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One of the key milestones on the Digital Journey starting with a Digital Strategy, Digital Transformation and then sustaining on Digital Innovation is the point where the enterprise reaches a point of data maturity powered by a single, organization wide, consistent version of the truth including the state of the customers and the state of the business and the state of the employees. This point is critical as it becomes the launchpad for several, forward looking initiatives including Artificial Intelligence, ChatBots, Blockchain etc. "Complete" A Complete version of the truth ensures that the following criteria is met: Entity Pivot The key entities that need to be tracked to generate a complete, comprehensive version of the truth are the following Employee Employees, regardless of customer facing or not, need to be understood including where they excel vs. struggle and where their struggle impact the customer experience. Key information about employees that should be tracked is what the employees are working on, how productive they are and how often they introduce delay and errors in business processes. Business Business visibility requires that the enterprise be able to track key metrics such as customer lifetime value, customer attribution, customer acquisition cost and customer satisfaction. In addition, the stage of the customer ranging from prospect to commit to paying customer to abandoned needs to be tracked. In addition, the customer's quality of service and experience needs to be tracked and understood. Customer The most critical of the three is the understanding of the customer. Customer KPIs have a direct impact on and are completely impacted by the Business and Employee KPIs. It is extremely important to understand how customers are searching for, discovering, learning, understanding, using and continuing to use the product and services delivered by the enterprise. In addition, it is important to understand what capabilities drive what kin

Transforming into a tech company has become top of mind for executives in all major industries. It is clear that modern technology will fundamentally alter what and how business is done in every domain, sector, and industry. This has led to a call to arms in every enterprise to understand how they can transform into a tech company. The Tech Company Magic Tech companies have fine-tuned the art of bring new digital products and services to the market, quickly, efficiently and effectively and understanding customer feedback to iterate and improve. This capability makes them incredibly agile and leads to faster experimentation that is cheaper and involves less risk. In turn, this enables them to bring new capabilities to the market and even if all do not succeed or get traction, a few do and that drives innovation, customer satisfaction, and growth. From the outside, tech companies appear to be massive juggernauts that are unstoppable and able to crush everything in their path. The 'Non-Tech' Technology has been leveraged in every sector and industry, however, it has almost always been treated as a means to an end, something that is required but never the real value driver for the customer. This has led to the typical organizational structure in enterprises into "Business", "Operations" and "Information Technology". The "Business" arm generates value for customers, the "Operations" team carries out the requirements of the Business team and the "Information Technology" team provides the systems (databases, network and compute) required to "keep the lights on" for the Operations and Business Teams" This structure served enterprises well in the last decades as customers did not have an alternative to directly working with the enterprise and this fortified the value supply chain and also established a hierarchy of sorts within the enterprise where the business looked down upon operations who looked down upon technology. The purpose of

The cutting edge platforms for today will be the commoditized platforms of tomorrow. As the technology matures and evolves, the previous generation of technology becomes easier to build and deploy enabling a rush of vendors to capitalize on it by making it accessible to the largest possible customer base. This puts enterprises in the nontechnology sectors in an awkward position. Often not ready to consume the latest and greatest technology due to parts of their stack unable to leverage new technology and requiring upgrade to and deployment of the stepping stone technology, these enterprises have to choose between vendor lock-in in a multi-year software and service contract or risk building and implementing a version of the older technology in-house. Business Drivers of Infrastructure-as-a-Service The biggest risk in building technology platforms in-house is the risk of commoditization. The argument played out with the debate over internal vs. public clouds. Initially, enterprises were hesitant to leverage public clouds with several of them opting to build internal, private clouds. Building a cloud is hard. Operating and maintaining a cloud is even harder. Ensuring that the cloud is running on and leveraging the best in class technology requires dedication to the cause. This is often missing in non-technology enterprises by design given they are driven by different and separate business drivers and considerations. A cloud service provider is motivated to ensure the best in class service and technology because that drives revenue for them. An enterprise whose main business is not offering cloud or software services will not be motivated by the same drivers and thus there will be an inherent difference in their approach and success with building and delivering an internal cloud. Business Drivers for Platform-as-a-Service The same argument (public vs private clouds) applies to platforms. Building the best in class platforms that offer the ability to develop cuttin

If you're an engineer or a scientist working with critical mathematics and calculations, you must know what Matlab is and how many functionalities it has. Mathematicians and students from engineering backgrounds work on algorithms and designing systems that possess critical functionality.

