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Ronald Kaehler

every time I bookmark Diigo ask me to sign in - 69 views

bug signin

started by Ronald Kaehler on 13 Jun 07
  • Ronald Kaehler
    #1 Ronald Kaehler on 13 Jun 07
     
    every time I try to bookmark a page Diigo ask me to sign in even if I'm allready signed in. I'm not longer able to bookmark! Cookies are enabled in my Firefox 2.0.0.4
  • Ronald Kaehler
    #3 Ronald Kaehler on 14 Jun 07
     
    It started more or less a week ago.
    Toolbar version 0.5.2007061301
    OS: Windows XP Prof. 2002, SP 2
    Browser: Firefox 2.0.0.4


    maggie_diigo wrote:
    > ronka48,
    >
    > When did this start to happen? What's your toolbar version, OS and browser version?
    >
    > Anyone with similar experience?
  • Joel Liu
    #4 Joel Liu on 14 Jun 07
     
    We can't reproduce the problem. Could you send your FF profile to us by following instructions here:

    How to send your FF profile to help us debugging

    Please also change your password to a temp one and give it to us. So we can use your account to reproduce the problem.

    During this time, you can try the diigolet ( Diigolet ) to do bookmark and annotation.

    Thanks
  • Joel Liu
    #5 Joel Liu on 20 Jun 07
     
    With your profile, we found out the problem.
    Although cookie for diigo.com was enabled, toolbar.diigo.com was blocked. So just remove toolbar.diigo.com from the exception, everything will be fine again. Checked it in
    in Firefox ==> Tools==>Options ==> Privacy ==> Cookie section ==>Exceptions.

    Thanks


    >ronka48 wrote:
    > every time I try to bookmark a page Diigo ask me to sign in even if I'm allready signed in. I'm not longer >able to bookmark! Cookies are enabled in my Firefox 2.0.0.4
  • Ian
    #6 Ian on 22 Jun 07
     
    I'm getting the same thing.

    I sent an email with the details....

    Cheers
  • Joel Liu
    #8 Joel Liu on 22 Jun 07
     
    Glad to be of assistance. Thanks for your confirmation. We are happy to have so many passionate users like you.

    Please share Diigo with your friends and colleagues and kindly help us spread the words :).
  • giorap prives
    #9 giorap prives on 25 Jun 07
     
    I have the same problem. Since yesterday, when I am already logged in and try to see my bookmarks (from "more" menu) I asked to enter user id and password..
    When I write the user id and the password It pops again.
    "Please enter user and password for restricted file at http://alpha.diiego.com"
    (the same response accrue when trying to log diiego.com from "more" menu)
    I cleared the cookies, reload Mozilla and the same bad results.

    After I write the user + pass. I get:
    "Authorization Required
    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required"

    Bottom line-I can't load my bookmarks unless I load diiego.com in the address bar.
    Thanks,
    Giora
    (user: giorap)





    joel wrote:
    > With your profile, we found out the problem.
    > Although cookie for diigo.com was enabled, toolbar.diigo.com was blocked. So just remove toolbar.diigo.com from the exception, everything will be fine again. Checked it in
    > in Firefox == > Tools== >Options == > Privacy == > Cookie section == >Exceptions.
    >
    > Thanks
    >
    >
    > >ronka48 wrote:
    > > every time I try to bookmark a page Diigo ask me to sign in even if I'm allready signed in. I'm not longer >able to bookmark! Cookies are enabled in my Firefox 2.0.0.4
  • Joel Liu
    #10 Joel Liu on 26 Jun 07
     
    Thanks. We found a mistake in diigolet. We will fix it asap.

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