Premium or Basic plan - are these subscriptions? - 262 views

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  #1 Markus Müller on 22 Oct 10

   

  Are the Diigo Premium and Basic plan subscriptions? What I mean is - are the yearly fees automatically charged to my credit card or paypal account or will I be able to renew my Premium or Basic plan manually?

   

  <div class="cArrow"> </div><div class="cContentInner">Are the Diigo Premium and Basic plan subscriptions? What I mean is - are the yearly fees automatically charged to my credit card or paypal account or will I be able to renew my Premium or Basic plan manually?</div>

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  #3 Markus Müller on 14 May 11

   

  Posted this question a long time but no replies here or any response directly from Diigo support where I also asked about this. I would really like to know this before I decide to upgrade to one of the paid plans.
  
  So, maybe one of the paid users can answer my questions:
  1) Is this an automatically renewing subscription or will I be asked to re-subscribe at due date?
  2) How does cancelling my subscription work if I wish to do so? Is it easy?

   

  <div class="cArrow"> </div><div class="cContentInner">Posted this question a long time but no replies here or any response directly from Diigo support where I also asked about this. I would really like to know this before I decide to upgrade to one of the paid plans. <br /> <br /> So, maybe one of the paid users can answer my questions: <br /> 1) Is this an automatically renewing subscription or will I be asked to re-subscribe at due date? <br /> 2) How does cancelling my subscription work if I wish to do so? Is it easy?</div>

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  #4 sandy_diigo on 16 May 11

   

  The subscription will be automatically renewed and yearly fees will be automatically charged to your credit
  card or paypal account.
  If you cancel your subscription,it won't have any influence on your current use and the subscription won' t be
  renewed.

   

  <div class="cArrow"> </div><div class="cContentInner">The subscription will be automatically renewed and yearly fees will be automatically charged to your credit <br /> card or paypal account. <br /> If you cancel your subscription,it won't have any influence on your current use and the subscription won' t be <br /> renewed.</div>

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  #5 Markus Müller on 16 May 11

   

  Thanks for the quick answer.
  
  I have two more questions:
  
  a) Can you please tell me how cancelling a subscription works? Is it just a mouse click somewhere in my Diigo account?
  
  b) Let's say my subscription renewal would be due in a month. Is there a deadline before I will have to cancel my subscription in order not to have to pay for another year or is it enough to just cancel before the next period starts?

   

  <div class="cArrow"> </div><div class="cContentInner">Thanks for the quick answer. <br /> <br /> I have two more questions: <br /> <br /> a) Can you please tell me how cancelling a subscription works? Is it just a mouse click somewhere in my Diigo account? <br /> <br /> b) Let's say my subscription renewal would be due in a month. Is there a deadline before I will have to cancel my subscription in order not to have to pay for another year or is it enough to just cancel before the next period starts?</div>

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  #6 sandy_diigo on 17 May 11

   

  >>>>a) Can you please tell me how cancelling a subscription works? Is it just a mouse click somewhere in my Diigo account?
  You can go to your account setting and cancel your subscription with a mouse click.
  >>>>b) Let's say my subscription renewal would be due in a month. Is there a deadline before I will have to cancel my subscription in order not to have to pay for another year or is it enough to just cancel before the next period starts?
  Please go to https://secure.diigo.com/setting to check the deadline.
  You won't pay for another period if you cancel your subscription before the deadline.

   

  <div class="cArrow"> </div><div class="cContentInner">>>>>a) Can you please tell me how cancelling a subscription works? Is it just a mouse click somewhere in my Diigo account? <br /> You can go to your account setting and cancel your subscription with a mouse click. <br /> >>>>b) Let's say my subscription renewal would be due in a month. Is there a deadline before I will have to cancel my subscription in order not to have to pay for another year or is it enough to just cancel before the next period starts? <br /> Please go to <a href="https://secure.diigo.com/setting" rel="nofollow" target="_blank">https://secure.diigo.com/setting</a> to check the deadline. <br /> You won't pay for another period if you cancel your subscription before the deadline.</div>

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