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""I'm going to practice radical empathy now," proclaimed Toshi, a 40-something male executive, to a small group at workshop offered by frog in partnership with Fast Company at SXSW this week.  "Hi, my name is Maddison and I'm a teenage girl," he says. From there he describes an experience of belonging that Maddison (a young professional woman sitting across from him) had felt at summer camp. The most compelling part of his narrative was not that he was retelling the story from her perspective, but the fact that she was sitting facing him, their knees touching while she smiled and nodded. Once he was done, it was her turn to do the same for him as a way to introduce each other to the others in the group. Maddison and Toshi had never met before this morning, but their connection even during those few minutes was undeniable. Ditto for the other two people in the group."

"The internet doesn't come with an instruction manual, but it should-to give users the skills to separate truth from falsehood so they can distinguish between propaganda and the indisputable and confirmable. And colleges should be the place leading students through this reference book. That's the argument of Michael Caulfield, director of blended and networked learning at Washington State University Vancouver, and it isn't just some "hot take" designed to be provocative. He actually wrote the manual. And he has already convinced more than a dozen colleges to adopt it (and more than 100 college libraries to prominently link to it). Recently, he's started research in an effort to prove that it works (and can help preserve American democracy). Plenty of people are talking about the importance of information literacy these days, and many educational institutions see it as part of their mission. And yet it's more complicated than it seems. Earlier this month researcher danah boyd gave a provocative keynote speech at SXSW EDU arguing that media-literacy efforts at colleges are "backfiring," turning out graduates that are good at questioning everything, and selectively believing what their gut tells them is true."