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Graham Perrin

moderation: content lost following approval - 49 views

bug resolved priority dataloss group moderate gpd4

started by Graham Perrin on 31 Mar 10
yc c and Graham Perrin liked it
  • Graham Perrin
     
    In the moderation interface to this group, I:

    1. command-clicked one person's post http://groups.diigo.com/group/Diigo_HQ/content/new-beta-547727 to view in a separate tab, it was interesting

    2. selected multiple people for approval, including the person whose post interested me

    3. approved those people

    4. reviewed the post.

    Bug

    Immediately following approval of the author, http://groups.diigo.com/group/Diigo_HQ/content/new-beta-547727 does not exist.
  • Graham Perrin
     
    At http://groups.diigo.com/group/Diigo_HQ/content/1453030 abueno1 reports unexplained deletion of content.
  • Graham Perrin
     
    In the sandpit group I had three new members pending moderation.

    I began by selecting (checking the box) and approving Mr. DiGi

    Then, amongst other things, command-clicked the group name amongst the breadcrumbs to view the group in a new tab.

    Confirmed that the approved person's posts were present:



    Clicked on the earlier tab, then (amongst other things) AFAIR I clicked the ban button without selecting any user.

    Then (amongst other things) approved both joel and yc c (I can't remember which one I approved first, but my instinct is that the order is irrelevant).

    Then, viewed (or reviewed) one of the posts from the first approved person:



    and viewed (or reviewed) that approved person's profile within the group:



    - clearly, their content has been lost (probably deleted) at some point following approval.

    Pending advice from the Diigo team, my personal advice to group owners/moderators has to be:

    * refrain from banning - in some circumstances, a previously approved person may be banned!



    @Diigo
    Back to basics on this one. Something obscure, non-obvious, may be seriously wrong with the UI in this area.

    If an approval of a person is followed by a ban of a different person, then might the browser/service misinterpret the ban as applying to a previously selected (not most recently selected) person?
  • Graham Perrin
     
    http://twitter.com/grahamperrin/status/14928436609 draws special attention to this bug. I'll aim to chat with someone from Diigo.
  • Vincent Tsao
     
    Bug fixed now, and thanks a lot for helping us to define this bug.

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