For the best ambulance service in Adil Nagar, Lucknow, call MedCab. MedCab offers 24 hours availability in Adil Nagar along with critical care support and urgent response rates. MedCab ambulances are equipped with all the technologies required for supporting critical care patients. This makes MedCab one of the top ambulance service choices in Adil Nagar, Lucknow. Adil Nagar is a residential area in Lucknow. It has been growing rapidly with commercial and residential projects developing in the area. Some of the good schools in the area include the Rasphil Academy, the Adil Nagar Public School, and the Koutilya Public School. The Munshipulia Metro Station is the closest metro station to Adil Nagar, making transportation convenient. The Sanjeevani Hospital and the Hridayam Cure & Care are some of the known medical facilities in the area. MedCab offers quick transportation to these hospitals as well as other hospitals in Lucknow, such as the Medanta Super Speciality Hospital and the Apollo Hospital.

A lot has been said about agility and the need for enterprises looking to innovate and disrupt to build agility. Agility, at the same time, also gets confused with the process of scrum. Small and large teams get enamored with the idea of scrum and mistake the process with the state of being agile. This is often more detrimental to the enterprise and can often create more process and not enough real agility. What is Agility Agility is the efficiency with which an enterprise executes and delivers on its objectives and goals. Agility is the ability to react to changes in goals, feedback from customers and shifts in strategy. Agility, from the outside, looks like a predictable stream of value delivered by the enterprise that matches and exceeds the needs of the customer. Organizational agility requires agility at multiple levels within the enterprise to drive the insights that can channel and align the efforts of the entire organization by leveraging data and information to make quick and informed decisions. Business Agility Business and customer-facing employees need to achieve "Business Agility". This is the ability of these employees to react to business critical in real time if needed and have access to the latest information at any decision point. Business Agility enables users to reduce the latency or lag between a need in the market or of the customers and when they are able to service the need. Decision Agility Analysts and data scientists creating the insights to drive decisions require "Decision Agility" i.e the ability to easily discover, leverage and use data for analytics and insights through any and multiple tools and channels. Analysts and data scientists need to produce insights that reduce the time and effort required to convert data into information and insights that are required to drive key decisions and actions. Development Agility Application developers and data engineers need the ability to easily generate, collect, access and deli

Enterprises have to constantly decide, at every step in their digital journey, should they build or buy. This question often is posed as a critical, do or die decision and the answer varies on a case by case basis. Building can be expensive, take longer but offers future proofing and more dependability whereas buying offers a faster time to market, less risk and accountability forced through contractual terms. However, a key point often overlooked is the cost of integration. Integration can be required at multiple levels. Vendor Applications Vendor applications typically require a two-way connection between the enterprise systems and the vendor application. The application requires incoming data and information from somewhere in the enterprise technology stack and an output stream of information back into the enterprise at one or more points in the stack or workflow. Vendor Platforms Vendor provided platforms typically have similar integration requirements as Vendor applications requiring an incoming data & information connection and an outgoing information connection into the enterprise process, workflow, platform or product. Application-To-Application Application to Application integrations where an application needs to be connected to another application to either provide data or signals to enable the downstream application to create value can be seemingly deceptive. Application-To-Application integration costs can grow at O(n^2) as potentially, worst case, each application could be connected with every other application. Enterprise Stack Fragmentation The problem of integration is exacerbated by the fragmentation of the enterprise at the organization level. This problem is also known as "Shadow IT" is driven by superficially differing needs of multiple lines of businesses in an enterprise. Shadow IT typically leads to multiple instances of similar technology stacks that cause data, compute and information to be silo'd. Stack fragmentation and its

