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Her response blew me away. "I ask my readers," she said. I doubt anyone in the room could have guessed that answer. But if you look at the Clustrmap on Laura's blog, Twenty Five Days to Make a Difference, you'll see that Laura's readers -- each represented by a little red dot -- come from all over the world. She has a network of connections, people from almost every continent and country, who share their own stories of service or volunteer to assist Laura in her work. She's sharing and learning and collaborating in ways that were unheard of just a few years ago.

Welcome to the Collaboration Age, where even the youngest among us are on the Web, tapping into what are without question some of the most transformative connecting technologies the world has ever seen.

The Collaboration Age is about learning with a decidedly different group of "others," people whom we may not know and may never meet, but who share our passions and interests and are willing to invest in exploring them together. It's about being able to form safe, effective networks and communities around those explorations, trust and be trusted in the process, and contribute to the conversations and co-creations that grow from them. It's about working together to create our own curricula, texts, and classrooms built around deep inquiry into the defining questions of the group. It's about solving problems together and sharing the knowledge we've gained with wide audiences.

However, while students and the administration may be embracing the practical upsides of the switch to gmail – great value, savings and reliability – faculty at Lakehead haven’t come under Google’s spell. In late 2006, the Lakehead faculty union filed a grievance with the university, now under arbitration, asserting that the e-mail system fails to protect their privacy and academic freedom. At the heart of the complaint is Google’s status as a U.S. company. Because Google is subject to American law, Lakehead will not be able to protect the contents of faculty’s e-mail from the U.S. government, which under the U.S. Patriot Act can compel Google to hand over data without even allowing the company to inform Lakehead that the transaction took place. Noting that Lakehead was the first school in North America that asked faculty, as well as students, to use an outsourced e-mail service, the Canadian Association of University Teachers has taken up the case. “If a faculty member knows that any e-mail they write, by virtue of it being handled by Google, could be subject to access and seizure by U.S. security agencies, they might be much less willing to share views with their colleagues” said CAUT Executive Director James Turk. “As we’ve seen all too often, very innocent things can attract the interest of American security officials.”

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n Intelligence Reframed Howard Gardner contends that "literacies, skills, and disciplines ought to be pursued as tools that allow us to enhance our understanding of important questions, topics, and themes." Today's readers become literate by learning to read the words and symbols in today's world and its antecedents. They analyze, compare, evaluate and interpret multiple representations from a variety of disciplines and subjects, including texts, photographs, artwork, and data. They learn to choose and modify their own communication based on the rhetorical situation. Point of view is created by the reader, the audience and the medium.