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Psychology and economics professor George Loewenstein conducted an in-depth study and discovered that the peak combination for triggering a high level of curiosity included: Violating the right expectations Tickling the “information gap” Knowing when to stop
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In both headlines there is something readers may not expect. As a result, disorder is created, which requires investigation to restore sense and meaning. Curiosity headlines are some of the hardest to write, because simply turning something on its head usually isn’t enough to encourage your reader to take action. To create a real desire for your reader to click, read, or sign up, you have to violate the right expectations. Loewenstein discovered that curiosity increased when you highlighted a gap in someone’s knowledge, particularly when it related to a topic that interested them.
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It’s not enough to create disorder. You have to stop your reader from thinking, “Oh, that’s probably going to be about X, Y and Z — I bet I already know that.” To sustain curiosity, Loewenstein suggests using feedback to quash this thought before it arises. Tests revealed that most people assume they know more than they actually do, so you definitely want to make sure you’re not losing readers who “think” they know what you’re going to tell them.
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