Ten Tips to Help You with Your Kaizen Continuous Improvement Strategy The Kaizen methodology encourages ongoing efforts to ensure continuous improvement throughout a facility. This improvement can come in many forms including waste elimination, improved efficiency, safer work environments and much more. To simply say that a facility is employing Kaizen strategies, is essentially meaningless if you don't have any concrete action items you are following. Whether you're just getting started or you are looking for ways to reinvigorate a Kaizen strategy that is not effective, the following ten tips will be very helpful. Each one can give you ideas on what you can do encourage improvement and allow that improvement to grow and expand long into the future. Tip #1 - Harness the PDCA Strategy One of the key concepts used in Kaizen is the "Plan-Do-Check-Act" strategy. This is a quality model that can be used when implementing any type of improvement in the facility. As you might expect, the PDCA strategy is a cycle of ongoing improvement that should never end. The steps are as follows: Plan - This step is where you identify an area where improvement is possible and make an initial strategy on what chance should be made to realize the desired improvements. Do - Implement the change, but only on a small scale. This may mean having one department make the change in some situations or for larger corporations, having one facility make the update. During this step it is also very important to be gathering as much data regarding the change so it can be properly evaluated. Check - Review the results of the change including the data that was collected. Looking to see if they had the desired impact or not is critical to know whether you should move forward with rolling the change out to other areas. Act - IF the data in the check step points to a success, it is time to push the change out on a wider scale. Once the change has been successfully implemented you wi

Workplaces today are extremely safe compared to what people had to endure generations ago. This is in large part because of the increased focus employers have put on workplace safety. Employers made this effort for a variety of reasons including regulatory pressure, the best interests of their employees, and of course, the fact that a safe workplace is a more profitable workplace. Despite all the great strides that have been made, many workplaces are still quite hazardous. The following 10 workplace safety mistakes illustrate just how far many industries still have to go. They can also help spur ideas for where improvements can be made in your facility. 1. Using Ladders Improperly One of the most common and most dangerous workplace safety mistakes is failing to use a ladder properly. People make many ladder-related mistakes in the workplace, all of which can be devastating. The following are just a few of the more common examples: Unsteady Ladders - If you don't take the time to properly steady the ladder when setting it up, it could easily slide out while you're on it, causing serious injuries. Leaning from Ladders - When working on a ladder, you should never reach off to the left or right as that can throw the center of balance off, which could cause the ladder to fall. Using Objects as a Ladder - Using scaffolding, chairs, stools, or other objects to reach high areas can be dangerous. These things aren't meant for climbing the same way a ladder is. Climbing too High on Ladders - One should never step onto the upper rungs of a ladder. Depending on how the ladder is placed, even several rungs down can be unstable. 2. Lack of Visual Communication The noise in many workplaces can be quite deafening at times, which can make it difficult to communicate. When it comes to safety, communication is essential. This is why it is so important to have visual communication options in any loud workplace. Visual communication can come in many forms including

Tips & Tricks for Efficiently Tracking Lean Projects Recently, we wrote about a couple of problems facing many Lean practitioners. These were problems that hindered their learning process and often caused overconfidence. Amongst the advice to help combat these problems arose the need for detailed tracking and note taking with regards to practice and progress. Being able to accurately track not only the effects but also the process of a Lean project is critical to ongoing success, and is a key to stimulating growth amongst not only the receiving end of your project objectives, but also amongst the employees and Lean practitioners themselves. To start off, let's take a look at the current state of Lean project tracking for many Lean practitioners. A recent LinkedIn discussion posed the very question of project tracking, and sought to understand a few different distinct metrics. In addition to measuring the effectiveness of any program when it comes to completion, tracking can also be about measuring the scope of your projects, so that you can accurately project what the effects will be before you actually reach the stage at which you expect them. Part of this "scope" involves tracking exactly who is involved with your project, who is affected, and how they are progressing in their respective tasks. Where we are now First of all, it's important to evaluate the current methods that are prevalent in Lean record keeping. The LinkedIn discussion starter, self-identified as Ian R., mentions in his opening post that, when he last posed the question about a year ago, the consensus was that most practitioners were simply using excel spreadsheets for their tracking needs. While there's nothing wrong with relying on Excel for the basics, other users were quick to offer up some slicker alternatives, signaling a sharp (and welcomed, in our book) departure from some of the more basic methods. Unsurprisingly, there exist several specialist software applications whose n

