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Markus Müller

Premium or Basic plan - are these subscriptions? - 152 views

diigo premium basic plan subscription

started by Markus Müller on 22 Oct 10
  • Markus Müller
     
    Are the Diigo Premium and Basic plan subscriptions? What I mean is - are the yearly fees automatically charged to my credit card or paypal account or will I be able to renew my Premium or Basic plan manually?
  • Markus Müller
     
    Posted this question a long time but no replies here or any response directly from Diigo support where I also asked about this. I would really like to know this before I decide to upgrade to one of the paid plans.

    So, maybe one of the paid users can answer my questions:
    1) Is this an automatically renewing subscription or will I be asked to re-subscribe at due date?
    2) How does cancelling my subscription work if I wish to do so? Is it easy?
  • sandy_diigo
     
    The subscription will be automatically renewed and yearly fees will be automatically charged to your credit
    card or paypal account.
    If you cancel your subscription,it won't have any influence on your current use and the subscription won' t be
    renewed.
  • Markus Müller
     
    Thanks for the quick answer.

    I have two more questions:

    a) Can you please tell me how cancelling a subscription works? Is it just a mouse click somewhere in my Diigo account?

    b) Let's say my subscription renewal would be due in a month. Is there a deadline before I will have to cancel my subscription in order not to have to pay for another year or is it enough to just cancel before the next period starts?
  • sandy_diigo
     
    >>>>a) Can you please tell me how cancelling a subscription works? Is it just a mouse click somewhere in my Diigo account?
    You can go to your account setting and cancel your subscription with a mouse click.
    >>>>b) Let's say my subscription renewal would be due in a month. Is there a deadline before I will have to cancel my subscription in order not to have to pay for another year or is it enough to just cancel before the next period starts?
    Please go to https://secure.diigo.com/setting to check the deadline.
    You won't pay for another period if you cancel your subscription before the deadline.

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