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Contents contributed and discussions participated by RedJ

RedJ

Uninstall of Diigo breaks Internet Explorer...Repeatedly - 86 views

browser uninstall
  • RedJ
     
    I have uninstalled Diigo twice now, and each time it breaks Internet Explorer (7) such that I cannot connect to any websites- IE reports the site is unavailable no matter which site I try. The only way to restore functionality to IE is to reinstall Diigo.

    What is going on here? If I want to uninstall a Diigo, I should have that ability without crippling my browser.
  • ...2 more comments...
  • RedJ
     
    joel wrote:
    > Hi, jhalderman
    > It's our first time to hear this problem. You can go to control panel and remove diigo toolbar.
    > BTW, you can use diigolet http://www.diigo.com/tools/diigolet in IE if you experience problems.

    This is exactly how I performed the uninstall. The Diigo uninstall removes some core component of my IE functionality. I cannot uninstall Diigo without breaking IE (under Vista, BTW)
  • RedJ
     
    joel wrote:
    > How about close all IE first, then remove the toolbar in Control panel?

    That worked. Maybe the uninstaller should automatically force that situation. Diigo's uninstaller doesn't even ask me whether I really want to uninstall.

    Thanks for the help. Still have Diigo in Firefox, just wanted to reduce IE overhead as much as possible.
  • RedJ
     
    jhalderman wrote:
    > joel wrote:
    > > How about close all IE first, then remove the toolbar in Control panel?
    >
    > That worked. Maybe the uninstaller should automatically force that situation. Diigo's uninstaller doesn't even ask me whether I really want to uninstall.
    >
    > Thanks for the help. Still have Diigo in Firefox, just wanted to reduce IE overhead as much as possible.

    I spoke too soon. I can open websites in IE, but now the Menu Bar has disappeared and is grayed out in the tools menu. Right-clicking on the tabs bar doesn't work either.
  • RedJ
     
    joel wrote:
    > Go to IE tools== >Manage addons === > Enable or Disable add-ons. You can disable diigo add-on if you see it there.

    I have already have done that as a stop-gap, but I should really be able to uninstall this software without breaking IE.
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