The Adventure of Reducing Risks and Hazards in the Workplace Whenever starting a new job, it can be difficult to figure out exactly what you should be doing, and how it needs to be done. When I started working at a new facility as a safety manager, I began my first day with a meeting with the facility manager. The meeting was set up so he could tell me what was expected of me in my new role, and provide other details of the job. I was quite surprised when the meeting took less than two minutes, and the only objective I was given was to 'reduce risks and hazards in the workplace.' I asked for some clarification or guidance in what exactly he was looking for, but he simply said that I was hired to improve safety, and he was leaving the task of finding out how to do it in my hands. He gave me a sheet of paper with some information about what resources I had available, including my annual safety budget and told me to get to work right away. I should point out there that I had several years experience as a safety manager at a large company, which is why I was brought in to this new facility. The facility had recently been cited by OSHA for a variety of safety hazards, and there were even some fairly severe injuries that occurred in the previous months. The facility owners made it clear that safety was a priority for them, and they were willing to do whatever it took to pass inspections, and keep the employees safe. Planning My Safety Program While that initial meeting was unique, to say the least, I was also quite excited about the opportunity. It is quite rare that a safety manager is given such flexibility, and I wanted to make sure the manager wouldn't regret that decision. I got to work right away planning my safety improvement program. OSHA Safety Sign Guide I wanted to make some quick changes to help improve safety in the short term, and then also plan out ways to create a culture change within the facility so everyone would be more safety focused. I kne

Much has and needs to be said about an enterprise's AI strategy. Artificial Intelligence or AI is considered a fundamentally disruptive technology similar to the steam engine, electricity etc, a technology that will be pervasive and absolute in its impact on the world and its inhabitants. The ability to find hidden patterns to predict the future or detect a behavior has massive implications across the world, in every industry, sector, and domain. When faced with this realization, enterprise's can find themselves stuck, paralyzed and unsure about how to proceed. The field of AI is decades old already and the early success stories have been practicing AI for multiple years already with the tech industry leading the way. How can an enterprise that has no experience and competency in this area let alone lead the technology or even leverage it appropriately to drive business value? When developing the AI strategy, two ideas are paramount. First, this a fundamentally disruptive technology and the enterprise will need to establish it as a core competency for the foreseeable future. Not doing so will not be an option. Second, a long-term plan to success is superseded by the need to drive quick wins and small successes not only to build confidence but use real-world experience to develop and hone that skill. The Short-Term AI Strategy The short-term AI strategy should focus on driving immediate business value through enhanced customer experiences that leverage any field of AI be it machine learning, deep learning, natural language processing etc. Driving the usage and deployment of AI in front of an end user making them smarter, productive and better informed can pay rich dividends by not only helping the enterprise can real-world experience, but it can also give a perception boost to the company as being innovative and cutting edge. However, most importantly, this can highlight and promote the success and potential of AI in the enterprise and encourage a snowball eff

One of the biggest hurdles to Digital Transformation and Digital Innovation is the organization's inertia and tendency to optimize for self-preservation. Self-preservation can exist in the enterprise at the individual, team, divisional or the organizational level and can have a devastating impact on the organization's ability to innovate and grow. Self-preservation is not a new phenomenon however, it is more deadly for an enterprise now than ever. This is because the speed of technology change has increased geometrically. In the past, self-preservation would automatically get corrected as the technology was generally learned and adopted slowly with enough time for the enterprise to become aware of the change and implement it. However, the rate of technology change has magnified tremendously and the enterprises no longer have the luxury to take their time with the change. Inaction risks getting left behind and other competitors who leverage and change faster stand to capture the largest market shares and customer mind share. Self preservation is the tendency of the enterprise to ignore, undermine or postpone the adoption and integration of new technology in the enterprise to avoid a change in the status quo across technology, products, services and most importantly, day to day operations and organizational structure. Self-preservation can lead to what is termed as "politics" in an org, it can stifle innovation and innovative individuals & teams and it can favor business driver stagnation over risk taking. 5 Signs of Self-Preservation The following are signs of self-preservation Highlighting the Journey of Innovation as Failure Adversarial teams and individuals within an enterprise who are interested in self-preservation often go out of their way to highlight the tough, risky journey of true innovation as a failure citing the cost and the time being taken to address the real problems in a truly innovative manner. While the individuals and teams trying to

