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Michael Comins

20 Essentials to Power-Up Your Social Media Strategy. | Social Media Today - 0 views

  • Added the Google tracking code to the Landing page for the ads you are running? What about the Facebook landing tabs that you are running for a contest/sweepstakes/announcement or any other promotion. The insights are great and much more in depth than what Facebook provides. Do this now!Another great piece of code is the Google remarketing code. With the same added onto your Facebook page it makes for a great spread for your Google Adwords run ads. With a captive fan base account being pulled into the target range it makes for specific targeting.So you are running a contest on Facebook & Twitter at the same time? Ensure you talk about it on both platforms. Those with accounts on either will get involved. Sounds irrational? Now think where all your Twitter widget features and so does your Facebook News stream. Get it? Think social. Also remember they a lot of people stumble onto social media links via Google search and brows Twitter without logging in.Using a hashtag? Keep it small and precise. Do not add two words together that make puns or cannot be understood. Also, remember to keep the possibility of its use extremely narrow. You don't want negative publicity or feedback via the same.If you are using an application ensure you promote it using a Bit.ly link. No not for tracking the rate of the clicks alone but also the branding bit. A shot URL always saves space on Twitter and looks good too.
  • An auto reply for new followers does not always work on Twitter. Sometimes they follow you to DM you to make a complaint. Be careful. Keep it neutral if you have one. Who said the future can’t be predicted. On a content calendar plot dates of important holidays, days and celebrations. Include important soccer games, death and birth anniversaries of the celebrated personalities. Trust me. These trend on Twitter and do they go mighty!Keep a 5 time a day tab on your Twitter account. Twice a day checks are passé. Trends emerge and die within hours. Capitalize with these plugging in announcements, product launches or even new recruitment's. Trust me they work.The Youtube option of featured video makes for an excellent way to announce information to first time visitors. Simply set the same on auto play and have not only your videos plays increase but also your on channel engagement.So you have a welcome page as well as a thank you page that follows after the viewer has gone through the application/lead form etc. Does the thank you form have a tweet this/like this button? Build to scale when adding widgets to an interface and do so where the viewer is able to pause and dedicate time on the same.So people registered on your landing page and you forgot to add the Facebook widget there? Don't fret a simple mailer to the leads generated will ensure that at least some of them do follow you back on Facebook. In personal instances the mailers have generated as much as 400 likes when marketed to a database of 2000 leads. Unbelievable? Try it.
  • Google Adwords seems to be very generous with its marketing solutions coupons. Do you receive countless coupons for trial campaigns? Do you use them? Don't lie. The best way to use them is run ads targeting them to your page. This is an efficient way to use the trial versions and create some super cool traction on your page.Loaded a nice picture for the Facebook page? No not the cover, the profile we mean. Check how it appears on the news feeds of fans for a better perspective. Is it exciting to look at? Is it too cluttered? Note that most pages and updates pull traffic due to the nature of their visibility. Everyone looks at someone attractive right? Make a note.Wondering whom to follow on Twitter. Don’t worry, it’s ok. There are a million faces there. Heard about Twitter lists? These public/private database goldmines are a brilliant index of people according to the nature of their interests and hobbies. Another way of selecting whom to follow is by registering on wefollow.com – a twitter index on people and their influences. Wish to go more specific then there is klout and Peerindex. Both tools excellent on rating people on their merits in multiple aspects.Twitter makes for excellent ways to reach out to those who matter. Make lists according to the people who enquire and complain with you. Adding them to a special guess list will help in damage control as well as testing plans, products and packages in the future.
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  • Content once shared cannot be changed right? Wrong! If you have published a post that has an image that accompanies it you can change the text any time later of the post has not got a suitable reaction. Do this if the content is not performing accordingly. Note: Avoid this when it is a press release or an official/financial statement.Content is of two parts on all Tweets and Facebook Updates. The first section is informative and the second is reactive. Try and pack in all content with reactive posts to get traction on the page. Also on Facebook try and keep the second line of text in another paragraph to get a higher share of response. But ensure the content is social worthy or else this will all be in vain.Have a blog/article to share as well? Give an interesting piece of information on Twitter and Facebook with an interesting image. Do not share the entire information in the update. Say something like 'Northern Lights can be viewed from a distance of 5 miles and the best thing about them.. read more here (short link)'Use action words like ‘Check this.., It’s here.., Out now.., Bet you dint know this..’ when releasing pictures and contest images. These are entitled to get audiences to click the link to view the details. Remember that images and external links almost everything is only shown as a link alone. Action words like these will help, not always but most certainly often.
  • Last but not the least, tweet when your audience is present on Twitter. Talking about lunch? Its best to do so around 11 to 1pm. That is when the time lunch plans are made for example. Similarly when catering to an audience that is sex specific remember women and men differ in times of the day they use social media. Also, with mobiles doing most of the work than a computer the ability to view an image is much lesser than possible. Keep images and text clear.
Michael Comins

