Contents contributed and discussions participated by abueno1
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Some thoughts on the Outliners feature - 62 views
started by abueno1 on 19 Oct 16
1 follow-up, last by mtapower on 06 Sep 17
kestimbala and anonymous liked it
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"Your highlight number is over quota: 500 (in green text) highlights for Free plan, you have 22237 (in red text) highlights".
This message got me worried and a bit angry. I have been using Diigo intensively for many years, as the number of highlights indicate. Seeing that number in red text made me feel I was in violation, as if I had done something illegal.
The popup felt like a blackmail. As if Diigo was telling me. "Pay soon or we are going to take all you've been building up during the last 8 years away from you".
Are you, Diigo? Are you going to make my bookmarking/highlighting history unaccessable unless I pay soon?
A few years ago Diigo deprecated the Lists feature which I loved and used a lot, and substituted it with the Outliner feature which was a lot less useful to me, and also required subscription.
I have not decided on subscribing to a plan (I very well might, since Diigo is such an important part of my workflow), but to me, as important as the quality of the service, is the attitude Diigo takes towards its customers.
What is going to come next. Sudden deprecation of other features? New unexpected price tags? Changes in the privacy rules, so that I will get bugged by advertisers as a result of my bookmarkings, unless I pay?
I think Diigo offers a good service. It's just that it should be trustworthy as well. That for me will be critical in deciding if I'll continue using it.
cheers