Sentiment, Sentiment Analysis, Sentiment Tracking have become a hot topic with multiple 'AI' startups focussing on providing sentiment driven insights to enterprises. The number of such startups points to the potential that enterprises see in Sentiment analysis and the impact it has on how the enterprise plans, operates, executes and delivers value. Sentiment Analysis is process of extracting sentiment (emotion or feelings) captured in signals that are embedded in various types of media such as print, text, audio, video, images etc. For example, if a reporter submits a report on a particular enterprise, the sentiment embedded in the article can point to how excited, worried, upbeat or impassive they might are about the enterprise. This sentiment can be then used by the enterprise to understand the perception about the enterprise that the external market carries and whether that perception is improving, degrading or staying unchanged. This insight can be used by the enterprise to improve their go to market plans, change their PR strategy or even go deeper and change their product strategy. Sentiment Analysis Is Not New The tracking, measurement and use of Sentiment is not a new scenario. Enterprises have been leveraging the output of sentiment analysis for a long time. User surveys, focus groups, market research, customer interviews etc. are all examples of generating data to perform and track sentiment. Similarly, influencer marketing through association with influencers or events or organizations with a certain perception or sentiment associated with them is a common technique to improve the enterprise's own sentiment. Sentiment Analysis and strategizing based on the analysis is a common and required function for any enterprise. Sentiment Analysis Using Artificial Intelligence With the advent of Artificial Intelligence (AI), enterprises now have another technique in their kitty to understand how they are perceived in the market and how that perception i

Ok, let's be honest here. Unless you are a safety professional, or you work closely with safety professionals, the chances are that no one has really told you anything about pipe marking, right? But for those of us lucky enough to work in this industry, it quickly becomes all too clear that there is an endless amount of information available about this very narrow topic. Unfortunately, about 99% of the information that people learn about pipe marking is just reiterating the standards and regulations that are put out by OSHA and other regulatory bodies. Now, make no mistake, this information is absolutely critical to learn and follow. The fact is, however, that there are A LOT of other things that someone who works with pipe marking should know. We've put together some helpful tips, tricks, information, and advice that covers a wide range of pipe marking related topics to help ensure your pipe marking strategies are as effective as possible. If you have any other 'secrets' of pipe marking that you don't see here, please contact us below so we can help pass them along in the future. Choose Your Materials Wisely Everyone knows that you can't just use the normal label materials that are basically paper with a little glue on the back, which you might buy at Office Depot. There are, however, lots of different types of industrial labeling materials out there, and picking the right one for the right area is essential. Here are several essential points to be aware of: Pipe Materials - Did you know that normal vinyl labels can cause corrosion on pipes made of nickel and stainless steel? If you have this type of piping, make sure you opt for labels that are identified as 'low halide' to avoid this potentially disastrous risk. Know the Weather Risks - When labeling outdoor piping, you need to keep weathering in mind. Most label materials are water-proof, but the constant change in temperature, humidity, wind, and more can really be rough on pipe markings

