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Technology Congestion is a not a recent phenomenon but the urgency around Digital Innovation and Digital Transformation has brought it front and center. Technology Congestion is a point in the Digital Journey where multiple technology initiatives, executed in parallel become entangled with each in a state where none of the initiatives, hampered by inter dependencies, prioritization, and cost, is able to complete, make progress and deliver business value. Modern Experiences Require Multiple Technologies Building a consumer driven, customer centric experience that truly delights and moves business KPIs requires several technologies to come together in almost a magical experience. This means that not on boarding and deploying multiple technologies is not an option or possibility. Enterprises have to build competencies in multiple technologies (and they have multiple strategic options to do so) and this can be a daunting task. Managing Technology Dependencies Often, an app-centric methodology requires a complete focus on the user and customer's experience. Delivering that experience can requires technologies that leverage each other or are inter-dependent on each other. Inter-dependencies can be sequential i.e. Technology A is required to be installed and operational before Technology B can be initialized. Inter-dependencies can also be matrixed i.e. a service X might require service Y to be complete and Service Y requires Technology B. Inter-dependencies can also be circular where System M feeds information into System N and System N, in turn, provides feedback to enable System M to iterate and improve. Innovation To A Screeching Halt Technology congestion can stall innovation. Sorting out dependencies can delay innovation and new product development and cause the enterprise to become anti-app-centric. The net impact is lost time and energy in technology installation and deployment with less than ideal focus and attention on customer value and user experience.

One of the key milestones on the Digital Journey starting with a Digital Strategy, Digital Transformation and then sustaining on Digital Innovation is the point where the enterprise reaches a point of data maturity powered by a single, organization wide, consistent version of the truth including the state of the customers and the state of the business and the state of the employees. This point is critical as it becomes the launchpad for several, forward looking initiatives including Artificial Intelligence, ChatBots, Blockchain etc. "Complete" A Complete version of the truth ensures that the following criteria is met: Entity Pivot The key entities that need to be tracked to generate a complete, comprehensive version of the truth are the following Employee Employees, regardless of customer facing or not, need to be understood including where they excel vs. struggle and where their struggle impact the customer experience. Key information about employees that should be tracked is what the employees are working on, how productive they are and how often they introduce delay and errors in business processes. Business Business visibility requires that the enterprise be able to track key metrics such as customer lifetime value, customer attribution, customer acquisition cost and customer satisfaction. In addition, the stage of the customer ranging from prospect to commit to paying customer to abandoned needs to be tracked. In addition, the customer's quality of service and experience needs to be tracked and understood. Customer The most critical of the three is the understanding of the customer. Customer KPIs have a direct impact on and are completely impacted by the Business and Employee KPIs. It is extremely important to understand how customers are searching for, discovering, learning, understanding, using and continuing to use the product and services delivered by the enterprise. In addition, it is important to understand what capabilities drive what kin

It happens to all of us in every day life, from time to time uneven ground, slippery surfaces, or a momentary distraction can send us tumbling. In most cases, we're lucky to walk away relatively unscathed, but slips, trips, and falls can also cause major injuries and complications. This is especially true in the workplace, where heavy equipment, moving vehicles, and other factors can be involved. Let's take a look at some effective methods you can improve your efforts to prevent these common injuries. Why You Should Care While slips and falls can be serious, we witness minor tumbles more often, desensitizing us to the potential for injury, death, and work loss days as a result. To counter this perception, however, the U.S. Department of Labor put out some startling statistics: According to reports filed, slips, trips, and falls are second only to motor vehicle incidents in accidental deaths every single year. Furthermore, one quarter of all injury claims filed in a year will come from slips and falls, and the estimated work days lost per year to related injuries number nearly 100 million in the U.S. alone - accounting for over 60% of all work days lost. Clearly, there are improvements to be made, and a large cumulative consequence when they are not. Decreasing Trip, Slip, and Fall Frequency caution-wet-floor-signMinimize slippery areas: Depending on the type of business you're in, the areas that become greasy or slippery in your workplace, and the root causes behind them, are going to be different. In a restaurant kitchen or food-related establishment, kitchen floors may become slippery with water or greasy from food scraps. In a production facility, a material spill might leave a floor dangerously slick. In a supply yard, sawdust, dust, or machine grease and grime might account for your most dangerous slipping hazards. While slippery areas are sometimes unavoidable, the length of time areas are slippery can be controlled and minimized. Make it employee pr

