  • All Comments. This includes drawing markups such as polygons and callouts. If a comment or markup has a pop-up with text in it, then this will be made the text for the Word comment. The PDF comment or markup type, and the date that the comment was made, are also added to the Word comment text. For example, “Comment [08/21/09#3]:Highlight: The text from the pop-up.” All Comments with Checkmarks.This will only include comments and markup that you checked off using Acrobat’s Comments List, for example. Text Edits only: Insertions, Deletions and Replaces. This will just integrate the suggested changes to the Word document, and not just add the Text Edits as Word comments. Custom Filters, for the comments you would like to include and apply. With this option you can be choosy about what is imported and applied to the Word document, including which authors comments you would like incorporated. For example, you can specify that only comments and markup that you have checked and accepted be imported by the wizard. Everything else will be ignored.
  • Finally for this part, as you can see from the previous image, you can also instruct the wizard to turn on Word’s Track Changes feature so you can see what gets changed once the wizard has completed its task. Once you are back at the start of the wizard, the real fun begins when you click the “Continue” button. First, the wizard will go ahead and import all the PDF comments into the Word document (unless you filtered them using the options I mentioned before). You should see them over on the right hand side of the pages, as expected with Word comments, pointing to the location where they were originally added to the PDF file. You will get the best results here if the Word document was converted to a PDF file using Acrobat PDFMaker and was tagged, but it still works otherwise. The wizard will then report back on how many comments were imported to Word, breaking it up by Text Edits and Other Comments:
  • If you thought that was cool, just wait for the next part…Integrate Text Edits is the next optional step (click Cancel to skip it), and it does just what it says on the tin. The wizard will go through the imported insertion, deletion or replacement Text Edits comments, and apply those changes for you. Acrobat is even doing your work for you now! You can apply or discard them one-by-one by clicking on the appropriate button. You can then either click “Next”, or check the “Automatically go to next” option, and the wizard will jump to the next Text Edit comment and move the dialog and document so you can see the highlighted area to be changed. If you know you want to apply them all because you have already checked and/or accepted them in Acrobat beforehand, go ahead and click “Apply All Remaining”.
  • You don’t have to use what you see in the “New Text” field. As you can see in this example, a typo was missed in the original Text Edit comment: I don’t believe the author of this document really wants to extol the virtues of causing unwanted and annoying color changes to garments, but would rather mention the commitment to environmentally responsible practices [granted, I am the one who made the mistake]. Just go ahead and type in to that field what the text should be, and that is what the wizard will use. Once all the changes have been applied, the wizard wraps things up by giving you a final report on the text integrations it made, with a couple of tips for cleaning things up in your Word document via the Acrobat ribbon/menu, including merging tracked changes and deleting comment bubbles.
  • Now think back to what you just read or tried yourself, and how you would have gotten to that same result before. If you were lucky to have two monitors, you may have the PDF and DOC/DOCX files open side-by-side and visually scanned from comment to comment applying those changes as you saw fit. If you had only one monitor, it was either a) very large or b) you are beginning to wear out your Alt and Tab keys on your keyboard. You may also have printed out the PDF document with comments, or the Comments Summary from Acrobat, and visually scanned that for changes to make [not very (su)stainable]. Either way, it was a process that was certainly slower than using Acrobat’s Export(Import) Comments command, and probably had a greater risk of introducing errors or missing important changes. Give this real time-saver a try and see how it works out for you. Remember, for best results use a PDF document that was created from the same Word document using Acrobat PDFMaker – no refrigeration after opening required.
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    "Acrobat and Word for Commenting Part 2: Export PDF Comments Back to Word In Part 1 of this article, I wrote about exporting comments in a Microsoft Word document to a PDF file with comments when using Acrobat PDFMaker. When converting Microsoft Office files to PDF documents it is important, possibly even critical, to preserve as much information from the source as possible, and to have the option to be selective about it: Acrobat PDFMaker can help you there. But the really productive part is after you have received comments from others on a PDF version of the document, possibly via a Shared Review. That is the time you will want to apply - or integrate - the changes to the source Word document: you got it, Acrobat can help you out here too by exporting PDF comments from Acrobat back to Word. [As I stated in Part 1, this method applies only to supported versions of Microsoft Word on Windows. Apologies to my Mac brothers and sisters.] Before you get started, I suggest opening the PDF file with comments, going through the feedback and suggested changes from reviewers. This is so you ca determine what is exported to Word and then integrated for you [this is optional, but will save you some time later if you have a lot of suggested changes, some of which you know won't be integrated]. You can do one or both of the following: "
Gary Edwards

