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Can't save - 35 views

save list help Firefox Mozilla Firefox bug bookmark drop down menu missing dialogue

started by johnos on 02 Oct 09
  • johnos
    I'm using and the OS is indeed Windows XP 5.1 SP3.
    That thread looks like the same or similar, although it doesn't mention that the bookmark won't save at all, but I'm going to try the FF profile route.
    Thanks for the pointer!
  • johnos
    I've checked out the profile fix and see that it requires my deleting my current FF profile completely, or else having to switch between profiles, which is a bit clunky for on-the-fly working.

    Graham, you mention a workaround in Ferdinand's thread, and seem to hold out hope for a better solution, but I can't see how to implement it. Maybe I'm missing something obvious -- I usually am!
  • Graham Perrin
    The second profile trick is good for troubleshooting. By working briefly with a clean sheet — switching to a different profile (without deleting anything) — you might tell quickly whether the problem is somewhere within your default profile.

    I would not expect anyone to discard their default profile :)
  • johnos
    Thanks Graham. I get it now. Yes. I created a new profile, and Diigo works perfectly with that.

    Does this mean that if I clean any Diigo references out the default profile (I don't even know at this point if that is possible ) that I can get it working again in my normal environment?
  • Graham Perrin
    OK. Having narrowed it down, you may now:

    a) follow Mozilla advice re: troubleshooting the profile that's problematic

      — it's amongst the items bookmarked at

    b) if troubleshooting extensions is not your cup of tea ;) simply disable Diigo and work with Diigolet

      — in combination with the new range of Diigo 4.0 beta services at/around the new Diigolet is really very capable.

    Hope that helps,
  • johnos
    Brilliant. Toolbar disabled and Digolet working perfectly!
    Many thanks for your help Graham.

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