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The Cyberinfrastructure Shell (CIShell) is an open source, community-driven platform for the integration, utilization and visualization of datasets, algorithms, tools, and computing resources. CIShell supports the plug-and-play of datasets and algorithms and their bundling into custom tools including Network Workbench, TexTrend, Sci² and EpiC.

"The Web is about IDEAS+PEOPLE. Cohere is a visual tool to create, connect and share Ideas. Back them up with websites. Support or challenge them. Embed them to spread virally. Discover who - literally - connects with your thinking."

core technology consists of: real-time content aggregation a four-step spam filtering process an accurate sentiment engine robust geo-demographic information sophisticated text analytics and language processing algorithms

In today's hyper-connected world, social media and online customer interactions are changing the way companies do business from the outside in. Leading brands recognize that their customers are both passionate and vocal about their products and services, and they are sharing their experiences in conversations every day. Until recently, however, social monitoring tools allowed you to listen to these conversations, but lacked the sophisticated analytics capabilities needed to derive critical business insights. Attensity enables you to go beyond mere social media monitoring to: LISTEN to social customer conversations from over 75 million online sources, including the full Twitter Firehose, Facebook, blogs, communities, forums and other sources. ANALYZE those conversations for key business insights, going beyond basic sentiment to get detailed reports on customer feedback about new products, campaigns, brands, service and support, and other business drivers. RELATE that intelligence to structured data within your existing customer systems such as CRM, ERP, BI, EFM and other systems. ACT with a Playbook that allows you to take charge of emerging issues and manage the customer experience based on your own organizational structure and business processes.

Founded in 2006, Radian6 was created with the idea that companies need to actively engage in Social Media Monitoring. Intelligence about online conversations is critical: companies need to know what's being said about their brand, industry, and competitors online. So we built a listening platform designed to help companies do just that. But listening is just the beginning. Businesses need to measure, analyze, and report on their social media efforts. They need to discover insights from their information. They need to engage. And they need the best tools to reach these targets. Radian6 provides the ability to do it all, and to incorporate all the areas that social media touches across the enterprise, including customer service, sales and lead generation, public relations, marketing, and more. Learn more about how we can help here.

this focusses on social media analytics

GATE is over 15 years old and is in active use for all types of computational task involving human language. GATE excels at text analysis of all shapes and sizes. From large corporations to small startups, from €multi-million research consortia to undergraduate projects, our user community is the largest and most diverse of any system of this type, and is spread across all but one of the continents1.

Double Document Shared Word Diagrams compare and contrast two documents by showing both the unique and shared vocabulary and its' distribution across the two documents of interest. The two columns of squares represent the two documents. The leftmost column of word circles shows the highest frequency non-trivial words found in document 1 but not document 2. The rightmost column of word circles shows those words unique to 2 and the central column shows the words that are common to both.

SentiStrength estimates the strength of positive and negative sentiment in short texts, even for informal language. It has human-level accuracy for short social web texts in English, except political texts. SentiStrength reports two sentiment strengths: -1 (not negative) to -5 (extremely negative) 1 (not positive) to 5 (extremely positive) It can also report binary (positive/negative), trinary (positive/negative/neutral) and single scale (-4 to +4) results. SentiStrength was originally developed for English and optimised for general short social web texts but can be easily configured for other languages and contexts by changing its input files - some variants are demonstrated below.

Discover what people are really saying on Twitter. With Twitrratr you can distinguish negative from positive tweets surrounding a brand, product, person or topic.

Build authority on any topic, discover expertise PeopleShare what you know, contribute to people's perspective WorldCheck the credibility of the information you are reading MoneyFree information access. Period

UserVoice creates simple online feedback, help desk and knowledge base software. Our insight and support platforms enable businesses to understand and engage with customers with ease.

Clarabridge provides individual departments, Global 1000 enterprises and technology and service providers with an universal view of their customers through transforming of text-based verbatim into customer experience insight. Clarabridge collects all sources of customer feedback, transforms it using Natural Language Processing (NLP), categorizes the content, performs sentiment scoring and delivers customer insights enterprise-wide though a variety of interfaces.

Our platform empowers you to: Go far beyond simple keyword counting. Benefit from the only patent-pending social media monitoring and analysis technology. Dig deeper than measuring positive versus negative. Tap into billions of current and past online conversations. Gain actionable insights into the market's opinion of your brand and your products. Leverage a customizable, private dashboard. Know how and why your messaging is resonating (or not resonating) with your audience. Know what opinion leaders think about specific product features. Know what your customers like (and dislike) about the competition. Gain the insights necessary to make critical business decisions.