Egnyte takes a 'mobile-first' approach to cloud storage with new enterprise suite | CIO - 0 views

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    "Egnyte has been vying with the likes of Dropbox and Box for some time already in the cloud-storage arena, but on Tuesday it jumped on board the "mobile-first" train with a newly revamped version of its enterprise-focused app suite that's aimed squarely at mobile business users. State of the CIO 2015 More than 500 top IT leaders responded to our online survey to help us gauge the state of the READ NOW Now running on the Apple Watch and Windows tablets as well as Android, iOS and other Windows platforms, the new suite of apps is designed to let enterprise users on virtually any mobile device access, manage and share online and offline data from both cloud and on-premises storage. In addition to the expanded mobile-platform coverage, Egynte's new suite includes several new features, including the ability to organize files marked for offline access in a centralized view, thereby making it easier to coordinate offline and online content."
Gary Edwards

Business Process Documentation: Automate It! | CIO - 0 views

  • Training Documents. Creating step-by step-documents for training business users on how to perform normal process activities (such as creating a new order or processing a shipment), has historically been time consuming, tedious, and quickly outdated. With software like Worksoft AnalyzeTM, step-by step-training materials include a narrative of each process step along with sample data, full screenshots, and even highlighted data entry fields used for every transaction. Results are automatically generated in MS Word or PDF documents. Best of all, when part of a process changes (because a business user has captured a process in a new way), new documentation is generated with the click of a button. With automation software, the generation of training material is automatic, and automatically updated.
  • Audit & Compliance Documents. When external or internal auditors are deployed in your organization, one of the first things they ask for is a description of the processes used in your business. In my experience this is time-consuming and takes away valuable time from your team’s normal activities. In addition to detailed, plain-English process narratives described above, Worksoft Analyze allows you to provide auditors with up-to-date flow charts describing the overall process (when an overview is needed), as well as detailed step-by-step documentation. Manual steps or signature approval blocks can be easily added because the process description is generated in easy-to-edit formats, like MS Word. There’s much more we could discuss, so don’t hesitate to contact me if you’d like to continue the conversation. Next time, we will describe how you can layer analytics on top of captured business process flows for process optimization, streamlining, and re-engineering.
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    "Audit. Compliance. Team training. Process re-engineering. Every one of these activities requires that your team have accurate business process documentation in-hand to maximize success. Is it optional? Not really. For a variety of reasons, complex enterprises need to have a firm understanding of how they actually conduct business and "how things really work around here." And it needs to be written down in a way that your team, your auditors, your regulators, and your business analysts will understand and be able to use and customize for their intended purpose. Challenges. The problem is that generating and maintaining accurate business process documentation is a real pain because it's time consuming and difficult. The knowledge of the process has to come from business users and business analysts, whose time is expensive - and any time spent creating documentation takes them away from their primary mission of running the business. Even worse, once this hard-won information is captured, it can become out-of-date in a matter of days or weeks as business processes change over time. The cost of documenting your business processes can run in the hundreds of thousands of dollars in direct costs for consultants, interviewers, and document preparation - not to mention your team's opportunity cost which can be much greater. An Automation Path. If you've made it this far, it's because you're looking for a better way - and the good news is that automation provides today's most effective solution. With software for automated business process documentation, the business user turns on a process "capture" feature from their desktop toolbar when executing a business process in their enterprise application of choice, such as SAP or a web application. When the process is complete, they simply turn off the capture feature. Every business process function, keystroke, and transaction has been uploaded into the automation software. In this way, the softwar
Gary Edwards

Gartner shows two-horse race in IaaS cloud: AWS and Microsoft Azure | CIO - 0 views