Banks Can Learn from Retailers in Prioritizing Mobile Services - American Banker Article - 0 views

  • Online retail sales were about $60 billion in 2011, roughly 15% of total retail sales, according to Forrester. That is up 2 percentage points from 2010 and 9 percentage points from 2005.
  • Mobile is currently only 2% of online retail sales, or about $6 billion.
  • About 16% of consumers use mobile devices to look up product information, 30% use them to look up store hours and 23% use them to locate a store.
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  • Social media prompted less than 1% of retail sales in 2011, though slightly more customers (3% or less) say they learn about deals from social media.
Michael Comins

12 Key Social Media Takeaways from Top Social Media Experts | Social Media Today - 0 views

  • 1.Act
  • 2. It’s not about creating accounts, It’s what you do with them
  • 3.Collaboration is necessary for Social Media success
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  • 4. Life is not about being liked it’s about being effective
  • 5. Content Isn’t Great Until It’s Shared
  • 6. Twitter Golden rule – Give before you get
  • 7. Figure Out Your Customer’s Dream & Sell them
  • 8. For small business owners, Word Of Mouth Starts With You
  • 9. Our networks are our most important assets
  • 10. Online Video can help captivate, engage, and stimulate your audience
  • 11. What can be found, can be optimized
  • 12. You cannot qualify a gain without the ability to measure it
Michael Comins

QR codes offer new realm of possibilities - 0 views

  • "We just started using them," explained Abby Suiter, practice manager for Daniel Island Animal Hospital. "…It’s all about clicking a link, so you don’t have to type in an address. You just scan it."
  • "We are using QR codes to try to get information out to potential patients and anyone who is interested in orthodontics as efficiently as possible," added Dr. Michael Zetz of Daniel Island-based Crescent Moon Orthodontics. "QR codes give you a way to give somebody information or access to information really easily."
  • Both Suiter and Zetz say they have added QR codes in their practice exam rooms, so patient families can literally tap into additional, relevant information while waiting.
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  • "You can generate a unique QR code for each (web) page you want to direct them to," said Suiter, who is using QR codes in the office currently to promote their new website. "You can put in whatever you want."
  • "All of a sudden, you’ve engaged the person," Zetz added. "They’re flipping, scrolling, and looking at (your business). Most everybody puts their website in their print ads, and that’s a good thing, but that extra step of reading it and putting it into your computer and then looking it up is harder than ‘oh, there it is!’ You’re removing that step…The QR code sort of bridges the gap a little bit from a marketing standpoint. "
  • "You can only put so much in a print ad, and you hope somebody reads it and takes home one thing from it. But if they stop and scan a QR code, a lot more information is immediately available and you get a lot better feel for what’s going on."
  • Delta Pharmacy on Daniel Island is yet another business utilizing QR portals to better serve current and future customers. According to company representative John Joe Salazar, about 400 people have downloaded the app to access Delta’s unique QR code.
  • "The culture of the day is definitely inundated with mobile technology," said Salazar. "From ages 8 – 88, people seem to be ever busy with conversing, texting, emailing or just doodling on those little mobile devices we call ‘cells.’ This technology is only going to increase and here at Delta we wanted to stay ahead of the game."
  • A custom QR code enables Delta customers to easily order prescriptions and access store data, added Salazar. They currently post the code on their website, retail bags, and other printed materials. Delivery trucks and personalized water bottles with QR labels are also in the works, he said. The Daniel Island Animal Hospital also plans to add more access via QR codes in the future, such as linking users to blog topics of interest.
  • "We can put them on flyers for any property and have a direct link to the property on our website," said Jennings. "They are easy to create, easy to use, and are just a faster medium of getting people to our website for the information they need."
Michael Comins

