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Emenac Incorporated

Telekom Malaysia Berhad signs agreement to leverage Cloud Enablement Program - 0 views

VADS Berhad is a department of Telekom Malaysia (TM) that is responsible for Information Communication Technology (ICT) and Business Process Outsourcing (BPO). This department has signed an agreeme...

Telekom Malaysia Berhad signs agreement to leverage Cloud Enablement Program

started by Emenac Incorporated on 26 Dec 12 no follow-up yet
Emenac Incorporated

Telekom Malaysia Berhad signs agreement to leverage Cloud Enablement Program | Emenac News - 0 views

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    Kuala Lumpur, Malaysia: the Information Communication Technology (ICT) and Business Process Outsourcing (BPO) arm of Telekom Malaysia Berhad (TM), VADS Berhad, has signed an agreement with Multimedia Development Corporation (MDeC) through which, it will allow 10 local Independent Software Vendors (ISVs) to control the VADS Cloud Enablement Program.
samairarocks

The Future of IT Support: Leveraging Omnichannel Customer Experience and Contact Center AI - 0 views

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    IT support companies provide a wide range of services, including technical support, network management, software troubleshooting, and cybersecurity. This blog explores how IT support companies are leveraging these technologies to enhance their services.
Online Charging

OCS Solutions for Leveraging Convergent Real Time Billing - 0 views

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    OCS charges customer based on CDRs, which are generated whenever a subscriber uses a service. Our OCS is extremely flexible and helps you bill even the most complex services with considerable ease. Also, it is capable of tracking the usage of service along with keeping records of services in the billing database.
samairarocks

Enhancing Business Efficiency with Customer Support Outsourcing, Robotic Process Automa... - 0 views

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    Customer support outsourcing involves delegating customer service functions to a third-party service provider. In this blog, we will delve into each of these components, explore their benefits, and highlight how Vsynergize can help businesses thrive by leveraging these services.
samairarocks

Maximizing Business Efficiency with Outsourced IT Support Services, IT Helpdesk Support... - 0 views

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    Outsourced IT support services involve delegating the management and maintenance of a company's IT infrastructure to a third-party provider. This blog will delve into each of these components, explore their benefits, and illustrate how Vsynergize can assist businesses in leveraging these services to thrive.
samairarocks

Revolutionizing Customer Support with AI: Contact Center Solutions, Help Desk Support, and - 0 views

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    AI is revolutionizing the customer support industry, offering advanced capabilities for contact centers, help desk support, and outsourcing solutions. In this blog, we will explore the impact of AI on contact centers, help desk support, and customer support outsourcing. We will also highlight how Vsynergize can help you leverage these technologies to improve your customer service operations.
samairarocks

Revolutionizing Customer Service with AI: Enhancing Contact Centers, Help Desk Services... - 0 views

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    AI is transforming the customer service industry by enhancing contact center operations, optimizing help desk services, and improving the omnichannel customer experience. In this blog, we'll delve into how AI is transforming contact centers, optimizing help desk services, and enhancing the omnichannel customer experience. We'll also discuss how Vsynergize can help you leverage these technologies to achieve your customer service goals.
samairarocks

Elevating Customer Service: The Role of Conversational AI in eCommerce Outsourcing and ... - 0 views

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    This blog will delve into how conversational AI solutions are transforming eCommerce customer service outsourcing and telecom business process outsourcing (BPO), and how VSynergize can help you leverage these technologies for superior customer interactions.
samairarocks

Enhancing Customer Support with Generative AI: Call Center Automation and Outsourcing H... - 0 views

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    This blog explores how generative AI can enhance customer service, streamline call center automation, and optimize outsourcing help desk solutions. We'll also highlight how Vsynergize can support you in leveraging these cutting-edge technologies to drive success.
samairarocks

Enhancing E-commerce Success with Customer Service Outsourcing, Conversational AI Solut... - 0 views

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    E-commerce customer service outsourcing involves delegating customer support functions to a third-party service provider. In this blog, we will explore the benefits of each of these components and highlight how Vsynergize can help e-commerce businesses thrive by leveraging these services.
samairarocks

Enhancing Customer Experience: Omni-Channel Customer Service, Generative AI for Contact... - 0 views

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    This blog explores the transformative power of omni-channel customer service, generative AI for contact centers, and retail BPO solutions. It also highlights how Vsynergize can help businesses leverage these technologies to achieve outstanding results.
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