  • AWS and Azure are the only two vendors in the “leaders” quadrant of the report, with AWS clearly taking the top spot. A series of other providers – including Google, CenturyLink, Rackspace, VMware, Virtustream and to a lesser extent IBM’s SoftLayer received fairly high marks, but none have clouds that rival those from the big two. Between AWS, Azure and all the other vendors, there are significant differences, though, so Gartner says it’s important to pick the one that most closely aligns to your needs.
  • AWS was the first to market with an IaaS offering, based on Xen-virtualized servers and hasn’t looked back. It is the “overwhelming market share leader,” is “extraordinarily innovative, exceptionally agile, and very responsive to the market,” and holds a multi-year competitive advantage over Microsoft and Google, Gartner says.
  • AWS can be complex though. Pricing structures can be confusing and opaque – it charges individually for some services that other vendors bundle. This leads many AWS users to employ a third-party management vendor to help manage costs and deployments.
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  • Azure – the clear second choice Microsoft’s significant market share in the enterprise IT market combined with its continual investments in Azure make it the chief competitor to AWS. The company has a compelling bundled offering: Its public cloud integrates closely with its on-premises management tools, such as Windows Server and Systems Center. While it’s not at the scale of AWS, Gartner estimates that Azure has more than twice as much cloud IaaS capacity all the other vendors in the MQ, other than AWS.
  • If there are any cautions against Azure, it is that some features are not fully production ready. For example, Azure has been plagued with significant outages – something AWS battled a few years ago – so Gartner recommends that customers using Azure for mission-critical workloads employ a secondary, non-Azure disaster recovery backup plan.
  • The vendor perhaps most likely to take on the leaders in public IaaS cloud is Google. It has a massive data center footprint that it uses to run its own operations, which it now makes available for customers to use. This approach has allowed Google to quickly offer a compelling IaaS without significant investment. But the company is not an “enterprise vendor” in terms of its sales, support and partner offerings. “Google needs to earn the trust of businesses,” Gartner says.
  • A company like IBM has somewhat of an opposite problem from Google, Gartner says. It has a broad set of initiatives in the cloud (through SoftLayer), including managed hosting, application development (through BlueMix), SaaS and bare-metal provisioning. But Gartner says they are not bundled well. Rackspace is another company that has a strong set of offerings – from public IaaS cloud, to managed cloud, hosted private cloud and even bare-metal services as well. But the company no longer specializes in self-service public cloud and instead is targeting customers who are looking to take advantage of its support expertise in deploying applications, limiting the company’s reach.
  • VMware is having trouble with adoption as well, Gartner says. VCloud Air is its public IaaS cloud, but Gartner says the most likely advocates of that platform are VMware administrators, not business managers and development leaders who may be in better positions to drive cloud strategies. Those VMware administrators may be more comfortable building out a private-cloud than using VMware’s public cloud. CSC offers its own public cloud offering but it also provides consulting to help customers choose the best IaaS platform. A lack of investments in value-add services have led CSC advisers to recommend competitors clouds more than its own, Gartner says. HP was dropped from the Gartner report this year because it’s focusing on a hybrid cloud strategy and its public Helion cloud division doesn’t have enough market share to qualify.
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    "Research firm Gartner's annual report card on the public IaaS cloud computing market shows there is one clear leader - Amazon Web Services - and another clear challenger - Microsoft Azure. And then there is everyone else. "The market is dominated by only a few global providers - most notably Amazon Web Services, but increasingly also Microsoft Azure," Gartner researchers say, giving Google Cloud Platform an honorable mention. "Between them, these three providers comprise the majority of workloads running in public cloud IaaS in 2015.""
Gary Edwards

How workers really use Microsoft collaboration tools | CIO - 0 views

  • A new report suggests the most common activity among businesspeople using Microsoft collaboration tools is document sharing, and much of that activity occurs early in the week, on Monday and Tuesday.
  • Document access and sharing represent the bulk of enterprise collaboration using Microsoft tools, according to a new report from harmon.ie, a company that makes software to combine Microsoft's cloud and social utilities into a single interface. Online and offline access to private or shared documents represents 81 percent of all business activity in harmon.ie's mobile apps and email products.  The research, which is based on data from 1,500 harmon.ie users from 800 companies in more than 75 countries, stresses the importance, and dominance, of documents in enterprise collaboration.
  • Four of every five minutes spent using harmon.ie apps are dedicated to document access, but the social conversations associated with the documents are comparatively few and far between, according to the research. For example, business users opened documents 68 times more often than they participated in Yammer discussions. The next most popular activity behind document access was adding SharePoint sites; seven percent of respondents said they add SharePoint. Just three percent of users conducted document searches, and less than two percent participated in Yammer discussions, viewed activity streams or looked up a colleague's SharePoint profile, according to harmon.ie.
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  • the company says 24 percent of its mobile customers now use Office 365 in the cloud, up from 18 percent six months ago.
Gary Edwards

