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Pedro Gonçalves

15 Case Studies to Get Your Client On Board With Social Media - 0 views

  • “social media” refers not to platforms, but to what those applications enable: social interaction.
  • Instead of touting Twitter in general, instead emphasize the importance of reaching new and savvy stakeholders using the platform. Instead of evangelizing for a blog, show how blogging can generate leads. Instead of pointing to videos gone viral, explore video tools that will help your client develop a brand identity.
Pedro Gonçalves

A List Apart: Articles: A Modest Proposal - 0 views

  • a prudent client—the kind you really want—will choose a web partner on the strength of the entire package. Doing otherwise, selecting on a matrix of numbers, dates, and line items, is an exercise in foolishness, akin to buying a car without knowing the make and model. Relationships, even in business, are founded on and strengthened by mutual compatibility. Proposing to work together on a project is remarkably similar to proposing marriage (despite the obvious and important differences): it ought to be a decision based on both emotion and reason, supported by a high degree of trust. In writing a proposal, you are making the case for the appropriateness of your new life together. These early, hesitant steps toward knowing one another better are crucial.
  • At some point later in the document, include the contact information for a few of your best clients. References reassure the reader that you are who you claim to be. You might also wish to provide a brief overview of some previous projects similar to the project on which you are bidding. Business is as much (if not more) about people as it is about dollars and cents, deliverables and timelines. If your company is difficult to relate to because your proposal is generic, it shouldn’t surprise you when you are inevitably forgotten.
  • Meticulously evaluate every client before issuing a proposal. Once you do, don’t panic if they walk because you stuck to your philosophical guns. You just saved yourself bucket-loads of stress and misery.
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  • Under-promise. Don’t commit to anything you can’t deliver. It’s better to lose a project by leaving yourself room to over-deliver than to boast of your prowess only to find yourself in the weeds later. Managing expectations is critical to having happy clients.
  • Have a template, but don’t be a slave to it. Reuse language about your company, but focus on making the parts unique to this project shine. Proposals ought to be preceded by a period of getting to know the client. Use that knowledge to shape the language, tone, approach, and content. This proposal may be shown to people you haven’t met personally, so make sure it conveys who you are without your presence.
  • Shorter is better. Superfluous examples, references, and blathering on about “capabilities” are easily identified as boilerplate and possibly even a bit desperate. Make the client feel special.
  • Why should you be selected for this project? Because you’re the cheapest? The quickest? Because you promise to do more than the other guys? Maybe. Sometimes those are the reasons, but they’re also the levers you least want to rely on pulling. Website design and development are services and not, on the professional level, commodities. Providing a commodity is an exhausting, unsatisfying, deadening experience.
Pedro Gonçalves

YouTube Expands Original Content With New European Channels - 0 views

  • In a blog post, YouTube also shared some stats on its original programming. According to the company, the top 25 original channels are averaging over a million views weekly, and 800 million viewers are watching 4 billion hours of content every month — up from 3 billion hours earlier this year.
Pedro Gonçalves

Facebook Explains The Four Ways It Sorts The News Feed And Insists Average Page Reach D... - 0 views

  • to determine if any given Page post shows up in the news feed, Facebook looks at four main factors: If you interacted with an author’s posts before: If you Like every post by a Page that Facebook shows you, it will show you more from that Page. Other people’s reactions to a specific post: If everyone else on Facebook shown a post ignores it or complains, it’s less likely to show you that post. Your interaction with posts of the same type in the past: If you always Like photos, there’s a better chance you’ll see a photo posted by a Page. If that specific post has received complaints by other users who have seen it, or the Page who posted it has received lots complaints in the past, you’ll be less likely to see that post. This factor became a lot more prevalent starting in September 2012.
  • Let’s say Darth Vader posts that he and Luke Skywalker have confirmed that they are father and son. To determine if Yoda saw this post in his news feed, Facebook would look at: whether Yoda had Liked or interacted with posts by Vader in the past, if Leia and Han Solo Liked the relationship post by Vader when Facebook showed it to them, whether Yoda tended to interact with relationship change posts in the past, and whether anyone else had complained about Vader or this particular post by the Sith Lord.
  • Facebook says it adjusts the way in which it weights these factors to try to increase engagement and general satisfaction. Maybe reach decreases on some Pages, but people interact more with the news feed overall, according to Cathcart.
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  • There are conflicting reports about the actual impact on average reach, though. Some like PageLever say it stayed stable, but others like We Are Social and SocialBakers say that average Page reach decreased by as much as 50 percent.
  • Those analytics providers are only looking at a relatively small number of Pages, typically fewer than 1,000. Facebook’s product marketing director for ads Matt Idema tells me that what those studies show “all depends on what set of pages you’re looking at and how many pages you’re looking at. We’re looking at all the Pages. The median reach did not decrease.” But what about average reach? Idema shut that down saying that, as for the difference between median and average reach, “I’m pretty sure they’re indistinguishable.”
  • Even though it’s seeking to create a better user experience and confirmed it does not make changes to sell more ads, some businesses got hurt. This is the unfortunate reality of relying on a centralized marketing channel like Facebook opposed to an open channel like email. Facebook giveth, and Facebook taketh away.
Pedro Gonçalves

ReadWrite - Facebook Mobile Use May Be Near Its Saturation Point In The United States - 0 views