Lean Six Sigma for Non Profits We always like to hear about people applying business methodologies and mechanics in arguably unorthodox ways or markets, and today I stumbled across a LinkedIn discussion that happens to exemplify exactly that sentiment. User William Falquero seemed to be onto something interesting as he posed a question for other professionals: Could non-profit organizations benefit from Lean Six Sigma thinking? If so, how would they be implemented, what would the challenges of this sort of endeavor be? Only a few users jumped in right off the bat, but, lucky for our purposes today, they were some critical thinkers with some useful insight and examples to offer up. Today, we're going to take an in-depth look at the use of Lean and Six Sigma thinking and tools within non-profit and charity organizations. Are Charities Good Candidates for Lean? One of the first and most important things to establish when considering implementation of Lean in any company or organization is to figure out how they could benefit from the systems. In the case of charities, one user points out that room for improvement from Lean is readily apparent simply in the mindsets of the people who work at them: "The sweat and tears the non-profit workers and volunteers shed and the effort they put forward is focused on those they serve, with less thought on HOW they are served" This is what Richard Petty had to say of an organization he actually had the experience of implementing Six Sigma with. One thing he goes on to highlight and elaborate on is the fact that many volunteers and non-profit workers are so focused on those they want to help that they may get blinded as to the mechanisms that can take them there (and these are the places opportunities for improvement present themselves). Even in other more traditional workplaces, we see this sort of "tunnel vision" as fairly common: It can be hard to get workers to take a step back from the endgame results they're

VPN, i.e., Virtual Private Network, establishes a secure connection to public and private networks over the Internet. VPN helps to protect your identity and provides a secure network for accessing data. Initially, the VPN connects business networks securely over the Internet. It also allows you to access a business network from home. What is a VPN? How does it work? Why should you use it? These are some common questions that come in the mind of every person who wants to use a VPN. So, let's find out the answer to all these questions. Contents [show] How Does a VPN Work? How Does a VPN Work It is not rocket science to understand how a VPN works. We can simply learn the process of VPN by reading the following steps. Step 1: At first, you need a reliable VPN provider (ExpressVPN Recommended). Then download and install the software. Now select the preferred security settings and set up a safe connection with your desired VPN server. Step 2: After the connection is established; VPN software encrypts your data traffic on your computer and sends it to the VPN server through a secure connection. Step 3: The VPN server decrypts the encrypted data from your computer. Step 4: Your data is being sent on the Internet by the VPN server and receive a reply, which is meant for you. Step 5: This traffic is again encrypted by VPN-server and is sent back to you. Step 6: VPN software will decrypt the data on your device so you can understand and use it. Why ExpressVPN is the Best? The best thing I like about ExpressVPN is that it has a no-logging policy. Apart, from this ExpressVPN is fast, secure, and keeps your IP hidden. ExpressVPN allows you Torrenting/P2P and even works with Tor for the maximum level of privacy. It has a user-friendly interface and a great design that is easy to operate. ExpressVPN uses the government-grade encryption method as default. You can even try doing it manually. ExpressVPN is the best excellent premium VPN service to trust and work.

The 7 functions of marketing can be of different types, promotional, product, selling, marketing information management, pricing, Understanding the basics of digital marketing requires precision because understanding the critical aspects of anything would result in an instant outcome.

As winter's chill envelops us, our responsibility to care for our furry companions becomes even more critical. Pets face special difficulties in the winter because it affects every aspect of their lives, including their skin, fur, and general health. In this comprehensive guide, we'll delve into essential tips to ensure your pet's winter wellness. From nutrition to protective gear, we've got you covered.

MedCab: Best ICU Care Ambulance Service in Gomti Nagar Extension, Lucknow For the best ambulance service in Gomti Nagar Extension, Lucknow, call MedCab using their emergency ambulance number. MedCab provides urgent ICU care during patient transport and suits the needs of patients who need critical care. Additionally, MedCab's fast ambulance services are available 24/7 in Gomti Nagar Extension, Lucknow. Gomti Nagar Extension is a luxury and upscale residential area of Lucknow. Gomti Nagar Extension is considered to be a posh area of Lucknow as it has high-end infrastructure and a well-planned layout. The modern infrastructure and luxury apartments make it a popular location for upscale living. The Singapore Mall, the Westend Mall and the Wave Mall are located close to this posh area. There are many good housing societies in the area, such as Paarth Aadyant, Oranje Castle, Emaar Gomti Greens, etc. There are good hospitals in the area, such as Panacea Hospital and Max Super Speciality Hospital. MedCab transports patients from all areas of Gomti Nagar Extension to these hospitals, as well as other remote hospitals.