See the world like a cyborg - The National - 0 views

  • Pointing the camera of a smartphone or iPad at the Dubai World Championship's advertisement about Rory McIlroy caused the ad to come to life on the device with a video about Dubai, overlaid on images of real life captured through the device's camera. Users of touchscreen devices could touch a link to apply for free tickets for the championship.
Michael Comins

Why mobile payments haven't gone mainstream - CNN.com - 0 views

  • Why are U.S. retailers slow to adopt NFC payment technology? One reason is the expense and effort required to install NFC-enabled point-of-sale equipment in stores and to integrate it with merchants' systems.
  • It's a bit of a chicken-and-egg dynamic: Retailers typically don't invest in offering a new payment option until they see widespread consumer demand; but few consumers are likely to prefer a payment option that's not yet widely accepted.
  • Another Open Mobile Summit panelist, PayPal's VP for mobile, David Marcus, made this point: "Today, retailers learn about customers at the least effective time -- just when they're leaving the store. They'd like to know about you when you arrive at the store, so they can customize your shopping experience and treat you properly."
Michael Comins

How to Clean Up Your Cleanup When Dealing with Social Media | Social Media Today - 0 views

  • Many experts recommend that your company have a social media crisis plan, but few companies actually take the time to think it through.
  • Consider some of the ways that a social media crisis plan could go wrong:   Two people from the company issue apologies through different mediums without talking with one another. This could cause miscommunication and one may promise something that the other did not. Worse yet, the two parties could promote conflicting ideas.The crisis plan may have been set into motion too late. If a member of a company is not very active on social media, he/she could potentially not hear of the crisis until a few days later.The crisis plan may be set for something less serious. If the crisis is serious to the company, yet it not treated that way, people could get very upset.
  • Step #1: Communicate with everyone in the company about who is going to be the spokesperson for both mishaps.
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  • Step #2: Discuss how you plan to solve both crises.
  • Step #3: Go out and solve both crises simultaneously. Put more emphasis on the initial problem than the one that you directly created.
  • Step #4: Create a social media crises plan so this does not happen again.
  • Step #5: Let the entire company know your new plan.
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    How to Clean Up Your Cleanup When Dealing with Social Media
Michael Comins

24% Of Consumers Are Using QR Codes - 0 views

  • As part of their Q1 2012 Consumer Benchmark Survey, customer experience (CX) research and consulting firm, Temkin Group asked 10,000 U.S. consumers about their QR Code usage. Results show that 24% of consumers are using QR Codes but the usage is heavily weighted towards younger consumers (chart below). Approximately one-third of consumers younger than 40 years old use QR Codes at least a couple of times per month.
Michael Comins

How to Drive Social Marketing Success With #mentionedyou on Twitter | Social Media Today - 0 views

  • Giving them something to tweet about to their readershipFostering good will within your nicheBecoming a desirable destination for people to gain exposure
Michael Comins

Marketing - Get Mobile or Die Stuck: How to Evolve in Revolutionary Times | Business 2 ... - 0 views

  • there are around 1.3 billion phone lines in the world. The number of TV sets and personal computers is higher, around 1.5 billion of each.
  • by the end of 2010 there will be an estimated 5.3 billion mobile cellular subscriptions worldwide.
  • Cellular coverage is reaching about 90% of the world population and 80% of the population living in rural areas.
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  • SMS is typically read within an average of 15 minutes after receipt and responded to within 60 minutes.  Moreover, no other media has that rate of response.  The average SMS response rate typically ranges between 15% to 30%, compared to 5% for email and 2.6% for direct mail.  Response rates are even higher when the text messages are geo-referenced.
Michael Comins