Marc Andreessen is wrong. The IPO isn't dying. | Matt Barrie | LinkedIn - 0 views

  •  
    Excellent explanation of how VC Companies work. CC Jason "Marc Andreessen recently lamented the death of the IPO in the United States, blaming over regulation and short sellers as the reason why the general public no longer gets to share in the spectacular capital returns that earlier technology stocks like Microsoft and Amazon delivered. While over regulation in the US with regimes like Sarbanes Oxley is a major problem, the data from the National Venture Capital Association shows that over the last five years that both the number of IPOs and the total amount offered is actually in an uptrend. In fact, the first quarter of 2014 saw the strongest three month period for new listings since 2000, and Alibaba is imminently coming to market which will lift the trend in 2014 significantly."
Gary Edwards

Why CIOs can't sell enterprise collaboration tools | CIO - 0 views

  • Enterprise collaboration is a dubious pursuit. You can almost sense its impending failure the minute it gets introduced to a workforce and becomes just another tool that employees are supposed to use.It doesn’t help when CIOs downplay the value of collaboration tools by simply procuring something that meets the lowest common denominator and enables them to check another item off their to-do list. More like this 6 IT leaders share tips to drive collaboration How Mobile, Social Tech Elevate Enterprise Collaboration CIOs Need to Snap Out of Complacency on IDG Answers How to retrieve data lost from Outlook address book after creating a shortcut? State of the CIO 2015 More than 500 top IT leaders responded to our online survey to help us gauge the state of the Read Now “There’s a lot of failures in enterprise collaboration, loosely termed, because people don’t really know what they’re aiming for so obviously they don’t hit it,” says Joel Confino, CEO and founder of the enterprise Q&A platform Haydle.
  • The promise of collaboration is to replace face-to-face communication, but if the implementation isn’t well-planned, it can’t become something extra that people have to do, Confino says. Collaboration also has to perform better than the incumbent, which is email for most people.
  • CIOs can’t merely launch a tool and tell employees to go forth and collaborate. The C suite needs to lead by example and use these new tools to accomplish meaningful business objectives.“The majority of these implementations are underperforming and plenty of them are just outright ghost towns,” says Confino.
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  • Why these tools are failing to supplant a technology as static as email is a question vexing the minds of countless IT managers. The reason for enterprise collaboration is still so hazy that relatively few CIOs agree on what challenges lie ahead.
  • CIOs and other IT decision makers face a host of challenges in their pursuit of enterprise collaboration, some of which are ingrained into the culture of their companies. Resistance to change is the obstacle facing CIOs at most companies and the reasons could include anything from workplace culture to perceived cost and complexity, says Scott McCool, group vice president of IT and CIO at Polycom.
  • One of the biggest challenges is determining how to implement enterprise collaboration in cross-functional manner, says John Abel, senior vice president of IT at Hitachi Data Systems,“Teams are pretty good at communicating within their own group but when it comes to integrating across departments silos tend to happen, which ultimately becomes problematic when each team needs to align on certain campaigns or key topics,” he says.NetScout’s CIO and Senior Vice President of Services Ken Boyd says the landscape of collaboration tools available today makes it difficult to pick the best ones for a specific workforce.
  • “Locating a collaboration tools provider that can offer the right balance for the needs of our enterprise users can be a significant challenge,” he says. There are many point solutions for voice, video, chat and document collaboration, but splicing together those solutions from multiple vendors isn’t always the most productive or cost -effective method.
  • “There is an atomic shift taking place in how the enterprise operates, and so the CIO and CIO's team must decide whether [on-]premises and cloud-based collaboration tools can and will address the needs of the enterprise users -- anytime, anywhere, and on any device -- plus smoothly work between business and consumer applications,” says Boyd.
  • CIOs must also navigate and please the different age groups, says Chris McKewon, founder and CEO of the managed services provider Xceptional Networks.
  • Millennials are more comfortable with video, short messaging and have embraced newer collaboration tools like Slack and HipChat while older execs are still trying to master WebEx and GoToMeeting, and unfortunately there’s no common ground, McKewon says.“CIOs need to shift their mindset, strategies and projects to be more inclusive and collaborative,” says Shamlan Siddiqi, vice president of architecture and application development at the systems integrator NTT Data.
  • The biggest challenges, according to Siddiqi, are organizational buy-in on major transformational decisions, employee adoption, sustainable engagement, security, content quality, standardization and tool selection.
  • Brian Pillar, IT manager at the software firm TechSmith, agrees that adoption is a major challenge. Enterprise collaboration tools rarely come cheap, so making sure the organization rallies around the new platform is key.Organizations will never realize their return on investment for collaboration until individuals or teams stop creating workarounds to avoid an enterprise collaboration tool altogether, says Pillar.
  • Ruven Gotz, director of collaboration services at the IT solutions vendor Avanade, says collaboration is about helping people work together to achieve more meaningful and impactful outcomes.As such, the biggest challenges lie in approaching collaboration with the right mindset, he says.“Technology is an amplifier of human touch and interaction. Its effectiveness in enabling collaboration is entirely dependent on achieving results with methods that make sense to the way people actually accomplish work,” says Gotz
  • “You really have to understand the true nature of the business results you seek to achieve,” says Gotz.If you can’t see the business result you seek to achieve, take the time to stop and find it. If you can’t rationalize a process that is simple to understand, don’t try to automate it, he says.“Understand what the tool imposes on the experience,” says Gotz. “Don’t let the tool bind natural human interaction.”
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    "Collaboration platforms offer the promise to eliminate unnecessary meetings, phone calls and other time-consuming interactions. However, to succeed those tools have to perform better than the incumbent, which for most people is still email."
Gary Edwards