Tips & Tricks for Efficiently Tracking Lean Projects Recently, we wrote about a couple of problems facing many Lean practitioners. These were problems that hindered their learning process and often caused overconfidence. Amongst the advice to help combat these problems arose the need for detailed tracking and note taking with regards to practice and progress. Being able to accurately track not only the effects but also the process of a Lean project is critical to ongoing success, and is a key to stimulating growth amongst not only the receiving end of your project objectives, but also amongst the employees and Lean practitioners themselves. To start off, let's take a look at the current state of Lean project tracking for many Lean practitioners. A recent LinkedIn discussion posed the very question of project tracking, and sought to understand a few different distinct metrics. In addition to measuring the effectiveness of any program when it comes to completion, tracking can also be about measuring the scope of your projects, so that you can accurately project what the effects will be before you actually reach the stage at which you expect them. Part of this "scope" involves tracking exactly who is involved with your project, who is affected, and how they are progressing in their respective tasks. Where we are now First of all, it's important to evaluate the current methods that are prevalent in Lean record keeping. The LinkedIn discussion starter, self-identified as Ian R., mentions in his opening post that, when he last posed the question about a year ago, the consensus was that most practitioners were simply using excel spreadsheets for their tracking needs. While there's nothing wrong with relying on Excel for the basics, other users were quick to offer up some slicker alternatives, signaling a sharp (and welcomed, in our book) departure from some of the more basic methods. Unsurprisingly, there exist several specialist software applications whose n

Learning About Lean posted an interesting blog post recently titled Organizations Which Succeed: While not a Lean expert, ESPN commentator Colin Cowherd recently made a comment I found insightful. Observing three organizations which seemed to be consistently successful, he found this common theme amongst the San Antonio Spurs, the New England Patriots and the Boise State football program. "Celebrate rarely. Grind always."

Industrial color codes To minimize workplace injuries and accidents requires the combined input of both the employer and the employees. There are tens of hazards lurking everywhere within the organization and while it is not possible to cover every angle, properly informing the relevant persons of the potential hazards can go a long way towards ensuring safety. Workplace safety is a great concern and immense regulations have been put into place and they are strictly enforced. These regulations have also ensured that the workers clearly understand their responsibilities and their rights. The employer has a huge responsibility of enforcing the set standards and ensuring safety to all. This can be achieved through a number of ways, including using industrial color codes and other appropriate marking and signs. Involving the staff Workers have a major stake in the safety of the organization and they will determine the success of any safety regulations put in place. It is hence important that they be involved right from the start and they be adequately trained to understand the purpose and meaning of each industrial color code and marking used. Sticking to simple and easily understandable colors and signs

GHS Label Information When it comes to labels, few are better known than the GHS labels (even if people don't always realize that is what they are called). GHS, or the Globally Harmonized System, is an international set of standards that are agreed upon to help ensure people from across many industries and around the world are all using universally recognized standards. This includes standards when it comes to the classification and labeling systems used for dangerous chemicals. The GHS labeling standards are used by regulatory agencies as well, including OSHA. While GHS is not itself a legal regulatory agency, most companies are required to follow their standards in this area because of the fact that their standards are adopted by governmental bodies. Common GHS Terms Whether reading GHS labels or making them, it is important to be aware of some terms that are commonly used. SDS - Safety data sheets are required to go along with most GHS labels. These data sheets can provide more detailed information about chemicals and other potentially hazardous materials. Class - Different types of hazards are broken up into different classes. Gasses that are under pressure would be one class. Acids could be another, just to give some examples. Hazard Groups - Hazardous materials are broken down into three groups, environmental, physical and health. Hazard Statement - Hazard statements are standardized to describe specific hazards. These statements give brief but essential pieces of information about the items being labeled. Precautionary Statement - This is a statement that provides instructions on how to avoid dangers when working with these materials. Signal Words - Signal words are DANGER and WARNING. Danger is to indicate a higher level of risk, while warning is for when there is a potential for harm but it is not quite as serious. Pictogram - Pictograms are the visual representation of specific risks. Typically they will just be a black image that is ea