7 Surprising Facts About Mobile Shoppers - 0 views

  • 1. Mobile Shopping Doesn’t Equal Mobile Purchasing
  • 2. Men Are More Likely To Consult Their Phone
  • 3. Mobile Devices Often Trump Computers
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  • 4. Mobile Phones Hardly Impact Shopping Habits
  • 5. The Mobile Experience is Good
  • 6. But It Still Needs Some Work
  • 7. Touchscreens Are Preferred
Michael Comins

ViDEO: How to "Be Engaging" | Social Media Today - 0 views

  • Stories take us away from what we’re doing, and bring us somewhere else. Stories are humanities currency.The better the stories you tell, the more interesting you become.
  • here’s a basic structure that works perfectly for telling almost any story.1. Exposition: scene and setting2. Conflict: The problem on which the story is based3. Rising Action: The journey from conflict to resolution4. Resolution: The solution to the problem (not always something everyone will be happy about)5. Denouement: What happens after the resolution
Michael Comins

Creating a #Hashtag Campaign on Twitter | Social Media Today - 0 views

  • Determine the kind of value you aim to derive for yourself and your followers from using the hashtag. Do you intend to crowdsource information? Do you aim to create buzz? Are you looking to provoke conversation? Make sure your intentions and purpose for employing the hashtag are clear and focused. Formulate a hashtag that is relevant to your purpose and the subject you intend to tweet about.  Check to see if the hashtag you have in mind already exists and is in use. It is also very important to check if your desired hashtag has not taken on some other meaning. Twitter Search, Hashtags.org and Tagalus are some tools you can use to do a quick hashtag check.  Start tweeting your hashtag. It helps to set the context of your hashtag by briefly explaining what it means. Tweet with moderation. The last thing you want is to be seen as a spammer. Always ask what value you and your followers can get from the tweet you are putting out.  If it does not exist yet, add your hashtag definition to online tools such as Tagalus.  Set up an automatic alert tool that sends you an email alert when someone tweets your hashtag. Twilert is one such tool.
  • The concept itself is deceptively simple; just add the “#” symbol in front of a word or a group of words with the spaces between them taken out.
  • By including a relevant hashtag in your tweet, it becomes visible to people searching for that specific topic, adding your voice to the general discussion. Conversely, hashtags automatically narrow down your audience, allowing your tweets to reach and engage only those interested in the same subject matter.
Michael Comins

Social Media Time-Saving Tips for SME's | Social Media Today - 0 views

  • it is important to drill down to where you have a presence, what you do on there are why rather than rashly signing up to every site going and leaving them lacklustre.  Taking a step back to research and consider where your customers are hanging out online and and what strategy you can employ to reach them is essential.
  • GREEN - the one where your customers hang out most, and makes most sense to your marketing strategy.  Green = Go! This is the site you should start with. Commit some time to updating it regularly, and read around how other businesses are using this channel for marketing. AMBER - these are the social media tools that could add value to your marketing, but should be considered as your business progresses and you find you have some extra time to commit. RED - Avoid these at start-up stage. These may be sites you could justify to yourself using as marketing tools, but they are not an immediate priority. Ditch them for now and put them in your business plan under 'growth strategy'.
  • Finding Content at Your Fingertips - Google Alerts is absolutely your best friend for narrowing down hours of thinking through "what on earth can I post about".
Michael Comins

ScanLife to show the effectiveness of QR codes in marketing - QR Code Press | QR Code P... - 0 views

  • Per ScanLife’s recent 2012 quarterly report consumers are scanning a lot more now, by about157% from this same time last year.
  • Today, more consumers are attached to smart phones and other such devices than they have ever been in the past. This has created an opportunity that businesses have been unable to ignore. QR codes have been identified as an effective way to reach out to these consumers, and many companies have begun using the black and white barcodes to promote goods and services. These companies have found that using QR codes can be tricky, however, with many failing to utilize them effectively.
Michael Comins

College Students Cold-Shoulder QR Codes - 0 views

  • Youth marketing agency Archival Youth Marketing have conducted a survey of over 500 students on 24 college campuses across the US to find out what they think about QR Codes. Of the students surveyed 81% owned a smartphone and 80% had previously seen a QR code. 21% of the students successfully scanned a QR Code when shown an example and 75% of the students said they are “Not Likely” to scan a QR code in the future. (The infographic below is reproduced with the express permission of Archival)
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