The Mind of Marc Andreessen - The New Yorker - 0 views

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    An amazing article about Marc Andressen and his a16z VC firm on Sand Hill Road. Covers the entire story and provides a great insight into how Silicon Valley and VC industry work. It's long, but nevertheless a must read. Very enjoyable! " At his firm, Andreessen Horowitz, the venture capitalist routinely lays out "what will happen in the next ten, twenty, thirty years." CREDIT PHOTOGRAPH BY JOE PUGLIESE On a bright October morning, Suhail Doshi drove to Silicon Valley in his parents' Honda Civic, carrying a laptop with a twelve-slide presentation that was surely worth at least fifty million dollars. Doshi, the twenty-six-year-old C.E.O. of a data-analytics startup called Mixpanel, had come from San Francisco to Sand Hill Road in Menlo Park, where many of the world's most prestigious venture-capital firms cluster, to pitch Andreessen Horowitz, the road's newest and most unusual firm. Inside the offices, he stood at the head of a massive beechwood conference table to address the firm's deal team and its seven general partners-the men who venture the money, take a seat on the board, and fire the entrepreneur if things go wrong. Marc Andreessen, the firm's co-founder, fixed his gaze on Doshi as he disinfected his germless hands with a sanitizing wipe. Andreessen is forty-three years old and six feet five inches tall, with a cranium so large, bald, and oblong that you can't help but think of words like "jumbo" and "Grade A." Two decades ago, he was the animating spirit of Netscape, the Web browser that launched the Internet boom. In many respects, he is the quintessential Silicon Valley venture capitalist: an imposing, fortyish, long-celebrated white man. (Forbes's Midas List of the top hundred V.C.s includes just five women.) But, whereas most V.C.s maintain a casual-Friday vibe, Andreessen seethes with beliefs. He's an evangelist for the church of technology, afire to reorder life as we know it. He believes that tech products will soon
Gary Edwards

Pssst! Office 365 customers pay Microsoft up to 80% more over long haul | Computerworld - 0 views