  • social media use on mobile devices rose 63% between native apps and the mobile Web in the United States in 2012.
  • Between PCs and mobile devices, Americans spent 121 billion minutes on social media in July 2012, an increase of 37% (88 billion minutes). 
  • In the United States, 152 million people accessed Facebook from their PCs against 152.7 million through either native apps or the mobile Web.
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  • Granted, there is likely some overlap accessing Facebook on both the mobile Web and native apps,
Pedro Gonçalves

Do Native Ads Work? | Adweek - 0 views

  • say ads that are disguised as content have higher click-through and engagement rates than intrusive banners because they’re contextual and have quality conte
  • a new survey due out today by Harris Interactive for MediaBrix, a social and mobile ad firm, says otherwise. Harris asked online adults what they thought about three native ad formats—Twitter’s promoted tweets, "Sponsored Stories" on Facebook, and video ads that appear to be content. According to the survey, a majority found the ads negatively impacted or had no impact on their perception of the brand being advertised.
  • 45 percent found promoted tweets misleading, while 57 percent and 86 percent said the same about sponsored stories and video ads, respectively.
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  • There's no way to compare the results to people's views on standard banners, because Harris didn’t ask respondents about that format. It did, however, ask the same questions about infomercials and print advertorials, with similar results.
  • We’re not saying native doesn’t have a place in a marketing mix. We’re saying, that’s not the most effective way to build a brand.”
  • Of course, there are issues with self-reported surveys, especially one that requires participants to be honest about their views about something as divisive as advertising.
  • the results also conflict with joint research by Nielsen and Facebook that found that overall, social ads—those served to Facebook users whose Facebook friends are fans of, or interacted with, the advertised brand—generated a 55 percent lift in recall over non-social ads.
  • “Engagement rates with sponsored stories are substantially higher than other ads on the site, and typically, [people] engage with things they find relevant and interesting,” Bruich said. “We do not see any evidence that they negatively impact people’s experience on the site.”
  • It’s also worth noting that Harris showed respondents generic examples of sponsored stories, not examples of actual sponsored stories people are served on their own Facebook news feeds, where the ads are aligned with their personal experiences and preferences.
  • a new survey due out today by Harris Interactive for MediaBrix, a social and mobile ad firm, says otherwise. Harris asked online adults what they thought about three native ad formats—Twitter’s Promoted Tweets, Sponsored Stories on Facebook and video ads that appear to be content. According to the survey, a majority found the ads negatively impacted or had no impact on their perception of the brand being advertised.
  • People had the strongest reaction to sponsored video ads, with 85 percent saying they
  • negatively impacted or had no impact on their perception of the brand. Sixty-two percent said the same of Promoted Tweets and 72 percent of Sponsored Stories. The survey also revealed that 45 percent found Promoted Tweets misleading, while 57 percent and 86 percent said the same about Sponsored Stories and video ads, respectively.
Pedro Gonçalves

Facebook Studio :: Blog | Introducing Graph Search: Help People Discover your Business ... - 0 views

  • The name, category, vanity URL, and information you share in the “About” section all help people find your business and should be shared on Facebook. If you have a location or a local place Page, update your address to make sure you can appear as a result when someone is searching for a specific location. Focus on attracting the right fans to your Page and on giving your fans a reason to interact with your content on an ongoing basis.
Pedro Gonçalves

Tablet Mobile Web Traffic Now Eclipses Smartphone Traffic [Charts] - ReadWrite - 0 views

  • Adobe analyzed more than 1 billion visits for more than 1,000 websites and found that 8% of traffic came from tablets. That ranks ahead of the 7% of visits that came from smartphones. Of course, that leaves 85% or so percent of Web traffic still coming from desktop PCs and laptops. 
  • no matter how much we harp on the notion that the mobile Web is not just the future, but also the present, the vast majority of Web traffic still comes from the legacy that is the PC. 
Pedro Gonçalves

Facebook Real-time Marketing: 50% Post Reach Happens in 30min | Social Media Statistics... - 0 views

  • Almost 50 percent of engagement – happens in the first 30 minutes of posting, with 80 percent of engagement within the first 180 minutes.
Pedro Gonçalves

Readability: the Optimal Line Length - Articles - Baymard Institute - 0 views

  • The optimal line length for your body text is considered to be 50-60 characters per line, including spaces (“Typographie”, E. Ruder). Other sources suggest that up to 75 characters is acceptable.
  • In order to avoid the drawbacks of too long and too short lines, but still energize your readers and keep them engaged, we suggest keeping it within the range of 50-75 characters per line.
  • The optimal line length for your body text is considered to be 50-60 characters per line, including spaces (“Typographie”, E. Ruder). Other sources suggest that up to 75 characters is acceptable.
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  • the subconscious mind is energized when jumping to the next line (as long as it doesn’t happen too frequently, see above bullet point). At the beginning of every new line the reader is focused, but this focus gradually wears off over the duration of the line (“Typographie”, E. Ruder).
Pedro Gonçalves

Is Your Business Benchmarking its Engagement Rate? | Social Media Statistics & Metrics ... - 0 views

  • he more fans you have, the more challenging it gets to engage and reach more Facebook users. It´s only natural that engaging a larger fan base is more difficult, as it sets higher demands on the quality of the content – you need more people to Like, Comment on, and Share your posts in order to be successful.
  • Car brands have once again proven that they know how to engage their community on Facebook. As you can see in the table below, they dominate the ranking with a 0.86% average Page Engagement Rate, followed by alcohol, and airline brands
  • Photos are the most engaging post type shared by page admins
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