According to the U.S. Chemical Safety Board (CSB), hot work accidents are among the most frequently reported accidents to that agency. Between 1990 and 2010, fires and explosions near flammable storage tanks caused by hot work accounted for more than 60 fatalities. Unfortunately, these accidents continue to take place. This past July, an explosion occurred during hot work near a storage tank at Omega Protein in Mississippi, killing one worker and injuring another. The tank contained eight inches of water and fish matter, which unknown to workers created flammable gases that led to the accident. When incidents like this happen, oftentimes the people and companies involved haven't sufficiently assessed hazards and properly isolated everything in the vicinity that could be flammable. These types of hot work accidents may not seem as obvious as other hazards associated with hot work such as UV light or welding fumes, but they can be even more deadly. The oil and gas industry often faces these hot work hazards, but so do the food production, paper and wastewater treatment industries, according to a video about the dangers of hot work made by the CSB. WHAT IS HOT WORK? OSHA defines hot work as "any work that involves burning, welding, using fire- or spark-producing tools, or that produces a source of ignition." Welding and cutting occur frequently at many industrial worksites, so it's important for workers involved in these operations to understand the potential unseen dangers associated with these tasks. Flammable gases and vapors can be present near storage tanks, fuel tanks and other confined spaces. PREVENT HOT WORK FIRES AND EXPLOSIONS In 2010, the CSB published a bulletin offering advice for how employers can prevent these types of hot work accidents. In the wake of recent accidents involving hot work and storage tanks filled with organic matter that might not seem hazardous (as was the case at Omega Protein), the organization has reemphasized the im

Key considerations before implementing DevOps in your organization

Nonprofit organizations play an important role in the development of healthy communities by providing key services that promote economic stability and mobility.

One of the most common misconceptions out there is the belief that technology equates innovation. Innovation is the creation of new value through a better solution for a problem that either does a better job in solving the problem or does so in a manner that the solution is accessible in a larger set of circumstances by a larger number of people. On the other hand, technology is simply the tooling that holds the promise of new solutions but by itself, is meaningless. Enterprises can become enamored by the promise and hype about technology and go down long, complex journeys, invest millions in upgrading technology and still come out empty on the other side because they built technology for technology's sake. Even in well intention boards and C-suite, industry peer pressure and hype around technologies can force action that ultimately leads to massive investments in people, software, technology, and vendors but does not yield the ROI promised by the technology. Leadership The problem can be accentuated when not enough due diligence is done on the applicability of the technology to the enterprise given the current state i.e. the point in time when the technology is being introduced, the customer's propensity to accept the technology-driven solution i.e. are the users ready to embrace, adopt, learn and utilize new solutions and burning problems that necessitate the adoption of new technology to better solve the problem. When the timing of new technology introduction is gotten wrong, it almost always fails to deliver on its promised ROI. Leaders need to rise above the hype and peer pressure and ensure that they understand, first and foremost, the burning problems that plague their customers or make the bedrock of their future strategy. Next, leaders need to ensure and validate that the technology in mind can actually be used to solve the problem through rapid prototyping and minimal investment. Once customer feedback on the prototype has been validated, then only

