Virtual R&D Teams

"Diversified Knowledge, R&D Team Centrality and Radical Creativity"

"Virtual Teams - getting them to gel"

"Email Use In Virtual Teams by Francis Norman on December 9, 2014 inShare iStock_000011296304XSmallCommunications in virtual team environments can sometimes feel like navigating a minefield with an out of date map, you know where many of the issues lie but there is always a small doubt somewhere in your mind that an unknown trap is about to ensnare you. So too is the challenge of email use in virtual teams, most of the time things are fine then suddenly something will explode in your face and leave you feeling scared and unsure of where to hear next. Email Trust Challenges As teams become more dispersed, and particularly as they are separated by increasingly large timezone differences, the need to resort to asynchronous, written communication over verbal, synchronous communications increases the reliance on email. The increased email use pushes individuals and teams to become more concise in their communications, removing many of the pleasantries and verbal checks and balances we all take for granted when communicating verbally or face to face. Without these checks and balances, the communications will inevitably become more technically focussed and without the human personality in the communications, building and maintaining a trusting environment become harder and relationships become more transactional rather than collaborative. The emails become more a series of instructions, demands and responses where a verbal equivalent would comprise requests and answers with personal discussion and input in between. Additionally, once a high reliance on email begins it is easy to become over loaded with email, the 50 to 100 new emails that greet a virtual team member on a morning can seem like an unending list of tasks without any real priority or pleasantry, as such the recipient will do their best to respond to as many as possible but will inevitably start to slip behind, leaving somme virtual colleagues wondering where their response is and whether their virtual c

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