  • Transactional customers buy Office once every five to seven years, said Hood. But by convincing businesses to subscribe to Office 365, specifically the E3 plan, Microsoft can realize an 80% increase in revenue over the years-long relationship. Office 365 E3 includes the core Office application suite, as well as cloud-based Exchange, SharePoint and Skype for Business, shifting those services from on-premises systems to Microsoft's servers.
  • One expert scoffed at Microsoft's multiplier, which he said was actually a low-ball estimate. "A 1.8x multiplier? How about a 6x or 20x multiplier?" said Paul DeGroot, principal at Pica Communications, a consulting firm that specializes in deciphering Microsoft's licensing practices.
  • DeGroot's point was that Microsoft rakes in much, much more than just an additional 20%, 40% or 80% by pulling customers to the cloud. "I think those numbers are conservative," DeGroot said in an email. "
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  • I always remind customers that Microsoft's internal rationale for the cloud is not superior technology or a better fit for customers, but that they can switch customers from purely transactional strategies -- where they wait for Microsoft to produce value before buying in -- or from standard EAs, where customers can stop purchasing SA but keep using the product -- to a subscription model where the customer owns nothing and must continually pay Microsoft."
  • DeGroot, like many licensing gurus, is often called in when a Microsoft customer grows weary of paying Redmond and wants ideas on cutting costs."We routinely reduce customers' payments to Microsoft by 40%, and the two most recent engagements were 75% lower," asserted DeGroot. The latter, he said, was accomplished by dropping the SA annuity when the customer had no plans to upgrade in the next three years, the length of SA contracts.
  • "Customers can drop SA but keep using the latest products in the full Microsoft stack for the next three years with very little downside," DeGroot added. "That's devastating for Microsoft's revenue stream. But if Microsoft can get them into [Office 365] E3, that can't happen. Microsoft will determine what features are available, when they upgrade to new versions, and how much they pay."
  • In her presentation to Wall Street, Hood also talked about even greater revenue opportunities based on selling more cloud-based services to Office 365 customers.
  • "There is additional 'yield opportunity,' in our language, to add lifetime value here, in addition to adding users," she said. For Hood, "yield" means, in her words, "selling more things on top of an installed unit."
  • the lifetime value of a customer. "When we get a cloud customer completely deployed and get utilization and consumption, it opens up with the first service, it opens up the ability for me to get the other services in there,"
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    "Microsoft loves subscriptions. Moving a corporate customer from "transactional" purchases of Office -- the once-traditional practice of purchasing one-time, perpetual licenses that let workers use the suite as long as their firms want -- to Office 365 rent-not-buy subscriptions results in almost a doubling of revenue for Microsoft. "Over the lifetime, the increased reach, the increased frequency in this example, as well as some yield, adding some incremental services, results in a 1.8 times lifetime value of that user in the transition," said CFO Amy Hood in a meeting with Wall Street last week."
Gary Edwards

How ProsperWorks, a CRM App, is Helping Google Best Microsoft 365 - 0 views

  • "We integrate directly into the tools that people use to communicate with their customers," CEO and founder John Lee told CMSWire. There are numerous advantages to this approach: no training, the elimination of duplicate data entering and fresh data that is more accurate. The app provides an extension that sits within Gmail, he explained. Then, when a potential lead contacts the sales rep, he or she can search for the prospect's name throughout the organization. "If anyone else was contacted by 'John Smith' at the organization, the rep is able to see that correspondence. She doesn’t have to hunt for information." That feature alone, Lee said, saves a huge amount of time usually spent doing preliminary customer research.
  • Familiar Interface A feature called Chrome extension for Gmail illustrates ProsperWorks larger MO or approach to the CRM space. It was specifically created to help employees work smarter and faster by automating mundane tasks, intelligently organizing customer data and prompting sales actions all within Google's familiar interface, Lee said.
  • Google has been incrementally making its workplace products more and more functional — all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched Google Apps (now called Google for Work), the best feature was the cost. The products were free to use, although there was little in the way of service or advanced business functionality. But that's been changing. More companies are piggybacking on Google for Work's foundation to launch their own products and, as these products mature, continue to invest and expand them. One of the latest examples is ProsperWorks, the developer of Simple CRM for Google Apps. 
  •  
    "Google has been incrementally making its workplace products more and more functional - all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched Google Apps (now called Google for Work), the best feature was the cost. The products were free to use, although there was little in the way of service or advanced business functionality. But that's been changing. More companies are piggybacking on Google for Work's foundation to launch their own products and, as these products mature, continue to invest and expand them. One of the latest examples is ProsperWorks, the developer of Simple CRM for Google Apps.   "
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