Enterprises have to constantly decide, at every step in their digital journey, should they build or buy. This question often is posed as a critical, do or die decision and the answer varies on a case by case basis. Building can be expensive, take longer but offers future proofing and more dependability whereas buying offers a faster time to market, less risk and accountability forced through contractual terms. However, a key point often overlooked is the cost of integration. Integration can be required at multiple levels. Vendor Applications Vendor applications typically require a two-way connection between the enterprise systems and the vendor application. The application requires incoming data and information from somewhere in the enterprise technology stack and an output stream of information back into the enterprise at one or more points in the stack or workflow. Vendor Platforms Vendor provided platforms typically have similar integration requirements as Vendor applications requiring an incoming data & information connection and an outgoing information connection into the enterprise process, workflow, platform or product. Application-To-Application Application to Application integrations where an application needs to be connected to another application to either provide data or signals to enable the downstream application to create value can be seemingly deceptive. Application-To-Application integration costs can grow at O(n^2) as potentially, worst case, each application could be connected with every other application. Enterprise Stack Fragmentation The problem of integration is exacerbated by the fragmentation of the enterprise at the organization level. This problem is also known as "Shadow IT" is driven by superficially differing needs of multiple lines of businesses in an enterprise. Shadow IT typically leads to multiple instances of similar technology stacks that cause data, compute and information to be silo'd. Stack fragmentation and its

Occupational Safety and Health Administration or OSHA is a body created in the year 1970 by the American Congress in order to protect the workers from being harmed or injured in the workplace. This entity implements rules and standards that will enforce health and safety of the workers. With this, working in companies that are OSHA compliant can give you that sense of security. But what are these standards and how they are implemented? OSHA Regulations There are two kinds of regulations being handled by OSHA and these are health standards and safety. The former deals with toxins exposure and the outcomes of other hazards while, the latter deals accident prevention. Some of the rules being implemented by this organization were actually adopted from private agencies. OSHA was supported by other bodies such as the NIOSH or National Institute of Occupational Safety and Health in the creation of the laws. OSHA compliance can be very advantageous since it boosts workers productivity knowing that the company can provide better care. With this, employers must devote time to come up with a safer work area. OSHA - Protection to Workers Employees have the right to work in a safe workplace regardless of the industry they work in. Hence, if you think that the company you are working with has violated the rules you have the option to file a complaint at to OSHA. With your report, they can conduct inspection on your workplace to determine whether your employer is OSHA compliant. In essence, OSHA gives employees the following rights: Request OSHA to inspect the work area - This can be done if your employer has violated the laws on operating heavy machineries such as forklifts and failed to provide an area such as eyewash facilities for employees who are working with corrosive substances. Even the failure to comply with the safety floor markings is subject to OSHA's investigation. Practice their rights - OSHA safeguard the right of workers so that they can exercise the

So here's how today started out… We got an email from a guy who took issue with one of our recent infographics, 10 Astonishing Facts About Arc Flash. Here's what he wrote: "Have you seen the commercial for the insurance company that uses the premise "If it's on the the Internet, it must be true"? I have still not seen the source of these statistics. The Capschell report is what all of these websites, all of which involved in the business of Arc Flash for profit ($$$$), including yours, use without merit. […] Even NFPA 70E does not not cite the source of the statistic regarding "2000 injuries per day". Don't just give me another website that says that again, show me source (ie the study) that produces those statistics. I am not, by any means, attempting to reduce the importance of arc flash, arc flash studies or PPE. I just have a problem when companies use these types of statistics without regard to the source or veracity of the information. Fear Mongering is the term that come to mind. It's on the internet so it must be true." I believe whole-heartedly that our marketing team did a significant amount of research on Arc Flash prior to creating this infographic, and I don't believe the intent of our marketing team to promote or perpetuate bad information. However, I can understand this person's sentiment, and I wanted to know myself what the real numbers were. So, the hunt for accurate data began. Before I go further, it should be addressed that our infographic says that there are 2,000 injuries each year, not every day. Still, where did this figure come from? I started searching to uncover where the 2,000 injuries per year came from. I asked the marketing team for their source, and they provided me with the official NFPA 70E 2012 Handbook. In Annex K(3), it states plainly that 2,000 people a year are injured as a result of arc flash. But, as our accuser points out, there is no citation. Because this is NFPA, a standardization or

