Tip: solution for Diigo toolbar failing to show up properly in FF - 47 views

• 
  #1 Joel Liu on 28 Apr 08

   

  Symptom:
  1) Install toolbar and restart FF
  2) Tools == >Addons == > Diigo toolbar is in the list
  3) But in the FF window, Diigo toolbar doesn't show up.
  
  Claire and some of her colleagues, experienced the problem, however they did some terrific detective work and found a solution. Thanks very much for your kind assistance.
  
  =============================================================================
  "It's been a while, but we figured out how to fix the problem that about 10 of our teachers were having. Here's a step by step of what we did:
  
  Firefox/Diigo toolbar fix:
  
  There is a file in the users default Firefox profile called "compatibility.ini." This file is created when a new profile is made in Firefox. The path to the file is C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\profilename. The file has a hidden attribute on and cannot be seen unless you have Windows set to show hidden files. The Diigo toolbar would install but not run in Firefox unless we manually went into the current Firefox profile and took off the hidden attribute to the compatibility.ini file.
  
  
  The way to do this is as follows:
  
  
  1. Close the Firefox application
  
  2 .Go to the following directory:
  
  C:\Documents and Settings\yourusername\Application Data\Mozilla\Firefox\Profiles\yourprofilename
  
  3. Right-mouse click on the "compatibility.ini" file and choose properties.
  
  4. At the bottom of the "General" tab under "Attributes" there is a check box for "Hidden," Uncheck that box so that it is blank.
  
  5. Click the OK button
  
  6. Open Mozilla Firefox…you should then see the Diigo toolbar if it is installed.
  Hope this can help someone else in the future.
  
  Claire
  
  ===============================================================================

   

  <div class="cArrow"> </div><div class="cContentInner">Symptom: <br /> 1) Install toolbar and restart FF <br /> 2) Tools == >Addons == > Diigo toolbar is in the list <br /> 3) But in the FF window, Diigo toolbar doesn't show up. <br /> <br /> Claire and some of her colleagues, experienced the problem, however they did some terrific detective work and found a solution. Thanks very much for your kind assistance. <br /> <br /> ============================================================================= <br /> "It's been a while, but we figured out how to fix the problem that about 10 of our teachers were having. Here's a step by step of what we did: <br /> <br /> Firefox/Diigo toolbar fix: <br /> <br /> There is a file in the users default Firefox profile called "compatibility.ini." This file is created when a new profile is made in Firefox. The path to the file is C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\profilename. The file has a hidden attribute on and cannot be seen unless you have Windows set to show hidden files. The Diigo toolbar would install but not run in Firefox unless we manually went into the current Firefox profile and took off the hidden attribute to the compatibility.ini file. <br /> <br /> <br /> The way to do this is as follows: <br /> <br /> <br /> 1. Close the Firefox application <br /> <br /> 2 .Go to the following directory: <br /> <br /> C:\Documents and Settings\yourusername\Application Data\Mozilla\Firefox\Profiles\yourprofilename <br /> <br /> 3. Right-mouse click on the "compatibility.ini" file and choose properties. <br /> <br /> 4. At the bottom of the "General" tab under "Attributes" there is a check box for "Hidden," Uncheck that box so that it is blank. <br /> <br /> 5. Click the OK button <br /> <br /> 6. Open Mozilla Firefox…you should then see the Diigo toolbar if it is installed. <br /> Hope this can help someone else in the future. <br /> <br /> Claire <br /> <br /> ===============================================================================</div>

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