Loss of learned skills is messing with our heads, but John Gilbey wonders who needs to know
Phil Zimbardo's 1971 prisoner/guard experiment at Stanford, and goes on to look at the potential consequences of group-thinking in such events as the two Nasa shuttle disasters.
The economics of collaboration Vs the need of organisations to justify their existence - fab video. Recommend it! - some of these points I talked with Eliz about. Gets you thinking about developing your relationship with service users.