Improving Indoor Air Quality Indoor Air QualityWhen trying to make improvements to the workplace, many companies don't even consider the actual air that is breathed in by everyone all day. Indoor air quality can be a significant problem that can have a wide range of different effects on employees throughout the facility. Some of these issues can be immediately seen, such as with allergies. Others may take longer to develop, but can be very serious. If you are not taking air quality seriously in your facility, you are not only doing everyone a disservice, but you could be exposing the company to the risk of potential lawsuits years down the road. With this in mind, take some time to look at five of the most important things that you should know about indoor air quality, and how you can make simple changes to improve it. According to OSHA's Safety and Health Topics: Poor indoor air quality (IAQ) has been tied to symptoms like headaches, fatigue, trouble concentrating, and irritation of the eyes, nose, throat and lungs. Also, some specific diseases have been linked to specific air contaminants or indoor environments, like asthma with damp indoor environments. In addition, some exposures, such as asbestos and radon, do not cause immediate symptoms but can lead to cancer after many years. 5 Things to Know about Indoor Air Quality 1. Proper Ventilation and Filtering One of the biggest problems in most workplaces is that the air in the facility doesn't get properly circulated. As the air is breathed, moved around machinery and exposed to cleaning chemicals, it keeps picking up more and more contaminants along the way. Over time, this air can become hazardous to your health and lead to things like headaches, allergies and many other issues. This is why OSHA and many other regulatory organizations recommend reviewing your facilities air ventilation system and filtering. By taking the air from within the facility and venting it outside, all of these common contam

People today work 40+ hours per week, meaning they are spending about half of their waking hours at work. Given the total number of hours employees are spending at work, it is inevitable that some of them will experience serious medical problems while at the facility. When this happens, employers have a responsibility to be able to contact the paramedics right away, and to provide the initial care until professionals can arrive. In the event of respiratory or cardiac arrest, it may be necessary to perform CPR or even use an AED. Providing instruction to employees on how to use an AED, and how to properly perform CPR is essential. Some companies will offer the training to everyone in the facility, and others will only train a select few. The important thing is that there is someone who can respond to emergencies, and help keep the person alive until the paramedics can arrive. What is CPR? CPR, or Cardiopulmonary resuscitation, is one of the most commonly seen emergency procedures. It is performed on television all the time, and even in real life it is far more common than most people might think. While it might look easy to perform on TV, the fact is, it needs to be done with proper technique or it can cause a lot of damage. Fortunately, training people to properly perform CPR is fairly simple, and doesn't take very long. In many cases a full CPR class can be given in a half of a day, and the employees in the class can become certified to perform this life saving procedure. During the training classes, employees will learn when they should attempt CPR, and how it should be performed. Some interesting things that employees will learn include: CPR is done to help push the blood through the body when the heart is not beating. Keeping the blood circulating will prevent damage to the heart, brain and other vital organs. Rescue breathes are actually optional. While most people surveyed believe that breathing into the mouth of the victim is the most important part of

Creative Safety Supply sells industrial products that help businesses comply with OSHA regulations, implement 5S and Lean programs, improve worker safety, and make processes run smoothly. Shop our wide selection of visual tools to improve communication in your facility. Choose from a variety of personal protective gear to keep people safe. Then select the organizational products that will keep your workspaces orderly and easy to navigate. You'll find the tools you need to create the facility you're looking for. You're invited to take advantage of Creative Safety Supply's current offers. Check out our FREE coupon codes and discover how our industrial supplies can make your facility safer, more organized, and more efficient. Follow the instructions below to get your codes and start saving on items like label printers, floor marking tape, custom and pre-printed signs and labels, training materials, and 5S supplies! Enter the coupon code of your choice at checkout to receive your discount.

It is the legal duty of any factory's management to make sure that it protects its employees from the dangers of arc flash. Most importantly, they need to comply with the OSHA industry standards which among other things, require that the management conducts a proper assessment of the arc flash hazards within and around the workplace. Have you heard about the arc flash analysis software? You need to consider it as you deal with the dangers of arc flash when working with high voltage equipment. Arc flash analysis is theoretically quite straightforward. It involves collection of data from the power distribution system. You also look at the dimensions of the electrical cables; the cross-section area and length. Once management has sourced this and other relevant information, they use the arc flash analysis software to conduct the short-circuit analysis of the system. The data realized is then used to get comparisons with the standards. With resultant data, the management is able to decide on the best PPE equipment for the employees. After using the arc flash analysis software, the resulting PPE requirement is in most cases too expensive. What can the management do to avoid paying the high costs? One way of doing this is upgrading the equipment to newer and more efficient versions. You may have noticed how easy it is for old circuit breakers to trip. This is simply because these breakers have low reaction times. The arc flash analysis software helps management to conduct sensitivity study, and the results of such a study might suggest an overhaul of the existing circuit breakers. You might be wondering whether arc flash analysis software is that important. In the industry setting, the primary concern for the manager should be the safety of employees. Arc faults are very dangerous and can cause burns, serious health complications and in some instances, death. It is important for the management to take arc flash analysis and warn of such hazards and so as to curb the

How to Create Bumper Stickers for Your Sticker campaigns For everything from political campaigns to social causes and beyond, cars adorned with bumper stickers are a regular sight across the country. Regular stickers, even more common, are a staple of our world from a young age, and an easily recognizable object for even children. Have you ever wondered how they're made? Sure, there are many companies that print stickers and the like in bulk for a third party, but there are also countless custom sticker campaigns floating about with highly customized messaging, some of which sprang up nearly instantaneously from their creative parties. These aren't cheap, flimsy creations either, some of them are the backbones of grass roots organizations that have changed the way we think and live our lives. Whatever your idea or needs, you're reading this because you want to create your own stickers, labels, or some other similar creative piece with professionalism and reliability. Let's take a look at exactly how you might get that done. Step One - Get Your Printer Especially if you're going to be producing large quantities of whatever you're making, it will be important that you have a reliable printer that isn't going to break down on you. For this reason, I'd suggest a thermal printer. Thermal printers have relatively few moving parts compared to traditional printers. Thermal Printers 101: The primary way in which thermal printers differ from traditional inkjet type models is that they use heat to transfer or even produce text and images. There are two subtypes: thermal transfer and direct thermal. Thermal transfer printers heat an inked ribbon which is then rolled over a paper or high-graded vinyl, transferring an image. Direct thermal printers work with thermal-chromatic paper, but do not require any ink. A heating element is pressed against the paper in the pattern of the text or imagery desired, and the paper responds by changing color in those places.

Introduction to Operational Excellence For most of us, Lean is a common concept by now. By extension, we're also familiar with the idea of continuous improvement; the way we run our business should ultimately be reflective of a chain of efforts to change for the better and reach more perfect efficiency. That's all well and good, but we've seen more and more businesses shying away from simply relying on "continuous improvement" in recent years and instead throwing around the term "operational excellence." While the two terms do ultimately work in tandem, and even though there's some overlap, it's important to understand where the two differ. A good way to think about operational excellence is as the answer or endgame to your continuous improvement actions, it's a state you want to attain through your workplace improvement endeavors. Unlike continuous improvement, however, where you're simply trying to 'always get better', operational excellence has a more clearly defined point where it can be said you've reached your goals. One of the biggest criteria for operational excellence is a horizontal and vertical (so throughout all levels and teams of a company) understanding of how workflow should look and how to correct problems when something isn't flowing correctly. This creates operational excellence because employees are now able to solve their own problems without relying on specialists or management, drastically decreasing downtime and putting them into a preventative rather than a reactive mode when solving problems. Furthermore, operational excellence then frees up your management and executives to focus on advertising and brand/market expansion planning and projects. In short, operational excellence allows a company to achieve continual improvement while still having the resources to put an emphasis on bottom line and market share growth. Operational Excellence Question Posed Sounds pretty awesome, right?! We think so, but you